The ERA Insurance team can help you source the right insurance cover for your business at a better price. Share the additional savings they achieve over and above your renewal offer. Alternatively - why not have them review your employee benefits programme to help you maintain the right cover and whilst reducing the cost.

1. find extra profit
ERA Insurance Cost Management Ltd
Expense Reduction
Analysts

2. These are just some of the organisations
whose insurance premiums ERAICM has
significantly reduced
“I was particularly concerned that, as a new company coming out from the shelter
of a group insurance programme, we might face an increase in premiums. The
group insurance covers were very generalist and there was a definite need for a
programme more suited to Zavvi’s retail operations. We were also used to the
extensive support of a group insurance department and, therefore, needed to
review our administration and risk management procedures.
I was very impressed with the depth of expertise which was applied to the
exercise, which was a well balanced objective process and delivered many
improvements including substantial cost savings. It was a painless process
and one which I would recommend to all organisations.”
Steve Peckham
Chief Financial Officer, Zavvi Entertainment

3. Introduction
The ERAICM approach provides the only genuine
method through which your organisation can
achieve real competition in the insurance market
ERA Insurance Cost Management ERAICM is not a broker or insurer and
(ERAICM) is a division of Expense does not handle or transact insurance,
Reduction Analysts, the largest cost giving the significant advantage of
management consultancy in the world. independence when negotiating with
Its sole aim is to provide the maximum suppliers. Its unique positioning
reduction in insurance costs for each of ensures no vested interests and this,
its clients whilst still maintaining scope together with the vast experience
of cover and service backed by earned from the wide diversity of the
proactive risk management. projects which have been undertaken,
has created strong relationships with
insurers and brokers alike.
“We forged a very strong working relationship with the ERAICM team. They
provided us with access to significant knowledge, technical expertise and
experience and understanding of the insurance market which is not readily
available to any organisation when they undertake this type of insurance
review on their own.
The results show that this was instrumental in the successful outcome of the
project. The savings on insurance that we achieved with the help of ERAICM
exceeded all our expectations. We would not have made those savings
without their valuable guidance.”
Geoff Hunt
Deputy General Counsel, Volkswagen Group United Kingdom Limited
Introduction ERAICM 3

4. The Benefits
ERAICM currently enjoys a success rate of over 98%,
with average cost savings of 17.5% achieved for clients.
What effect could a saving like this have on your
organisation’s bottom line?
The ERAICM approach is pragmatic • A simple and unobtrusive approach, All of this is delivered whilst
and delivers real financial savings minimising the amount of maintaining scope of cover and your
whilst maintaining quality, regardless management time required current level of support services.
of whether the insurance market is
hardening or softening. • The strategic positioning of your Unlike insurance brokers, ERAICM
risks to optimise the good features will work with you under a no-saving,
Major Benefits include: no-fee arrangement as with all other
• The use of quality insurers and Expense Reduction Analysts projects.
• The maximisation of cost reduction brokers which, in the majority This means that if a saving is not
opportunities due to the negotiation of cases, are household names achieved you will not be charged a
and delivery of premium savings fee, whilst receiving the peace of mind
which would otherwise not have • The creation of a sustainable and that you are not being over-charged
been available profitable partnership between for your insurance.
you and your insurer
• Focused broker service delivery
“I would recommend ERAICM without hesitation. The approach of the team
has been very professional and they handled our renewal process in its entirety.
They are very knowledgeable about the insurance market and how the whole
industry operates and this insight gave us a valuable advantage.
In fact, one of the main benefits was that they were able to better present
our risk profile to the insurers by reviewing where our risks really lay and
this had a massive impact in reducing the premium.”
Chris Wade
Director of Finance, ATOC
4 ERAICM The Benefits

5. “The process was painless. ERAICM asked the right questions and we were
able to give them the right information. This was borne out when the proposals
made by ERAICM gave Nightfreight new policies, with considerable additional
value for the Group.
I would happily recommend ERAICM, if companies need an eye in the market
and want to understand the insurance language to present their profile accurately
and effectively.”
Ian Horsfall
Group Finance Director, Nightfreight GB
The Benefits ERAICM 5

6. Market Negotiations
The marketing of a client’s risk
and insurance programme can
be influenced by several factors.
These include:
• Poor perception of client’s risk
because of historic operations
or claims experience
• The existence of a broker review
exercise
• Political considerations where an
insurer would like to quote but the
importance of the existing broker
account acts as a constraint
• Brokers’ use of preferred insurers
• Incumbent broker’s defensive
strategies in closing down
The ERAICM approach overcomes these the markets
marketing constraints. Insurers recognise
that there is a truly level playing field when • A lack of access to exclusive
ERAICM is involved. Consequently, better facilities and markets
responses in terms of both cost and cover
can be achieved.
“Despite having a good grasp of insurance and managing our operational risks
within our management team, we recognised that we are not experts in the
insurance market.
We elected to engage ERA Insurance Cost Management Ltd (ERAICM), to undertake
an independent review of our insurance and risk programme in line with the OJEU
process and assist us in maximising the response from the insurance market.
We appreciated ERAICM’s impartial and independent focus, and the professional
way in which they managed a complicated time-consuming process, which
gave us peace of mind knowing that we are now receiving best value from the
insurance market.”
David Gordon
Company Secretary, Hanover Scotland
6 ERAICM Market Negotiations

7. The Project Process
We can apply our entire process to
your business or select elements
of it, enabling us to tailor our
solutions to your specific needs
and requirements. We use proven
techniques to understand your
organisation’s profile and only
then do we design a programme
or activities that is right for your
organisation.
In the course of a project ERAICM will:
Identify the issues
Manage market negotiations
Interpret the results
Implement the solutions
ERAICM will guide your organisation
through this entire process in a simple
and unobtrusive manner to achieve
your objectives
The Project Process ERAICM 7

8. The Challenge
ERAICM is fully authorised and regulated
by the Financial Services Authority
Insurance premiums and expenditure As well as an organisation’s own These factors demonstrate the purchase
on risk management and self-insured risks, exposures and historic claims of insurance and risk management
losses can represent a substantial cost experience, there are several external services must be treated as a dynamic
for organisations in every sector of factors which directly affect the cost process. So how can cost reduction
industry and commerce. But how of insurance premiums: best be achieved whilst still
certain can you be that these costs maintaining scope of cover and
are being managed in the most • The shifting insurance market cycle level of support services?
effective way possible?
• The market’s perception of an Historically, organisations have
organisation’s risks – often addressed this issue by carrying out
historically based and not always an insurance broker review. However,
reflecting the current business this process is not only extremely
activities time-consuming for management
but is also inherently flawed.
• Broker’s preferences for specific
insurers with whom they have a Defensive strategies from the existing
large book of business and where broker in an attempt to close down
balancing this portfolio may not markets and the competing brokers
always be in a particular client’s swamping insurers with alternative
interest enquiries, only serve to create
constraints in achieving the best
programme for the client.
“We were very pleased with the unobtrusive and unique approach ERAICM took
towards our insurance and risk programme. Their expertise in alternate broker
selection and market negotiations certainly paid dividends for FPA and this was
demonstrated in the final outcome. We made excellent savings and were so
pleased with the alternate broker that we appointed them for renewal. I would
thoroughly recommend any organisation to engage with ERAICM for an
insurance review.”
John Gibbons
Financial Director, Family Planning Association
8 ERAICM The Challenge

9. A Unique Approach
The ERAICM approach is an effective alternative
By using expertise and volume leverage Its focus is to ensure that your
in the marketplace, ERAICM has relationship with insurers and brokers
developed quality partnerships with moves from being purely transactional
major brokers and insurers and set to a fully interactive process, thus
up facilities exclusively for Expense opening up the opportunities for
Reduction Analysts clients. The your organisation to receive added
independence and objectiveness of value benefits from them.
ERAICM ensures that the best deals
are always secured for its clients. An important factor in this process is
the strategic positioning of your risk
Key benefits of our process are that portfolio so that the good features,
it is both unobtrusive and straight- such as risk management initiatives
forward. In effect, ERAICM will act and claims experience, are properly
on your organisation’s behalf as recognised in the pricing of premiums.
facilitators, taking the burden away
from you and saving management The large number and range of projects
time. This streamlined approach allows already undertaken by ERAICM has
ERAICM to be extremely agile in its provided it with a unique insight into
business, which has proved particularly the insurance market and enables it to
effective to achieve optimum results in understand what is truly possible to
the often tight renewal timeframe. achieve where conventional thinking
falls short. Consequently, ERAICM
consistently obtain results which clients
could not achieve for themselves.
ERAICM has saved clients as much as
80% on insurance costs and, on average,
achieves a saving of 17.5% within this
area of expenditure, whilst delivering
significant additional benefits
A Unique Approach ERAICM 9

10. A Compelling Proposition
These are just a few of the companies
we have helped achieve savings for:
ATOC Acheson Glover Albyn Housing Society Berwickshire Housing Association
British Autogard Cambridge Regional College Charville Estates Condor Ferries
Currie & Brown Dunne Group East Lothian Housing Association Family Planning Association
Fife Housing Gloucestershire College Hanover Scotland Independent Forgings & Alloys
Indigo Services Infoteam Irish Waste Lionverge Civils Lombok Mayflower Theatre Trust Medway Foods
Metco Services Morgan Cole N R Evans Logistics N Sethia Group Neoss
Nightfreight Odfjell Drilling (UK) Poole Harbour Commissioners QTR Transport Rosebery Estates
Scott Group Sector Security Service Innovation Group Sheffield International Venues
The Fry Group The Lowry The Thinktank Trust US Airtours Holidays Volkswagen
Weymouth College WJ & H Crozier Wartsila UK Limited Welmede Housing Association Zavvi
10 ERAICM A Compelling Propositon

12. find extra profit
Argentina Australia Austria Belgium Brazil Canada Chile Columbia Ecuador France
Germany Greece Hungary Jordan Italy Lebanon Luxembourg Mexico Morocco Netherlands
New Zealand Panama Portugal Spain Taiwan United Kingdom United States Uruguay
Expense Reduction
Analysts
ERA Insurance Cost Management Ltd is authorised and regulated
by the Financial Services Authority www.erauk.net