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Shel Holtz,  ABC PRSA Inland Empire  Communicating on the Read-Write Web
Truths
New media do not kill old media.
The audience controls the message.
Numbers don’t matter.
The long tail “We sold more books today that didn’t sell at all yesterday than we sold today of all the books that  did  sell yesterday.”
Institutions must engage in the conversation.
Institutions must cede control of the message in order to participate in the conversation.
[object Object],[object Object],[object Object],[object Object]
Whom do we trust? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],-- Edelman Trust Barometer “ A person like me”  is the most credible spokesperson for companies
The Net’s original promise + Shifts in trust + Demands for transparency =  Profound change
The Era of Social Computing The social structure in which technology puts power in communities, not institutions
Communication Choices
Consumer Generated Content
 
[object Object],[object Object],[object Object]
 
Positive Citizen Marketing
Negative Citizen Marketing
Participating in the Conversation
 
 
 
 
 
Attack of the blogs! (and podcasts…and wikis…)
A Response Matrix ,[object Object]
 
A Response Matrix ,[object Object],[object Object]
 
 
A Response Matrix ,[object Object],[object Object],[object Object]
 
A Response Matrix ,[object Object],[object Object],[object Object],[object Object]
Starting the Conversation
 
Let’s go to a tea  partay
Open Source Marketing
 
A Review of  Social Media Tools
RSS ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Blogs ,[object Object],[object Object],[object Object],[object Object]
 
Podcasts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
Wikis ,[object Object],[object Object],[object Object]
 
Social Networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Tagging & “Edge” Content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
The New Media News Release ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
The New Media News Release ,[object Object],[object Object],[object Object],[object Object]
Conversation… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],This document is protected under a Creative Commons Attribution-NonCommercial-NoDerivs license. No commercial use, no changes. But feel free to share it, post it, print it, or copy it. Original cartoons by Hugh MacLeod (gapingvoid.com). Used with permission. … listen to my podcast… … and watch my videocast

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Communicating on the Read-Write Web