1. 1. Are you a leader, born or cultivated or both? How do you characterize your
leadership traits based on the leadership profiles presented by Narayana Murthy and
Rahul Khosla?
In-born Leadership Traits
Leadership Style,
Inspirational Style,
Imagination, Self Invention,
Self- Organization Style,
Convincing power, Moral
Commitments I think the my leadership
quality is generated from my
inherent characters and the
from the learning cultivated
throughout my professional
and personal life.
Cultivated Leadership
Elements
Proper Behaviour, Setting up
goals and purposes, Moral
Sensitiveness, People
Accountability,
Understanding psychological
drift of followers, Use of
Leadership powers,
Teamwork skills, Ethics of
change
Personal Leadership Traits
based on N.Murthy
Leadership Profile
Rewarding Meritocracy,
Honesty and Loyalty,
Encouraging Participative
style of decision making,
Having own clear Vision and
Goal, Creating a Unified Goal
for Followers and Leading
them towards it, Offering
value to customers, Unity
among diversity
Essentially Mr Murthy’s style
of leadership is more directed
to Social commitment and
Reward Oriented. This in-turn
helps to groom up raw Talents
and motivates them to be
focused towards a common
goal.
Personal Leadership Traits
based on R.Khosla
Leadership Profile
Personally inspired for better
performance, Result driven by
taking Calculated Risk, Clear
Communication with all the
levels, Ability to spot talent
and groom the individual,
cultivating Responsible
leadership style
Mr Khosla’sstyle of
leadershipis Performance
driven, Result is the key factor
and Grooming Healthy
competitive spirit for the well
being of the Organization.

2. 2. Mindful leaders, says Rahul Khosla (ibid), learn constantly and the richness and
diversity of their experience enhances their effectiveness progressively. How will you
structure and embellish your leadership traits with experience and exposure of the
past?
Leadership Quality Cultivated through
Experience
Cultivated through Past Exposure
Honesty
Imparted through Teachings
by Parents, Teachers and
proper guidance by Superiors
Realized the importance and
weightage of this trait by facing
situations of ethical dilemma both
in personal and professional lives
Communication
Learnt attributes of
responsible behaviourwhile
communicating with others
during study life; Learnt the
technical features of
communication through soft
skill development studies.
Practiced effective way of
communication in order to relate
my viewswith my office peers and
superiors; Self- Learning through
Training and feedback from team
members and creating a productive
work environment depending upon
good communication skill.
Commitment
This is the thing which has
driven me in pursuing higher
education by dedicating
myself completely; Factored
by setting up Aims and
working towards achieving
these goals; Have taken so
many leadership roles in
professional life to convince
the superiors and peers to
achieve the unified goal.
Self Learnedby leading other peers
through examples in various team
work situations; Delivered quality
responsible work with peak amount
of hard-work and the proper focus.
Confidence
Undertakenchallenging tasks
and delivered quality outputin
time; Maintained Calmness
and Collected thought
processing under unfavourable
circumstances.
As a Leader of planning team, have
worked towards quality result with
optimistic view and keeping up
Team Morale; During tough
situations, assured team members
that only who work they fail and the
important thing is to learning from
mistake and tofocus on the larger
goal

3. Ability to Delegate
Held various leadership roles
and Captained teams thereby
indulging in situations of team
work where collective efforts
were utmost important;
Imparted Mutual Trust
within Team to inculcate
intrinsic strength
Under team settings, have
understood strengths of team
membersand capitalized on them;
Work can be handled more
efficiently by delegating on
strengths, thereby reducing the
efforts behind it.
Intuition
At unknown situation guided
the team through guts and
calculated risk based on past
experiences; Reached out to
varioussuperiors or SBU heads
to get their input.
Inculcated the ability to Trust
myself during tough situations;
Developed good reflex based
decision making through past
exposure
Ability to Inspire
Through Education and past
experiences, have learnt
different facets of inspiring
team members; Honed ability
for people accountability and
democratic methodology of
leadership for collective
involvement
Have developed the ability to
forecast based on past exposures, to
share the vision with my team;
Developed ability to acknowledge
and appreciate quality work
delivered by members and reward
them
Positive Attitude
In order to inculcate Positivity
into others my own thinking
process has to be in the right
frame of mind; Have learnt
the art of balancing work
and social life in order to
better deliver my work
Learnt to maintain the fine
balance between productivity and
playfulness while working in team
settings; Incorporated positive
frame of mind while working
within a diverse team environment
Creativity Out of Box thinking– on basis
of trust on own intuition and
abilities, has driven me to
nurture my creativity.
Decision making under various
types tough situations demands
critical thinking abilities which has
improved to develop my creativity.

4. 3. What is ethical versus moral versus corporate leadership, and how do you map
your life along these three paths? [See Table 9.3].
Dimensions Corporate
Leadership
Ethical
Leadership
Moral
Leadership
Self- Mapping
Nature
Is Multifaceted
involving concept,
construct, model,
paradigm and
Exercises influence
in the choice of
means and ends
Is Multifaceted
involving
elements of
Diversity of
Attitudes,
Values, Cultures
and Exercises
Moral influence
in the choice of
means and ends.
Is Multifaceted
involving
parameters of
Religious
beliefs,
conscience,
virtues,
andintegrity and
Exercises
Moral
principlesand
improves
communities of
humans.
My Basic
leadership style
belongs to
Corporate
leadership
style. Mainly
result driven by
utilizing
various means.
However, at the
time of leading
team members
from diverse
communities
and
nationalities
Ethics and
Morality also
become
important
dimensions.
Entity of
Influence
The leader follows
principles of the
corporate he/she
represents while
making decisions and
exerting influences
on subordinates.
The leader
follows Ethical
principles while
imparting
corporate
decisions on
followers and
subordinates.
The Leader
follows Moral
Principles to
induce and
influence
followership
based on
attitudes,
beliefs,
intentions and
values.
My basic
leadership style
belongs to
Moral
Principles
while taking
Decisions or
Facing
Dilemmas
under corporate
environment.

5. Style of
Leadership
Leadership style
involves ways such
as Incentive,
Rewards, Force, and
Promises to
influence leader
follower relationship.
Leadership style
involves
Impression,
Inspiration,
Incentives, and
Persuasion that
must be Ethical in
motives.
Leadership
style involves
Organization,
Council,
Persuasion, and
Incentives that
must be Moral
in Content.
My leadership
style is
generally
Inspirational,
Reward based
and
Persuasive.
While
addressing
diversity and
variety of
thoughts my
style
incorporates
Ethical and
Moral values.
Scope Of
Leadership
Employer/
Employees,
Suppliers/Distributor
Leadership in Ideas,
Technology,
Innovation and
Prosperity.
Encompassessco
pe such as
Local/Global,
Supplier/Distribut
or. Ethical
Leadership
however caters to
global
communities Vs
Local, and works
for Global
Sustainability
Encompasses
scope such as
Families/
Communities of
Suppliers and
Distributors.
Leadership in
wisdom,
integrity and
sharing.
My leadership
style is
essentially
Corporate
style. It
incorporates
Corporate
Values,
Sustainability
Principles and
Giving back to
the community.
Prime
Motive
behind
Control of Follower
behaviour,
popularity,
Following Fair
Trade Principles,
fulfilling rights
Following
Moral Principle
of Trade,
The Prime
motive behind
my leadership

6. Leadership reputation, wealth,
benefits and loyalty.
and duties, doing
right/just things
Inclusive
growth of the
communities
involved
style is Sense
of following
fair
principles,Deliv
er goodwill for
the society and
being Ethically
balanced.
4. Some twenty five years ago, Robert Greenleaf spoke and wrote about servant
leadership. How do you understand, apply and verify it in your life up to now?
According to Patterson’s working theory of servant leadership, thedefinition of servant
leadership is as follows:
Servant leaders are those who serve with a focus on the followers, whereby the followers
arethe primary concern and the organizational concerns are peripheral. The servant
leaderconstructs are virtues, which are defined as the good moral quality in a person, or the
generalquality of goodness, or moral excellence.
Dimensions of Servant
Leadership
Major Philosophy/
Understanding
Mapping to my Life and
Verifying the Experiences
Necessity of Leadership
Legitimate absolute power is
irrelevant and becomes an
Ethical imperative. Leader
or Follower is expected to
always Listen, Search, Give
and Expect.
WheneverI have acted as
team leader role, in the
absence of the assigned
authority, the servant
leadership style was
followed.
Focus of Leadership
Servant is the first priority
and inspired by the desire to
Serve. The service must be
selfless and involve
collective enthusiasm. The
nature of relationship is
essentially Relational.
Sometimes, when I as a team
leader found that one of the
team member could not
attend the responsibilities
given, I have volunteered as
much as possible without any
expectation only except
mutual admiration.
Characteristic of
Leadership
Positive, affirmative,
inspiring. This kind of
leadership is prophetic and
driven by inspiration than
rationalism. Helps the
follower to grow in faith,
During performance review
meetings or during any
project status review
meeting, I always highlighted
fruitful performances and
unique contributions by

7. hope, self-esteem and most
importantly freedom.
juniors which in turn gives
confidence to them and
improves mutual
understandings also.
Challenges to Leadership
The ethical failure persists as
long as the world is occupied
by the marginalized and the
powerless. People are
continually exploited and
discriminated. Ethical and
Moral Challenges lie in
followers responding only to
those individuals who are
chosen as leaders because
they have proven worthy.
While leading team members
belonging to diverse
communities, at times I had
to assign responsibilities
based not on skill sets but on
their community background.
No rational thought process
there, just simply
discrimination.
Impact of Leadership
Significance of this
leadership is serving a
community having a
common journey. The
leader sets a vision and
directs the team members
and the community involved
towards achieving the
common destiny. Thus,
Servant leadership can
transform Global capitalism,
to serve better the whole of
humanity.
At the time of taking various
management decisions, care
is taken such that outcome of
the process leaves a positive
impact on the immediate
community involved. More
so, the process is well
documented such that in
future the process can be
enhanced and better utilized
for the betterment of the
whole community.
5. Leadership is both an art and a science. Delineate the art features of your
leadership style as well its science features. What do you see and learn from the
past, and how do you plan for effective leadership for the future that is a convex
combination of art and science?
Leadership Dimensions Learning from Past
Experiences
Requirements for
Implementation Plan for
the Future
Communication (Art)
Involves the psychology
reading of the listener and
also the expectation of them.
Need to understand the
BodyDialect as
effectivecommunication is
built with help of it and also
fulfils the expectation of the
audience.
Persuasiveness (Art)
Involves both intra Team
and inter team negotiation
skills. One has to address and
empathize the degrees of
demands of both the client
Need to understand the
varying degrees of
priorities involved for
negotiating pointer.
Understanding such a

8. and the service provider in
equanimity.
priority is much of an Art
and involves Mind reading,
Facial gesture recognition
and Body language
attributes.
Creativity(Art)
Under circumstances where
traditional solutions become
in applicable, thinking out of
the box involves creativity.
This creativity in turn
involves knowledge and
relational aspectsacross
different domains of
technology and ideas.
Need to enhance my
imagination and objective
relational skill sets. As my
past experiences has been
diverse, relating learning’s
from diverse domains and
creating solutions for
seemingly unsolvable
problems is much an Art.
Intuition (Science)
Past experiences have honed
my reflexive decision
making ability. Moreover, a
mindset is created where
probable outcomes are
already known within that in
turn makes the decision
making process more
efficient.
Need to understand the
qualitative and quantitative
aspects of decision making
processes. This will in turn
enhance my intuitive abilities
and further my
understanding of building
effective intuition based on
learning from past
experiences.
Ability to Delegate
(Science)
Essentially involves
understanding of Team
dynamics and postulate the
strengths and weaknesses of
team members. Delegating
work based on such factors,
makes the whole exercise
enjoyable and interesting.
Need to better understand
and address the diversity
among international team
settings. Certain cultures
and communities have
inherent strengths and
weaknesses, if known will
certainly make the process
simpler and efficient.
Ability to Inspire (Art +
Science)
People need to feel that they
are involved in the decision
making process and end
results obtained. Hence
accountability of people is
also involved. More so,
ability to forecast a
Common vision for the team
certainly inspires them for
long term results.
Need to understand the
deficiencies of the team as a
whole. Thus, making the
team realize their
shortcomings will better
prepare them for the shared
vision and give them
freedom to be creative.
Commitment ( Art +
Science)
It comes from practice and
past experiences. However,
one can benefit from
techniques of meditation
and focus. Thus, one is
better involved with the work
and enjoys it thoroughly.
Better understand the nature
and scope of work in hand.
This will ultimately help in
creating a work break down
structure and make
individual tasks simpler.
Thus, enhancing the

9. commitment towards the
final goal.
Honesty ( Art + Science)
It cannot be taught but can be
acquired and inherited.
People have varying degrees
of honesty and this can be
well accessed in team
environment.
Better understand Team
dynamics, so that members
with this prominent quality
can be suitably rewarded and
made as role models for the
organization.
Confidence ( Art + Science)
It encompasses all the
leadership qualities
mentioned. A befitting leader
will have proportionate
qualities that in turn will
mould into supreme
confidence.
As I will subsequently fulfil
the requirements of all the
qualities mentioned above,
this will in turn hone my
leadership skills. Thus, I will
emerge as a Supremely
confident individual.
6. According to NitinNohria and RakeshKhurana (2010), leaders create meaning,
communicate it effectively, and realize it in themselves and their followers. How
will you understand, apply and verify this form of leadership in your life up to
now, as well as plan for the future? [See Table 9.5].
Leadership Activity
Dimensions
Understanding, Application
and Verification Based on
Experiences
Implementation Plan for
the Future
Creation of a Vision
Leaders make Vision based
on Big Ideas which are
exciting to the people. The
whole creative process of
vision development consists
of stages like observing,
reflecting, writing, speaking.
A powerful Vision attracts
people to join that
organization and motivates
them to deliver better
resulting growth of the
business.
Better effective
communication skills,
understanding the demnd of
the business and the way to
relate it with people.
Creation of Mission
Successful leaders build
strong organization culture
by implementing the Vision
into Mission Statement
which should address the
business, product and he
stake holders.
Clearly understand the
Vision and the Values of the
organization which will in
turn help in formulating
effective communication
strategy with team members
and drive them passionately
towards a common End
result.
An organization has Along with the mentioned

10. Creation of Objectives Business, Product, Market,
Customer and Profitability
goals. An effective leader has
to prioritize and pursue all
these goals based on what the
organization demands.
goals ,sustainability goals
and ecology goalsare also
need to be addressed through
the implementation plan.
Design of the Organization
Effective leaders Structure
their Organization for better
Communication,
Productivity and
Innovation. As the design
evolves most organizations
have elements of hierarchy,
flexible and organic
structures.
Better understanding of
complexities of various types
of organization to learn
individual benefits and
disadvantages.Apply and
track results both in terms
of monetary involvement and
well being of the community.
Design of Organization
Process
Effective leaders carefully
choose Inputs/ Driversfor
the organizational processes.
These inputs are based on
Core Values, Duties and
Responsibilities and Design
and Development policies of
the organization. Hence, a
framework of Organizational
processes are evolved that
involve New Product
Development, Quality
Control methodologies,
Product Expansion and
Growth and Creativity and
Innovation.
Enhance personal skill set for
various Organization process
methodologies such as MIS,
Variance analysis, Company
budget, CRM compliance
etc. Become Central Planner
in order to better guide
various departments and
Projects within the
organization.
Organizational
Performance Measurement
Involves various facets of
performance measurement
such as Revenue and Growth,
Market Share and
Capitalization, Return on
Quality and Assets, Price/
Earnings Ratio, Order
booking, Customer complaint
. Effective leader is able to
grasp the relevant
information and create a
yardstick for accessing the
Performance of the
organization as a whole.
Integrate (inter/intra)
Customer review and
Feedback mechanisms to
various functional units of
the Business. This will help
in maximising the
performance by accessing the
Gaps and addressing the
weaknesses.