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Property of Milton | linkedin.com/in/eddiechoi
Beijing
                                                 Hongkong
                                                 Guangzhou
                                                 Macau
                                                 New Delhi
                                                 Shanghai
                                                 Singapore
                                                 Taipei
Property of Milton | linkedin.com/in/eddiechoi
Event                                 Digital

    Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Traditional Mental Model of Marketing




 Stimulus              FMOT                                   SMOT

                        At POS                               Experience


            Property of Milton | linkedin.com/in/eddiechoi
New Mental Model of Marketing




Stimulus   ZMOT                               FMOT             SMOT

                                               At POS         Experience


             Property of Milton | linkedin.com/in/eddiechoi
40 Billion
              900 Million        Downloads +
              Facebook           775,000 Apps
                                              500 Million
              Users              on iTunes
4.1 Billion                                   Twitter Users
Emails by                        1 Million                                   1+ Billion
2015                             Android Apps                                Smartphones
                                 by June 2013                                & Tablets



                      Marketing organizations that adopt
                   inbound and event-triggered techniques
                     will see a 600% higher response rate,
                     compared with traditional outbound
                              campaigns - Gartner
                            Property of Milton | linkedin.com/in/eddiechoi
iPa Rainbow Cake
 d
           Olympics
 Jeremy
Mini
KristenForeve Louis
 Lin
Stewart r 21 Vuitton
 Gangnam How to rock
     Style
       Property of Milton | linkedin.com/in/eddiechoi
The Best
Moment
Of Truth
       Property of Milton | linkedin.com/in/eddiechoi
Engagement                                Best Moment Of
                                          Truth




      Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Top 50 websites have
 only 2% conversion
        rate.

      Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Macro Conversion
Micro Conversion




                   Property of Milton | linkedin.com/in/eddiechoi
Singapore




       Property of Milton | linkedin.com/in/eddiechoi
Now 90%!




Property of Milton | linkedin.com/in/eddiechoi
Singapore
62% smartphone penetration
Music, Games & Apps, Browsing




China
33% smartphone penetration
Music, Browsing, Games & Apps




Indonesia
17% smartphone penetration
Music, Games & Apps, Browsing
                          Property of Milton | linkedin.com/in/eddiechoi
Past                                         Present




       Property of Milton | linkedin.com/in/eddiechoi
Search                                            Social




     Property of Milton | linkedin.com/in/eddiechoi
Singapore
85% of Singaporeans access
social media sites, 69% do so to
connect or engage with brands
and companies.




China
83% of companies use social
media for business



Indonesia
The 4th largest twitter nation.

                                  Property of Milton | linkedin.com/in/eddiechoi
Awareness                                                          Connection
Interest                                                          Engagement
Consideration                                                        Affection
Action                                                           Amplification



                Property of Milton | linkedin.com/in/eddiechoi
Awareness



                                                             Amplification




            Property of Milton | linkedin.com/in/eddiechoi
The purpose of modern
marketing is to give you the
knowledge from which you
can make informed
decision.


           Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
GA > UA                                            Universal Analytics




  Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
3 Questions                                     3 Insights


         Property of Milton | linkedin.com/in/eddiechoi
What       When                                             Who




Product          BMOT                                      BUSINESS
          Property of Milton | linkedin.com/in/eddiechoi
Does Universal
         Mean Integrated?



Property of Milton | linkedin.com/in/eddiechoi
Property of Milton | linkedin.com/in/eddiechoi
Something is missing…




  Property of Milton | linkedin.com/in/eddiechoi

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The Naked Truth Of Marketing

  • 1. Property of Milton | linkedin.com/in/eddiechoi
  • 2. Beijing Hongkong Guangzhou Macau New Delhi Shanghai Singapore Taipei Property of Milton | linkedin.com/in/eddiechoi
  • 3. Event Digital Property of Milton | linkedin.com/in/eddiechoi
  • 4. Property of Milton | linkedin.com/in/eddiechoi
  • 5. Property of Milton | linkedin.com/in/eddiechoi
  • 6. Property of Milton | linkedin.com/in/eddiechoi
  • 7. Property of Milton | linkedin.com/in/eddiechoi
  • 8. Traditional Mental Model of Marketing Stimulus FMOT SMOT At POS Experience Property of Milton | linkedin.com/in/eddiechoi
  • 9. New Mental Model of Marketing Stimulus ZMOT FMOT SMOT At POS Experience Property of Milton | linkedin.com/in/eddiechoi
  • 10. 40 Billion 900 Million Downloads + Facebook 775,000 Apps 500 Million Users on iTunes 4.1 Billion Twitter Users Emails by 1 Million 1+ Billion 2015 Android Apps Smartphones by June 2013 & Tablets Marketing organizations that adopt inbound and event-triggered techniques will see a 600% higher response rate, compared with traditional outbound campaigns - Gartner Property of Milton | linkedin.com/in/eddiechoi
  • 11. iPa Rainbow Cake d Olympics Jeremy Mini KristenForeve Louis Lin Stewart r 21 Vuitton Gangnam How to rock Style Property of Milton | linkedin.com/in/eddiechoi
  • 12. The Best Moment Of Truth Property of Milton | linkedin.com/in/eddiechoi
  • 13. Engagement Best Moment Of Truth Property of Milton | linkedin.com/in/eddiechoi
  • 14. Property of Milton | linkedin.com/in/eddiechoi
  • 15. Top 50 websites have only 2% conversion rate. Property of Milton | linkedin.com/in/eddiechoi
  • 16. Property of Milton | linkedin.com/in/eddiechoi
  • 17. Macro Conversion Micro Conversion Property of Milton | linkedin.com/in/eddiechoi
  • 18. Singapore Property of Milton | linkedin.com/in/eddiechoi
  • 19. Now 90%! Property of Milton | linkedin.com/in/eddiechoi
  • 20. Singapore 62% smartphone penetration Music, Games & Apps, Browsing China 33% smartphone penetration Music, Browsing, Games & Apps Indonesia 17% smartphone penetration Music, Games & Apps, Browsing Property of Milton | linkedin.com/in/eddiechoi
  • 21. Past Present Property of Milton | linkedin.com/in/eddiechoi
  • 22. Search Social Property of Milton | linkedin.com/in/eddiechoi
  • 23. Singapore 85% of Singaporeans access social media sites, 69% do so to connect or engage with brands and companies. China 83% of companies use social media for business Indonesia The 4th largest twitter nation. Property of Milton | linkedin.com/in/eddiechoi
  • 24. Awareness Connection Interest Engagement Consideration Affection Action Amplification Property of Milton | linkedin.com/in/eddiechoi
  • 25. Awareness Amplification Property of Milton | linkedin.com/in/eddiechoi
  • 26. The purpose of modern marketing is to give you the knowledge from which you can make informed decision. Property of Milton | linkedin.com/in/eddiechoi
  • 27. Property of Milton | linkedin.com/in/eddiechoi
  • 28. GA > UA Universal Analytics Property of Milton | linkedin.com/in/eddiechoi
  • 29. Property of Milton | linkedin.com/in/eddiechoi
  • 30. Property of Milton | linkedin.com/in/eddiechoi
  • 31. 3 Questions 3 Insights Property of Milton | linkedin.com/in/eddiechoi
  • 32. What When Who Product BMOT BUSINESS Property of Milton | linkedin.com/in/eddiechoi
  • 33. Does Universal Mean Integrated? Property of Milton | linkedin.com/in/eddiechoi
  • 34. Property of Milton | linkedin.com/in/eddiechoi
  • 35. Something is missing… Property of Milton | linkedin.com/in/eddiechoi