13. Mapping the Path to Market Leadership Market-Oriented Culture and Process Superior Customer Value Proposition Positioning with Distinctive Competencies Relationship Strategies Organizational Change
14. The rationale for inter organizational relationships Rationale for Forming Strategic Relationships Value-enhancing opportunities Competitive strategy Skills and resource gaps Environmental complexity
15. Forms of organizational relationships Firm Supplier relationships Customer relationships Internal partnerships Lateral partnerships
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25. Communication of performance Analysis,Reviews & Decisions Taken Action taken Communication to Concerned MOM BU/Dept. WC
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28. Performance Measures Reviewed By SLT Periodicity Agenda Reviewed By Daily To review critical areas of Improvement MD & SBU Heads Weekly &Monthly To review the operations of the SBU MD, SBU Heads, Departmental Heads Half Yearly Individual PPMS Review Managers + SLT members Yearly Business Performance MD, SBU Heads & Other Dept. Heads
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38. Score Category Percentage Score (out of 120) Senior Leadership (70 pts) 70 % 49 Governance and CSR (50 pts) 75 % 37.5 Total 96.5
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