Changing the operating model. The influence of cloud technologies in the insurance market.

1. Insurance Breakfast Briefing
Changing the Operating Model
Matt Eustace - 11th June 2014

2. Agenda
Introductions
Microstrategy – Myths & Misinterpretations of Cloud Delivery
360 Globalnet – Digital Strategy and Innovation with cloud technologies
Contact Details
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3. Theme of the day
People
Processes
Technology
Information

4. Introductions
Matt Eustace – Principal Consultant Guy Stubbing – Head of Change &
Technology
Gareth Lane – Partner Manager Paul Stanley – Manading Director

5. Established in 2002 and has since grown organically to become a leading
recruitment business in the Insurance sector. HFG are passionate about the
Insurance industry and the role they play, recognising and embracing the
unique aspects of each segment; Life Insurance, General Insurance, Re-
Insurance, Broking and the Lloyd’s market. Working within the UK, Bermuda
and Asia Pacific their client relationships and interaction are driven by their
industry expertise and knowledge.
Partnering with Aiimi, HFG’s aim is to highlight the latest technology and
solutions to our clients in the insurance industry. HFG have the capability and
specialist resource to support Aiimi from niche projects to Global
implementations.
ACTUARIAL, AUDIT & COMPLIANCE, CATASTROPHE RISK & EXPOSURE MANAGEMENT, CHANGE & TECHNOLOGY,
CLAIMS, FINANCE, INVESTMENT, LEGAL, RISK MANAGEMENT, UNDERWRITING & BROKING
HFG
Guy Stubbing
Head of Change & Technology

6. Aiimi
PARTNERSHIPS
Aiimi is an Enterprise Information Management Services Company
ECMBI
Enterprise Information
Management
Strategic Consulting
Change Management
Technology Services
Project Implementations
Technical Consulting
Solutions
Software As A Service
Shared & Private Cloud
Enterprise Support
CUSTOMERS

7. Aiimi

8. Objectives
→ Provide some insight into the market for public and
private cloud solutions
→ Discuss some of the common concerns and
considerations
→ See how a cloud strategy can evolve to deliver real
change in the operating model
→ Trigger some conversations

9. Trends – Now and Then

10. Trends – Drivers and Responses
Increasing Cost Strains – Predictable Operational
Expenditure
Need for Better Business Agility –
Innovative business solutions; fast
Access new markets – national or global presence
without the headaches
Demands from the modern workforce –
Web 2.0 experience within and without

11. Trends - Adoption

12. Trends – New Operating Model
IT’s new focus:
Enterprise Standards
Evaluation
Integration
Change Management
Workforce flexibility:
Mobile enabled
Shift hiring to specialist business areas for competitive
advantage
Quickly ramp up and down

13. Gareth Lane
UK Partner Manager - MicroStrategy
Myths & Misunderstandings
A 20+ year career that includes working for Silicon Graphics, Cray SuperComputer
and more recently Enterprise Analytics company MicroStrategy; working with Clients
such as Ford Motor Company, BP, Procter & Gamble, Chevron, British Telecom;
based in, Europe, India, Japan, and North America. Gareth has always been
connected with Big Data & Analytics & Data Visualization, all topics that increasingly
go hand in hand. Helping customers and companies innovate and grow their
businesses through alliances and partnerships, adoption of new technologies and
processes, and best practice. Gareth is now helping organisations understand how to
embrace and take advantage of explosion in Mobile devices and adopting Cloud
based services.

14. A little about us.
A global footprint. A proven innovator. A leader in enterprise analytics for 25 years.
• A top analytics software vendor by revenue.
• Operates in 44 cities in 26 countries worldwide.
• Over 4,000 customers across 20 industries.
• $550M in revenue in 2013.
• $100M+ dedicated annually to R&D.
• Innovator in web, mobile, and cloud-based analytics.
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A little bit about MicroStrategy

15. Four robust software platforms. It’s in our DNA.
Mobile Platform allows organizations to assemble a wide
variety of essential mobile apps code-free that deliver
analytics, transactions, and multimedia content.
Analytics Platform enables organizations to analyze
vast amounts of data and distribute actionable business
insight throughout the enterprise.
Loyalty Platform enables organizations to compete
effectively in the new mobile world by providing a
powerful channel for targeted marketing, commerce,
and consumer engagement.
Identity Platform allows organizations to replace
physical forms of identification with one biometrically –
secured identity on a smartphone, helping them reduce
fraud and improve cyber security.
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16. Hear what our customers have to say.
“We've already seen faster development time on our
dashboards; they're much more flexible from an end
user standpoint as well as more compelling.”
“We chose MicroStrategy above all other suppliers
because of the solution’s visualization and interactive
possibilities, and the powerful, secure and reliable
platform.”
- Francis Martin, Head of BI Solutions
- Brian Sullivan, Director, Data Science & Engineering
Guy Bayes
Head of Enterprise BI, Facebook
“It’s one of the most amazing things I’ve seen. It’s
running against the entire Facebook user base, 1.1
billion users.”
- Guy Bayes, Head of Enterprise BI
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17. An award-winning leader in mobile enterprise software.
We’re training companies around the world to ride the mobile wave.
Mobile
Computing
Market Study
2011 - 13
Dresner Advisory Services
MicroStrategy Mobile #1
OVUM
2012
OVUM
MicroStrategy Mobile #1
BI Scorecard
2011-13
BI Scorecard
MicroStrategy Mobile #1
BI Survey
2012 - 13
BARC
MicroStrategy Mobile #1
IiTunes
Rewind
2011
iTunes
Best Business App
Tech
Access
2012
Tech Access
10 of the Best Mobile Enterprise Apps
Network
World
2012
Network World
20 iPad Apps Every CIO Should
Want
Tabby
Awards
2013
TabTimes and the Application Developers
Alliance
Intelligence, Information and Reference
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18. Accelerate in our cloud. Faster, more cost-effective, and secure.
Security baked in, not bolted on.
• Cloud hosted in physically secure facility with a
SOC 2 report.
• Secure, virtualized environments.
• Hardened network infrastructure including
secure customer VLANs.
1/10 the cost.
• Save millions up-front.
• Reduce ongoing operational expenses.
• Lower overall total cost of ownership.
10x faster.
• 48-hour deployment.
• Average of 3.2 weeks to solution.
• Pre-integrated, pre-optimized environment.
Turnkey integrated services.
World-class enterprise BI, analytical databases, and data integration.
On-demand and optimized analytics for the most demanding
enterprise applications.
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19. Our Cloud. Choose where your data lives.
• Direct Connect technology for high performance access to
on-premises or cloud-based data source.
• Take advantage of Cloud analytics without rendering your
existing database and warehouse investments obsolete.
• High-performance, cost-effective analytical
databases, pre-integrated and optimized.
• Data integration services across a range of
price and performance requirements.
No need to move the data.
Direct Connect
Let us do the heavy lifting.
Cloud Data Services
Secure VPN
On premise data
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20. Mobilise your enterprise.
A true platform approach to mobile apps.
The MicroStrategy Mobile App Platform enables organizations to build a wide variety of
essential mobile apps that deliver workflows, transactions, multimedia, and business
intelligence in compelling custom native apps.
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21. Hundreds of pre-built mobile apps for all industries and roles.
Energy
Utilities
Retail FSI Healthcare
Life Sciences
Public
Sector
Media
Communications
Gaming
Hospitality
Travel
Transportation
Executives Operations Sales Finance HR Field Service
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MicroStrategy Cloud - Myths, Misconceptions & Misunderstandings
• Security is always the number 1 question...
– Cloud operations are typically more secure than enterprise data centres.
– Public clouds like AWS, Rackspace signed up to best practice / standards.
– Cloud 24/7 availability – inherently leads to a more consistent approach to
security than might apply in a enterprise data centre
– ‘Obvious’ targets demand the best and highest standards.
• Resilience (Performance, Failover) may be intermittent.
– For all the same reasons as above, Cloud providers very existence as a
business commands the best of everything in this regard.
– Don’t blame your comms (e.g. public internet) for poor cloud performance.
• A Cloud is a Cloud so I can buy the cheapest...
– No! Each provider will be optimised for a particular offering
• Compute and storage (IaaS)
• Basic business apps (Office 365)
• Premier Business Applications (MSTR Cloud platform)
• The ability to architect your cloud for your requirement is very powerful thing.

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MicroStrategy Cloud - Myths, Misconceptions & Misunderstandings
• Everything in the cloud will run 100x faster and better!
– No, particularly legacy custom applications.
– Most new business requirements will perform equally as well or better in the
cloud, as in a enterprise data centre if architected correctly.
• Everyone else can see my data in the Cloud!
– Firstly, MSTR Cloud is not multi-tenanted so no issue there, but...
– There is not one documented public breach within a VM multi-tenanted
environment of this actually happening!
• Cloud is actually more expensive by my calculations?
– Eg for £150 per user per month I can buy the software and support it for less?
• Missing the point, A cloud subscription covers TOTAL system costs.

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MicroStrategy Cloud - Myths, Misconceptions & Misunderstandings
• Cloud costs jobs and that’s a tough sell...
– There could be a loss of traditional IT system level jobs.
– IT is constantly evolving, in the example presented many more new skills will be
required to support the business and app users.
• Cloud is new, in it’s infancy.
– AWS was launched in 2006
– MSTR Cloud launched over 2 years ago, took almost 2 years to plan and build.
– Area od constant innovation and improvement as a core technology.
– Users adopting Cloud offerings now will reap longer term benefits.
• The huge cloud datacentres being built are not very ‘green’
– Some corporates are working hard to meet green targets and have actually
raised this with us.
– As computing power increases cpu and infrastructure does tend to become
more power efficient, it’s just that we do more with it, leading to growth in
requirements.
– Mobility / apps is a case in point. This growth (and others) will not stop.

25. Paul Stanley
Managing Director - 360Globalnet
Cloud Innovation
Paul is a Fellow of Chartered Insurance Institute. He learnt his trade working for Royal
Insurance and Direct Line and was Post Magazine Claims Manager of the Year in
1993. Paul has a proven track record as an industry innovator driving and delivering
business transformation; He has founded several innovative businesses including
InFront Solutions which is now the market leader in Subsidence Claims Management
providing fixed claims cost with risk laid off into the Reinsurance Market”. He was the
first person to commission LiDAR (Laser Scanning) for address-level risk modelling in
Flood and Subsidence.

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37. Internal
Data
(3) Data Pool Includes
Internal
External
Structured
Semi-Structured
Unstructured (TEXT)

38. Results
Task

39. Contact Us
For more information:
+44 (0)207 397 5355
enquiries@aiimi.com
Aiimi Limited
31 – 35 Kirby Street
London
EC1N 8TE
www.aiimi.com