Nous délivrons des solutions de video conférences dans le Cloud en nous appuyant sur :
- Le meilleur des solutions de collaborations dans le Cloud
- Une qualité de services irréprochable
- Un support client local disponible à tout moment et sur toutes les phases d'un projet
- Une intégration et interopérabilité optimales
2. Arkadin Collaboration Services - Bringing People Together, Everywhere
INTRODUCTION
MARKET TRENDS ARKADIN OVERVIEW
VIDEO AS YOU CHOOSE
3. What is shaping the Video as a Service market?
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MOBILITY SIMPLICITY CLOUD BASED INTEGRATION
1.75 billion
Mobile workers
Forecast by 2020
(Strategy Analytics,
Global Workforce Report, 2015)
20 billion
Mobile devices
connected to the Cloud by 2020
(Gartner,2015)
38% CAGR
2014-2019 for VaaS solutions globally,
(Frost & Sullivan 2015)
IT, HR, SALES, MARKETING
The top 4 departments investing in cloud applications
in 2015
(IDG Enterprise cloud study 2014)
4. We are a global leader in unified communications & collaboration solutions in the cloud
+30
countries
+50
offices
19
languages
+37,000
customers
+1200
employees
21%
compounded
annual growth
rate 2010- 2014
“ A level of growth such as this cannot be achieved without a strong commitment to
quality of the products and management of the company. Arkadin has demonstrated
the soundness of its growth strategy. ”
5. In order to deliver a premium customer experience,
we have four core strengths
Best of breed
cloud-based
UC&C solutions
Premium quality
of service
End to end
local customer
support
High
interoperability
and integration
6. User CentricA leading provider of Cloud
based VaaS solutions
Truly global coverage
Butwhatdoesthismeanforyourvideoproject?
Fully Interoperable video
portfolio
7. User CentricA trusted provider of cloud
based VaaS solutions
Truly global coverage
“Youreapthebenefitsfrom6yearsofArkadinexperienceindelivering
VaaSsolutions”
Fully Interoperable video
portfolio
Introduction
The Clients’ Journey
Leveraging Virtual Technology
Trusted Business Partners with Arkadin
Overview
Arkadin
30+ countries; 19 languages; +37000 customers; 1200+ employees; 21% CAGR (2010-2014); 50+ offices
NTTC
Global ICT arm of NTT: consultancy, architecture, security and cloud services
120 offices with 20,400 employees in 41 countries
International tier-1 IP network, reaching 190 countries and 150+ secure data centers
Business Values
Core Strengths
Premium Quality of Service
Flexibility and Integration
Your collaboration / communication journey
… At the heart of everything we do
What is important to our clients
Reduce carbon footprint, lowering travel cost, be more efficient and productive
Deliver professional, consistent messaging
Connectivity, Security, Cost Optimisation
Arkadin Anywhere
Leveraging hybrid audio, web and video to deliver true collaboration
Multiple
End-to-End Support
Business Partner, Service Provider
Successful implementation plans
Global Coverage, Local Support
Business Partner, Service Provider
Successful implementation plans
Continual Support & Service Improvement
Driving Future Growth
At arkadin, we are all about delivering a premium customer experience to our clients, and we are able to do that in 4 very simple ways;
Firstly we offer a very wide portifolio of UC&C Solutions.. And some of this solutions we make ourselfs, and other we sell tru partnerships like, polycoms and BJs for exemple. But in all cases those solutions are seemly integrated with our audio conferencing, to outlook and also mobile enable, because we know this is really key to the customer experience and to drive adoption.
Along with the best product, of course you need to offer the best qualify of service, and because of that, we have an exceptional global network infrastructure and we partner with tier 1 telecom carriers, which guarantees business continuity with 99.9% service availability. All businesses know that good voice quality is essential. Arkadin has invested in proprietary bridges located close to clients in order to deliver crystal-clear audio with minimal voice compression and latency.
Thirdly and probably most importantly, what really set us apart in the market place is that we offer a global service. And by this I mean that we can offer a truly global service offering, across all the 33 countries which we operate. But the way our clients consume and experience those services are highly local, highly personal. And we are able to offer that thrught a customer service team and is placed in country, speak the local language, operate in the time zone and can be highly responsive in terms of offering local, end to end support. We also have a PS teams to help roll out of these new services, because we know this expertise is absolutely critical to take some of that leg work out for people like you but also get that ROI quickly as possible
4th area of differentiation for Arkadin is the high degree of interoperability and integration that we are able to provide. Across all of our products we are able to integrate with the customer infrastructure and create cloud base scalable solution that are absolutely right for their size and type of business. As I said, all of our offers are seamlessly integrated with our audio conferencing and our interoperability services are agnostic and connect both hosted and on-premise collaboration solutions within an organisation, or with partners joining from external networks. Full interoperability between your various systems helps drive adoption and user satisfaction