Business Mentors New Zealand (BMNZ) has provided business mentoring services in New Zealand for 21 years. It connects over 1,800 volunteer business mentors with small-to-medium enterprises to help them grow and create jobs. BMNZ assists around 4,300 businesses annually and has helped over 60,000 businesses since 1991. It receives funding through client fees, sponsors, and government grants. There is also interest from other countries in accessing BMNZ's online platform and mentoring services to support their own businesses and economic development goals.
2. Background: 21 Years of Mentoring in New Zealand
Board of Directors
• Rick Bettle, Chairman of the Board
• Richard Austin
• John Gilks
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3. Background: 21 Years of Mentoring in New Zealand
Board of Trustees
• Dr Grahame Craig, Chairman of Trustees
• Angus Fletcher
• Sir William Gallagher
• Norman Geary
• Tom McClunie
• Garry Moore
• Sir Ken Stevens
• Sir Stephen Tindall
• Sir Wilson Whineray
• Founding Trustee
In Memoriam Sir James Fletcher
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4. Background: 21 Years of Mentoring in New Zealand
• The Business Mentors New Zealand (BMNZ) service established in 1991by a group of leading New
Zealand businessmen
• Provides a voluntary mentoring service to New Zealand SME businesses.
• Aims to assist SME businesses to survive and grow, and create employment opportunities.
• SMEs with fewer than 25 full time employees, trading and with evidence of accounts.
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5. What is Business
Mentoring?
Understanding the uptake
of Business Mentors New Page 5
Zealand’s services
6. Today
• 1,800 independent volunteer business mentors
• Providing their skill, knowledge and experience for the benefit of SME clients
• Supporting the implementation of knowledge and solutions that meet the particular client’s
circumstances.
• Independent and objective.
• Focus on growth opportunities and export.
• Building client SME business capabilities.
• Generate wealth and employment.
• Support business in crisis and recovery.
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7. Today
• On average 250 new clients every month
• 3000 new clients every year
• Around 1500 clients ongoing each year
• BMNZ helps on average 4,300 business clients a year
• 15,500 active client database
• Assisted over 60,000 businesses since 1991
• In addition we have also supported 127 Not for Profit organisations in the last two years.
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8. Today
• All new mentors attend one day induction and
professional development seminars
• Website based proprietary operating platform
• Mentor resource/toolbox/library
• Mentor discussion forums
• On line client satisfaction survey @ 90 days
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9. Best Practice Service Delivery
• 17 licensed regional agencies
– Economic development agencies, chambers of commerce,
Employers & Manufacturers’ Association
• Service delivery measured against client satisfaction
survey results @ 90 days against 4 KPIs
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10. Today
• Mentoring focus on growth & export
• Support for business & community in crisis
– Pike River
– Canterbury Recovery
– Rena
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11. Funding
• Client registrations
• 80 private sector Patron Sponsors
• NZTE annual support grant
• MED crisis support funding
• Pro bono support
– Radio, TV, marketing communications
• Potential international licensing revenue
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12. Today – the Mentors
• 70% not available through commercial services
• 50% retired/semi retired
• 30% in commercial services
• 30% women
• 20% patron senior employees
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13. Today The Challenges
• Maintaining Private Sector Patron Sponsorship
• Retaining Donee Status
• The Charities Commission has deregistered BMNZ on the
basis
– that the key benefactor of the business mentoring service is the
individual business owner and that the community gets no
measureable benefit.
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15. International Interest
We have received interest in accessing our proprietary website
operating platform from
• Queensland
• Sydney
• Capetown
• Wales
• Chile
• British Columbia
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16. Pacific Business Mentoring Programme
• MFAT/NZAID funded business mentoring programme to 10 Pacific
Island countries
• Objective is economic development and job creation
• Utilising NZ mentors
• Supplementary targeted one on one training support
• Success to date, on average, 1.5 jobs across 128 clients surveyed
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17. Pacific Business Mentoring Programme
• CEO/SOE pilot in Cook Islands and Samoa
• Projects as identified and approved
• Pitcairn Island/British Consulate video mentoring
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Hinweis der Redaktion
Board of DirectorsRick Bettle, Chairman of the BoardRick Bettle is a Professional Director. He previously chaired the New Zealand Civil Aviation Authority, The New Zealand TAB, The New Zealand Lamb Co., Capital Coast Health and Wrightson Finance and was a Director of Natural Gas Corporation Ltd. Rick was the Managing Director of Wrightson 1987-1991, CEO of Alliance Group 1991-1995, and from 1995-1998 headed the Law firm of Kensington Swann.He is past President of the New Zealand Institute of Directors and was made a Fellow in 2000. He is a Graduate Fellow of the Australian Institute of Company Directors.Rick’s current directorships of public listed, government and private entities include Chairman of Powerco, Ovita (JV between NZB&L and AgResearch) and ATTTO (Industry Training Organisation). He is a Director of Diligent Board Member Services Ltd, Revera (Data storage Company) and SWI (Solid Wood Research Company).Richard AustinRichard Austin is a Director of Strategic Wealth Management Group, a boutique wealth management and advisory business based in Christchurch. He is involved in developing and implementing investment strategies for high net worth individuals, complex family groups and trusts. He is currently Vice President of the New Zealand Institute of Chartered Accountants and is a past Chairman of the Canterbury Westland branch of the Institute. He was made a Fellow of the Institute in 2010. Richard is the independent Chairman of Mortgage Link NZ Limited and a Director on several companies and a trustee of a large charitable organisation. John GilksJohn Gilks is a Professional Director whose earlier life was spent as a public Chartered Accountant in Dunedin. He founded Motor Trade Finance Ltd. and was its Managing Director for 22 years. He was also President of the Otago Chamber of Commerce and the Dunedin Rhododendron Trust. He has been a Director of Fisher & Paykel Industries Ltd, The Electricity Corporation of N.Z. Ltd and The National Bank of N.Z. Ltd among others.He is currently Chairman of Fisher & Paykel Finance Ltd and Queenstown Airport Corporation and a Director and shareholder of several private companies. In 2009 John was appointed as a Member of The New Zealand Order of Merit (MNZM) in recognition of his services to business and the community, and in 2010 received the City of Dunedin Mayor’s award for business personality of the year.
The Business Mentors New Zealand (BMNZ) service is owned and operated by the Business In The Community Charitable Trust and was established in 1991 to provide a voluntary mentoring service to New Zealand SME businesses.The business mentoring service was introduced into New Zealand by Dr Grahame Craig, BMNZ’s current Chairman of Trustees, and was based on the concept of Business In The Community English and European models established in 1979.From the start, Business In The Community set out to fulfil a major need in New Zealand to assist the owners of SME businesses to survive and grow, and accordingly, to create employment opportunities in urban and rural communities.The service is aimed at small and medium enterprises (SME) with fewer than 25 full time employees, trading for at least six months and has a turnover of $500,000 or less.
Small businesses are key contributors to New Zealand economic success. Private Enterprise and New Zealand Trade and Enterprise provide financial support to Business Mentors New Zealand (BMNZ) to deliver business mentoring services and experienced guidance to help small businesses develop and grow. BMNZ has over 1,800 independent volunteers mentors, who operate throughout New Zealand to provide mentoring to any New Zealand business that meets its eligibility criteria. The service is aimed at small and medium enterprises (SME) with fewer than 25 full time employees, trading for at least six months and has a turnover of $500,000 or less.Business Mentors New Zealand helps on average 4,300 business clients a year and has assisted over 60,000 businesses since its inception in 1991. In addition we have also supported 127 Not for Profit organisations in the last two years.
Small businesses are key contributors to New Zealand economic success. Private Enterprise and New Zealand Trade and Enterprise provide financial support to Business Mentors New Zealand (BMNZ) to deliver business mentoring services and experienced guidance to help small businesses develop and grow. BMNZ has over 1,800 independent volunteers mentors, who operate throughout New Zealand to provide mentoring to any New Zealand business that meets its eligibility criteria. The service is aimed at small and medium enterprises (SME) with fewer than 25 full time employees, trading for at least six months and has a turnover of $500,000 or less.Business Mentors New Zealand helps on average 4,300 business clients a year and has assisted over 60,000 businesses since its inception in 1991. In addition we have also supported 127 Not for Profit organisations in the last two years.