CASE STUDY TECH-INN SOLUTIONS LIMITED

Workforce profile EDUCATION

Workforce profile BU / DEPARTMENT

Workforce profile FUNCTION

Workforce profile LOCATION

Workforce profile EXPERINCE

Mapping the Path to Market Leadership Market-Oriented Culture and Process Superior Customer Value Proposition Positioning with Distinctive Competencies Relationship Strategies Organizational Change

The rationale for inter organizational relationships Rationale for Forming Strategic Relationships Value-enhancing opportunities Competitive strategy Skills and resource gaps Environmental complexity

Forms of organizational relationships Firm Supplier relationships Customer relationships Internal partnerships Lateral partnerships

Communication of performance Analysis,Reviews & Decisions Taken Action taken Communication to Concerned MOM BU/Dept. WC

Performance Measures Reviewed By SLT Periodicity Agenda Reviewed By Daily To review critical areas of Improvement MD & SBU Heads Weekly &Monthly To review the operations of the SBU MD, SBU Heads, Departmental Heads Half Yearly Individual PPMS Review Managers + SLT members Yearly Business Performance MD, SBU Heads & Other Dept. Heads

Score Category Percentage Score (out of 120) Senior Leadership (70 pts) 70 % 49 Governance and CSR (50 pts) 75 % 37.5 Total 96.5