Presentasi produk Bitrix24 tahun 2019.

1. Your company. United.

2. Communications Tasks and projects CRM Contact Center Sites and stores
Streamlines
internal
communications
and fosters the
spirit of
collaboration
Helps you
understand
who’s doing
what, improves
transparency,
and distributes
workload more
effectively
Lead to deal full
sales cycle CRM
and marketing
automation
platform
Realtimecustomer
supportsolutions
Beautiful sites and
landing pages
that help you sell
more

3. Organizations registered in Bitrix24 since 2012
6,000,000

4. 18languages
English
German
Spanish
French
Portuguese
Italian
Polish
Hindi
Japanese
Chinese (traditional)
Chinese (simplified)
Bahasa (Indonesia)
Malay
Thai
Turkish
Vietnamese
Russian
Ukrainian
+
More from partners
On-premise Bitrix24.
Bitrix24.in, Bitrix24.pl, Bitrix24.fr,
Bitrix24.com.br, Bitrix24.es, Bitrix24.com.tr
Bitrix24.vn, Bitrix24.eu, Bitrix24.it, Bitrix24.cn,
Bitrix24.jp, Bitrix24.ru +others

5. Data centers
worldwide coverage16
9 countries
USA, Germany, Ireland, India, Brazil,
Kazakhstan, Belarus, Russia, Ukraine
225 million hits a
day
+
Multicloud
99,99%
availability
500+
servers
Each account – two independent datacenters

6. AWS Certifications
HIPAA
GDPR
ISO 27001
SOC 1/2/3
PCI DSS Level 1
Download https://aws.amazon.com/compliance/
bitrix24.com/security/bitrix24.com/privacy/bitrix24.com/gdpr/

7. 50,000Chats a month Satisfaction rate Min response
time
285Employees
Support24C o m m e r c i a l s u b s c r i p t i o n r e q u i r e d
93%

8. No Per User Pricing

9. Free - $0, 12 users
Start+ $19/mo, 2 users
CRM+ $69/mo, 6 Users
Project+ $69/mo, 24 users
Standard - $99/mo, 50 users
Professional - $199/mo, unlimited users
Bitrix24 in Cloud

10. 14,000Bitrix24 partners worldwide
2012 2018
+ Initial setup
CRM automation
Sales automation
Training and consulting
Customization and integration
App development
partners.bitrix24.com
Find/become a partner:
20172016201520142013 2019

11. CRM

12. Modern CRM
CRM MarketingСRMContact Center
+ + ++
CRM Analytics Sales Intelligence
1 2 3 4 5
5 out of 5
CRM for sales, support, marketing

13. Contact Center

14. Contact Center
- Email (shared inboxes too)
- Telephony
- SMS
- Chatbots
- Call back widget
- Website live chat
- Social networks (Facebook, Instagram)
- Messengers (WhatsApp, WeChat,
Telegram, Skype, FB Messenger, Viber,
Slack)
- Website forms (contact and lead
capture)
- Facebook Lead Ads

15. Contact Center
- Routing rules
- Canned responses
- Automated greeting
- Conversation rating (visitors
and supervisors)
- Business hour setting
- Reports and statistics (load
report, agent ratings, etc.)
- Helpdesk and CRM in one!

16. Virtual number rental
Call routing
Call recording
Voicemail
IVR
VoIP sets
Call forwarding
Call intercept
Call rating
SIP connector for your own PBX
Bitrix24.Telephony
Call to CRM, CRM to call

17. Integrations with telecoms
108
API - bitrix24.com/apps/dev.php
Telephony partners
telephony24.com/
samcomtechnologies.com/

18. Bitrix24 CRM
The World’s Most Popular FREE CRM
- Leads, Deals, Contacts, Companies
- Quotes and invoices
- Document generator (any document by
template)
- Product catalog
- Email marketing (up 1M emails/mo)
- Email integration (two way)
- Telephony
- Lead/deal routing rules
- Sales target
- Sales/marketing automation
- Appointment scheduling
- Access right settings
- Google Analytics, Adwords, Facebook
integration (Sales Intelligence)
- Commission calculator (app)
- Xero, Quickbooks (app)

19. Sales/marketing automation
Sales Funnel
Automation
Visual, no programming required
Rules and triggers
Trigger emails, trigger text messaging,
Facebook/Adwords, 40+ rules and triggers
Repeat sales
Automated upsells, cross-sells and subscription
management

20. CRM Analytics reports
Real time sales
Historical data comparison
Sales targets
1
2
3

21. Form builder Form processor
CRM forms

22. Sales Intelligence
Automatically tracks your site visits,
calculates marketing ROI

23. Tasks and projects
More than project management

24. Tasks
Projects
Workgroups
Time Tracking
Client management (CRM)
Permissions and roles
(responsible, assistant, observer)
External users
Project Management
Templates
Recurring tasks
Subtasks and dependencies
Resource mgmt (Workload)
Billable hours (app)
Mindmap (app)
Burnup chart (app)

25. List view
Gantt/timeline view
Kanban view
Calendar view
Deadline view
Project/Task planning
All popular methodologies

26. Sites
and stores

27. Bitrix24.Sites
Sites, stores, landing pages
Simple builder
Fully responsive
Templates for each occasion
SEO
Free forms and chat widget
Connected to Bitrix24 CRM
Free hosting
Blocks
Google.Analitycs

28. Bitrix24
Communications

29. Workflow
automation
Activity
stream
Workgroups and
extranet
Cloud
storage
Chat CalendarOnline documents
Work reports HR: company
structure
Worktime
tracking
Bitrix24.Communications

30. On-Premise Advantages
• Unobfuscated source code access
• One time fee
• API access
• Active Directory integration
• Linux, Windows, Mac servers
• Amazon/Azure ready
• Quick deployment
• Works with mobile and desktop
apps

31. bitrix.plux.in
Register your free Bitrix24 cloud account
Install your free On-Premise Bitrix24 trial
youtube.com/user/Bitrix24/videos