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Branding
                    &
                Advertising
Presenter: Abdullah Saeed
Outline for the session
• Product Branding

• Product Identity

• Building a brand
   o 7 factors for making a brand successful (Nayatel)
   o Role of Consumer Behavior


• Advertisement
   o   How to advertise
   o   Media to advertise
   o   Advertise to consumer
   o   Advertise to business
Outline for the session
• Packaging & Design
  o   Protect the product
  o   Promote the product
  o   Preserve the product
  o   Provide additional value
  o   Serves other uses
  o   Offer consumer safety
Branding & Identity
           Evolution of the “business process”

• Brand / identity—interchangeable terms

• Branding
  o The relationship between customer and business(product/service)
  o Evokes an emotion of trust and reliability.
  o Example of levis clothing “1968”
Identity
• Identity
  o The product’s individual quality, its ethics and its focus.
  o All about the look and feel of the business
  o Unique identity, it is recognized as a brand.


 The latter helps a customer to distinguish his favorite
      brand from the crowd of other businesses.


• Identity relates to particular features
  o Example of Nayatel EOC Model.
The role of consumer
             behavior
•   Education level
•   Culture
•   Knowledge
•   Interests
•   Social Status
•   Financial Status
•   Personality
•   Emotions
•   Attitude
•   Demographics
Quality of Service
 Have you ever purchased a lousy product or service
  and gone back for more from the same vendor?

• A vital ingredient of a good brand
• The surest way to build customer loyalty
   o Shift from MBL to NTL




   For the sake of positive brand identity, the core
benefits of your product or service must be articulated
                 easily and consistently.
Market Positioning
• Positioning the product to the right audience in the
  right language. (NTL)
• Consistent brand identity was forged and loyalty
  followed.(MBL)
• Strong brands have a clear, often unique position in
  the target market.

• Requires a combination of:
   o Brand name;
   o Service standards;
   o Product guarantees;
Flexibility in branding
               strategy
• Change to the market dynamics
   o   KFC changing menu
   o   Pizza Hutt
   o   Introduction of HD services
   o   Safe web
   o   Web development


• Preserve their core identity
First Mover Advantage
    Creates a clear positioning in the minds before the
             competition enters the market.

•   The first movers typically define the market that
    others will follow.

• However, without proper brand management, they
  run the risk of diluting their brand.
Internal Marketing
     How many times have you gone to a restaurant
    where your server didn’t know anything about the
                         menu?

•   Internal communication
•   Education of staff on product info
•   Talk the “company line”
•   Staff training is especially important in service
    businesses.
Communications
  Why does McDonald’s do so much advertising?
  We know what they sell and can find one virtually
                   anywhere.

• The right language to the right audience.
   o   D2D activity
   o   Email to customers
   o   SMS to customers
   o   Greeting to customers
   o   Intimations to customers
   o   Newsletters
   o   Special occasions gifts
Long terms perspective
 It’s nearly impossible to become a millionaire by just saving
                            money.
• Re-investment
• No compromise on Quality
• Improving standards
• Introducing new checks and balances
• Continuous resending the company message
• Appropriately “invest” in a brand, perhaps at the
    expense of short-term profitability.
• The cost of bringing a product to market must be
    properly funded and part of any initial budget.
•
Concept of Promotional
         MIX
      MIX



                 Advertising
                 Direct marketing
                 Internet
                 Sales Promotion
                 Public relations
                 Personal selling
Advertisement
• A paid and nonpersonal communication between
  organization and the target audience

• How to advertise ?
  o Intelligent advertisement
  o Data analysis
  o Extensive research on field
Advertisement Media
o   Banner- streamer campaign (selective)
o   Telemarketing
o   Auto dialing plan
o   Newspaper
o   Magazines
o   Stalls at events
o   Sponsoring technical events
o   D2D activity
o   IVR advertisement
o   Branding vehicles
Classification of
        Advertisement
o Advertising to consumer markets
   • National advertising
   • Retail / local advertising
   • Primary or selective advertising


o Advertising to business and professional markets
   • B2B advertising
   • Professional advertising
   • Trade advertising
Packaging & Design

•   Must be appealing
•   Should be handy
•   Choice of colors, fonts and size
•   A powerful selling tool
•   The decision making process
    o RC flying gadgets
    o Nayatel HD Box
Packaging & Design
• Protect the Product
   o Reduce costs due to breakage.
   o Protect the product in transit: for example breakable or
     perishable items such as perfume, light bulbs or food.
   o Protect the product on the shelf: from theft, damage or
     tampering (i.e., pharmaceuticals or CDs).
• Promote the Product
   o Complement other promotional activities.
   o Communicate information: core benefits, “why to buy”
     testimonials, Internet addresses and toll-free telephone
     numbers, for products like tools or software.
   o Display the product: attach to display hardware or stand upright
     as with or cell phones.
Packaging & Design
• Provide Additional Value
  o To provide increased purchase information
• Dispense the product
  o Ease of use or the size of recommended
   portions, as with spray paint, hair care
   products, etc.
• Preserve the product
   o Seals and reseal perishables. Examples
     are food products and cleaning
     supplies.
Packaging & Design
• Offer consumer safety
   o Warns of hazards due to improper use of dangerous
     substances (such as the information on cigarette
     packaging
• Serve other uses
   o Containers that can be used for other after-purchase
• Retail products purchased on an impulsive basis depend
  heavily on packaging to communicate information and
  encourage a buy decision.

• An increasing number of products are purchased without the
  assistance from a store employee, magnifying the opportunity
  and impact of the packages.
Thank You!

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Branding & advertisement

  • 1. Branding & Advertising Presenter: Abdullah Saeed
  • 2. Outline for the session • Product Branding • Product Identity • Building a brand o 7 factors for making a brand successful (Nayatel) o Role of Consumer Behavior • Advertisement o How to advertise o Media to advertise o Advertise to consumer o Advertise to business
  • 3. Outline for the session • Packaging & Design o Protect the product o Promote the product o Preserve the product o Provide additional value o Serves other uses o Offer consumer safety
  • 4. Branding & Identity Evolution of the “business process” • Brand / identity—interchangeable terms • Branding o The relationship between customer and business(product/service) o Evokes an emotion of trust and reliability. o Example of levis clothing “1968”
  • 5. Identity • Identity o The product’s individual quality, its ethics and its focus. o All about the look and feel of the business o Unique identity, it is recognized as a brand. The latter helps a customer to distinguish his favorite brand from the crowd of other businesses. • Identity relates to particular features o Example of Nayatel EOC Model.
  • 6. The role of consumer behavior • Education level • Culture • Knowledge • Interests • Social Status • Financial Status • Personality • Emotions • Attitude • Demographics
  • 7. Quality of Service Have you ever purchased a lousy product or service and gone back for more from the same vendor? • A vital ingredient of a good brand • The surest way to build customer loyalty o Shift from MBL to NTL For the sake of positive brand identity, the core benefits of your product or service must be articulated easily and consistently.
  • 8. Market Positioning • Positioning the product to the right audience in the right language. (NTL) • Consistent brand identity was forged and loyalty followed.(MBL) • Strong brands have a clear, often unique position in the target market. • Requires a combination of: o Brand name; o Service standards; o Product guarantees;
  • 9. Flexibility in branding strategy • Change to the market dynamics o KFC changing menu o Pizza Hutt o Introduction of HD services o Safe web o Web development • Preserve their core identity
  • 10. First Mover Advantage Creates a clear positioning in the minds before the competition enters the market. • The first movers typically define the market that others will follow. • However, without proper brand management, they run the risk of diluting their brand.
  • 11. Internal Marketing How many times have you gone to a restaurant where your server didn’t know anything about the menu? • Internal communication • Education of staff on product info • Talk the “company line” • Staff training is especially important in service businesses.
  • 12. Communications Why does McDonald’s do so much advertising? We know what they sell and can find one virtually anywhere. • The right language to the right audience. o D2D activity o Email to customers o SMS to customers o Greeting to customers o Intimations to customers o Newsletters o Special occasions gifts
  • 13. Long terms perspective It’s nearly impossible to become a millionaire by just saving money. • Re-investment • No compromise on Quality • Improving standards • Introducing new checks and balances • Continuous resending the company message • Appropriately “invest” in a brand, perhaps at the expense of short-term profitability. • The cost of bringing a product to market must be properly funded and part of any initial budget. •
  • 14. Concept of Promotional MIX MIX Advertising Direct marketing Internet Sales Promotion Public relations Personal selling
  • 15. Advertisement • A paid and nonpersonal communication between organization and the target audience • How to advertise ? o Intelligent advertisement o Data analysis o Extensive research on field
  • 16. Advertisement Media o Banner- streamer campaign (selective) o Telemarketing o Auto dialing plan o Newspaper o Magazines o Stalls at events o Sponsoring technical events o D2D activity o IVR advertisement o Branding vehicles
  • 17. Classification of Advertisement o Advertising to consumer markets • National advertising • Retail / local advertising • Primary or selective advertising o Advertising to business and professional markets • B2B advertising • Professional advertising • Trade advertising
  • 18. Packaging & Design • Must be appealing • Should be handy • Choice of colors, fonts and size • A powerful selling tool • The decision making process o RC flying gadgets o Nayatel HD Box
  • 19. Packaging & Design • Protect the Product o Reduce costs due to breakage. o Protect the product in transit: for example breakable or perishable items such as perfume, light bulbs or food. o Protect the product on the shelf: from theft, damage or tampering (i.e., pharmaceuticals or CDs). • Promote the Product o Complement other promotional activities. o Communicate information: core benefits, “why to buy” testimonials, Internet addresses and toll-free telephone numbers, for products like tools or software. o Display the product: attach to display hardware or stand upright as with or cell phones.
  • 20. Packaging & Design • Provide Additional Value o To provide increased purchase information • Dispense the product o Ease of use or the size of recommended portions, as with spray paint, hair care products, etc. • Preserve the product o Seals and reseal perishables. Examples are food products and cleaning supplies.
  • 21. Packaging & Design • Offer consumer safety o Warns of hazards due to improper use of dangerous substances (such as the information on cigarette packaging • Serve other uses o Containers that can be used for other after-purchase • Retail products purchased on an impulsive basis depend heavily on packaging to communicate information and encourage a buy decision. • An increasing number of products are purchased without the assistance from a store employee, magnifying the opportunity and impact of the packages.