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Date 201X
The Future of Environment,
Health & Safety functions in
global organizations:
key factors to enhance performance
and create value for businesses
BUSINESS TRENDS ARE RESHAPING COMPANIES’ENVIRONMENTAL FUNCTIONS
Shifts in global economic power, demographic changes, climate change, increasing scarcity of natural
resources and the rapid pace of technological breakthroughs are transforming the world as we know it.
Business leaders must respond quickly to these changes and their organizations need flexibility to be able
to accelerate change.
INTRODUCTION
The management of EHS has
changed extensively over recent
decades. Initially strongly driven
by the complex topic of compliance
and followed at local levels,
EHS management has evolved
towards more centralized models
with clear objectives. Today’s
EHS management focuses
on satisfying stakeholder
expectations, preserving brand
value as well as tracking and
improving performance.
EHS is becoming a fundamental
element of today’s business
and this has changed the way
companies approach this area.
EHS and sustainability leaders
are setting ambitious targets and
making commitments to top level
management. The number of staff
dedicated to EHS functions has
increased, policies and processes
have been strengthened and
reporting systems have been
put in place to track and improve
performance.
From decentralized models aimed
at addressing the risks and costs
associated with direct operations,
to very centralized models for
reporting purposes, different
trends are emerging.
THE EHS FUNCTION’S JOURNEY TOWARDS MORE VALUE
CREATION
CONGLOMERATES OIL AND GAS
CHEMICALS AND
PHARMACEUTICALS AUTOMOTIVE
One ever-growing area
of stakeholder interest is
sustainability and the vulnerability
to the bottom line from bad
press and public opinion. As a
consequence the Environment,
Health and Safety (EHS) function
needs to be reshaped to protect
brand value, continually increase
performance and generate higher
return.
However, increasingly EHS is used
to manage spend rather than as an
opportunity to create value.
Moreover, what is the best way to
link between EHS, operations, risk
management and sustainability
functions?
Arcadis analyzed the EHS functions
of 40 multinational companies in
various sectors (Conglomerates,
Oil and Gas, Chemicals,
Pharmaceuticals and Automotive).
We asked three main questions:
•	 Where stands the EHS function
in its transformation journey
towards more value creation for
your organization?
•	 How has your organization
changed to follow the EHS
mission’s evolution?
•	 What does a best in class EHS
function look like?
“¾ of
companies
still haven’t
completed
their transition
towards
advanced value
creation from
EHS”
Risk Management Managing for value Strategic advantage
Increasing maturity of
sustainability approach
Compliance:
• License to operate
• Operational risk
• Regulatory compliance
• Reputational risk
ValueerosionValuecreation
Cost reduction &
Operational effectiveness
• Reduce direct impact
• Organizational savings
• Streamlining supply chains
Revenues growth
• Creating new business models
• Collaborating to develop
new markets
• Innovating to develop new
products & services
24%
of companies analyzed
see risk management
as the first driver to
manage EHS
47%
of companies analyzed
manage EHS for the
value it brings
29%
of companies analyzed
are defending a leadership
position and make strategic
advantage from EHS
There are three main reasons
to address EHS issues, which
are usually combined within
companies, but not always
seen under the EHS function:
1. Risk management: avoidance
of value erosion in an increasingly
regulated environment and
protection of brand value;
2. Managing for value: cost
savings directly coming from the
increase of EHS performance and
operational effectiveness;
3. Strategic advantage:
generating new revenues through
the integration of EHS and
sustainability into the
development of new markets,
products and services.
We analyzed the first driver for
companies to manage EHS in
order to classify them according
to the level of ambition of their
EHS strategy.
It appears that almost half (47%)
of companies on our panel are
managing EHS for the value it
brings and even 29% are doing it to
take a strategic advantage.
However, one multinational
corporation in four still manages
EHS in a reactive manner.
We analyzed the correlation
between the level of organisation
and the EHS mission, and level
of ambition for EHS strategies.
It appears that companies led
by a risk management approach
are mostly using decentralized
organisation models to directly and
effectively fit with local regulations.
For others who are focused on the
value EHS brings to the business,
more centralized and intermediate
models are used, with policies
set-up at corporate level and
implementation embedded into
business operations.
EHS
organizations
are correlated
with the EHS
mission: leaders
are using
centralized
models, relayed
by intermediate
levels for
implementation
Decentralized Intermediate Centralized
Strategic
Advantage
Managing
for value
Risk
Management
Level of centralization of the EHS function
Level of ambition
of EHS strategy In the graph below, each point represents one company from the panel analyzed.
WHAT IS BEST IN CLASS?
Best in class EHS functions are
integrated models, embedded into
each level and operation in the
business. An organisation includes
the formal structure, coordination
and control systems aimed at
implementing a strategy.
With insight gained from working
at both senior executive and
operational levels with large
multinational corporations,
we have determined there are
generally five key characteristics of
high performing EHS functions.
Risk Management
and Performance
Improvement
1. Vision and commitment
2. Processes and
standardization
3. Resources allocation
and competences
4. Results: KPIs, data
and analytics
5. Stakeholder dialogue
1. Have a global and consistent
approach, with a clear strategy
and commitment from senior
management
2. Standardize core EHS processes
and embed EHS aspects into
business operations and other
departments
	 The environmental compliance
and performance management
is deeply interconnected to every
other part of businesses.
3. Allocate resources and develop
competences
	 All companies analyzed have
corporate or centralized
staff dedicated to tracking,
supporting or maintaining
the environmental regulatory
compliance.
1.41%ofEHSheadreportsdirectlyto
theCEOorboardlevel.
3.53%ofcompaniesanalyzeduse
mostlyinternalresourcesforEHS
management,whereas47%useamix
ofinternalandoutsourcedresources.
4. Focus on results: 	
	 Data, analytics, KPIs setting
and reporting should serve the
unique purpose of performance
improvement. In addition
to quantitative information
reporting, it is key to promote
a culture of excellence by
tracking initiatives, identifying
best practices and rolling
out those best practices to
improve business and financial
confidence.
5. Engage dialogue and
communication for both
internal and external
stakeholders
	 Having a direct dialogue with
stakeholders ensures a level
of understanding of their
expectations, and provides clear
communication and assurance of
EHS policies and results. Getting
the buy-in of all employees on
EHS aspects can also improve
the entire company culture.
4.100%ofcompaniestrack
environmentalcomplianceand
performance.However,only62%
haveestablishedagoalandmetric
tomonitorcontinuousimprovement
(source:panelofNorthAmerican
companies).
5.Stakeholderidentificationand
engagementarenowcentraltoall
mainglobalsustainabilityinitiatives
andratingagencies(ISO26000,Global
ReportingInitiative,Accountability
1000,CarbonDisclosureProject,
RobeccoSamDJSIindex,etc.).
2.Coreprocesses
suchasenvironmentalcompliance,
healthandsafety,liabilities
management,reporting,carbon
andenergyefficiencyareintegrated
bymorethan50%ofcompanies
analyzed.EHSisalsoembeddedinto
otherprocessessuchastransaction,
productstewardship,product
assessmentanddevelopment,
procurementandsupplychainrisks
managementformorethanonethird
ofcompanies.
CASE STUDY: CONGLOMERATES SECTOR
CASE STUDY: OILAND GAS SECTOR
This global corporation in the
appliance sector has been
undergoing a rapid transformation
over the past decade, including
major acquisitions in emerging
countries. An increase of serious
incidents as well as overruns of
environmental costs demand to
take a fresh look at EHS.
Arcadis supported it to implement
an integrated environmental,
health and safety risk diagnosis.
The preparation included
stakeholders’ alignment and
vision definition, the design and
planning of an integrated program,
and implementation including
an environmental management
information system. This integrated
program meets business
requirements as well as functional
and technical to best fit with the
existing organisation.
Operating a global portfolio means
managing a wide range of regional
risks related to EHS and security.
Some jurisdictions have clear,
well-understood, established,
efficient, and fair regulatory
frameworks, while others
present a wide variety of risks.
Arcadis completed a successful
project to identify overarching
EHS challenges faced by a global
operating company, with diverse
portfolios of facilities and develop
operating guidelines.
Effective EHS operating guidelines
provide the organization with a
framework that clearly defines
consistent expectations for all
facilities. Based on the guidelines,
facility personnel can identify
and manage EHS risks unique to
their facility and region, enabling
them to develop local policies
and procedures that address and
mitigate the risks while remaining
consistent with the organization’s
overarching EHS and compliance
strategy.
CONTACT US
Julien Cayet
Global Leader of Business Advisory, Business Advisory Leader
Continental Europe
T +31 6 2044 7416
E julien.cayet@arcadis.com
Isabelle Spiegel
European Environment Business Advisory Director
T +33 1 4074 3621
E isabelle.spiegel@arcadis.com
Jim Hill
Global Leader Strategic Environment Consulting
T +1 312 371 5265
E jim.hill@arcadis.com
Tom Morgan
Business Advisory Leader - North America
T +1 718 397 3131
E tom.morgan@arcadis-us.com
Alan Richell
Business Advisory Leader - Middle East
T +974 4012 0192
E alan.richell@arcadis.com
Greg Bradley
Business Advisory Leader - UK
T +44 7833 352 394
E greg.bradley@arcadis.com
Adam Sutton
Business Advisory Leader Asia
T +852 2263 7300
E adam.sutton@arcadis.com
Gareth Robbins
Business Advisory Leader Australia Pacific
T +61 407 753 780
E gareth.robbins@arcadis.com
Esteban Azagra
Water Business Advisory Leader
T +1 602 797 4678
E esteban.azagra@arcadis-us.com
Don Hardy
Infrastructure Business Advisory Leader
T +31 8 8426 1169
E don.hardy@arcadis.com
ABOUT ARCADIS
Arcadis is the leading global Design
& Consultancy firm for natural
and built assets. Applying our
deep market sector insights and
collective design, consultancy,
engineering, project and
management services we work
in partnership with our clients to
deliver exceptional and sustainable
outcomes throughout the lifecycle
of their natural and built assets.
We understand your business
challenges and have first-hand
experience of each EHS discipline.
Partnering with you, we bring
unique insights to support you in
getting better results, with more
certainty. We support UN-Habitat
with knowledge and expertise to
improve the quality of life in rapidly
growing cities around the world.
www.arcadis.com.
Arcadis. Improving quality of life.
•	 28,000 employees
•	 350 offices
•	 €3 billion revenues
www.arcadis.com
@ArcadisGlobal
Arcadis

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The Future of Environment Health and Safety functions in global organisations

  • 1. PROJECT NAME LINE 1 PROJECT NAME LINE 2 Support line 1 Date 201X The Future of Environment, Health & Safety functions in global organizations: key factors to enhance performance and create value for businesses
  • 2. BUSINESS TRENDS ARE RESHAPING COMPANIES’ENVIRONMENTAL FUNCTIONS Shifts in global economic power, demographic changes, climate change, increasing scarcity of natural resources and the rapid pace of technological breakthroughs are transforming the world as we know it. Business leaders must respond quickly to these changes and their organizations need flexibility to be able to accelerate change. INTRODUCTION The management of EHS has changed extensively over recent decades. Initially strongly driven by the complex topic of compliance and followed at local levels, EHS management has evolved towards more centralized models with clear objectives. Today’s EHS management focuses on satisfying stakeholder expectations, preserving brand value as well as tracking and improving performance. EHS is becoming a fundamental element of today’s business and this has changed the way companies approach this area. EHS and sustainability leaders are setting ambitious targets and making commitments to top level management. The number of staff dedicated to EHS functions has increased, policies and processes have been strengthened and reporting systems have been put in place to track and improve performance. From decentralized models aimed at addressing the risks and costs associated with direct operations, to very centralized models for reporting purposes, different trends are emerging. THE EHS FUNCTION’S JOURNEY TOWARDS MORE VALUE CREATION CONGLOMERATES OIL AND GAS CHEMICALS AND PHARMACEUTICALS AUTOMOTIVE One ever-growing area of stakeholder interest is sustainability and the vulnerability to the bottom line from bad press and public opinion. As a consequence the Environment, Health and Safety (EHS) function needs to be reshaped to protect brand value, continually increase performance and generate higher return. However, increasingly EHS is used to manage spend rather than as an opportunity to create value. Moreover, what is the best way to link between EHS, operations, risk management and sustainability functions? Arcadis analyzed the EHS functions of 40 multinational companies in various sectors (Conglomerates, Oil and Gas, Chemicals, Pharmaceuticals and Automotive). We asked three main questions: • Where stands the EHS function in its transformation journey towards more value creation for your organization? • How has your organization changed to follow the EHS mission’s evolution? • What does a best in class EHS function look like?
  • 3. “¾ of companies still haven’t completed their transition towards advanced value creation from EHS” Risk Management Managing for value Strategic advantage Increasing maturity of sustainability approach Compliance: • License to operate • Operational risk • Regulatory compliance • Reputational risk ValueerosionValuecreation Cost reduction & Operational effectiveness • Reduce direct impact • Organizational savings • Streamlining supply chains Revenues growth • Creating new business models • Collaborating to develop new markets • Innovating to develop new products & services 24% of companies analyzed see risk management as the first driver to manage EHS 47% of companies analyzed manage EHS for the value it brings 29% of companies analyzed are defending a leadership position and make strategic advantage from EHS There are three main reasons to address EHS issues, which are usually combined within companies, but not always seen under the EHS function: 1. Risk management: avoidance of value erosion in an increasingly regulated environment and protection of brand value; 2. Managing for value: cost savings directly coming from the increase of EHS performance and operational effectiveness; 3. Strategic advantage: generating new revenues through the integration of EHS and sustainability into the development of new markets, products and services. We analyzed the first driver for companies to manage EHS in order to classify them according to the level of ambition of their EHS strategy. It appears that almost half (47%) of companies on our panel are managing EHS for the value it brings and even 29% are doing it to take a strategic advantage. However, one multinational corporation in four still manages EHS in a reactive manner.
  • 4. We analyzed the correlation between the level of organisation and the EHS mission, and level of ambition for EHS strategies. It appears that companies led by a risk management approach are mostly using decentralized organisation models to directly and effectively fit with local regulations. For others who are focused on the value EHS brings to the business, more centralized and intermediate models are used, with policies set-up at corporate level and implementation embedded into business operations. EHS organizations are correlated with the EHS mission: leaders are using centralized models, relayed by intermediate levels for implementation Decentralized Intermediate Centralized Strategic Advantage Managing for value Risk Management Level of centralization of the EHS function Level of ambition of EHS strategy In the graph below, each point represents one company from the panel analyzed. WHAT IS BEST IN CLASS? Best in class EHS functions are integrated models, embedded into each level and operation in the business. An organisation includes the formal structure, coordination and control systems aimed at implementing a strategy. With insight gained from working at both senior executive and operational levels with large multinational corporations, we have determined there are generally five key characteristics of high performing EHS functions.
  • 5. Risk Management and Performance Improvement 1. Vision and commitment 2. Processes and standardization 3. Resources allocation and competences 4. Results: KPIs, data and analytics 5. Stakeholder dialogue 1. Have a global and consistent approach, with a clear strategy and commitment from senior management 2. Standardize core EHS processes and embed EHS aspects into business operations and other departments The environmental compliance and performance management is deeply interconnected to every other part of businesses. 3. Allocate resources and develop competences All companies analyzed have corporate or centralized staff dedicated to tracking, supporting or maintaining the environmental regulatory compliance. 1.41%ofEHSheadreportsdirectlyto theCEOorboardlevel. 3.53%ofcompaniesanalyzeduse mostlyinternalresourcesforEHS management,whereas47%useamix ofinternalandoutsourcedresources. 4. Focus on results: Data, analytics, KPIs setting and reporting should serve the unique purpose of performance improvement. In addition to quantitative information reporting, it is key to promote a culture of excellence by tracking initiatives, identifying best practices and rolling out those best practices to improve business and financial confidence. 5. Engage dialogue and communication for both internal and external stakeholders Having a direct dialogue with stakeholders ensures a level of understanding of their expectations, and provides clear communication and assurance of EHS policies and results. Getting the buy-in of all employees on EHS aspects can also improve the entire company culture. 4.100%ofcompaniestrack environmentalcomplianceand performance.However,only62% haveestablishedagoalandmetric tomonitorcontinuousimprovement (source:panelofNorthAmerican companies). 5.Stakeholderidentificationand engagementarenowcentraltoall mainglobalsustainabilityinitiatives andratingagencies(ISO26000,Global ReportingInitiative,Accountability 1000,CarbonDisclosureProject, RobeccoSamDJSIindex,etc.). 2.Coreprocesses suchasenvironmentalcompliance, healthandsafety,liabilities management,reporting,carbon andenergyefficiencyareintegrated bymorethan50%ofcompanies analyzed.EHSisalsoembeddedinto otherprocessessuchastransaction, productstewardship,product assessmentanddevelopment, procurementandsupplychainrisks managementformorethanonethird ofcompanies.
  • 6. CASE STUDY: CONGLOMERATES SECTOR CASE STUDY: OILAND GAS SECTOR This global corporation in the appliance sector has been undergoing a rapid transformation over the past decade, including major acquisitions in emerging countries. An increase of serious incidents as well as overruns of environmental costs demand to take a fresh look at EHS. Arcadis supported it to implement an integrated environmental, health and safety risk diagnosis. The preparation included stakeholders’ alignment and vision definition, the design and planning of an integrated program, and implementation including an environmental management information system. This integrated program meets business requirements as well as functional and technical to best fit with the existing organisation. Operating a global portfolio means managing a wide range of regional risks related to EHS and security. Some jurisdictions have clear, well-understood, established, efficient, and fair regulatory frameworks, while others present a wide variety of risks. Arcadis completed a successful project to identify overarching EHS challenges faced by a global operating company, with diverse portfolios of facilities and develop operating guidelines. Effective EHS operating guidelines provide the organization with a framework that clearly defines consistent expectations for all facilities. Based on the guidelines, facility personnel can identify and manage EHS risks unique to their facility and region, enabling them to develop local policies and procedures that address and mitigate the risks while remaining consistent with the organization’s overarching EHS and compliance strategy.
  • 7. CONTACT US Julien Cayet Global Leader of Business Advisory, Business Advisory Leader Continental Europe T +31 6 2044 7416 E julien.cayet@arcadis.com Isabelle Spiegel European Environment Business Advisory Director T +33 1 4074 3621 E isabelle.spiegel@arcadis.com Jim Hill Global Leader Strategic Environment Consulting T +1 312 371 5265 E jim.hill@arcadis.com Tom Morgan Business Advisory Leader - North America T +1 718 397 3131 E tom.morgan@arcadis-us.com Alan Richell Business Advisory Leader - Middle East T +974 4012 0192 E alan.richell@arcadis.com Greg Bradley Business Advisory Leader - UK T +44 7833 352 394 E greg.bradley@arcadis.com Adam Sutton Business Advisory Leader Asia T +852 2263 7300 E adam.sutton@arcadis.com Gareth Robbins Business Advisory Leader Australia Pacific T +61 407 753 780 E gareth.robbins@arcadis.com Esteban Azagra Water Business Advisory Leader T +1 602 797 4678 E esteban.azagra@arcadis-us.com Don Hardy Infrastructure Business Advisory Leader T +31 8 8426 1169 E don.hardy@arcadis.com ABOUT ARCADIS Arcadis is the leading global Design & Consultancy firm for natural and built assets. Applying our deep market sector insights and collective design, consultancy, engineering, project and management services we work in partnership with our clients to deliver exceptional and sustainable outcomes throughout the lifecycle of their natural and built assets. We understand your business challenges and have first-hand experience of each EHS discipline. Partnering with you, we bring unique insights to support you in getting better results, with more certainty. We support UN-Habitat with knowledge and expertise to improve the quality of life in rapidly growing cities around the world. www.arcadis.com. Arcadis. Improving quality of life. • 28,000 employees • 350 offices • €3 billion revenues