Being an Agile Engineer

EXPLORING BEING
‘AGILE ENGINEERS’
Prepared For Graduate Students In Order to Explain Some
BasicYet Important Agile & Engineering Concepts

ACM,
8YEARS OF
EXPERIENCE &
SUCCESS
• 50,000+ Hours of Consultancy
• 400+Customers
• 4000+ People Trained
www.acm-‐software.com

JoinThe Agile Community!
www.agileturkey.org

Get Certified Scrum Master!
www.scrum.org

What
DoYou
Know
About
Agile?

Individuals and
interactions
=TEAMwww.acm-‐software.com

All,
Stand Up
Please!

COLOCATION

Lets
Create an
AWESOME
Paper Plane

5 Min
• Work as a team
• You have 5 minTimebox to create the
AWESOME paper plane
• I am the customer, if you want to talk to me,
you need to come to me
• After 5 min, I will check your products

5 Min
• What has happened?

Good
engineers
DONOT
make
assumptions!
Talk to your
customers!

1. It must be capable of flying more than 10 meters in a single direction.
2. It must be capable of straight line flight, deviating no more than 1 meter from the
flight line towards a target
3.The plane will be flown indoors only
4.The plane will be made from a single sheet of A5 paper
5. The plane can only be constructed from paper. No glue, sellotape, blu-tack, paper
clips etc are allowed.
6.The plane must have its name written on it
7. Colorful and stylish planes are welcome!
Awesome Paper Plane Receipt

5 Min
• Re-Work!
• Again work as a team
• You have 5 minTimebox to create the
AWESOME paper plane
• After 5 min, I will check your products

8. and ups, I forget to tell you that this
plane is for carrying a cargo!

Ask Why?
Always Learn
the Purpose
First!

Learning Points:
Talk to customers
Analyze the request clearly
First, understand the vision and purpose
Customers ALWAYS change
their minds, accept it and deliver
frequently in order to adapt
quickly

10 Min
• Work as a team and define how we map
these in Scrum framework:
Customer interaction:
Getting clear requests:
Understanding purpose:

UnderstandingThe
Needs Is Crucial
For Quality!
Delivering a paper plane
which cannot carry a
cargo will not satisfy your
customer !

QUALITY
is doing the right thing,
doing it right.

MIN
10Serving
The
Customer?
You are a student working your way through college. You work at
FatBurger on the 2pm to 11pm shift, and are the only person on
duty. You are cleaning up at 10:30 when a customer approaches
and orders a Double FatBurger Deluxe, with onions, cheese, and
bacon and an order of fat fries. You ring up the order. The price is
$6. The customer informs you that he only has $1.20.
• FatBurger is high quality. Everything is cooked from scratch.
• There is no pre-cooked food you were planning on throwing out.
• FatBurger uses strict inventory control. Anything you take to give
to the customer will be charged to your paycheck.
• The clerk has not yet entered the order.
Question: What do you do? What do you tell the customer?
The Case Study Part 1:

MIN
10Serving
The
Customer?
• 1. When you came to work you had noticed a squirrel that had been run over in the
parking lot. Not sure why you remembered this right now, but you had.
• 2. You ask the customer to wait a minute. You step outside in back and look for the
squirrel. It is still there, but run over a few more times. You pick it up by the tail, but
the tail falls off. Apparently the squirrel has been there for some time. You get a
shovel and scrape it up.
• 3. You bring the squirrel back inside, into the kitchen, out of the customer’s sight.
• 4. You ask the customer to wait just a minute, that you may be able to help him.
• 5. You quickly scrape as much fur off the squirrel as you can, put it in the microwave
for 30 seconds while you scrounge in the trash for a partially eaten bun. You take the
squirrel out, put it in the bun, cover it with sauce, and wrap it in a nice new FatBurger
wrapper.
• 6. You go out to the customer and give him the FatBurger/Squirrelburger and a glass
of water. You take his $1.20 and wish him a good day.
Question: What is wrong with that?

MIN
10Serving
The
Customer?
The original story continues…
The guy walked off, eating and loving the fresh meat. When he
got three blocks away, though, he fell to his knees, frothing at
the mouth, and collapsed. He was taken to a local hospital for
food poisoning (botulism), where it took him three weeks to
recover. He successfully sued FatBurger corporate for $455m
and almost put them out of business.
Question: What is this all about?

Learning Points: 5 Min
In Scrum,Who Is Responsible For;
Quality?
Transparency?

Good
Engineers =
Cares Quality
&Talks to
Customers.
Enough?

Yes, you need
to be a
Problem Solver!

not just a usual
Problem Solver

being good at
one thing, does
not make you
EXPERT

“The most important
investment you can
make is in yourself.”
Warren Buffet

KAIZEN
starts in you!

5 Min
• Lets focus ourselves!
• Go with the Skills BalanceWheel sheets
that I will hand to you
• Be honest with yourself

The Skills Balance Wheel

THANK YOU
A Technology and Management Consultancy Company
Leading
Technology
and
Management
Consultancy
Company

Being an Agile Engineer

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