Agile Enterprise Coaching Cycle, Agile Leadership, Agile Coach do's and don'ts.

1. “Enterprise Coaching”
The Ladder for Success
Ashutosh Rai
Agile Coach, Trainer, Transformation Consultant.
16 year IT Exp., SPC 4, PSM, DAD, Kanban
Agenda
• Coaching Challenges
• Coaching Cycle
• Experience Sharing
• Coach Evolution
• Adaptive vs Define
• Do’s and Don’ts
• Coaches from Mythology

2. Common Challenges
 No one common organisation wide goal or vision for transformation.
 Focus of changing process or structure instead of Behaviours or Culture
 Every one wanted to be successful with Agile
 Start with development teams (Leadership understands it)
 Only help to make them do the right practices
 Teams are complaining about adding more work due to new process
 Focus on major problems
 Metrics driven have more wattage then Value driven
 Development wanted to change but business is not in our control.
 Change from Managing to Leading
 And many more…..

3. • . Start with
Mentoring, trainings
& hand holding
sessions.
• Be an observer and let
teams lead it.
• Help to improve
where required.
• Define Strategy
around learnings.
(Goal, Culture,
Technology & Process)
• Understand
organization (Goal,
Culture, Technology &
Process)
Quick
Learner
Strategy
Architect
Mentor,
trainer Lead
by example
Facilitate
Check
Improve
Sustain
1
4
2
3
Coaching Cycle

4. Organisation
Objective/Goal
Outcomes /Expectation
Type of Organisation Global/ Local Product/project/IS
Co-located/
Distributed
Goal with Agile Global/ Local Process/ Technology Culture /Metrics
Expectation from Agile Deliver Fast Resolve all Conflicts Value from Agile
Quick Learner
. .
..

5. Leadership
Global
Management
Team
One
On
One
Support
Coach
Inspect
Improve
Collaborate ValueTrust
Strategy Architect
. .
..

6. Help to Understand
Handholding sessions
Trainings with live examples
Mentor with your experience
. .
..

7. Facilitate - Coach - Support
Coach to facilitate
Coach to Self organise
Support Failures
Coach to Inspect & Adapt
1
2
34
. .
..

8. • Coaching backlog
• Collaboration
• Trust
• Transparency
• Self organize teams
• Team understand the
value of doing
• Team improve by
learnings
• Keeping the goal in mind
you can have your
coaching backlog Created.
• Process to achieve Goal
• Type of Organization
• Culture
• Practices
• Competency areas
Quick
Learner
Strategy
Architect
Mentor,
trainer Lead
by example
Facilitate
Check
Improve
Sustain
1
4
2
3
Summary

9. Experience Sharing
Culture
Predictability
Quality
Efficiency
Value

10. Enterprise
Portfolio
Product
Release
Iteration
Day
Vision
Priority
Value
Process
Tools
Goal
Priority
Process
Tools
Technology
Practices
Both are important for Agile transformation Strategy
Team Vs Enterprise

11. Its all about Mindset
Agile Sucks
Agile does not
works for us
Agile May
works for us,
but not for our
Organisation
Agile Works for
us. Let us try
more
Agile is the best
fit for our
organisation.
Lets learn more
Comfort Zone
Hate Changes
Understands Agile
Desire to Start, but Resist
Let me try, but this can not a
fit for organisation like we are.
Teams found it great.
Eager to adopt and change
Organisation believe in it.
Business sees value of adoption
Teams wanted to see change but afraid of
failing. Support to embrace change
Teams wanted to be the part of
change and excel with trust.
Experiment &
Improve

12. Coach Support
Agile Sucks
Agile does not
works for us
Agile May
works for us,
but not for our
Organisation
Agile Works for
us. Let us try
more
Agile is the best
fit for our
organisation.
Lets learn more
Belief in agile
Allow to fail
Servant leader
Protect and trust
Help Team to experiment
Evaluate and focus on Improvement
Let team see and feel changes
Introduce principles behind practices
Empower the team
Coach on Kaizen
Coach to care each other and have trust
Team is formed
Coach team to be a customers Eye and feel
Let the team decide the best for customer
Teams wanted to see change but afraid of
failing. Support to embrace change
Teams wanted to be the part of
change and excel with trust.
Agile is never
ended ongoing
improvement
process

13. Evolution of Coach
Exact
• Discipline of doing
• Create awareness
Ensure
• Follow Rules and Principles
• Lead by example
Experiment
• Bend the Rules without compromising with values
• Innovate
Evolve
• Help people to Organize
• Let the people lead (Detach yourself)

14. Adaptive vs Defining

15. Do’s
 Listening. Thinking. Speaking.
 Encourage and challenge to work smartly
 Owning the outcome (specially if failure )
 Finish Conversation with actionable points
 Ask “What other can we try to be more valuable”
 Have to Goal in your mind but focus on Effort(PROCESS) to achieve the goal
 Listen to understand not to answer
 Coaching backlog (change priority as needed)

16. Do’s
 Raising Awareness
 Have a good Connection
 Care about the person
 Achieving Clarity
 Curiosity to understand everything (Process, technology, culture)
 Challenge the thought process (What is holding back)
 Confidence to take risk based on the understanding you have gained (Build Trust)
 Commitment of coach (Towards the process and organisation you are coaching)
 Decide Goal

17. Don'ts
 Jumping to Solution.
 Answering without understanding.
 Ending discussion without outcome.
 Taking without confidence.
 Creating process debt.
 Doing 8 hrs Job
 Become Manager
 Start Consulting
 Hide the truth (not even about yourself)
 Scared to Fail
 Start without benchmarking
 Biased towards a framework

18. Formula for Productivity
Quality
&
Efficiency
Skills
+
Effort
+
Culture

19. Learn
Un
Learn
Repeat

20. Great Indian Coach History

21. Thank you
 Ashutosh Rai
 aria@Xebia.com, ashurai77@Hotmail.com
 Ashurai77