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Global product description
for Serviceability
Saab Automobile Parts AB
Facts Saab Automobile Parts AB
- Employees in Sweden: Nyköping about 260,
Trollhättan about 60.
Headquarters are in Nyköping.
- The company is responsible for the warehousing, sale and distribution of
Saab
Genuine spare parts and accessories for all authorized Saab workshops
globally and selling logistics services to external companies. We are
logistics partner for a number of companies.
- Has responsibility for Saab Automobile spare parts management since the
1960s.
- Warehouse space: around 88,000 m².
- Storage: about 70 000 items.
- Capacity: approx 30,000 order lines / day.
- Goods of 50 trucks distributed every day.
- The company is owned by the Swedish state.
Serviceability why do we need
it?
Serviceability why do we need
it?
• Up time
Serviceability why do we need
it?
• Up time
• Value added upgrades / updates
Which are the main
deliverables Technical service information
 Repair procedures
 Labour time manual, warranty times
 Parts catalouge
Guided electrical fault tracings
 Workshop Electrical Schematics
 Diagnostic tester
Field programming services
Owner manuals
Design for Serviceability
• Determine the need for service
Design for Serviceability
• Determine the need for service
• Service requirements on the design
Design for Serviceability
• Determine the need for service
• Service requirements on the design
• Service preparation
Release for the main
deliverables Technical service information
 Repair procedures
 Labour time manual, warranty times
 Parts catalouge
 Guided electrical fault tracings
 Workshop Electrical Schematics
 Diagnostic tester
 Field programming services
 Owner manuals
Starts @ Saab Automobile AB when there was a business
need to replace the current GM owned Service Parts
Release system “ETS” with a Saab owned tool.
The road to ARAS for Saab
Starts @ Saab Automobile AB when there was a business
need to replace the current GM owned Service Parts
Release system “ETS” with a Saab owned tool.
The requirement from the company was to also put a
foundation in place to replace the GM owned Global Product
Description System “GPDS” for Saab
The road to ARAS for Saab
.
With the decision to continue the “ETS” replacement new
requirements was added.
The requirement was to also be able to produce
After Sales Engineering deliverables e.g.
Workshop information (methods, fault tracing etc.)
STM (Standard Time Mechanical, Labor time guide)
EPC (Parts catalogue)
New Requirements
• Maintain up-to-date service information
Our vision with ARAS
• Maintain up-to-date service information
• Enhance service information applicability
Our vision with ARAS
• Maintain up-to-date service information
• Enhance service information applicability
• Increase author productivity
Our vision with ARAS
• Maintain up-to-date service information
• Enhance service information applicability
• Increase author productivity
• Advanced ability to publish and export
Our vision with ARAS
• Maintain up-to-date service information
• Enhance service information applicability
• Increase author productivity
• Advanced ability to publish and export
• Enhance information exchange in order to take
advantage of workload over time and increase
efficiency
Our vision with ARAS
Challenges
• Replace several different applications / systems
Challenges
• Replace several different applications / systems
• Unify the information flow
Challenges
• Replace several different applications / systems
• Unify the information flow
• Replace manual processes, follow up and co-ordination
Challenges
• Replace several different applications/systems
• Unify the information flow
• Replace manual processes, follow up and co-ordination
• Configuration management with dependencies
Challenges
• Replace several different applications/systems
• Unify the information flow
• Replace manual processes, follow up and co-ordination
• Configuration management with dependencies
• Translation management
Challenges
• Replace several different applications/systems
• Unify the information flow
• Replace manual processes, follow up and co-ordination
• Configuration management with dependencies
• Translation management
• Use supplier competence and information as a base for
update
How to approach this scope?
• Business Analysis
How to approach this scope?
• Business Analysis
• Define the scope for the project
How to approach this scope?
• Business Analysis
• Define the scope for the project
• Learn and understand the base function
How to approach this scope?
• Business Analysis
• Define the scope for the project
• Learn and understand the base function
• Add the data model with base functionality
How to approach this scope?
• Business Analysis
• Define the scope for the project
• Learn and understand the base function
• Add the data model with base functionality
• Add next layer of functionality….
Thanks for your attention!

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SAAB Global Product Definition to Seviceability

  • 2. Saab Automobile Parts AB Facts Saab Automobile Parts AB - Employees in Sweden: Nyköping about 260, Trollhättan about 60. Headquarters are in Nyköping. - The company is responsible for the warehousing, sale and distribution of Saab Genuine spare parts and accessories for all authorized Saab workshops globally and selling logistics services to external companies. We are logistics partner for a number of companies. - Has responsibility for Saab Automobile spare parts management since the 1960s. - Warehouse space: around 88,000 m². - Storage: about 70 000 items. - Capacity: approx 30,000 order lines / day. - Goods of 50 trucks distributed every day. - The company is owned by the Swedish state.
  • 3. Serviceability why do we need it?
  • 4. Serviceability why do we need it? • Up time
  • 5. Serviceability why do we need it? • Up time • Value added upgrades / updates
  • 6. Which are the main deliverables Technical service information  Repair procedures  Labour time manual, warranty times  Parts catalouge Guided electrical fault tracings  Workshop Electrical Schematics  Diagnostic tester Field programming services Owner manuals
  • 7.
  • 8. Design for Serviceability • Determine the need for service
  • 9. Design for Serviceability • Determine the need for service • Service requirements on the design
  • 10. Design for Serviceability • Determine the need for service • Service requirements on the design • Service preparation
  • 11. Release for the main deliverables Technical service information  Repair procedures  Labour time manual, warranty times  Parts catalouge  Guided electrical fault tracings  Workshop Electrical Schematics  Diagnostic tester  Field programming services  Owner manuals
  • 12. Starts @ Saab Automobile AB when there was a business need to replace the current GM owned Service Parts Release system “ETS” with a Saab owned tool. The road to ARAS for Saab
  • 13. Starts @ Saab Automobile AB when there was a business need to replace the current GM owned Service Parts Release system “ETS” with a Saab owned tool. The requirement from the company was to also put a foundation in place to replace the GM owned Global Product Description System “GPDS” for Saab The road to ARAS for Saab
  • 14. . With the decision to continue the “ETS” replacement new requirements was added. The requirement was to also be able to produce After Sales Engineering deliverables e.g. Workshop information (methods, fault tracing etc.) STM (Standard Time Mechanical, Labor time guide) EPC (Parts catalogue) New Requirements
  • 15. • Maintain up-to-date service information Our vision with ARAS
  • 16. • Maintain up-to-date service information • Enhance service information applicability Our vision with ARAS
  • 17. • Maintain up-to-date service information • Enhance service information applicability • Increase author productivity Our vision with ARAS
  • 18. • Maintain up-to-date service information • Enhance service information applicability • Increase author productivity • Advanced ability to publish and export Our vision with ARAS
  • 19. • Maintain up-to-date service information • Enhance service information applicability • Increase author productivity • Advanced ability to publish and export • Enhance information exchange in order to take advantage of workload over time and increase efficiency Our vision with ARAS
  • 20. Challenges • Replace several different applications / systems
  • 21. Challenges • Replace several different applications / systems • Unify the information flow
  • 22. Challenges • Replace several different applications / systems • Unify the information flow • Replace manual processes, follow up and co-ordination
  • 23. Challenges • Replace several different applications/systems • Unify the information flow • Replace manual processes, follow up and co-ordination • Configuration management with dependencies
  • 24. Challenges • Replace several different applications/systems • Unify the information flow • Replace manual processes, follow up and co-ordination • Configuration management with dependencies • Translation management
  • 25. Challenges • Replace several different applications/systems • Unify the information flow • Replace manual processes, follow up and co-ordination • Configuration management with dependencies • Translation management • Use supplier competence and information as a base for update
  • 26. How to approach this scope? • Business Analysis
  • 27. How to approach this scope? • Business Analysis • Define the scope for the project
  • 28. How to approach this scope? • Business Analysis • Define the scope for the project • Learn and understand the base function
  • 29. How to approach this scope? • Business Analysis • Define the scope for the project • Learn and understand the base function • Add the data model with base functionality
  • 30. How to approach this scope? • Business Analysis • Define the scope for the project • Learn and understand the base function • Add the data model with base functionality • Add next layer of functionality….
  • 31. Thanks for your attention!