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3rd Mobile Marketing Summit
August 2010




 Rick Joubert
 Executive Chairman Yonder Media
 Founding Chairman MMA SA

                                   1
• SA Council born November 2008
• Founder members:   14
• Current active member companies:   45

                                          3
•   Standards / validating existing MMA standards and adapting for local
    conditions where necessary
•   Measurement
-   Publisher landscape
-   Mobile inventory category volume
-   Brand / verticals investment
-   Local adoption of MMA/GSMA measurement project (Nielsen/M:Metrics)
•   Networking
-   breakfasts, half-day workshops, full-day conferences etc
•   Evangelism / PR
Regulatory Framework
• Useful Current guidelines (not exhaustive)
-   WASPA code of conduct
-   DMASA Code of ethics
-   DMASA “DNC” database
-   ASA Guidelines
-   Electronic Communications & Transactions Act
-   Lotteries Act (competitions)


• Future
- Consumer Protection Act (Oct 2010)
- Protection of personal information Bill
                                                   5
EDUCATION AND TRAINING

 •   Project 1: Launch local Tier 1 Certified Mobile Marketer Programme in South Africa
        Done

 •   Project 2: Online Training for Mobile Marketers
        A number of options identified, work in progress

 •   Project 3: Internship Programme for Mobile Marketers
        Setting up Learnership Agreement, via four party agreement between the intern, lead
        employer, host employer and the Service Seta

       applying for a grant towards monthly income for interns for 6 months
       In association with the DMASA




     Group Leader: Candice Goodman
NETWORKING AND PUBLICATIONS
     WORKSHOPS 2010
 •    Mobile Marketing Summits – Aug 2010
 •    Brands Talk Mobile – 16th Nov 2010
 •    Mobile Marketing Summit Kenya - 1st March 2011
 •    Brands Talk Mobile - April 2011
 •    Mobile Marketing Summit Nigeria - June 2011



     PUBLICATIONS 2010
     • Mobile Government Briefing
     • Mobile Marketing Guide



        Group Leader: Terry Murphy
GUIDELINES AND STANDARDS
 Advertising formats reviewed and agreed
    1.SMS
    2.Mobile Web
    3.MMS
 Engaged with the following
    1.WASPA
    2.OPA (DMMA)
    3.DMASA
    4.ASA
 Next formats for review
    1.Mobile TV and Video
    2.Applications
    3.USSD

                   Group Leader: Brett StClair
MEASUREMENT & RESEARCH




                                                             Operators
                                                  Party SP
                                         MMA SA
Scope




                                                  Third
Short Term
•   2 x Yearly AMPS data extraction      X                               Done - Mobile insight out of
                                                                         AMPS updated for AMPS2009B
                                                                         and circulated to members
•   Mandate Mobile Media Survey          X          X                    Evaluation Complete
                                                                         Funding Approach to be agreed
                                                                         Appointment August 2010
•   Workshop Framework & Standards       X                               In Progress
    Leveraging Global MMA Work to date                                   1st Draft – Q4-2010
Medium to Long Term
•   Industry alignment – SAARF, DMMA     X                   X Work in Progress
    etc...
•   Operator based WAP and SMS/MMS       X          X        X Started
    Gateway Solution                                           Henry Stevens from GSMA met
                                                               operators in March – Progress
                                                               Slow


                Group Leader: Raymond Buckle
    9 August 2010
                                                                                                         9
Access: Population
          Population in SA with entertainment / communication
          technology in their household

                      Figures in 000s




Source: AMPS 2009 B                                             10
Growth of unique cellular phone access in SA

        1999                             2009
        11% of SA adults had access to   71% of SA adults use a cellphone.
        (at least one) cellphone.




Source: AMPS 2009 B
Growth of unique cellular phone access in SA
          among the economically active population

           1999                                  2009
           20% of SA working adults had access   83.9% of SA working adults use a
           to (at least one) cellphone.          cellphone.




Source: AMPS 2009 B
Penetration of cellular phone ownership in SA
          By LSM

          71% of the SA population has access to a cell phone




Source: AMPS 2009 B
Positioning Map of users of various media:
              Age and Income


                 39                                                                         MNet
                 38
                 37
                         Radio     TV                                               DSTV
                 36
                         Outdoor         Newspaper
                 35
Average Age




                                     Cellphone
                 34                        Magazine
                 33
                 32                                               Internet

                 31
                 30
                 29                                                          Cinema
                 28
                 27
                                        Average Monthly Household Income
                      R7 500     R9 000   R10 000     R12 000   R14 000   R16 000     R19 000   R21 000


Source: AMPS 2009 B                                                                                       14
Cell phone users
       Activities on their phone




Source: AMPS 2009B                 15
16
17
18
19
The media assets

•   Local publishers have come a long way
•   Mobile operators largest local media owners
•   Off-shore publsihers dominate the mobile web space
•   Still a highly fragmented environment but opportunities
    for marketers abound




                                                              20
The advertisers

• Very broad based today
• Dominance of Mobile Entertainment/Content sector has
  been broken….
• Other significant verticals are banking, insurance, retail
• FMCG community has recognised the power of mobile
  integration (ATL & on-pack) but so far slow to discover
  mobile media
• Who’s missing a trick?
-   Government at all levels
-   High inventory / value sectors e.g. Real Estate and Automotive sales channel
-   Many others!




                                                                                   21
Mobile Marketing

•   Mobile marketing = Mobile business
•   CRM: SMS, MMS, AMS, WAP, USSD = customer dialogue
•   Direct Marketing (Owned + Bought databases)
•   Mobile search, search marketing, SEO and ORM
•   Making traditional advertising clickable




                                                        22
Mobile Commerce

• Vouchers and coupons
• Mobile Wallets & virtual currencies
• Debit card – card not present

• Looking forward
- Augmented reality
- Shopping comparison
- Real world loyalty / LBS




                                        23
Thank You
rick@yonder.co.za




                    24

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Mobile marketing summit3_v11a

  • 1. 3rd Mobile Marketing Summit August 2010 Rick Joubert Executive Chairman Yonder Media Founding Chairman MMA SA 1
  • 2.
  • 3. • SA Council born November 2008 • Founder members: 14 • Current active member companies: 45 3
  • 4. Standards / validating existing MMA standards and adapting for local conditions where necessary • Measurement - Publisher landscape - Mobile inventory category volume - Brand / verticals investment - Local adoption of MMA/GSMA measurement project (Nielsen/M:Metrics) • Networking - breakfasts, half-day workshops, full-day conferences etc • Evangelism / PR
  • 5. Regulatory Framework • Useful Current guidelines (not exhaustive) - WASPA code of conduct - DMASA Code of ethics - DMASA “DNC” database - ASA Guidelines - Electronic Communications & Transactions Act - Lotteries Act (competitions) • Future - Consumer Protection Act (Oct 2010) - Protection of personal information Bill 5
  • 6. EDUCATION AND TRAINING • Project 1: Launch local Tier 1 Certified Mobile Marketer Programme in South Africa   Done • Project 2: Online Training for Mobile Marketers   A number of options identified, work in progress • Project 3: Internship Programme for Mobile Marketers   Setting up Learnership Agreement, via four party agreement between the intern, lead employer, host employer and the Service Seta  applying for a grant towards monthly income for interns for 6 months  In association with the DMASA Group Leader: Candice Goodman
  • 7. NETWORKING AND PUBLICATIONS WORKSHOPS 2010 • Mobile Marketing Summits – Aug 2010 • Brands Talk Mobile – 16th Nov 2010 • Mobile Marketing Summit Kenya - 1st March 2011 • Brands Talk Mobile - April 2011 • Mobile Marketing Summit Nigeria - June 2011 PUBLICATIONS 2010 • Mobile Government Briefing • Mobile Marketing Guide Group Leader: Terry Murphy
  • 8. GUIDELINES AND STANDARDS Advertising formats reviewed and agreed 1.SMS 2.Mobile Web 3.MMS Engaged with the following 1.WASPA 2.OPA (DMMA) 3.DMASA 4.ASA Next formats for review 1.Mobile TV and Video 2.Applications 3.USSD Group Leader: Brett StClair
  • 9. MEASUREMENT & RESEARCH Operators Party SP MMA SA Scope Third Short Term • 2 x Yearly AMPS data extraction X Done - Mobile insight out of AMPS updated for AMPS2009B and circulated to members • Mandate Mobile Media Survey X X Evaluation Complete Funding Approach to be agreed Appointment August 2010 • Workshop Framework & Standards X In Progress Leveraging Global MMA Work to date 1st Draft – Q4-2010 Medium to Long Term • Industry alignment – SAARF, DMMA X X Work in Progress etc... • Operator based WAP and SMS/MMS X X X Started Gateway Solution Henry Stevens from GSMA met operators in March – Progress Slow Group Leader: Raymond Buckle 9 August 2010 9
  • 10. Access: Population Population in SA with entertainment / communication technology in their household Figures in 000s Source: AMPS 2009 B 10
  • 11. Growth of unique cellular phone access in SA 1999 2009 11% of SA adults had access to 71% of SA adults use a cellphone. (at least one) cellphone. Source: AMPS 2009 B
  • 12. Growth of unique cellular phone access in SA among the economically active population 1999 2009 20% of SA working adults had access 83.9% of SA working adults use a to (at least one) cellphone. cellphone. Source: AMPS 2009 B
  • 13. Penetration of cellular phone ownership in SA By LSM 71% of the SA population has access to a cell phone Source: AMPS 2009 B
  • 14. Positioning Map of users of various media: Age and Income 39 MNet 38 37 Radio TV DSTV 36 Outdoor Newspaper 35 Average Age Cellphone 34 Magazine 33 32 Internet 31 30 29 Cinema 28 27 Average Monthly Household Income R7 500 R9 000 R10 000 R12 000 R14 000 R16 000 R19 000 R21 000 Source: AMPS 2009 B 14
  • 15. Cell phone users Activities on their phone Source: AMPS 2009B 15
  • 16. 16
  • 17. 17
  • 18. 18
  • 19. 19
  • 20. The media assets • Local publishers have come a long way • Mobile operators largest local media owners • Off-shore publsihers dominate the mobile web space • Still a highly fragmented environment but opportunities for marketers abound 20
  • 21. The advertisers • Very broad based today • Dominance of Mobile Entertainment/Content sector has been broken…. • Other significant verticals are banking, insurance, retail • FMCG community has recognised the power of mobile integration (ATL & on-pack) but so far slow to discover mobile media • Who’s missing a trick? - Government at all levels - High inventory / value sectors e.g. Real Estate and Automotive sales channel - Many others! 21
  • 22. Mobile Marketing • Mobile marketing = Mobile business • CRM: SMS, MMS, AMS, WAP, USSD = customer dialogue • Direct Marketing (Owned + Bought databases) • Mobile search, search marketing, SEO and ORM • Making traditional advertising clickable 22
  • 23. Mobile Commerce • Vouchers and coupons • Mobile Wallets & virtual currencies • Debit card – card not present • Looking forward - Augmented reality - Shopping comparison - Real world loyalty / LBS 23