1. Alexandra Fonollosa Orlando, FL | (954) 292-9790 | afonollosa@gmail.com
Operations Coordinator | Office Manager | Executive Assistant
taking initiative to improve office operations, maximize efficiencies and reduce costs
Bilingual administrative professional, leveraging expertise in office administration, project management,
executive support and operations management to maximize efficiency. Career history encompasses boosting
productivity through innovative methods while cutting costs through nurturing vendor relationships.
Trained in Six Sigma Green Belt methodologies with Executive Certificate in Project Management. Certified
in Marketing, Selling and Negotiations through General Electric/NBC Universal Commercial Leadership
Program (CLP). Areas of expertise include:
Office Administration | New Account Development | Accounts Payable | Business Analysis
Customer Service | Vendor Negotiation | Report Generation | Fluent in Spanish & English | Budgeting
Professional Experience
Tyco; Boca Raton, FL
Team Coordinator / Executive Assistant to Controller October 2012 to Present
Provide ongoing administrative support to 200+ accountants and finance professionals while serving as
liaison between building operations/facilities and finance department. Selected as chair for employee
steering committee and primary event coordinator for team building initiatives. Sole point of contact for
all company happenings, composing and distributing department-wide emails. Established gatekeeper for
conference room reservations and system administrator for BlackLine reconciliation software system.
Introduced Innovation Hour to solicit practical methods of maximizing efficiency from employees; saved
a total of 14 production hours since inception.
Consistently save an average of 30% on travel expenses for Vice President and Regional Controller.
Successfully manage weekly office supplies budget of $1,500, saving an average of 40% on orders by
leveraging relationships with Tyco affiliates.
Build morale among employees by initiating social events, lunch & learn sessions and team building.
Ensure the seamless on-boarding of all new hires to include granting building / system access, issuing
company credit cards, and setting up equipment.
Selected as voice over and on-air talent for corporate videos and training presentations.
NBC Universal International – Latin America; Miami, FL
Administration Manager January 2012 to October 2012
Serve as administrative point of contact and liaison between local office and locations in 15 Latin American
countries. Assist with HR functions by scheduling and performing 5-10 interviews per week, corresponding
with candidates through application process as well as updating employee records. Support VP of
Operations by generating revenue / sales reports and distributing to Finance, HR, Sales, Marketing and
Operations teams accordingly.
Sourced new phone service provider contract; saving 65% in monthly phone expenses (value of $3,200).
Saved 50% on daily office supplies by pursuing alternative suppliers.
Took initiative to successfully systemize 1,200 legal contracts by country, channel and affiliation;
increasing efficiency and office organization.
Negotiated pricing with vendors to reduce furniture costs by 40%.
Accurately processed all monthly invoices worth up to $15K.
Served as project manager for the consolidation and relocation of 3 NBC offices into 1 location.
2. Continued…
Alexandra Fonollosa (954) 292-9790 | afonollosa@gmail.com | Page 2 of 2
Herman Advertising; Fort Lauderdale, FL
Office Manager / Administrative Assistant April 2010 to November 2010
Assisted Owner with meeting preparations, setting up conference calls, PowerPoint presentations and
travel arrangements. Coordinated all office responsibilities, including filing, building maintenance,
inventory control, generating reports and all clerical duties. Supported marketing staff with maintaining
clients’ Facebook, Twitter, YouTube and Blogger accounts.
Spearheaded $25K project to automate ordering process; designed to increase productivity by 75%.
Selected to manage social media accounts for more than 20 automotive clients in various states
including California, Texas and Alabama.
Generated an increase in Facebook “likes” for clients by an average of 65-70%.
Mederi Caretenders; Fort Lauderdale, FL
Account Executive July 2009 to April 2010
Developed and maintained relationships with physicians, discharge planners, case managers, social
workers, and other health care professionals to identify patients who may be appropriate for home health
services to solicit contracts and increase number of clients served by Mederi Caretenders.
NBC Universal/Telemundo; Fresno, CA
Local Account Executive March 2008 – October 2008
Promoted to handle incoming leads and agency business with $7M in quarterly budgets. Prepared
recommendations for developing large scale Telemundo clients. Built, managed and optimized client
relationships. Prepared and coordinated sales presentations to sell station projects. Submit strategic
sponsorship opportunities/seasonal and prepackaged opportunities to generate significant revenue and
volume territory.
NBC Universal/Telemundo; Miramar, FL
Sales Assistant April 2005 – March 2008
Nominated and accepted into General Electric’s Commercial Leadership Program. Managed all facets of
National Paid Programming. Negotiated daily, weekly and quarterly packages for paid programming clients
throughout the United States. Updated grids on a daily basis for over 20 Telemundo Stations. Produced
weekend remote commercials for local Telemundo (WSCV-T51) clients.
Education & Training
Kaplan University; Online
MBA Anticipated Completion August 2015
Florida Atlantic University; Boca Raton, FL 2009
Executive Certificate in Project Management – Certification Program
General Electric’s Commercial Leadership Training; Nationwide 2008
Marketing, Selling, Negotiations
Connecticut School Of Broadcasting; Davie, Florida Graduate 2005
News Reporting, Writing, Voice-overs and all aspects of Television Production
College Of Staten Island; Staten Island, NY 1999
BS, Communications
