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Business Storytelling & Brand Development
Creating a Strong Brand Identity
Agenda	 	

• Brand Names


• Pursuing Strong Brand: Legal Aspects to Consider


• Mantra/Mission Statements and Taglines


• Logos


  • Logo Design Brainstorm


• Corporate Culture: Undercover Boss
Creating Your Brand Identity
Products are created in the factory.
Brands are created in the mind.
Walter Landor, Landor Associates
A logo is the point of entry to the brand.
Milton Glaser, Designer
Brands help consumers cut through the
proliferation of choices available in every
product and service category.
Scott Davis, Brand Asset Management
A brand becomes stronger when you narrow
the focus.
Al and Laura Ries, The 22 Immutable Laws of Branding
Entertainment Brand Heros
Brand Names
underconsideration.com/brandnew
underconsideration.com/brandnew
“The Lasting Value of a Brand Lies in its Name”
Creating Brand Names...
Problem: Generic Names
Effective Brand Names Should:
Applying the 8 Critical Success Factors
Recommended Reading: Brand Names

 “Taking the Mystery from Product Naming”
Brand Name Backstory
Nike: Just Do It!
Apple
Find your Brand Hero’s Logo Backstory

• http://www.logoorange.com/logodesign-A.php
Pursuing Strong Brand
http://www.kmob.com/pdf/pursuing_strong_brand.pdf
Legal Aspects to Consider	

• Secure your Trademark Protection = Securing your brand identity


• Create and Select a Protectable Name


   • Review the 5 Categories: Fanciful, Arbitrary, Suggestive, Descriptive & Generic


• Commit to the Mark


   • Use the trademark appropriately and actively


   • Distinguish the trademark


   • Complete registration process


   • Police it!
Trademark

• Any Word, Name, Symbol, Design or combination thereof used to identify and
  distinguish goods and services and to indicate their source


• Protects words used on products and services in commerce


• Trademark rights


  • can be inherit if the mark is used


  • rights can last indefinitely


  • other Federal benefits
TM, SM and (R)

• “TM” (trademark) or “SM” (service mark) - used to designate that you are
  claiming rights in a mark


• “(R)” - Used only after the USPTO registers a mark, not while an application
  is pending; cannot be used if the mark is not officially registered with USPTO


• Costs Involved: Filing fee - $82; Search fee - $270; Examination fee - $110;
  Issue fee - $755; Maintenance fees - $490.


• Fonts, colors, sounds, symbols and designs
Pursuing Strong Brand

 Fanciful: invented, made up
Pursuing Strong Brand

 Arbitrary: uses real words in
 unfamiliar contexts
Pursuing Strong Brand

 Suggestive: no direct reference to
 the product but some connection
 maybe made
Pursuing Strong Brand

 Descriptive:    literally describes the
 product or some characteristic
Pursuing Strong Brand

 Generic: describes a general class of
 products or services
Do you have a STRONG BRAND?

• Is your Company Name protectable?


• Which Category does your name fall into?


• What is the Cornerstone Test to determine Trademark infringement?


• How will you “commit” to your trademark?


• Why should you “police” your trademark?


  • “Official Gazette”
Searching Federal Trademarks
Conducting a TM Search
Steps in Conducting Your Federal TM Search

• Select a trademark


• Identify specific terms for your product or service using the Acceptable
  Identification of Goods & Services Manual


• Determine International Class


• Determine Related Good or Services and their Classes


• Develop a basic Search Strategy


• Broaden your Search Strategy


• Conduct the Search
Let’s Find Out...

   • http://www.uspto.gov/main/trademarks.htm


   •
Other Search Terms: BlueRazor Tennis Gear

• Test also for Blue Razor, Blu Razor, BlooRasor, etc.


• Test outside of your industry - broaden your class


• Test for spelling and sound similarities
The Brand Gap
• Focus
 • Focus
   • Focus
Mission
Statements
Avoiding a Dilbert
Mission Statement
     Blah, blah, blah
• Think Mantra...
What is a Mission
         Statement?

• “an enduring statement of purpose for an
  organization that identifies the scope of its
  operations in product and market terms,
  and reflects its values and
  priorities” (Abrahams, 1995)
Purpose
A mission statement helps:
• ensure everyone is on the same page
• creates a baseline for your business plans
• conveys what your company stands for
   and what you are passionate about
Effective Mission Statements Can
    Incorporate the Following:
   • Direction
   • Focus
   • Policy
   • Meaning
   • Challenge
   • PASSION!
Where will you tell
     your story?
• Traditional: Framed and placed in your
  office, employee documents, annual reports
• Brand Building: Business Stories,
  Corporate Culture, Marketing, Customer
  Service, Social Media
Connecting the
     Meaning...
  How does your mission statement
          relate to branding?
Dream Big! Simplicity at Work!
     Retail is in the Details!
Putting Mission Statements on Pillowcases
      (Cottingham, BrandChannel)
Takeaways
• Strip down your brand purpose statement
  to a few words (as few as possible)
• Find innovative ways to spread the message
• Use images to convey your message
• Think Corporate Culture
• Build your “Brand Experience”
Creating Your Mission
     Statement
• Length - should be read in less than 30
  seconds or 1-3 sentences
• Tone - Energize and inspire reflecting your
  brand
• Endurance - think long term
• Uniqueness - is it original?
It’s time to write...
• Pick a central theme
• Focus on your uniqueness
• Make it memorable
• Get outside eyes to review
• Create an effective mission statement
Writing Tips

• Be definite and use an active voice - avoid
  “we will attempt to” or “we plan to”
• Use Present Tense not Future Tense
• Don’t use QUOTES
Testing Your Mission Statement
 • Does it pass the “KISS” test?
 • Does it take less than 30 seconds to say?
 • Does it focus on your core competency?
 • Does it inspire passion?
 • Does it provide direction or focus?
 • Have you reviewed other mission statements
 • Have you asked for feedback/input?
Testing Your Mission Statement
 • Does it pass the “KISS” test?
 • Does it take less than 30 seconds to say?
 • Does it focus on your core competency?
 • Does it inspire passion?
 • Does it provide direction or focus?
 • Have you reviewed other mission statements
 • Have you asked for feedback/input?
Starbucks
Participant Media
Your Brand Hero’s
Mission Statement
Getting Started...
• Review your Entertainment Brand Hero
 • Find Your Brand Hero’s Mission
    Statement or Corporate Vision
 • Look on the website, annual report or
    press release
 • Search for “company name” + “mission”
Creating Your Mission
     Statement
• Who Are You?
• What Do You Do?
• Why Does It Matter?
Brainstorm Now
• Write down some keywords, phrases or
  ideas that you think should be a part of
  your company’s mission statement
• Take time to research the mission
  statements of your competitors and your
  favorite entertainment companies for
  inspiration
Art & Copy
Homework

• Re-Read Pursuing Strong Brand


• Work on logo designs, name, mission statement and taglines


• Watch an episode of Undercover Boss

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A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 

1 bsb brand id.key

  • 1. Business Storytelling & Brand Development Creating a Strong Brand Identity
  • 2. Agenda • Brand Names • Pursuing Strong Brand: Legal Aspects to Consider • Mantra/Mission Statements and Taglines • Logos • Logo Design Brainstorm • Corporate Culture: Undercover Boss
  • 4. Products are created in the factory. Brands are created in the mind. Walter Landor, Landor Associates
  • 5. A logo is the point of entry to the brand. Milton Glaser, Designer
  • 6. Brands help consumers cut through the proliferation of choices available in every product and service category. Scott Davis, Brand Asset Management
  • 7. A brand becomes stronger when you narrow the focus. Al and Laura Ries, The 22 Immutable Laws of Branding
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  • 15. “The Lasting Value of a Brand Lies in its Name”
  • 19. Applying the 8 Critical Success Factors
  • 20. Recommended Reading: Brand Names “Taking the Mystery from Product Naming”
  • 23. Apple
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  • 25. Find your Brand Hero’s Logo Backstory • http://www.logoorange.com/logodesign-A.php
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  • 28. Legal Aspects to Consider • Secure your Trademark Protection = Securing your brand identity • Create and Select a Protectable Name • Review the 5 Categories: Fanciful, Arbitrary, Suggestive, Descriptive & Generic • Commit to the Mark • Use the trademark appropriately and actively • Distinguish the trademark • Complete registration process • Police it!
  • 29. Trademark • Any Word, Name, Symbol, Design or combination thereof used to identify and distinguish goods and services and to indicate their source • Protects words used on products and services in commerce • Trademark rights • can be inherit if the mark is used • rights can last indefinitely • other Federal benefits
  • 30. TM, SM and (R) • “TM” (trademark) or “SM” (service mark) - used to designate that you are claiming rights in a mark • “(R)” - Used only after the USPTO registers a mark, not while an application is pending; cannot be used if the mark is not officially registered with USPTO • Costs Involved: Filing fee - $82; Search fee - $270; Examination fee - $110; Issue fee - $755; Maintenance fees - $490. • Fonts, colors, sounds, symbols and designs
  • 31. Pursuing Strong Brand Fanciful: invented, made up
  • 32. Pursuing Strong Brand Arbitrary: uses real words in unfamiliar contexts
  • 33. Pursuing Strong Brand Suggestive: no direct reference to the product but some connection maybe made
  • 34. Pursuing Strong Brand Descriptive: literally describes the product or some characteristic
  • 35. Pursuing Strong Brand Generic: describes a general class of products or services
  • 36. Do you have a STRONG BRAND? • Is your Company Name protectable? • Which Category does your name fall into? • What is the Cornerstone Test to determine Trademark infringement? • How will you “commit” to your trademark? • Why should you “police” your trademark? • “Official Gazette”
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  • 40. Conducting a TM Search
  • 41. Steps in Conducting Your Federal TM Search • Select a trademark • Identify specific terms for your product or service using the Acceptable Identification of Goods & Services Manual • Determine International Class • Determine Related Good or Services and their Classes • Develop a basic Search Strategy • Broaden your Search Strategy • Conduct the Search
  • 42. Let’s Find Out... • http://www.uspto.gov/main/trademarks.htm •
  • 43. Other Search Terms: BlueRazor Tennis Gear • Test also for Blue Razor, Blu Razor, BlooRasor, etc. • Test outside of your industry - broaden your class • Test for spelling and sound similarities
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  • 46. • Focus • Focus • Focus
  • 48. Avoiding a Dilbert Mission Statement Blah, blah, blah
  • 50. What is a Mission Statement? • “an enduring statement of purpose for an organization that identifies the scope of its operations in product and market terms, and reflects its values and priorities” (Abrahams, 1995)
  • 51. Purpose A mission statement helps: • ensure everyone is on the same page • creates a baseline for your business plans • conveys what your company stands for and what you are passionate about
  • 52. Effective Mission Statements Can Incorporate the Following: • Direction • Focus • Policy • Meaning • Challenge • PASSION!
  • 53. Where will you tell your story? • Traditional: Framed and placed in your office, employee documents, annual reports • Brand Building: Business Stories, Corporate Culture, Marketing, Customer Service, Social Media
  • 54. Connecting the Meaning... How does your mission statement relate to branding? Dream Big! Simplicity at Work! Retail is in the Details! Putting Mission Statements on Pillowcases (Cottingham, BrandChannel)
  • 55. Takeaways • Strip down your brand purpose statement to a few words (as few as possible) • Find innovative ways to spread the message • Use images to convey your message • Think Corporate Culture • Build your “Brand Experience”
  • 56. Creating Your Mission Statement • Length - should be read in less than 30 seconds or 1-3 sentences • Tone - Energize and inspire reflecting your brand • Endurance - think long term • Uniqueness - is it original?
  • 57. It’s time to write... • Pick a central theme • Focus on your uniqueness • Make it memorable • Get outside eyes to review • Create an effective mission statement
  • 58. Writing Tips • Be definite and use an active voice - avoid “we will attempt to” or “we plan to” • Use Present Tense not Future Tense • Don’t use QUOTES
  • 59. Testing Your Mission Statement • Does it pass the “KISS” test? • Does it take less than 30 seconds to say? • Does it focus on your core competency? • Does it inspire passion? • Does it provide direction or focus? • Have you reviewed other mission statements • Have you asked for feedback/input?
  • 60. Testing Your Mission Statement • Does it pass the “KISS” test? • Does it take less than 30 seconds to say? • Does it focus on your core competency? • Does it inspire passion? • Does it provide direction or focus? • Have you reviewed other mission statements • Have you asked for feedback/input?
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  • 73. Getting Started... • Review your Entertainment Brand Hero • Find Your Brand Hero’s Mission Statement or Corporate Vision • Look on the website, annual report or press release • Search for “company name” + “mission”
  • 74. Creating Your Mission Statement • Who Are You? • What Do You Do? • Why Does It Matter?
  • 75. Brainstorm Now • Write down some keywords, phrases or ideas that you think should be a part of your company’s mission statement • Take time to research the mission statements of your competitors and your favorite entertainment companies for inspiration
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  • 79. Homework • Re-Read Pursuing Strong Brand • Work on logo designs, name, mission statement and taglines • Watch an episode of Undercover Boss