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Emoji for business
Communication is about shared understanding,
whether it’s a TED talk, street talk, or txt-spk.
Today, people of all ages convey their feelings with
emojis - and they’re moving from teen chat towards
business credibility. So if you’re the sort of person
who turns their head on one side to smile... this
slideshare is for you.
:-)
From ancient Egyptians to modern Japanese, emojis follow a LONG
HISTORY of communicating in PICTOGRAMS.
The Emoji:
A 5,000-year tradition
But WHAT ARE
EMOJIS?
;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/
:^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o(
8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-)
:o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^|
;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/
:^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o(
8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-)
:o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^|
;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/
:^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o(
8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-)
THEY’RE NOT
SMILEYS.
Modern Unicode (the computer industry
standard for representation and handling of text
throughout most of the world’s writing systems)
standardises them as characters …
...And greater graphical
depth means deeper
emotional range.
Of course,
emotional engagement
is the CORE of
communication.
There are 845 emojis
Not enough for a language? Japanese schoolchildren learn
just 881 characters in everyday writing.
In other words:
there are as many emojis as
characters in Japanese.
Emojis speak 4 global
languages:
Windows Mac
Android iPhone
That’s a user base of
6 BILLION PEOPLE.
ENTIRE MARKETING CAMPAIGNS are
being written in them.
McDonalds
Click to see more
ENTIRE MARKETING CAMPAIGNS are
being written in them.
Chevrolet
Click to see more
ENTIRE MARKETING CAMPAIGNS are
being written in them.
IKEA
Click to see more
In some countries,
76%
of people use
emojis at work.
Why use emojis at work?
Great teamwork, the secret to any successful business, is all about effective
and flexible communication.
Emojis add another level to this communication…
18 to 65 year olds
4 out of 5,
use emojis on a regular basis inside and outside of work.
In an environment of increasingly casual communication, emojis
help streamline conversations in the office.
A recent study found that…
“Emoticons in the workplace
were not used to convey
emotion, but rather to signal
how the information in the email
should be interpreted.”
Scandinavian study
It’s a GLOBAL LANGUAGE like
no other.
However its use varies from country to country.
But there are some common global traits…
Overall emojis are used to express positive emotions across the world.
70%
positive
15%
negative
Smiley faces are the most
used emojis across English,
Portuguese, Spanish and
Italian speakers.
But among French speakers
Hearts are 4x
more popular
than smileys
ENABLING THE EMOJI
=
ENABLING
COMMUNICATION
Western Somoa even
allows them in URLs!
Emotions ENABLE UNDERSTANDING,
CREATE PURPOSE and
BIND TEAMS TOGETHER.
Takeaways
Emojis are a global language, transcending cultures
Emojis are now common in marketing campaigns
Emoji-talk has regional dialects
Three-quarters of people use emojis at work.
Emojis, like all forms of communication, are all
about enabling understanding. Discover how to
get your people talking to each other
TAKE A AT ARKADIN today

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How Emojis Are Transforming Business Communication

  • 2. Communication is about shared understanding, whether it’s a TED talk, street talk, or txt-spk. Today, people of all ages convey their feelings with emojis - and they’re moving from teen chat towards business credibility. So if you’re the sort of person who turns their head on one side to smile... this slideshare is for you. :-)
  • 3. From ancient Egyptians to modern Japanese, emojis follow a LONG HISTORY of communicating in PICTOGRAMS. The Emoji: A 5,000-year tradition
  • 5. ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) :o( 8-/ :^| ;-) THEY’RE NOT SMILEYS.
  • 6. Modern Unicode (the computer industry standard for representation and handling of text throughout most of the world’s writing systems) standardises them as characters …
  • 7. ...And greater graphical depth means deeper emotional range.
  • 8. Of course, emotional engagement is the CORE of communication.
  • 9. There are 845 emojis Not enough for a language? Japanese schoolchildren learn just 881 characters in everyday writing.
  • 10. In other words: there are as many emojis as characters in Japanese.
  • 11. Emojis speak 4 global languages: Windows Mac Android iPhone
  • 12. That’s a user base of 6 BILLION PEOPLE.
  • 13. ENTIRE MARKETING CAMPAIGNS are being written in them. McDonalds Click to see more
  • 14. ENTIRE MARKETING CAMPAIGNS are being written in them. Chevrolet Click to see more
  • 15. ENTIRE MARKETING CAMPAIGNS are being written in them. IKEA Click to see more
  • 16. In some countries, 76% of people use emojis at work.
  • 17. Why use emojis at work? Great teamwork, the secret to any successful business, is all about effective and flexible communication. Emojis add another level to this communication… 18 to 65 year olds 4 out of 5, use emojis on a regular basis inside and outside of work.
  • 18. In an environment of increasingly casual communication, emojis help streamline conversations in the office. A recent study found that… “Emoticons in the workplace were not used to convey emotion, but rather to signal how the information in the email should be interpreted.” Scandinavian study
  • 19. It’s a GLOBAL LANGUAGE like no other. However its use varies from country to country. But there are some common global traits… Overall emojis are used to express positive emotions across the world. 70% positive 15% negative
  • 20. Smiley faces are the most used emojis across English, Portuguese, Spanish and Italian speakers. But among French speakers Hearts are 4x more popular than smileys
  • 22. Western Somoa even allows them in URLs!
  • 23. Emotions ENABLE UNDERSTANDING, CREATE PURPOSE and BIND TEAMS TOGETHER.
  • 24. Takeaways Emojis are a global language, transcending cultures Emojis are now common in marketing campaigns Emoji-talk has regional dialects Three-quarters of people use emojis at work.
  • 25. Emojis, like all forms of communication, are all about enabling understanding. Discover how to get your people talking to each other TAKE A AT ARKADIN today