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Business Process Management Center of Excellence

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Sandy Kemsley
Sandy Kemsley

How to create a business process management center of excellence: the benefits, the resources required, and a suggested timeline to follow. I gave this presentation at the Appian user conference, Appian FORUM, on October 27th, 2009.

BusinessTechnologie
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Maximizing BPM Success with a Center of Excellence Sandy Kemsley, Kemsley Design Ltd. www.column2.com Copyright © 2009 Appian. All rights reserved.
Agenda ,[object Object],[object Object],[object Object]
Benefits and Drivers for a BPM Center of Excellence
Expected Benefits of a CoE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring the Impact ,[object Object],[object Object],[object Object],[object Object],[object Object]
CoE Correlates with Business Improvement ,[object Object],[object Object],[object Object],[object Object]
What Functions Does a CoE Provide?
Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Governance ,[object Object],[object Object]
Repository ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Community ,[object Object],[object Object],[object Object],[object Object]
Building a CoE
Basics of Creating a CoE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
From Project to Program
CoE Roles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object],[object Object]

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