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BSS MGMT
CONSULTANCY’S
P ROCUREMENT T RAINING
P ROGRAMME




                                                    Sheila Elliott FCCA, MBA, LNLP

© 2011 BSS MGMT | ALL RIGHTS RESERVED   PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
BSS MGMT CONSULTANCY’S
    Procurement Programme

                                           Table of Contents

    Objectives & Key Outcomes                                                                      3


    Introduction to Procurement                                                                    3


    Best Practice Procurement                                                                      4


    Managing Procurement Risks                                                                     4


    Contract Writing                                                                               5


    Internal Audit                                                                                 5




    Negotiation Skills                                                                             6




    Getting Ready for Contract Management                                                          6


    Business Finance: What Buyers Need to Know                                                     7




                                                                                                             2
145- 157 St John Street London, EC1V 4PY           sheila@businesservicessupport.com or Info@bssresponders.com
0845 226 4315 or 0208 310 4101                                                 www.businessservicessupport.com
© 2011 BSS MGMT | ALL RIGHTS RESERVED               PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
BSS MGMT CONSULTANCY’S
    Procurement Programme

                                  Objectives & Key Outcomes
        This procurement training programme is designed to offer organisations with cutting edge
     procurement skills and techniques to effectively manage spending and achieve value for money.
          At the end of the programme, participants will be empowered with tools for managing
       procurement risks, as well as support the strategic objectives of the different organisational
        operations so that the correct selection of suppliers will be made to effectively support the
                                     organisation's strategic objectives.
      Each segment of the programme has been carefully designed to build on the different pillars of
     procurement. Starting from the basics, participants are taken through the various procurement
       cycles to ensure they fully understand the connectivity between different strands and take a
                holistic approach in the buying activities of the organisation going forward.

                                                OUR TRAINERS
    We offer high quality training services to our clients and utilise expert trainers in various fields and in
     particular with experience in procurement. Our trainers have worked for public and private sector
    organisations with turnover /revenue of multi-billion pound sterling. They have participated actively
   in procurement activities and bring to the training courses a variety of experience and knowledge that
     is guaranteed to thoroughly equip participants with the skills and know-how they are looking for.



                                                                     Introduction to Procurement

     Understanding the language and supporting legislation governing public sector procurement

     Exploring the critical stages of procurement as part of supply chain management

     The key controls and strategic objectives of procurement activities

     The importance of specification and how to design them

     Understanding different supplier solicitation document including when they are to be used in the
     procurement process-RFI, RFQ, RFP including templates

     Various techniques for designing evaluation scoring system including the pros and cons of each approach

     Putting together a pre-qualification questionnaire and invitation to tender pack for competitive bidding.

     Exploring the challenges of procurement activities in organisations




                                                                                                                  3
© 2011 BSS MGMT | ALL RIGHTS RESERVED                     PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
BSS MGMT CONSULTANCY’S
    Procurement Programme


                                                                       Best Practice Procurement

                                                                                            4. Effective
                                  2. Procurement              3. Strategies for
                                                                                           strategies for
       1. The big                  strategies for             managing risks
                                                                                            supporting
      picture and                     managing                   across the
                                                                                          multi-
                                                                                          multi-discipline
      management                  spending levels             organisation in
                                                                                            operations
         issues                      in line with                relation to
                                                                                             across the
                                  strategic goals              procurement
                                                                                           organisation


                                                                 7. Exploring
      5. Getting to                  6. Reality                     savings
                                                                                           8. Case study
       grips with                   check and                   strategies for
                                                                                           reviews and
      procurement                   leadership                       better
                                                                                             exercises
       challenges                      issues                   procurement
                                                                    results



                                                                     Managing Procurement Risks

      1. Framework for effective risk assessment


      2. Exploring control issues around procurement


      3. Specifying and developing effective risk management systems


      4. Monitoring and reporting risk materialisation and action steps for improvement


      5. Communicating and clarifying needs in a structured manner


      6. Framework for soliciting suppliers through competitive bidding using RFQ, RFQ, PQQ & ITT


      7. Understanding the value of pre-qualification in the tender process


      8. Putting together your tender pack and inviting bids from suppliers


      9. Practical evaluation of tenders using different approaches & understanding the pros and cons

                                                                                                             4
© 2011 BSS MGMT | ALL RIGHTS RESERVED                     PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
BSS MGMT CONSULTANCY’S
    Procurement Programme


                                                                                          Contract Writing
    1.   Definition of legal contract including the core ingredients that make for a
         binding contract
    2.   The purpose of legal contracts and their commercial and legal value in
         business operations
    3.   The structure and language of legal contracts including the definition of
         clauses
    4.   Different forms of contracts and when they should be used
    5.   Practicalities of using legal contracts to mitigate risks
    6.   How to spot and address loopholes in contracts for effective risk management
         and added value.
    7.   How to put together a simple binding agreement or contract
    8.   Review of case studies and lots of exercises with templates to take with you


                                                                                               Internal Audit

                  Audit                 1. Risk assessment, risk prioritisation and risk register for auditing
                                        purpose
          Procedures to
                Ensure:
                                        2. The procurement rules and procedures followed for the programme
                                        are verified.



                                        3. Noncompliance with the provisions of the legal agreement and
                                        applicable guidelines is identified.



                                        4. Contract management issues are indentified and reported.



                                        5. Whether technical compliance and physical completion review for the
                                        contracts in the selected sample have been carried out .



                                        6. Tools and techniques for identifying any evidence of fraud and
                                        corruption as well as mechanism for addressing their occurrence.
                                                                                                                 5
© 2011 BSS MGMT | ALL RIGHTS RESERVED                        PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
BSS MGMT CONSULTANCY’S
    Procurement Programme


                                                                                        Negotiation Skills
    1. Assessing own competency in negotiation using competency self assessment framework tool. Putting
       together action plan for improvement.
    2. What is negotiation and why is it important
    3. Exploring the traditional approach versus the modern approach to negotiation
    4. Understanding negotiation jargons and how to use them in conversation confidently
    5. Setting the scene for determining core issues, position and third alternatives
    6. The importance of target setting in negotiation & how to better manage them during the negotiation
       process
    7. Assessing your leverage and that of your counterparty for improved negotiation strategy
    8. Strategising your negotiation and reflecting on performance
    9. Communicating effectively during negotiation for better results
    10. Lots of case studies and opportunity to role play.

                                                        Getting Ready for Contract Management

    1. Why contract management systems are important in the procurement process including the legal and
    people issues affecting contracts

    2.Putting together a framework for managing binding contracts - the different approaches- eg service level
    agreement etc


    3. Agreeing targets and key performance indicators linked to specification and binding contracts


    4. Human resourcing and accountability issues in relation to suppliers performance management


    5. Planning and managing supplier performance meetings effectively


    6. Tackling challenges and poor performance issues including contract termination.


    7. Building on strengths and surveying suppliers for effective feedback and action plan for improvement


    8. Lots of exercises and case study review.
                                                                                                                 6
© 2011 BSS MGMT | ALL RIGHTS RESERVED                        PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
BSS MGMT CONSULTANCY’S
    Procurement Programme


                                               Business Finance: What Buyers Need to Know

  1. Understanding financial probity in procurement activities


  2. The core financial tools used for better supplier appraisal against potential viability risks


  3. The structure of financial statement in the private and third sector


  4. How to interpret financial reports confidently for better decision making


  5. How to evaluate financial statements using expert ratios used by financial analysts


  6. Understanding the indicators of financial strengths and weaknesses and what that mean for your
  organisation


  7. Introduction to cost account and its benefits in assessing breakeven point


  8. Introduction to basic forecasting techniques for effective evaluation of suppliers' financial plans.




                                                                                                            7
© 2011 BSS MGMT | ALL RIGHTS RESERVED                       PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT

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Procurement Training|Introduction to procurement and best practice procurement strategy

  • 1. BSS MGMT CONSULTANCY’S P ROCUREMENT T RAINING P ROGRAMME Sheila Elliott FCCA, MBA, LNLP © 2011 BSS MGMT | ALL RIGHTS RESERVED PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
  • 2. BSS MGMT CONSULTANCY’S Procurement Programme Table of Contents Objectives & Key Outcomes 3 Introduction to Procurement 3 Best Practice Procurement 4 Managing Procurement Risks 4 Contract Writing 5 Internal Audit 5 Negotiation Skills 6 Getting Ready for Contract Management 6 Business Finance: What Buyers Need to Know 7 2 145- 157 St John Street London, EC1V 4PY sheila@businesservicessupport.com or Info@bssresponders.com 0845 226 4315 or 0208 310 4101 www.businessservicessupport.com © 2011 BSS MGMT | ALL RIGHTS RESERVED PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
  • 3. BSS MGMT CONSULTANCY’S Procurement Programme Objectives & Key Outcomes This procurement training programme is designed to offer organisations with cutting edge procurement skills and techniques to effectively manage spending and achieve value for money. At the end of the programme, participants will be empowered with tools for managing procurement risks, as well as support the strategic objectives of the different organisational operations so that the correct selection of suppliers will be made to effectively support the organisation's strategic objectives. Each segment of the programme has been carefully designed to build on the different pillars of procurement. Starting from the basics, participants are taken through the various procurement cycles to ensure they fully understand the connectivity between different strands and take a holistic approach in the buying activities of the organisation going forward. OUR TRAINERS We offer high quality training services to our clients and utilise expert trainers in various fields and in particular with experience in procurement. Our trainers have worked for public and private sector organisations with turnover /revenue of multi-billion pound sterling. They have participated actively in procurement activities and bring to the training courses a variety of experience and knowledge that is guaranteed to thoroughly equip participants with the skills and know-how they are looking for. Introduction to Procurement Understanding the language and supporting legislation governing public sector procurement Exploring the critical stages of procurement as part of supply chain management The key controls and strategic objectives of procurement activities The importance of specification and how to design them Understanding different supplier solicitation document including when they are to be used in the procurement process-RFI, RFQ, RFP including templates Various techniques for designing evaluation scoring system including the pros and cons of each approach Putting together a pre-qualification questionnaire and invitation to tender pack for competitive bidding. Exploring the challenges of procurement activities in organisations 3 © 2011 BSS MGMT | ALL RIGHTS RESERVED PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
  • 4. BSS MGMT CONSULTANCY’S Procurement Programme Best Practice Procurement 4. Effective 2. Procurement 3. Strategies for strategies for 1. The big strategies for managing risks supporting picture and managing across the multi- multi-discipline management spending levels organisation in operations issues in line with relation to across the strategic goals procurement organisation 7. Exploring 5. Getting to 6. Reality savings 8. Case study grips with check and strategies for reviews and procurement leadership better exercises challenges issues procurement results Managing Procurement Risks 1. Framework for effective risk assessment 2. Exploring control issues around procurement 3. Specifying and developing effective risk management systems 4. Monitoring and reporting risk materialisation and action steps for improvement 5. Communicating and clarifying needs in a structured manner 6. Framework for soliciting suppliers through competitive bidding using RFQ, RFQ, PQQ & ITT 7. Understanding the value of pre-qualification in the tender process 8. Putting together your tender pack and inviting bids from suppliers 9. Practical evaluation of tenders using different approaches & understanding the pros and cons 4 © 2011 BSS MGMT | ALL RIGHTS RESERVED PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
  • 5. BSS MGMT CONSULTANCY’S Procurement Programme Contract Writing 1. Definition of legal contract including the core ingredients that make for a binding contract 2. The purpose of legal contracts and their commercial and legal value in business operations 3. The structure and language of legal contracts including the definition of clauses 4. Different forms of contracts and when they should be used 5. Practicalities of using legal contracts to mitigate risks 6. How to spot and address loopholes in contracts for effective risk management and added value. 7. How to put together a simple binding agreement or contract 8. Review of case studies and lots of exercises with templates to take with you Internal Audit Audit 1. Risk assessment, risk prioritisation and risk register for auditing purpose Procedures to Ensure: 2. The procurement rules and procedures followed for the programme are verified. 3. Noncompliance with the provisions of the legal agreement and applicable guidelines is identified. 4. Contract management issues are indentified and reported. 5. Whether technical compliance and physical completion review for the contracts in the selected sample have been carried out . 6. Tools and techniques for identifying any evidence of fraud and corruption as well as mechanism for addressing their occurrence. 5 © 2011 BSS MGMT | ALL RIGHTS RESERVED PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
  • 6. BSS MGMT CONSULTANCY’S Procurement Programme Negotiation Skills 1. Assessing own competency in negotiation using competency self assessment framework tool. Putting together action plan for improvement. 2. What is negotiation and why is it important 3. Exploring the traditional approach versus the modern approach to negotiation 4. Understanding negotiation jargons and how to use them in conversation confidently 5. Setting the scene for determining core issues, position and third alternatives 6. The importance of target setting in negotiation & how to better manage them during the negotiation process 7. Assessing your leverage and that of your counterparty for improved negotiation strategy 8. Strategising your negotiation and reflecting on performance 9. Communicating effectively during negotiation for better results 10. Lots of case studies and opportunity to role play. Getting Ready for Contract Management 1. Why contract management systems are important in the procurement process including the legal and people issues affecting contracts 2.Putting together a framework for managing binding contracts - the different approaches- eg service level agreement etc 3. Agreeing targets and key performance indicators linked to specification and binding contracts 4. Human resourcing and accountability issues in relation to suppliers performance management 5. Planning and managing supplier performance meetings effectively 6. Tackling challenges and poor performance issues including contract termination. 7. Building on strengths and surveying suppliers for effective feedback and action plan for improvement 8. Lots of exercises and case study review. 6 © 2011 BSS MGMT | ALL RIGHTS RESERVED PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT
  • 7. BSS MGMT CONSULTANCY’S Procurement Programme Business Finance: What Buyers Need to Know 1. Understanding financial probity in procurement activities 2. The core financial tools used for better supplier appraisal against potential viability risks 3. The structure of financial statement in the private and third sector 4. How to interpret financial reports confidently for better decision making 5. How to evaluate financial statements using expert ratios used by financial analysts 6. Understanding the indicators of financial strengths and weaknesses and what that mean for your organisation 7. Introduction to cost account and its benefits in assessing breakeven point 8. Introduction to basic forecasting techniques for effective evaluation of suppliers' financial plans. 7 © 2011 BSS MGMT | ALL RIGHTS RESERVED PROCUREMENT | LEADERSHIP | MANAGEMENT DEVELOPMENT