1. Angelica Lopez
3 Rue de Cassou
64600 Anglet, France
angelica_lopezram@hotmail.com
Tel.: (33) 0651709660
Education
Master’s Degree 2 in International Management applied to Latin America (Institute of Business Management, IAE Bayonne France, 2014 - today)
Master’s Degree 1 in International Management ( IAE Bayonne France, 2013- 2015)
Course in Sales in the Touristic French Area (AFEC – Organization of professional training and work placement, Bayonne France, 2011-2012)
Bachelor’s Degree in Commerce (National Polytechnic Institute, IPN Mexico City, 2005-2010)
Certificate in Advertising in magazines print (National Polytechnic Institute, IPN Mexico City, 2010)
Internships
Eusko Ikaskuntza , Society of Basque Studies - France 2014
Assisting in the development of Basque/Basque origin SMEs in Latin America, USA and Quebec.
WILSA, Wilbert Sierra and Associates, Marketing Agency, Mexico 2013
Managing the call center
Creating creative power point Presentations
Prospecting and promoting the Agency services in Mexico, USA and in Canada
Collecting statistics and data in general for the Qualitative Area
Analyzing new niches of opportunity for some projects
Suggesting different strategies for increasing brand recognition for several products
Carrying out Mystery Shopping
Maison ADAM, Boutique of high quality pastry, France 2011
Persuading clients to buying luxury bakery and candies, preparing orders to send throughout France.
Hotel Mercure Thalassa & Golf, France 2010
Quoting, booking and updating the CRM program for clients over the phone, e-mail and walk-ins.
PEMEX, Mexican Petroleum Company, Mexico 2009
Participating in the gas commercialization process, including the after sales service through a Customer Relationship Management tool in the 31 states of Mexico.
Other experiences
Festival Amérique Latine à Biarritz Collaborating in the organization of the festival. (France, 2014)
2014 Exporter's club Catalogue Creation of the 'Exporter's club catalogue' for the Aquitania International Chamber of Commerce and Industry. (France, 2014)
Organization of a Latin American Show 400 spectators, sponsors, press. (France, 2013)
Rewarding travels
Mexico, Cuba, France, Spain, Iceland, Japan, Korea, New-Caledonia
Application Consultant / Executive Assistant - MBO Partners and Inflexion São Paulo
Professional Skills
Strong consumer service skills
Multicultural and adaptable
*Spanish, English, French and Portuguese
Broad knowledge on Marketing Research
Efficient database growth and management
SSPS, Microsoft Word, Excel, Power Point, Outlook and Social Media