This document discusses various coaching concepts and techniques including:
- The coaching canvas which provides a framework for coaching sessions.
- Powerful questions that can be asked of coachees to gather insights and solutions.
- The responsibility process which helps coachees take responsibility for problems.
It then describes an exercise where participants take turns coaching each other, with observers providing feedback. Retrospectives are also conducted. Various coaching tools and models are listed that could be useful in the coaching toolkit.
4. 3@AgileRenee
Modes
Class room or one
on one
introduction of
concepts,
practices or
techniques through
either theory or
practical activity
Providing advice
and direction to
one or more
people based on
related field of
expertise
Aiding a group of
people to
inclusively and
respectfully work
together to reach
a common purpose
Asking questions to
the coachee, often
one on one, to
gather insight and
solutions from the
coachee
themselves
Teaching Mentoring Facilitating Coaching
6. 6@AgileRenee
Social agreement
I do solemnly swear
• To keep information I hear today to myself (not share it outside of this
session)
• I will give my coach permission to be bold and direct with me
• I acknowledge my coach is learning and may not give the best advice
9. 9@AgileRenee
In action
Groups of three/four
• 1 person coach
• 1 person coachee (willing to be
coached on a 6/10 problem)
• 1 coaching observer
• 1 responsibility observer
16. 19@AgileRenee
“As long as you think that the cause of your
problem is “out there”,
as long as you think that anyone or anything
is responsible for your suffering—
the situation is hopeless.
It means that you are forever in the role of
victim, that you’re suffering in paradise.”
18. 21@AgileRenee
• The Coaching Canvas – Lyssa Adkins
• Powerful questions –
• The Responsibility Process – Christopher Avery
• Braving – Brene Brown
• The Work, "Loving what is" – Byron Katie
• ADKAR – John Hiatt
• John Kotter's 8 Steps to Change
• Non Violent Communication – Marshall Rosenberg
• Immunity to change – Robert Kegan & Lisa Lahey
• Cognitive Bias - http://mentalfloss.com/article/68705/20-
cognitive-biases-affect-your-decisions
Coaching toolkit
20. 23
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I am a coach, and everyday I struggle
Am I giving the right information? Am I using the right approach?
Tell a story
Tell a story
X 2 for each group
X 1 for each group
Tell a story. Be clear on looping nature.
X2 for each group
Tell a story
Boundaries are crucial. Lack of proper boundaries can ruin trust and relationships. In a nutshell, boundaries “help us let the good stuff in and keep the bad stuff out—’stuff’ being people, experiences, information, emotional states, and more.” A book titled Boundaries: When to Say Yes, How to Say No To Take Control of Your Life, by Henry Cloud and John Townsend is the best resource I’ve seen on the topic of Boundaries. This book came was very helpful to my wife and me early on in our marriage.
Reliability means doing what we say we’re going to do, when we say we’re going to do it. To be reliable involves being aware of our strengths and limitations and acting accordingly.
Accountability means you take ownership of your mistakes, apologize for them and make amends or restitution.
Vault represents secrecy. A vault is a room or compartment, often built of steel, for the safekeeping of valuables. For example, you would find a vault in a bank vault. Being a vault means people can keep their valuables with you and you will keep them safe. Being a vault involves not sharing experiences that aren’t ours to share. You keep my secrets and the secrets of others. A very key point about building trust is not telling me the secrets of others. When you tell me another person’s secrets, you are essentially showing me how you will tell my secrets if I ever fell out of favor with you or you needed to for any reason. You don’t gossip and you show empathy for other people.
Integrity means our actions match our words. According to Dr. Brown, you choose courage over comfort, you choose is right over what is expedient, and you choose to practice your values and believes rather than simply professing them.
Nonjudgment means refraining from judging self or others. “I can ask for what I need, and you can ask for what you need. We can talk about how we feel without judgment.”
Generosity means you extend “the most generous interpretation possible to the intentions, words, and actions of others”. This is assuming the best of others.