There is a new e-etiquette for social interaction, as we have a huge number of digital and physical communications channels at our fingertips. But what’s acceptable and what isn’t? For more information on Pitney Bowes visit http://www.pitneybowes.com/uk/our-company.html

1. Modern Manners and E-Etiquette:
What’s acceptable behaviour in 2016?
As our lives become ever more digitised, nearly half of us
believe that the rule book for manners has been re-written,
and that there is now a new ‘e-etiquette’ for social interaction.
But while some digital interruptions in social situations are
deemed acceptable, others are viewed as ill-mannered.
The e-etiquette of occasions
Digital disruptions
We have reached a tipping point in digital communications where the
majority of people are now exasperated by others’ obsession with
constantly checking their devices for digital updates, rather than
engaging with people in their current surroundings.
There are certain situations that people still feel should always be handled in person,
such as announcing plans to get married, while other occasions are more likely to be
arranged digitally.
Research conducted amongst a nationally representative sample of 1,176
UK adults by Coleman Parks Research on behalf Pitney Bowes, April 2016
Despite our annoyance, most Brits admit to behaving in ways that they find
rude in others:
62%
texting while walking in a
public place
53%
use capitals in texts/emails
to make a point
48%
talk on a phone in a
public place
71%
of us feel this is rude, up
from 13% in 2013
69%
feel this is rude, up from
49% in 2013
63%
feel this is rude, up from
45% in 2013
Talking on a phone
in a public place
Checking emails
in a meeting
Checking texts during
a business lunch
Announcing a lifetime event
#PitneyBowes
37%
in person
26%
via social network
Ending a relationship
49%
in person
6%
via email
Arranging a night out
37%
via text message
28%
in person
Sending Birthday Cards
72%
via postal cards
26%
via eCards