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Property of Milton | linkedin.com/in/eddiechoi
Beijing
                                                 Hongkong
                                                 Guangzhou
                                                 Macau
                                                 New Delhi
                                                 Shanghai
                                                 Singapore
                                                 Taipei
Property of Milton | linkedin.com/in/eddiechoi
Event                                 Digital

    Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Traditional Mental Model of Marketing




 Stimulus              FMOT                                   SMOT

                        At POS                               Experience


            Property of Milton | linkedin.com/in/eddiechoi
New Mental Model of Marketing




Stimulus   ZMOT                               FMOT             SMOT

                                               At POS         Experience


             Property of Milton | linkedin.com/in/eddiechoi
40 Billion
              900 Million        Downloads +
              Facebook           775,000 Apps
                                              500 Million
              Users              on iTunes
4.1 Billion                                   Twitter Users
Emails by                        1 Million                                   1+ Billion
2015                             Android Apps                                Smartphones
                                 by June 2013                                & Tablets



                      Marketing organizations that adopt
                   inbound and event-triggered techniques
                     will see a 600% higher response rate,
                     compared with traditional outbound
                              campaigns - Gartner
                            Property of Milton | linkedin.com/in/eddiechoi
iPa Rainbow Cake
 d
           Olympics
 Jeremy
Mini
KristenForeve Louis
 Lin
Stewart r 21 Vuitton
 Gangnam How to rock
     Style
       Property of Milton | linkedin.com/in/eddiechoi
The Best
Moment
Of Truth
       Property of Milton | linkedin.com/in/eddiechoi
Engagement                                Best Moment Of
                                          Truth




      Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Top 50 websites have
 only 2% conversion
        rate.

      Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Macro Conversion
Micro Conversion




                   Property of Milton | linkedin.com/in/eddiechoi
Singapore




       Property of Milton | linkedin.com/in/eddiechoi
Now 90%!




Property of Milton | linkedin.com/in/eddiechoi
Singapore
62% smartphone penetration
Music, Games & Apps, Browsing




China
33% smartphone penetration
Music, Browsing, Games & Apps




Indonesia
17% smartphone penetration
Music, Games & Apps, Browsing
                          Property of Milton | linkedin.com/in/eddiechoi
Past                                         Present




       Property of Milton | linkedin.com/in/eddiechoi
Search                                            Social




     Property of Milton | linkedin.com/in/eddiechoi
Singapore
85% of Singaporeans access
social media sites, 69% do so to
connect or engage with brands
and companies.




China
83% of companies use social
media for business



Indonesia
The 4th largest twitter nation.

                                  Property of Milton | linkedin.com/in/eddiechoi
Awareness                                                          Connection
Interest                                                          Engagement
Consideration                                                        Affection
Action                                                           Amplification



                Property of Milton | linkedin.com/in/eddiechoi
Awareness



                                                             Amplification




            Property of Milton | linkedin.com/in/eddiechoi
The purpose of modern
marketing is to give you the
knowledge from which you
can make informed
decision.


           Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
GA > UA                                            Universal Analytics




  Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
3 Questions                                     3 Insights


         Property of Milton | linkedin.com/in/eddiechoi
What       When                                             Who




Product          BMOT                                      BUSINESS
          Property of Milton | linkedin.com/in/eddiechoi
Does Universal
         Mean Integrated?



Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Something is missing…




  Property of Milton | linkedin.com/in/eddiechoi

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