1. CREDIT MANUAL – POLICIES/SCREENS
TWO WHEELER LOAN
Version 2.1
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2. Contents
What we Fund
General Guidelines for credit policy
BAFL Business
Funding & Approval Parameter
Credit Guidelines
Documentation
Appendix
Annexure-Special Policy
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3. What We Fund
New Asset Funding- Loan
This is the most common form of funding which BAFL offers to its customers .On this
customer borrow fund from BAFL for purchase of new Two wheeler / Three wheeler
.Usually customer invest a margin of 15% to 40% of the asset cost and borrows rest
from BAFL .
Funding guidelines
Sourcing screen- Basic credit norms based on which cases would be
sourced
Approval screens-Specific credit norms based on which cases would be
approved
Deviation Matrix- Matrix for approval where specific credit norms are not
met but having relevant mitigants for funding
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4. General Guidelines for Credit Policy
Product wise policies
Normal Policy
Ninja Policy
Customer profile wise policies
Salaried
Self Employed
Agri based
Program wise policies
Income proof policy
Surrogate Income proof policy
No Income Proof
Demographic policies
State wise policies
Student policies
NRI policies
Repayment mode –Repayment by Equated Monthly Installments (EMI)
Post Dated Cheques (PDC)- only with MICR code
Auto Debit Mandate (ADM)
Electronic Clearing System (ECS)
Direct Cash Collection (DCC)
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5. BAFL BUSINESS
BAFL
2-Wheeler 3-Wheeler
Goods
Pulsar Avenger Discover Platina Ninja Passenger
Carrier
Origination Decentralized: At Dealer/ASC locations across India
Credit Decentralized: At CSM locations pan India
Booking Centralized: At SumaSoft- Pune
Funding Centralized: At BAFL HO -Pune
Monitoring Centralized: At HO Credit -Pune
Collection Decentralized: At all locations
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6. Funding & Approval Parameters
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7. FUNDING PARAMETERS
Sourcing screen
Parameter Salaried Self Employed Agri Based Funding
18 years (With co-applicant till 18 years (With co-applicant till 18 years (With co-applicant
Minimum Age1*
age of 21 years)*** age of 21 years)*** till age of 21 years)***
Maximum Age at
60 years 60 years 60 years
completion of tenure **
Rs 4000 NTH pm Rs 60000/- p.a
Minimum Income Rs 8000 NTH for cat ‘A’ Rs 100000/- pa for cat ‘A’ Rs 48000/- p.a
towns**** towns****
WLL, Landline or Post
Phone (No phone No WLL, Landline or Post WLL, Landline or Post
paid/Prepaid mobile
loan)2* paid/Prepaid mobile mandatory paid/Prepaid mobile mandatory
mandatory
Dedupe Mandatory Bad status not fundable Bad status not fundable Bad status not fundable
Residence Stability3* 1 year 1 year 1 year
Business/ Office 2 year with ownership
1 year 2 year
Stability4* proof of land
Tenure 36 Months 36 Months 36 Months
*Please refer notes on Slide no. 10
** Deviation of 5 years available at L4 level
***Applicants earning Family members should be taken as co applicant, for co-applicant refer credit norm
**** Cat A towns are , Delhi, Mumbai, Pune, Kolkata, Chennai, Bangalore, Hyderabad & Ahmedabad & Income is
including family income
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8. APPROVAL PARAMETERS-SALARIED & S. EMPLOYED
Particulars Parameters Salaried Self Employed Remarks
Funding Value Max Disb Amt 70,000 70,000
(Whichever is lower i.e. Funding or
LTV % LTV on road price 85% 85%
LTV)
CIBIL CIBIL report Compulsory Compulsory Refer Anexure-1 for locations
Dedupe Dedupe report Compulsory Compulsory Refer Annexure-2
Residence Mandatory As per Annexure Refer Anexure-3 for Self employed
Office Compulsory in case of no landline at office As per Annexure Refer Anexure-3 for Self employed
Contact point verification TVR Compulsory at office landline Compulsory Reference TVR compulsory
Compulsory in case rented less than a year & Compulsory in case rented less than a year
Permanent Address
no landline at permanent address & no landline at permanent address
WLL, Landline or Post paid/Prepaid mobile WLL, Landline or Post paid/Prepaid mobile
Phone Connection 2* Phone Availability Refer Notes to Approval Parameter
mandatory mandatory₂
Residence 5* Ownership Owned/Parental/Rented/Leased Owned/Parental/Rented/Leased Refer Anexure-3 for Self employed
Any income docs as per Annex-4 &
Any income docs as per Annex-4 &
Compulsory Income assessment form for
Compulsory Income assessment form for Refer Annexure-4 for complete
Income Proof Up to 85% LTV applicant < 12000/- earning in Cat “A”&
applicant < 12000/- salary in Cat A towns & document list
Applicant< 8000/- earning in other towns
Applicant< 8000/- salary in other towns p.m.
p.m
Compulsory Income assessment form Compulsory Income assessment form Refer Annexure-5 for complete
Surrogate Income Proof Up to 70% LTV
to establish cash inflow of customer to establish cash inflow of customer document list
Up to 75% with
No Income Proof Compulsory Income assessment form Compulsory Income assessment form Refer Annexure 12
Own House
1:03 1:03 Annexure-6 for Income assessment
Cash flow to EMI Cash Flow
form to derive cash flow
3 months bank Compulsory to collect 3 month bank Compulsory to collect 3 month bank Refer point 10 in notes on slide no.
Bank Statement
statement statement for Non DCC cases statement for Non DCC cases 10
If CIBIL=>800 & current address & address on If CIBIL=>800 & current address & add. on For CIBIL norms & locations, refer
FI External Agency
CIBIL report should match then FI waiver CIBIL report should match then FI waiver Annexure 1 & Appendix A resp.
As per Application Form & cross check in
Reference Minimum 2 As per Application Form & cross check in TVR
TVR
Maximum Tenor In Years 3 3
Refer Annexure 7 for Max LTV and
Approval Authority LTV and Model CSM/ASM/RM CSM/ASM/RM
approval authority
Schemes For exposure NIP,IP & SIP NIP,IP & SIP
Post Disbursement Doc RC Copy Regn copy with Hyp of BAFL Regn copy with Hyp of BAFL Refer Annexure 8 for trigger
Post Disb Asset
PDAV report Optional Optional
Verification
Please refer notes on Slide No. 10 STRICTLY CONFIDENTIAL 8

9. APPROVAL PARAMETERS- AGRI BASED FUNDING
Particulars Parameters Agri Based Funding
Funding Value Max Disbursement Amt 52000
LTV (Whichever is lower i.e
% LTV on road price 80%
Funding or LTV)
CIBIL CIBIL report As per CIBIL location list
Dedupe Dedupe report Compulsory
Residence Compulsory
Contact point verification Agri Land FI Optional
TVR Compulsory
Phone Connection 2* Phone Availability WLL, Landline or Post paid/Prepaid mobile compulsory
Residence 5* Ownership Owned
Income Proof Up to 80% LTV Refer Annexure 10
Land Document of min 1 acre wet land with Agri survey
Surrogate Income Proof Up to 70% LTV
form- 6* ( more than 25 Kms)
Compulsory Agri survey form -6*along with 1 acre wet
No Income Proof Up to 75% LTV & Own land
land docs, land to be within 25 Kms from house
Cash flow to EMI Cash flow to EMI 1:03
FI External Agency Compulsory
Reference Minimum 2 As per Application Form & cross check in TVR
Maximum Tenor In Years 3
Approval Authority LTV and Model Refer Annexure 7 for Max LTV and approval authority
Schemes Income NIP,IP & SIP
PDD RC Copy Regn copy with Hypothecation of BAFL- Refer Annex-8
Post Disb Asset Verification PDAV report Optional
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10. Notes to Approval Parameters
S. No. Approval Parameter Definition
1 Co-applicant norm- Applicant blood relatives include Parents, Spouse,Son,Daughter,Brother, Sister staying in same city
Pre paid connection to be accepted only in case of owned house in the name of applicant/parents/wife and valid
2
rent/lease agreement
Residence stability norm states the stability in current stay and if current stay is less than 1 year then immediate previous
3
stay should be => 1 year in the same city . In case previous stability is not for the same city then refer Deviation Matrix
Office stability norm states the stability in current job/business and if current stability is less than as per norm then
4 immediate previous job/business should be as per norm in the same city . In case previous job/business is not for the
same city then refer Deviation Matrix . In case of Agri profile it should be ownership of land for min 2 years
In case of rented residence with bachelor accommodation ,permanent address to be obtained and captured in
5 Application form.TVR to be conducted on permanent address on landline only . In case of absence of landline FI at
permanent address to be conducted . If no phone at permanent address then no loan .
7/12 extract or similar docs of land to be collected and the same can be in the name of father/Grand father .There
should be documentary evidence of relationship with applicant. For grandfather , documentary evidence can be Ration
Card , Election card , Electricity bill , letter from sarpanche / Talathi office mentioning grandfather’s name as part of
6
father’s name .In case of land in the name of father he should be co-applicant. The hologram should be checked
carefully on document for authenticity. The Agri survey form should be filled and signed by customer and CSM. In case
form filled by ASC then CSM to verify all details during TVR and confirm in writing in TVR
7 Ownership proof mandatory for residence(owned)/office (owned) mandatory in case of Self Employed
Compulsory documents- Itemized bill for post paid connection of latest one latest month & can be treated as address
8
proof in case address is same as current stay
No funding to Negative profile as per Annexure -7 and limited funding with RM sign off to High Risk profile (HRP)-
9
Annexure-8
Bank Statement for 3 months for Non DCC cases only.
• First page of the bank Pass book is compulsory/Computerized statement with account opening date &
10 address/Welcome letter from bank for account opening along with latest ATM slip
• No cheque return charges or minimum balance charges
• Repayment Instruments to be collected from the same account
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11. Annexure-1- CIBIL Norms
CIBIL Norms:-
1. It is compulsory to do CIBIL check for all the cases sourced in locations mention in Appendix A
2. CIBIL detect for 10 metros
• Delhi
• Mumbai
• Pune
• Kolkata
• Chennai
• Bangalore
• Hyderabad
• Ahmadabad
• Bhopal
• Jaipur
• Surat
3. Compulsory to insert print out of CIBIL report in the file /agreement (even if no match found or
Score is -1 or 0).
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12. Annexure-2- Dedupe Status
Dedupe Status Explanation Funding
Good Good existing track with BAFL Eligible for funding as per credit policy
Refer Not clear on track and subjective Not eligible for funding
W Existing customer < 6 months Not eligible for funding
Bad Existing customer with poor track record Not eligible for funding
New New case booked but no EMI deposited Not eligible for funding
*Note:
•No match found in dedupe can be considered for finance subject to meeting other credit norms
•Dedupe report is compulsory to be put in the file before approval
•No report in the file will be treated as no dedupe done
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13. Annexure-3- Self employed funding norms
Self Employed Norms
Up to 75% funding 75% to 85% funding Compulsory Documents
Owned House irrespective
Yes Yes Ownership proof of house
of office status
Office only with ownership proof of Office only with ownership
FI point
residence proof of residence
Rented House and owned Yes with ownership proof of
Yes with ownership proof of office Ownership proof of office
office office
FI point Office only Office and residence both
Yes , with registered rent agreement Yes , with registered rent
Registered rent/lease
Rented House & office of office or resi and landline/WLL & agreement of office or resi and
agreement & landline number
both Post paid connection/Pre paid landline/WLL & Post paid
of office/resi
connection connection/Pre paid connection
FI point Both at office and residence Both at office and residence
Residence cum office- Yes with ownership proof of
Yes with ownership proof of house Ownership proof
owned house
FI point Residence cum office Residence cum office
Residence cum office- ITR/Sales Tax Return/Trade
No Yes under Deviation Matrix
rented Certificate & Pan Card copy
FI point NA Resi cum office
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14. Annexure-4- IP document list
70 -85 % Income Proof- Any one proof to be submitted from the below list
Latest salary slip with not more than 45 days old
Income proof- Salaried
profile only Latest Form 16 with employee Id
Income Tax Return copy for current Assessment Year
Latest Income Tax return for current Assessment Year
Tax challans with ITS 2
Income proof- Self
Employed profile only Sales Tax Return
Audit certified reports
TDS certificate of the same Financial year
For previous six months with ABB=>1.5 times of EMI
Bank Statement-
No cheque bounce and minimum balance charge in last six months
Salaried & Self
Employed Minimum 3 transaction per month with regular cash flow
PDC/ECS to be collected from the same account
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15. Annexure-5- SIP document list
up to 70% Surrogate Income Proof- Any one proof to be submitted from the below list
If the salary is credited in the bank than minimum 3 salary credit should get reflected in the statement
In case of self employed minimum 3 transaction per month should be available
Bank Statement for 3
Average bank balance should be >=EMI
months
No cheque return charges or minimum balance charges
PDC/ECS to be collected from the same account
Connection should be minimum 3 months old
Landline/Post paid Average billing of Rs 750/- in mobile or Rs 250/- in landline(BSNL/MTNL) should be there per month
connection No prior unpaid dues to be reflected in the bills
Address mentioned on the bill should be of the place of current stay
Data of Applicant on the RC should be the same as per application form
Ownership of Date of RC issuance should not be more than of 5 year
Car/Tractor -Collection
of RC copy If the vehicle is not HP free then the track should be referred through bank statement/CIBIL/RTR
In case of Tractor ownership land documents to check for establishing level of harvesting and cash flow
Account statement/Bank pass book should be in the name of applicant only
PPF Account-collection Statement should reflect the deposition of minimum Rs 12000/- in current financial year or previous year
of PPF statement There should be at least 3 deposition in last 6 months
Applicant detail should match with the details provided in Application Form
MF statement should be in the name of applicant
Mutual Fund SIP
Minimum of 12 months statement required with minimum of Rs 1000/- contribution
statement
Applicant details should match with the details provided on Application form
Contd…
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16. SIP list continues..
up to 70% Surrogate Income Proof- Any one proof to be submitted from the below list
Policy should be =>12 months which belongs to LIC, HDFC standard , Max Newyork, Bajaj Allianz, SBI, ING, Tata
AIG , Bharti Axa
Monthly subscription of Rs 600/- minimum towards the policy
Life Insurance Policy
If premiums are quarterly /annual than same needs to be calculated monthly to arrive at contribution
In case of quarterly or annual premium proof of last premium paid should be collected
In case of last premium paid is beyond 3 months than Policy continuity certificate to be obtained
Electricity bill should be in the name of applicant or his/her parents
Latest bill to be collected and address should match with application form
Electricity bill
Payment of minimum Rs 450/- per month with no outstanding in current bill, subsidy to consider while calculating
this amount
Any track in the name of applicant of other financier except local financier for minimum 12 months
Repayment Track There should not be any arrear at the time of funding
record
Track should not be for more than 12 months old
Only HSBC,Citi Bank, American Express, HDFC , SBI ,Axis, Kotak Mahindra Bank/Standard Chartered or Any
Nationalized Bank card accepted
Credit Card Statement of latest 3 months with no delay charges & penal charges
subscription Regular payment trend in the statement every month
Photo copy of front side of card with minimum Rs 20000/- limit
Credit card should be minimum six months old
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17. Annexure-6- Income Assessment Form- Compulsory
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18. Annexure-7- Funding Norm
Models Max Funding Approval Authority Profile Applicable
<=70% CSM/SM
Pulsar 200/220 85% Salaried/Self Employed
>70% -RM -Sales
Avenger 85% CSM Salaried/Self Employed
Pulsar 150 & 180 85% CSM Salaried/Self Employed/Agri 80%
Discover 85% CSM Salaried/Self Employed/Agri 80%
Platina 85% CSM Salaried/Self Employed/Agri 80%
Funding empowerment
Maximum Finance No.# of
Level Empowerment Max EMI Constitution
Amount (Rs) vehicles
L1 CSM 70000 & 52000(agri) 1 2500 Individual
L2 ASM 70000 & 52000(agri) 1 >2500 & <=3000 Individual
L3 RSM 70000 & 52000(agri) 2 Up to 3500 Individual/ Proprietorships/Partnership
L4 ZSM/CHP Kumar 100000/- 3 >3000 Individual/Prop/Partnership/Ltd co.
L5 HO credit/NCM >100000/- >3 >3000 Individual/Prop/Partnership/Ltd co.
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19. Annexure-8 RC COPY
The onus of obtaining the RC photocopy and providing it to the operation team for
updation in Finnone lies with the sales team. In case the RC copy is not provided within
time line mentioned below the trigger would be implemented and the Dealer/Location
would be in breach . All RC copy need to be stored as per process defined and attached
as annexure
Days RC collection Trigger Remarks Suggested Action
Communication to be sent to RM with
75% of RC to be collected within 60
X+ 60 days 75% trigger alarm giving 30 days notice to
day's from the disbursement date
dealers to bring the pendency down
Stop operations for dealers who fail to
100% of RC to be collected within 90
X+ 90 days 100% achieve this level & intimation to be
day's from the disbursement date
given from ZSM desk
"X represent the date of disbursement but trigger will only apply considering month end value
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20. Annexure-9
Negative Profile
1 Unregistered Security Agencies and their employees
2 Collection agency and their employees
3 Arms dealers
4 Politician
5 Two wheeler/Auto brokers only
6 Local Private Financiers
7 Bar and Liquor shop owner except Goa
8 Menial labour , servants, cooks, sweeper
9 RTO Agents
10 Cable TV Operator
11 Multi Level Marketing (MLM) members
*No funding to negative profile and there is no deviation
High Risk Profile
1 Police
2 Standalone STD/PCO/Xerox booth owners
3 Small time-Travel Agents/Tour operators
4 Registered Owners of Small time Private Security Agencies ( and their employees)
5 Small time Civil & Labour Contractors where there is Resi- Cum Office set up
6 Small Non branded courier agencies and their employees
7 Fresh Insurance Agents of Private Insurance Companies
8 Commission Agents
9 Employees of Distribution Channels(DSA/CPA/FI)
10 Advocates/Lawyers – except High court / supreme court
11 Media Journalists , reporters and editors
12 Home Guards
**Limited funding to HRP with RM sign off , refer deviation matrix for details
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21. Annexure-10- IP in case of Agri Based Funding
70 -80 % Income Proof
Latest Income Tax return for current Assessment Year
Income Proof
Tax challans with ITS 2
For previous six months with ABB=>1.5 times of EMI
No cheque bounce and minimum balance charge in last six months
Bank Statement
Minimum 3 transaction per month with regular cash flow
PDC/ECS to be collected from the same account
Any track in the name of applicant of other financier except local financier for minimum 12 months
No cheque bounce allowed in first six months
Repayment Track record Maximum 2 bounce allowed in first 12 months /3 bounce in 24 months and 4 bounce in 36 months with not
more then 15 DPD
There should not be any outstanding at the time of funding
Track should not be for more than 12 months old
KCC Statement of latest six months in the name of applicant
Kisan Credit Card No penalty or late charges in last six months
Statement Photo copy of front side of KCC
Monthly repayment of at least equal to EMI should be there
Form J/Agri Mandi Samiti Minimum of Rs 48000/- p.a should be there
Receipt/Krishi Mandi Form J /AMS receipt/KM receipt should not be of more than 12 months old
Receipt Vernacular language to be certified by CSM
Data of Applicant on the RC should be the same as per application form
Ownership of Tractor- Date of RC issuance should not be more than of 5 year
Collection of RC copy In case of Hypothecation on RC track record to be verified / in case of Private Financier hypothecation payment
receipts of last six months to be collected
Computerized milk pass book or computerized receipt with at least two months not older than 30 days and this
is only applicable for customer with own house
Milk Pass Book
Average milk supply to be 400 litres a month with fat content mentioned on the pass book
Minimum number of cattle should be 3 and FI should confirm the same
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22. Annexure 11
Authority Region/Location Applicable
L1 Empowerment Dealership wise All CSM empowered by HO Credit
L2 Empowerment Dealership wise All ASM empowered by HO Credit
L3 Empowerment Region wise All RM sales empowered by HO Credit
L4 Deviation Empowerment
L4 Authority Region States
CHP Kumar Pan India All States
C V Aditya South AP, Karnataka, Kerala ,Tamilnadu
Parag Dixit North Delhi, Haryana,Punjab,HP, Rajasthan
Kamlesh Nankani West Maharashtra, Gujarat, MP, Chattisgarh, UP &UT
L5 (Policy Deviation Empowerment)
L5 Authority Region States
Ankoor S Kulkarni Pan India All States
V Karunakaran Pan India All States
Pratyush Chandramadhur Pan India All States
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23. Annexure-12- 75% No Income proof norms
Particular NIP Norms for 75% funding- No deviation scheme
Own house required either in the name of applicant or immediate family member
Applicant should be staying in the same house, which is to be confirmed by
FI report and TVR
Own House Proof
Only: Electricity bill / Water bill/ MTNL or BSNL bill / House tax receipt /
Sale deed to be accepted as ownership proof
Income assessment form
Own land to be situated within 25 Kms from residence
Ownership of land to be in the name of applicant or immediate family member
Own land proof
Land documents to be collected
(Agriculture)
Applicant to be operating on this land which needs to confirmed in FI report and TVR
Agri survey form / Income assessment form
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24. Deviation Matrix
Deviation Details Explanation L2 L3 L4**
Funding up to 65 years of applicant /co-applicant at the
Max Age Age Norm - - Yes
closure of tenure
In case of current stay less than norm and immediate previous
Residence Stability Residence Stability - Yes -
stay as per norm but for some other city
In case of current office/business less than norm and
Office/Business Stability immediate previous office/business as per norm but for some Office Stability - Yes -
other city and document proof available
Residence stability met and having own house but business
stability <2 year but > 1 year, can be funded with proof of resi Stability Norm Yes - -
ownership
Stability Residence stability met but office stability <1 year >9 months
Stability Norm Yes - -
can be funded
Office/Business stability met but residence stability <1 year
but >9 months ,can be funded with itemized bill of post paid Stability Norm Yes - -
connection
Any PDC/ECS issued by co-applicant needs deviation approval(
repayment instrument can be taken either from applicant or
Repayment from co-applicant Repayment - Yes -
co-applicant . Not acceptable from both applicant & co-
applicant)
Any deviation to Income Proof Any of criteria not meeting but have sufficient mitigant to
Income Proof - - Yes
dox support the case
In case registered rent agreement available either for only
Rented House and Office both Self Employed Norm - Yes -
Resi or Office
Funding allowed with RTR/1 year banking only as per WIP
HRP funding HRP Funding - Yes -
norm
For reasons-customer not met/house locked but with third
Negative FI report Negative FI Yes - -
party confirmation on stay and positive TVR
*All deviation approval to be taken on mail and attach the copy in file
**For L4 Deviation Authority please refer Annexure 11
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25. Credit Guidelines
Application Form :Application form to be filled completely with all information having applicant
photograph which should be signed across by applicant .No overwriting or cutting allowed in
Application form .
Field Investigation :FI to be conducted through external agencies in all the cases . In case of
salaried profile verification to be conducted at residence and for self employed people FI to be
conducted as per Annexure 3
Telephonic Verification: TVR to be conducted by CSM mandatorily in all the cases before approval
TVR should be done on the number which belongs to applicant .
Deviation Approval :All Deviation approval should be taken on mail and a copy of mail to be
attached in the file .
Vernacular Language :In case of any pre approval document available in vernacular language
should be signed and certified by CSM . CSM needs to mention the title of document .In case
customer signs in vernacular language then signature verification becomes mandatory
Thumb impression :In case of any applicant or co-applicant putting thumb impression on
agreement or PDC , a verification to be obtained from banker or the impression should be notarized.
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26. Credit Guidelines
Document Verification: In pre approval stage all KYC documents has to be signed by customer and
sales representative of BAFL to verify the photocopy of KYC documents produced by the applicant
with the original & should certify the copy as original seen and verified (OSV). Need to mention the
name of the verifier , date of certification & signature.
Existing customer :Any customer has already availed loan from BAFL & loan is active & wants to
apply for another loan can be considered for repeat funding at ZSM or NCM level only. Total BAFL
exposure and EMI liability to calculate and check the capacity of customer along with need of
second vehicle.
 Loan Amount :Maximum Loan amount –Rs 70,000/-
Tenure: Minimum tenure - 12 months
•Maximum tenure - 36 months
Minimum EMI - Rs 1200/-
Repayment :
•Repayment has to be through PDC/ECS/ADM/DCC as per approval parameter
•All EMI should be rounded off to nearest rupee
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27. Credit Guidelines
PAN No. Verification –As a credit check we can verify the PAN card online from the following URL.
& same should be marked verified in the photocopy of Pan card enclosed in the file.
URL: https://incometaxindiaefiling.gov.in/portal/knowpan.do (Put the cust. details on the screen &
then click on submit query) Or https://onlineservices.tin.nsdl.com/etaxnew/tdsnontds.jsp (Go to
‘Challan No./ITNS 280’ for PAN No. check)
Repayment of loan with multiple bank account- Repayment from multiple bank accounts cannot
be accepted . Need to accept the repayment only from one bank account.
Capturing Credit Scheme - It is mandatory to put credit scheme in every case ,Please find below
the credit scheme against credit policies .The case would be put on hold in case the same is not
available on DM sheet. . Credit schemes will be circulate with every new scheme that would be
launched . Mandatory to mention the same in the DM sheet in spl credit approval
Credit Policy Applicable Location Validity Credit Scheme
With Income Proof PAN INDIA 31st Mar’11 Select the ‘IP’ option in DM sheet
Surrogate Income Proof PAN INDIA 31st Mar’11 Select the ‘SIP’ option in DM sheet
No Income Proof PAN INDIA 30th Jun’11 Select the ‘NIP’ option in DM sheet
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28. Credit Guidelines
Due Date for PDC / ECS / ADM
For Salaried profile:-
Disbursement Date PDC Date
1 to 15 8th of Next month
16 to 31 8th of next to next month
For example: If the case is disbursed between 1st to 15thOct then the due date would be 8-Nov’10
OR If the case is disbursed between 16th to 31st Oct then the due date would be 8-Dec’10.
For Non Salaried profile:-
Disbursement Date PDC Date
1 to 15 12th of Next month
16 to 31 12th of next to next month
For example: If the case is disbursed between 1st to 15th Oct then the due date would be 12-Nov’10
OR If the case is disbursed between 16th to 31st Oct then the due date would be 12-Dec’10.
• Non salaried would include profiles like self employed, Agriculture, businessman & other profiles
which are not salaried.
• All the existing PDCs cases will continue to be banked with due dates 5th /10th / 15th & thus no
change.
• Where ever a Co Applicant is giving Repayment Modes, please consider his profile for the purpose
of due date.
RISK MANAGEMENT STRICTLY CONFIDENTIAL 28

29. Credit Guidelines
ADM repayment
•In case of repayment from ADM mode , Bank pass book front page is compulsory
•Latest 3 months bank statement with minimum 3 transactions in last 30 days to be accepted
Due Date for DCC
For All profile :-
Disbursement Date PDC Date
1 to 15 12th of Next month
16 to 31 12th of next to next month
For example: If the case is disbursed between 1st to 15thOct then the due date would be 12th Nov
OR If the case is disbursed between 16th to 31st Oct then the due date would be 12th Dec.
RISK MANAGEMENT STRICTLY CONFIDENTIAL 29

30. Documentation
KYC Checklist:
It is necessary for the CSM/DMA to verify KYC documents as per following :
LIST OF KYC DOCUMENTS Remarks
Pan Card
Any one doc to be provided by customer
Election id duly self attested & BAFL sales
Driving License representative (DMA/CSM
/ASM/RSM/permanent employee of bajaj
ID Proof Bank pass book with photo and Manager signature & stamp on dealership /ASC owner/RSO working with
this(only acceptable in Agri profile) BAFL) to certify the same as original seen
Govt. and Public Ltd employee ID card and verified (OSV) after verifying from
original
Passport
Electricity bill ( should not be more than 2 months old)
Passport
Water bill ( Should not be more than 2 months old)
Corporation Tax Receipt Any one doc to be provided by customer
Sale deed /POA duly self attested & BAFL sales
Telephone bill (should not be more than 60 days old and TVR to be representative (DMA/CSM
conducted on the no.) /ASM/RSM/permanent employee of bajaj
Address Proof dealership /ASC owner/RSO working with
Itemized bill of last one month in case of post paid BAFL) to certify the same as original seen
Govt. and Public Ltd employee ID proof with address and verified (OSV) after verifying from
Driving License original
Election ID card
Company Lease agreement along with some documentary proof in
name of landlord i.e. either light bill, phone bill or water bill or any
maintenance receipt from society.
RISK MANAGEMENT STRICTLY CONFIDENTIAL 30

31. Documentation
Pre approval Checklist:
CSM to verify following documents pre approval :
PRE APPROVAL DOC'S CHECK LIST Remarks
All docs to be provided by CSM as
KYC DOCS As per list provided
Original Seen & Verified
Bank Statement As per credit policy CSM to check BS as per norms
Income Docs Please refer Annexure 4
CIBIL Report CIBIL report to be done by CSM /CPA pre approval
CAM Credit approval Memo as per credit format to be attached in file
Dedupe Check Applicant
Co applicant
Any Other Signatory to the Agreement
Managing Director/Managing Partner of the To be done for all cases
Tick the party Company/Partnership
Shareholders having 25%or more Shareholding in the Company-
Ltd Company
Partners having 25% or more capital in the partnership firm
Applicant FI
Contact Point Verification Co applicant FI Complete before approval
TVR of Applicant/Co-applicant as applicable
RISK MANAGEMENT STRICTLY CONFIDENTIAL 31

32. Documentation
Pre disbursement Checklist:
CSM to verify following documents pre approval :
PRE DISBURSEMENT DOC'S CHECK LIST REMARKS
As per list provided in Pre approval
PRE APPROVAL DOC All docs to be provided by sales pre approval
annexure
Margin Money Receipt Copy of Margin Money receipt of Dealer Amount to cross check with Funding
CSM to check Road tax and Hypothecation
RTO receipt RTO acknowledgement receipt
charges deposition by customer
Loan agreement along with RTO forms and CSM to check and confirm before disb
Loan Agreement Term Sheet in complete with customer The customer sign on agreement should match
signature with his sign on KYC document
DM Sheet DM Sheet in complete Duly signed by CSM/ASM
To check with product details and
Insurance Policy Copy of Insurance policy
Hypothecation
To check with product details and
Invoice copy Invoice copy
Hypothecation
PDC/ECS compulsory from the bank where
PDC/ECS/ADM/DCC as per approved
PDC/ECS/ADM/DCC statement is provided and Signature proof
location only
Mandatory for all ECS cases
RISK MANAGEMENT STRICTLY CONFIDENTIAL 32

33. We thank you for using this manual. This has been designed
with the objective of giving one an insight into Credit as a
function in BAFL. Your suggestions for any improvements
are always welcome.
The Credit team will constantly endeavor at developing a
better and stronger know-how of functional expertise.
Thank You !!
RISK MANAGEMENT STRICTLY CONFIDENTIAL 33

34. Appendix
RISK MANAGEMENT STRICTLY CONFIDENTIAL 34

35. Appendix -A
List of CIBIL Locations
S. S. No State Locations S. No State Locations
S. No State Locations State Locations
No
61 HR ROHTAK 91 MH KARAD
1 AP CHITTOOR 31 GJ GODHRA
62 HR SIRSA 92 MH KOLHAPUR
2 AP CUDDAPAH 32 GJ HIMATNAGAR
63 HR SONEPAT 93 MH KOPERGAON
3 AP ELURU 33 GJ JUNAGARH
64 JH BOKARO
4 AP GUNTUR 34 GJ MEHSANA 94 MH LATUR
65 JH DEOGHAR
5 AP HYDERABAD 35 GJ MORBI 95 MH MALEGAON
66 JH DHANBAD
6 AP KAKINADA 36 GJ NADIAD 96 MH MUMBAI
67 JH JAMSHEDPUR
7 AP KARIMNAGAR 37 GJ NAVSARI 97 MH NAGPUR
68 JH RANCHI
8 AP KURNOOL 38 GJ PALANPUR 98 MH NASIK
69 KAR BAGALKOT
9 AP MAHABUBNAGAR 39 GJ PATAN 99 MH PANDHARPUR
70 KAR BANGALORE
10 AP NELLORE 100 MH PUNE
40 GJ PORBANDAR 71 KAR HUBLI
11 AP ONGOLE 101 MH SANGLI
41 GJ RAJKOT 72 KAR MANGALORE
12 AP RAJAHMUNDRY 102 MH SOLAPUR
42 GJ SURAT 73 KAR MARGAO
13 AP SAHIBABAD 103 MH THANE
43 GJ SURENDRANAGAR 74 KAR MYSORE
14 AP SRIKAKULAM 104 MH ULHASNAGAR
44 GJ VAPI 75 KAR SHIMOGA
15 AP TENALI 105 MP & CG BHILAI
45 GJ VERAVAL 76 KAR UDUPI
16 AP TIRUPATI 106 MP & CG BHOPAL
46 HR AMBALA 77 KL CALICUT
17 AP VIJAYWADA 107 MP & CG BILASPUR
47 HR BHIWANI 78 KL COCHIN
18 AP VIZAG 108 MP & CG BURHANPUR
48 HR FARIDABAD 79 KL KANNUR
19 AP WARANGAL 109 MP & CG DHAMTARI
49 HR GURGAON 80 KL KASARGOD
20 DL NEW DELHI 110 MP & CG GUNA
50 HR HISSAR 81 KL KOLLAM
21 GJ AHMEDABAD 111 MP & CG GWALIOR
51 HR JAGADHARI 82 KL KOTTAYAM
22 GJ AMRELI 112 MP & CG INDORE
52 HR JIND 83 KL PERINTHALMANNA
23 GJ ANAND 113 MP & CG JABALPUR
53 HR KAITHAL 84 KL THIRVANANTHAPURAM
24 GJ BARDOLI 114 MP & CG KHARGONE
54 HR KARNAL
25 GJ BARODA 85 KL TRICHUR 115 MP & CG KORBA
55 HR KURUKSHETRA
26 GJ BHARUCH 86 MH AHMEDNAGAR 116 MP & CG MAHASAMUND
56 HR NARNAUL
27 GJ BHAVNAGAR 87 MH AURANGABAD 117 MP & CG NARSINGHPUR
57 HR PALWAL
28 GJ DABHOI 88 MH BUTIBORI 118 MP & CG RAIGARH
58 HR PANCHAKULA
29 GJ GANDHIDHAM 89 MH CHIPLUN 119 MP & CG RAIPUR
59 HR PANIPAT
30 GJ GANDHINAGAR 90 MH JALGAON 120 MP & CG RAJNANDGAON
60 HR REWARI
RISK MANAGEMENT STRICTLY CONFIDENTIAL 35

36. List of CIBIL Locations continues..
S. No State Location S. S. S.
State Location State Location State Location
121 MP & CG REWA No No No
146 PB & CH PHAGWARA 171 TN KANCHIPURAM 196 UP & UT HARDWAR
122 MP & CG SATNA
147 PB & CH RAJPURA 172 TN MADURAI 197 UP & UT JAUNPUR
123 MP & CG SEONI
148 PB & CH ROPAR 173 TN PONDICHERRY 198 UP & UT JHANSI
124 MP & CG UJJAIN
149 PB & CH SANGRUR 174 TN SALEM 199 UP & UT KANPUR
125 OR BHUBANESHWAR
150 PB & CH TARN TARAN 175 TN TIRUCHIRAPALLY 200 UP & UT KASHIPUR
126 OR SAMBALPUR
151 RJ AJMER 176 TN VELLORE 201 UP & UT LUCKNOW
127 PB & CH ABOHAR
152 RJ ALWAR 177 UP & UT AGRA 202 UP & UT MATHURA
128 PB & CH AMRITSAR
153 RJ BANSWARA 178 UP & UT AKBARPUR 203 UP & UT MEERUT
129 PB & CH BATALA
154 RJ BHARATPUR 179 UP & UT ALIGARH 204 UP & UT MIRZAPUR
130 PB & CH BHATINDA
155 RJ BHILWARA 180 UP & UT ALLAHABAD 205 UP & UT MORADABAD
131 PB & CH CHANDIGARH
156 RJ BIKANER 181 UP & UT BAHRAICH 206 UP & UT NOIDA
132 PB & CH FARIDKOT
157 RJ DAUSA 182 UP & UT BARABANKI 207 UP & UT PRATAPGARH
133 PB & CH GURDASPUR
158 RJ HANUMANGARH 183 UP & UT BARAUT 208 UP & UT RAMPUR
134 PB & CH HOSHIARPUR
159 RJ JAIPUR 184 UP & UT BAREILLY 209 UP & UT ROORKEE
135 PB & CH JAGRAON
160 RJ JODHPUR 185 UP & UT BASTI 210 UP & UT SAHARANPUR
136 PB & CH JALANDHAR
161 RJ KOTA 186 UP & UT BIJNOR 211 UP & UT SHAHJAHANPUR
137 PB & CH LUDHIANA
162 RJ SAWAI MADHOPUR 187 UP & UT BULANDSHAHR 212 UP & UT SULTANPUR
138 PB & CH MANDI
163 RJ SRIGANGANAGAR 188 UP & UT DEHRADUN 213 UP & UT UNNAO
139 PB & CH MOGA
164 RJ SUMERPUR 189 UP & UT DEORIA 214 UP & UT VARANASI
140 PB & CH MOHALI
165 RJ TONK 190 UP & UT FARUKHABAD 215 WB DURGAPUR
141 PB & CH NALAGARH
166 RJ UDAIPUR 191 UP & UT FIROZABAD 216 WB GUWAHATI
142 PB & CH NANGAL
167 TN CHENNAI 192 UP & UT GHAZIABAD 217 WB HOOGHLY
143 PB & CH NAWASHAHAR
168 TN COIMBATORE 193 UP & UT GONDA 218 WB HOWRAH
144 PB & CH PATHANKOT
169 TN CUDDALORE 194 UP & UT GORAKHPUR 219 WB KOLKATA
145 PB & CH PATIALA
170 TN ERODE 195 UP & UT HALDWANI 220 WB MIDNAPUR
RISK MANAGEMENT STRICTLY CONFIDENTIAL 36

37. Appendix B
List of ECS Locations
S. No. Location State S. No. Location State S. No. Location State
1 Hyderabad Andhra Pradesh 29 Gulbarga Karnataka 57 Udaipur Rajasthan
2 Tirupati Andhra Pradesh 30 Davangere Karnataka 58 Jodhpur Rajasthan
3 Nellore Andhra Pradesh 31 Hassan Karnataka 59 Bikaner Rajasthan
4 Vizag Andhra Pradesh 32 Panjim Karnataka 60 Kota Rajasthan
5 Kakinada Andhra Pradesh 33 Calicut Kerala 61 Chennai Tamil Nadu
6 Guntur Andhra Pradesh 34 Trichur Kerala 62 Pondicherry Tamil Nadu
7 Tenali Andhra Pradesh 35 Cochin Kerala 63 Madurai Tamil Nadu
8 Vijaywada Andhra Pradesh 36 Trivandrum Kerala 64 Salem Tamil Nadu
9 Delhi Delhi 37 Mumbai Maharashtra 65 Erode Tamil Nadu
10 Rajkot Gujarat 38 Pune Maharashtra 66 Coimbatore Tamil Nadu
11 Ahmedabad Gujarat 39 Solapur Maharashtra 67 Tirupur Tamil Nadu
12 Baroda Gujarat 40 Kolhapur Maharashtra 68 Tirunelveli Tamil Nadu
13 Surat Gujarat 41 Nasik Maharashtra 83 Trichy Tamil Nadu
14 Jamnagar Gujarat 42 Aurangabad Maharashtra 69 Kanpur Up & Ut
15 Anand Gujarat 43 Nagpur Maharashtra 70 Allahabad Up & Ut
16 Bhavnagar Gujarat 44 Indore Mp & Cg 71 Varanasi Up & Ut
17 Jamshedpur Jharkhand 45 Bhopal Mp & Cg 72 Lucknow Up & Ut
18 Ranchi Jharkhand 46 Gwalior Mp & Cg 73 Dehradun Up & Ut
19 Dhanbad Jharkhand 47 Jabalpur Mp & Cg 74 Gorakhpur Up & Ut
20 Bangalore Karnataka 48 Raipur Mp & Cg 75 Agra Up & Ut
21 Mysore Karnataka 49 Bhubaneshwar Orissa 76 Kolkata West Bengal
22 Mangalore Karnataka 50 Cuttack Orissa 77 Burdwan West Bengal
23 Hubli Karnataka 51 Ludhiana Punjab & Ch 78 Durgapur West Bengal
24 Udupi Karnataka 52 Amritsar Punjab & Ch 79 Siliguri West Bengal
25 Belgaum Karnataka 53 Jalandhar Punjab & Ch 80 Guwahati West Bengal
26 Shimoga Karnataka 54 Chandigarh Punjab & Ch 81 Asansol West Bengal
27 Bijapur Karnataka 55 Jaipur Rajasthan
28 Raichur Karnataka 56 Bhilwara Rajasthan
RISK MANAGEMENT STRICTLY CONFIDENTIAL 37

38. Appendix C
Customer applies loan Pulsar 150 & the scheme is( scheme Code 9801) with
ROI of 10% p.a. flat with 1 advance EMI for 18 months. The scheme carries
3.5% upfront interest, Rs 100 as service charges.
• Ex-showroom + RTO charges + Insurance = ORP
On Road Price
(ORP) • 62113 + 5018 + 1498 = 68629
• Initial payment made by customer
Margin Money
• 10295
• ORP – Margin Money
Loan Amount
• 68629 - 10295 = 58334
• Rate of Interest * Loan Amount *Tenure ( in yrs) = Interest p.a
Interest • 10.30% * 58334 * 1.5 =9013
Continues…
RISK MANAGEMENT STRICTLY CONFIDENTIAL 38

39. Continues..
• ( Loan Amount + Total interest ) / tenure (In Mths)
EMI • =(58334 + 9013) / 18 = 3742
• Loan Amount – (No. of Adv EMI * EMI)
Net Exposure
• 58334 - (1*3742) = 54592
• (On Road Price – Margin Money – Adv EMI ) *100 / On Road Price
LTV
• =68629 - 10295 – 3742 = 80%
• Margin Money +Adv Emi + Processing fees + Upfront Interest +Any other charges
Down Payment • =10295 + 3742 + 100 + (3.5*58334) = 16179
Disbursement • ORP – Down Payment
Amount • 68629 - 16179 = 52450

40. Appendix D
Document Template
Field Investigation format:
Credit Approval Memo (CAM) :
Agri Survey Form:
Income Assessment Form
Vernacular Form
RISK MANAGEMENT STRICTLY CONFIDENTIAL 40