This document discusses the process of change and provides interventions for different phases of change. It outlines 5 phases: 1) unaware of the need to change, 2) unclear direction of change, 3) facing problems along the way, 4) losing interest as the problem is almost solved, and 5) oscillating between the old and new. For each phase, the document describes typical experiences and provides examples of interventions such as amplifying problems, allowing trials and errors, appreciating progress, and dealing with negativity to help teams through the change process.

1. The Path of Change
ConneXoX
Pierluigi Pugliese

2. 2

3. The Dynamics of Change…
3

4. It’s a dance…
4

5. Change: Is it so Linear?
5
Maybe
one day…
Today
Adapted from:Tetralemma - M.V. von Kibéd, I. Sparrer

6. What does your team need? (1)
6
Today

7. Let’s Start from Today…
• Unaware of the need to change
• What is burning here?
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8. Your experience…
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9. My Interventions…
• Amplify problems
• Show consequences
(Logic usually does to help)
• Discuss the “Away From”
(Motivation preference)
9

10. What does your team need? (2)
10
Away from?
Today
Fog
But where?

11. Change but… the Direction?
• Brainstorming, but clueless
• Lack of Data
• Low Morale
• Uncertainty
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12. Your experience...
12

13. My Interventions…
• Coaching (questions…)
• Teaching (add knowledge)
• Allow trials and errors
• Culture of safety
• Appreciate initiative
• Work on the vision
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14. What does your team need? (3)
14
Away from?
Committed?
But where?
Today
Obstacles
Fog

15. Problems Along the Way
• Goal clear, unexpected issues
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16. Your experience…
16

17. My Interventions…
• Remove impediments
• Motivation, Reinforcement
• Appreciate progress done
• Help focus
17

18. What does your team need? (4)
18
Away from?
Maybe
one day…
Committed?
Towards!
But where?
Today
Obstacles
Fog

19. Almost There…
• Energised, though Tired
• Less Interesting?
(Problem is almost solved…)
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20. Your experience…
20

21. My Interventions…
• Motivation
• Remind goal
• Help focus
• Measure completion
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22. What does your team need? (5)
22
Away from?
Maybe
one day…
Committed?
Towards!
But where?
OscillatingToday
Obstacles
Fog

23. Almost There…
• Old & New, Good & Bad
• Drivers: Failures, Setbacks,
New information, Motivation work, …
• Comparison
23

24. Your experience…
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25. My Interventions…
• Remind problems of the past
• Remind/Reinforce work done
(sunk cost?)
• Deal with negativity
• Oscillations as a discovery
• Culture of safety
• Reming goal
• Help focus
25

26. What does your team need?
26
Away from?
Maybe
one day…
Committed?
Towards!
But where?
OscillatingToday
Obstacles
Fog

27. Discuss your Team…
• What phase? => Signals?
• What could be your interventions?
=> Discuss with your neighbour…
27

28. What does your team need?
28
Away from?
Maybe
one day…
Committed?
Towards!
But where?
OscillatingToday
Obstacles
Fog
Adapted from:Tetralemma - M.V. von Kibéd, I. Sparrer

29. Questions?
29

30. Pierluigi Pugliese
http://blog.connexxo.com
ConneXoX