In this months PMBBC webinar we talk in great detail about sales for Small Business owners.

1. JANUARY WEBINAR
With Bree James and Andrew Griffiths

2. HAPPY NEW YEAR

3. DON’T FORGET WHAT’S INCLUDED
AS PART OF THE CLUB

4. 1. THE NEWSLETTER
Filled with great videos and articles all designed
to help your business do what you do better.

5. NEWSLETTER CONTENT THIS MONTH
1. Article with the 25 Best videos on selling for Small Business.
2. Recommended website - LeadFuze - the top Sales Blogs from 2016.
3. Recommended reading - 101 Ways to Sell More of Anything to Anyone.
4. Article 1 - The ten biggest and most common sales mistakes.
5. Article 2 - A good sales is more important than just a sale.
6. Article 3 - Believe in your produce it shows if you don’t.
7. Article 4 - Never judge a man by his clothes.
8. Article 5 - Product knowledge, a sales persons most powerful tool.

6. 2. THE WEBINARS
You can send in your questions.
Or ask on the webinar.
We will talk about the month theme.
And see where the conversation takes us.

7. 3. THE DEEP DIVE VLOG
We covered a lot about selling in
this months VLOG. Check it out, you will
get some great information and a
perhaps even a laugh or two.

8. 5. THE PRIVATE FB PAGE
Just a good place for discussion, to give some
feedback to ask some questions, to interact
however you would like.

9. ALL OF THE INFORMATION CAN BE FOUND:
www.pakmag.com.au/pbbc

10. SO, THIS MONTH WE ARE TALKING ABOUT:
SELL, SELL, SELL….

11. THIS MIGHT BE AN OBVIOUS QUESTION BUT WHY ARE
SELLING SKILLS SO IMPORTANT FOR A BUSINESS?

12. WE SEE NOTHING BUT MISSED SALES OPPORTUNITIES, ALL DAY, EVERY DAY.
AND THAT IS SIMPLY MONEY GOING DOWN THE SINK.
WHAT ARE THE MOST COMMON CULPRITS?

13. 1. POOR SERVICE (GREAT CUSTOMER SERVICE ALWAYS RESULTS IN BETTER SALES).
2. NOT ASKING A SIMPLE QUESTION - WOULD YOU LIKE FRIES WITH THAT?
3. NOT LISTENING TO WHAT THE CUSTOMER IS ASKING FOR?
4. LACK OF PRODUCT KNOWLEDGE (“LOOK IT UP ON GOOGLE IN STORE”).
5. OVERLY COMPLICATED SALES PROCESSES.
6. TERRIBLE FOLLOW UP.
7. NOT MAKING A RECOMMENDATION.
8. POOR TRAINING - MILLION DOLLAR FIT OUT, NO TRAINING.
9. LACK OF UNDERSTANDING THAT “EVERYONE” IS IN SALES, NOT JUST THE SALE PEOPLE.
THE BIGGEST SALES MISTAKES

14. OUR CUSTOMERS ARE EVOLVING.
A ONE SIZE FITS ALL APPROACH TO
SELLING DOESn’T REALLY WORK.

15. SELLING IS 99% ABOUT
COMMUNICATION

16. THE BIGGEST AND MOST CONSTANT
CUSTOMER COMPLAINT IS?

17. FAILING TO DELIVER ON PROMISED FOLLOW UP.
THIS IS RIDICULOUSLY EASY TO FIX.

18. AND IF YOU ARE THE BOSS, YOUR STAFF WILL
LEARN TO SELL FROM YOU. IS THAT A GOOD THING?

19. GREAT CUSTOMER SERVICE
=
INCREASED SALES
Your team need to know this.
Look for PROBLEM AREAS.
ASK YOUR CUSTOMERS FOR INPUT.

20. OUR TOP 10 TIPS TO HELP YOU IMPROVE SALES WITHIN
YOUR BUSINESS.

21. 1. UNDERSTAND THAT EVERYONE IN YOUR BUSINESS IS A PART OF YOUR SALES TEAM.
2. HaVE MORE MEANINGFUL SALES DISCUSSIONS WITH YOUR TEAM.
3. WORK TO DEVELOP YOUR OWN SALES SKILLS EVERY DAY.
4. LEARN TO ASK BETTER QUESTIONS.
5. GET REALLY GOOD AT LISTENING.
6. KNOW YOUR PRODUCTS AND BE A CHAMPION OF YOUR PRODUCTS.
7. LEARN TO SELL TO DIFFERENT PEOPLE.
8. KNOW WHAT YOUR COMPETITORS ARE SELLING.
9. BE PREPARED TO MAKE RECOMMENDATIONS
10. BECOME A “FOLLOW UP” GURU.
GETTING IT RIGHT WHEN IT COMES TO SELLING

22. PHEW….

23. THE BOTTOM LINE FOR
YOU AND
YOUR BUSINESS IS….

24. EVERY SINGLE PART OF OUR BUSINESS IS
RESPONSIBLE FOR SALES. LOOK FOR GAPS AND
WEAKNESSES AND FIX THEM.

25. SO BETWEEN OUR NEWSLETTER FULL OF
RECOMMENDATIONS FOR IMPROVING SALES,
OUR DEEP DIVE VLOG AND THIS WEBINAR, YOU
HAVE HAD A CRASH COURSE IN SELLING.
THIS INFORMATION AND ADVICE CAN HAVE A
DRAMATIC IMPACT ON YOUR BUSINESS.

26. DON’T FORGET - ALL OF THE INFORMATION CAN BE FOUND:
www.pakmag.com.au/pbbc

27. NEXT MONTH….BUILDING
YOUR PERSONAL BRAND -
WHY IT’S CRITICAL THAT YOU
ARE PROACTIVE ABOUT THIS.

28. SOME COOL BUSINESS IDEAS

29. Tired of getting stalked in shops by sales people?
LEASING CARS IN POLAND - PAY BY THE MILE.
3D PRINTING GET’S REALLY SERIOUS SMART THINKING FROM A WINE CLUB
NETHERLANDS - SWIPE CREDIT CARDS FOR HOMELESS FLOATING GYM IN PARIS - PEDAL POWERED.

30. THANK YOU FOR TUNING IN