SlideShare ist ein Scribd-Unternehmen logo
1 von 43
© Mike Rother! PDCA FAST START!
pdca Kata!
By Mike Rother!
!"#$%&'$&%()"%*&+,("-"./.(%"$**0#"$1/$"2/3("4$"(/#5"
$*".%/'+'("'*,)&'+,6"(7.(%42(,$#"(8(%5")/5"
!"#$%"&
9:;<="
:,#4)(>"
!"#$%&'()*+*,-./*0$*1&23*4")(3%5*677*%&'()8*%383%93:;**<"=*6%3*>%33*)"*?"#$*6@:*=83*)(383*A6)3%&678*68*7"@'*
68*$"=*@")3*)(3*8"=%?3*6@:*?"#$%&'()*"@*36?(*#6'35*0=)*)(3$*A6$*@")*03*%3#%":=?3:*>"%*8673*&@*6@$*>"%A;*
© Mike Rother! PDCA FAST START! ,*
?@!AAB"C!D:;"<ED<C:@<FG?"
!;9!FH<"=IC"JF=KA<;L<"MI:HJAN"
Current
Condition
Target
Condition
© Mike Rother! PDCA FAST START!
© Mike Rother / Improvement Kata Handbook Iterate Toward the Target Condition 16
ITʼS THE SCIENTIFIC LEARNING CYCLE
These steps comprise the scientific process of acquiring knowledge;
by comparing a prediction with what actually happens. The PDCA
cycle provides a practical means of attaining your target condition
by giving you a systematic way of working through the grey zone.
Letʼs take a closer look at how PDCA actually works...
PREDICTION
PLAN
DOCHECK
orStudy
ACT
or Adjust
1
23
4
ACTION
EVALUATE
EVIDENCE
Interpret the data
Collect the data
Testable
Conduct the
experiment
B*
:GO?"GP<"?H:<FG:Q:H"A<!CF:FL"HNHA<"
R&$"4$O#",*$"(,*&61"$*"'("#"1*S"D;H!"T#'4(,+U'"
4$(%/+*,V"S*%3#W""N*&"%(S4%("5*&%"X%/4,"X5".%/'+'4,6"
/"%*&+,("/,)")(8(0*.4,6"/",(S"1/X4$W""G1(,"5*&"'/,"
)""S1/$"5*&"3,*SW""
?*2(+2(#"'/00()"*+,($-"$./01'$21%"TD;H!"*%"D;?!V"
© Mike Rother! PDCA FAST START!
GP:?"?A:;<?P!C<"@=9<?"N=I"
QC=@"H=FH<DG"G="C<!A:GN"
/*
H*,'(.$#"
-"H*22(,$#"
34,56)&07508690(%,:"(;3&
3-"&*-.2;3&
P*S"$*"
@/3("4$"C(/0"
© Mike Rother! PDCA FAST START! C*
:G"L:9<?"N=I"!"?GCIHGIC<;"D;H!"C=IG:F<"
N=I"H!F"?G!CG"I?:FL"G=;!N"
G14#"?04)(?1/%("648(#"5*&"/"%*&+,("$*"
.%/'+'(B"$*")(8(0*."#3400"Y*%"4$(%/+,6"
T(7.(%42(,+,6V"$*S/%)"/"$/%6($"'*,)4+*,W"
"
G1("%*&+,("4#"./%$"*Y"$1("<958"=090(%&
>,%,B"S14'1"4#"/"$(/'1/X0("./Z(%,"Y*%"
S*%34,6"#'4(,+U'/005W"
G1(":2.%*8(2(,$"J/$/B"/,)"$14#"D;H!"%*&+,(B"'*2X4,("
./Z(%,#"*Y"#'4(,+U'"$14,34,6"S4$1"$1("$('1,4[&(#"*Y"
)(04X(%/$(".%/'+'(B"$*"(,/X0("5*&"$*"/..05B"0(/%,"
/,)"$(/'1"$1("./Z(%,#""*
© Mike Rother! PDCA FAST START! D*
:2.%*8(2(,$"
J/$/"
H*/'14,6"
J/$/"
A(/%,(%"
H*/'1"
D0/,,4,6]"H*/'14,6"H5'0(#"
:,"$1("<7('&+,6".1/#("*Y"$1(":2.%*8(2(,$"J/$/"
KP<C<";=<?"GP:?"D;H!"C=IG:F<"Q:G":F^"
Understand!
the!
Direction!
Grasp the
Current
Condition!
Establish!
the Next
Target
Condition!
Iterate!
Toward the
Target
Condition!
ʻExecutingʼ!
Coaching!
Cycles!
DA!FF:FL" <E<HIG:FL"
© Mike Rother! PDCA FAST START! E*
© Mike Rother! PDCA FAST START! F*
G(3*9&:3"*"@*)(3*@3H)*#6'3*'&938*6*CIA&@=)3*8=AA6%$*
">*)(3*&@)3%6?J"@*03)K33@*)(3*!"6?(*6@:*)(3*L36%@3%*
MNOPQ*
Q4%#$B"%(84(S"/"#1*%$"4,$%*)&'$*%5"84)(*"
G1(,"6*"*,"$*"_D%/'+'("L&4)(04,(#`"
*,"$1("Y*00*S4,6"./6("
© Mike Rother! PDCA FAST START! R*
GPC<<"DC!HG:H<"LI:;<A:F<?"
© Mike Rother! PDCA FAST START! .-*
G(3*S%8)*8)6'3*">*6@$*#%6?J?&@'*&8*)"*!"#$%#&'#!(')*$+(!;*
G%5"$*"'*.5"$1("./Z(%,"(7/'$05T*)"*%3#7&?6)3*)(3*%"=J@3*&@*6*
:37&03%6)37$*#%3?&83*K6$;*G(3*#6U3%@*A6$*>337*K%"@'*"%*
=@@6)=%675*0=)*%38&8)*)(3*)3A#)6J"@*)"*?(6@'3*&)*6)*)(&8*#"&@);*
LI:;<A:F<"ab""?+'3"$*"$1("D/Z(%,"
V3*"W3@*:&87&23*'"&@'*)(%"='(*)(&8*:37&03%6)3*#(683*6)*)(3*
03'&@@&@'5*6@:*&)8*87"K@388*?6@*736:*=8*)"*)(&@2*&)X8*@")*
K"%2&@';**G(&8*&8*6*A&8)623*)(6)*?6@*7"?2*$"=*&@)"*$"=%*?=%%3@)*
82&7783);*
*
Q@?3*)(3*#6U3%@*#%383@)3:*(3%3*3@)3%8*$"=%*=@?"@8?&"=8*6@:*
03?"A38*A"%3*(60&)=67*&)*'3)8*>68)3%5*8A"")(3%*6@:*368&3%;*
G(&@2*">*$"=%*36%7$*#%6?J?3*68*,"$-,#'."/#%"#,(%#0&'%;*
© Mike Rother! PDCA FAST START! ..*
LI:;<A:F<"cb"":$"G/3(#"GS*"D(*.0("$*"D%/'+'("
?(0&.",1/&d"?(0&@0,8(08&
© Mike Rother! PDCA FAST START! .,*
Y3*8=%3*)"*36%A6%2*JA3*>"%*#%6?J?&@'*)(3*#6U3%@*393%$*:6$;*
Z*'"":*K6$*)"*)%&''3%*)(&8*&8*)(%"='(*:6&7$*[!"6?(&@'*!$?738;*
*
Q@3*?"6?(&@'*?$?73*&@9"7938*)(3*!"6?(*682&@'*)(3*e"H*/'14,6"J/$/"
M&(#+*,#*">*)(3*L36%@3%5*K("*=838*)(3*D;H!"H5'0(#"C('*%);*O"*
)(&8*"@?3*#3%*:6$*6)*6*8?(3:=73:*JA3*#7=8*68*)(3*@33:*6%&8385*
)62&@'*60"=)*.C*A&@=)38*36?(*JA3;**133)*6)*)(3*>"?=8*#%"?388;*
LI:;<A:F<"fb""D%/'+'("/"A4Z0("<8(%5";/5"
O"*)(3*S%8)*?"6?(&@'*?$?73*">*)(3*:6$*36%7$*&@*)(3*:6$5*8"*)(3*
L36%@3%*?6@*)623*)(3*@3H)*8)3#*]:"*)(3*@3H)*^O!Z*_*
3H#3%&A3@)`*)(6)*:6$*&>*#"88&073;*
© Mike Rother! PDCA FAST START! .B*
GK="G==A?"N=IOAA"F<<;"
© Mike Rother! PDCA FAST START!
Current
Condition
Target
Condition
Learner
Coach
./*
I?<"GP<?<"GK="G==A?"Q=C"D;H!"
aW"D;H!"H5'0(#"C('*%)"
cW"G1("Q48("H*/'14,6"J/$/"M&(#+*,#"
I#()"X5"$1("A(/%,(%"
I#()"X5"$1("H*/'1"
© Mike Rother! PDCA FAST START!
1) What is the Target Condition?
2) What is the Actual Condition now?
--------(Turn Card Over)--------------------->
3) What Obstacles do you think are preventing
you from reaching the target condition?
Which *one* are you addressing now?
4) What is your Next Step?
(Next experiment) What do you expect?
5) How quickly can we go and see what we
Have Learned from taking that step?
The Five Questions
*Youʼll often work on the same obstacle with several experiments
.C*
!7&?2*"@*)(3*7&@2*"%*&77=8)%6J"@*037"K*)"*:"K@7"6:*6*#:>*S73*)(6)*
&@?7=:38*0")(*^O!Z*)""78a*
*
KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_Cfd!6%:;#:>*
;*S,0*/)"$1("c"$**0#",*S"
© Mike Rother! PDCA FAST START! .D*
DC!HG:H<":F?GCIHG:=F?"
A<!CF<C" H=!HP"
© Mike Rother! PDCA FAST START! .E*
K1/$"$1("
A(/%,(%";*(#"
G1("A(/%,(%".0/,#"TX(Y*%(V"/,)"%(g('$#"*,"T/h(%V"14#"i
1(%"(7.(%42(,$#"$*S/%)"$1("$/%6($"'*,)4+*,"j"*,("#$(."
/$"/"+2("j"X5"%('*%)4,6"$1(2"4,"$1("D;H!"HNHA<?"
C<H=C;"/#"#1*S,"*,"$1(",(7$"./6(#"
© Mike Rother! PDCA FAST START!
Date, step & metric What happened What we learnedWhat do you
expect?
ConducttheExperiment
PDCA CYCLES RECORD
Process:
Learner:
Obstacle:
DoaCoachingCycle
Coach:
(Each row = one experiment)
.F*
GP<"A<!CF<CO?"D;H!"HNHA<?"C<H=C;"
© Mike Rother! PDCA FAST START! .R*
A!N=IG"=Q"GP<"D;H!"HNHA<?"C<H=C;"
© Mike Rother! PDCA FAST START! ,-*
A!N=IG"=Q"GP<"D;H!"HNHA<?"C<H=C;"
G1("580)61:"(&A6)0"/,)"$1("0=6)0(10"#4)("
G1(".%()4'+*,"#4)("TA<QGV"
4#"S1(%("5*&".0/,"$1(",(7$"
(7.(%42(,$"/,)".%()4'$"
$1("*&$'*2("
G1("(84)(,'("#4)("TC:LPGV"4#"S1(%("
5*&"%('*%)"S1/$"/'$&/005"1/..(,()B"
'*2./%("$1/$"S4$1"$1(".%()4'+*,"
/,)"%('*%)"S1/$"5*&"0(/%,()"
© Mike Rother! PDCA FAST START! ,.*
GP<"R!?:H"D!GG<CF"
Q*%"&#4,6"$1("D;H!"H5'0(#"C('*%)"
TaV "D0/,"$1("(7.(%42(,$"T-"$1(,"'*,)&'$"/"H*/'14,6"H5'0(VW"
TcV "C(g('$"*,"$1("*&$'*2("*Y"$1("(7.(%42(,$"X5"'*2./%4,6"
"$1(".%()4'+*,"S4$1"$1("/'$&/0"%(#&0$#W"
TfV "D0/,"$1(",(7$"(7.(%42(,$"X/#()"*,"S1/$"5*&"0(/%,()W"
© Mike Rother! PDCA FAST START! ,,*
G(3*>"%A*&8*%36:*73WI)"I%&'()5*"@3*%"K*6)*6*JA3;**</'1"%*S"k"*,("(7.(%42(,$W"
Q@?3*$"=*'3)*8)6%)3:5*)(3*#6U3%@*">*)(3*>"%A*%3#36)8*6W3%*36?(*3H#3%&A3@);*
P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)"
B&C/,%&)"&#0&(00)&%"&
&&&&+0,8(&("#D&
B&!"#&#6++&#0&%0A%&6%D&
B&!"#&#6++&#0&90,AE80&6%D&
© Mike Rother! PDCA FAST START! ,B*
P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)"
© Mike Rother! PDCA FAST START! ,/*
P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)"
F*S"4$O#"+2("Y*%"$1(",(7$"'*/'14,6"'5'0("
© Mike Rother! PDCA FAST START! ,C*
GP<"?H:<FG:Q:H"A<!CF:FL"HNHA<":?"
<@R<;;<;":F"GP<"D;H!"HNHA<?"C<H=C;"
G*"2/3("$1("'5'0("(/#5"$*"*.(%/+*,/04l("-".%/'+'("
© Mike Rother! PDCA FAST START! ,D*
?*2(")4m(%(,$"34,)#"*Y"D;H!"(7.(%42(,$#""
© Mike Rother! PDCA FAST START! ,E*
g&@?3*$"=*?6@*"@7$*833*)(3*@3H)*)%=3*"08)6?73*6W3%*$"=*)623*
6*8)3#5*:"*)(3*3H#3%&A3@)*@"K*K&)(*K(6)393%*$"=*(693*
H*,)&'$"(/'1"(7.(%42(,$"
/#"'1(/.05"/,)"[&4'305"/#".*##4X0("
© Mike Rother! PDCA FAST START! ,F*
N)X8*$"=%*G6%'3)*!"@:&J"@5*K(&?(*(68*6@*6?(&393I0$*:6)3*6@:*&8*
A368=%360735*)(6)*0%&@'8*)(3*03@3S);*e6&73:*3H#3%&A3@)8*67"@'*)(3*
K6$*6%3*=83>=7*:&8?"93%&38*)(6)*8("K*$"=*K(6)*$"=*@33:*)"*>"?=8*"@*
)"*6?(&393*)(6)*'"67*0$*)(3*:38&%3:*:6)3;*G(&@'8*"??=%*67"@'*)(3*K6$*
)(6)*8(&W*$"=%*)(&@2&@'*6@:*?6=83*$"=*)"*%39&83*$"=%*&:368;*G(6)X8*
@"%A67;*
;*,]$"(7.('$"(8(%5"#$(."$*"X%4,6"/"2(/#&%(/X0("X(,(U$"
!6%)""@*0$*
O3A3)%&*16%J@*
© Mike Rother! PDCA FAST START! ,R*
P*S"$*"D%*'(##"$1("C(#&0$#"*Y"</'1"<7.(%42(,$"
<(A%8E1:"(A&F"8&%/0&@0,8(08&
aW"C('*%)")/$/"/X*&$"S1/$"
"/'$&/005"1/..(,()"TRVW"
"
cW"H*2./%("$1(".%()4'+*,"5*&"
"%('*%)()"X(Y*%("$1("
"(7.(%42(,$"T!V"/,)"$1(")/$/"
"Y%*2"$1("(7.(%42(,$"TRVW""
"?&22/%4l("S1/$"5*&"0(/%,"THVW"
"
fW"G/34,6"/00"*Y"$1/$"4,B")('4)("
"S1/$"5*&".0/,"Y*%"5*&%",(7$"
"#$(."T$1(",(7$"(7.(%42(,$VB"
"/,)"S1/$"5*&"(7.('$"T;VW"
12(#3(&*-(*#'2"4.!#526'$)&..6#5"$-%#
%"#%2$'#$-0"*7&8"-#!4*$-,#%2(#
9"&)2$-,#96).(#
© Mike Rother! PDCA FAST START! B-*
K1/$"$1("
H*/'1";*(#"
:$]#",*$"n&#$".%/'+'("$1/$"2/3(#".(%Y('$B"4$"1/#"$*"X("
1"8801%".%/'+'("/,)"$1("A(/%,(%"1/#"$*"(7.(%4(,'("
#&''(##W"G1("n*X"*Y"$1("H*/'1"/$"$14#"#$/6("4#"$*"(,#&%("
$1/$"$1("A(/%,(%"4#"Y*00*S4,6"6**)".%*'()&%("/#"#i1("
4$(%/$(#"T'*,)&'$#"(7.(%42(,$#V"$*S/%)"$1("$/%6($"
'*,)4+*,W"
© Mike Rother! PDCA FAST START!
Reflect on the Last Step Taken
Because you donʼt actually know
what the result of a step will be!
1) What did you plan as your
Last Step?
2) What did you Expect?
3) What Actually Happened?
4) What did you Learn?
------------------------------>
Return to question 3
Card is turned over to
reflect on the last step
Back of card - Reflection Section
THE FIVE-QUESTION CARD
Available on the Toyota Kata website
1) What is the Target Condition?
2) What is the Actual Condition now?
--------(Turn Card Over)--------------------->
3) What Obstacles do you think are preventing
you from reaching the target condition?
Which *one* are you addressing now?
4) What is your Next Step?
(Next experiment) What do you expect?
5) How quickly can we go and see what we
Have Learned from taking that step?
The Five Questions
*Youʼll often work on the same obstacle with several experiments
B.*
For the Coach
GP<"Q:9<"H=!HP:FLoJ!G!"MI<?G:=F?"
© Mike Rother! PDCA FAST START! B,*
h*G(3*e&93*f=38J"@8*A":37*)(3*
8?&3@JS?*#6U3%@*">*)(&@2&@'*6@:*6?J@'*
*
h*G(3*?6%:*&8*$"=%*8?%&#)*>"%*?"@:=?J@'*
?"6?(&@'*?$?7385*)"*(37#*$"=*6?i=&%3*
)(3*(60&)*">*)(&8*#6U3%@*
*
h*N@*36?(*?"6?(&@'*?$?73*)(3*!"6?(*6828*
677*i=38J"@8*"@*)(3*>%"@)*j*06?2*">*)(3*
?6%:5*"@3*6)*6*JA3;*<"=*?6@*678"*682*
6::&J"@67*i=38J"@8;*
*
h*G(3*!"6?(*&8*)36?(&@'*)(3*L36%@3%*6*
K6$*">*)(&@2&@'*0$*=8&@'*)(3*86A3*
#6U3%@*">*3@i=&%$*393%$*?"6?(&@'*?$?73*
G1("H*/'1O#"Q48("M&(#+*,"H/%)"
G(3*#"K3%*">*)(3*e&93*f=38J"@8*&8*'%36)5*K(3@*$"=X93*736%@3:*
("K*)"*682*)(3A*6@:*("K*)"*%38#"@:*)"*)(3*6@8K3%8*$"=*'3)*
G14#"4#"$1("H*/'1O#"#'%4.$W""H/%%5"4$"S4$1"5*&>"
© Mike Rother! PDCA FAST START!
Next
coaching
cycle
1) What is the target condition?
2) What is the actual condition now?
-- (flip card & reflect on last step) --
3) What obstacles do you think are preventing
you from reaching the target condition?
Which *one* are you addressing now?
4) What is your next step?
(Next experiment) What do you expect?
5) How quickly can we go and see what
we have learned from taking that step?
P
DC
A
Framing
questions
The next
experiment
Focus
Next
coaching
cycle
A COACHING CYCLE SHOULD LEAD
TO SOME KIND OF EXPERIMENT
Note that an experiment is a learning experience that doesnʼt
necessarily involve making a change in the focus process.
“Further analysis” and “go and see” can be the next step.
Reflect
BB*
!"'*/'14,6"'5'0("#1*&0)"0(/)"$*"
#*2("34,)"*Y",(7$"(7.(%42(,$"
:,"2*#$"'/#(#"$1(")4/0*6"*Y"*,("'*/'14,6"'5'0("
#1*&0)"Y*'&#")*S,"$*"*,("D;H!"'5'0("
© Mike Rother! PDCA FAST START! B/*
G1("J,*S0()6("G1%(#1*0)"4#"$1(".*4,$"/$"S14'1"$1("
A(/%,(%"1/#",*"Y/'$#"*%")/$/"/,)"#$/%$#"6&(##4,6W"
G14#"4#"&#&/005"S1(%("$1("A(/%,(%]#",(7$"(7.(%42(,$"S400"X(W"
;&%4,6"/"'*/'14,6"'5'0("$1("H*/'1"#1*&0)"
04#$(,"Y*%"$1(".E880(%&>("#+0)G0&H/80A/"+)&
© Mike Rother! PDCA FAST START!
ike Rother / Improvement Kata Handbook Coaching Kata - Part 1 16
g
ed on a diagram by Don Clark
1
Target Condition
1
Target
Condition
2
Current
Condition
3
Current
Obstacle
Next
Coaching
Cycle
4 & 5
Next
Step
Reflection :
- What did you plan as your
last step?
- What did you expect?
- What actually happened?
- What did you learn?
2
Current Condition
What are we
striving to
achieve?
Where are we
actually now?
Reflect on the
last step
3
Current
Obstacle
What obstacle
are we
focusing on
now?
4 & 5
Next Step
What is the threshold
of knowledge?
What is the next
experiment?
Learner
Conducts the
Experiment
Testing a
prediction
through action
THE COACHING-CYCLE PATTERN
Follows the Five Coaching Kata Questions
ive Coaching Kata
tions follow a
tific pattern of
ng and acting, and
de a structured
ce routine for
the Coach and the
er.
BC*
G1("H*/'14,6"H5'0("D/Z(%,"
© Mike Rother! PDCA FAST START! BD*
94)(*"4#"$S*"./6(#"/1(/)"
Coaching!
Cycles!
© Mike Rother! PDCA FAST START!
© Mike Rother / Improvement Kata Handbook Appendix - Forms 16
Obstacle Parking Lot
•
•
•
•
•
•
•
•
•
•
•
Obstacle
How can you
measure that?
BE*
GS*"Y*%2#"5*&]00"#(("$1("A(/%,(%"&#4,6"
4,"$1("84)(*b"
A(/%,(%O#"?$*%5X*/%)"
© Mike Rother! PDCA FAST START!
KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_!"6?(&@'d!$?73dPH6A#73;#:>*
BF*
C(/)"/))4+*,/0"(7/2.0("'*/'14,6"'5'0(#"*,04,("
X5"'04'34,6"*,"$1("04,3"*%"400&#$%/+*,"X(0*Sb"
@*%("<7/2.0("H*/'14,6"H5'0(#"
A(/%,(%" H*/'1"
© Mike Rother! PDCA FAST START! BR*
F=K":G]?"=9<C"G="N=I"
N77=8)%6J"@*>%"A#:&6;'#<*$)=#<.",#
© Mike Rother! PDCA FAST START! /-*
;=FOG"Q=CL<G"GP<"GPC<<"
DC!HG:H<"LI:;<A:F<?"
@<FG:=F<;"<!CA:<C"
© Mike Rother! PDCA FAST START! /.*
!,)"*8(%"+2("5*&"'/,"$/40*%"$1(#("$**0#"
/,)"%*&+,(#"$*"#&4$"5*&%"*%6/,4l/+*,"
<8(%5"*%6/,4l/+*,"4#"&,4[&(B"/,)"(/'1"&0+2/$(05"%([&4%(#"
#0461$05")4m(%(,$".%/'+'("%*&+,(#W"K(O8("0(/%,()"*,05"$**"
S(00"$1/$"#42.05"X(,'12/%34,6"/,)"'*.54,6"S1/$"*$1(%"
*%6/,4l/+*,#"/%(")*4,6"4#",*$"(m('+8(W"
"
P*S(8(%B"$1("U%#$"#$/6("*Y"5*&%".%/'+'4,6"4#"$*"$%5"$*")*"
$1(#(".%/'+'("%*&+,(#"(7/'$05W":Y"5*&".%/'+'(")/405"/,)"
6/4,"#*2(".%*U'4(,'5B"5*&]00"/X#*%X"$1("#'4(,+U'"0*64'"/,)"
.&%.*#("X(14,)"$1(#("$**0#"/,)"%*&+,(#W"!$"$1/$".*4,$"5*&"
'/,"X("2*%("*.(,"/,)")(8(0*."5*&%"*S,"#$50(B"#*"0*,6"/#"4$"
'*,+,&(#"$*"4,'*%.*%/$("$1("0*64'W"
"
R5"4,4+/005"#(p,6"0424$#"*,".%/'+'("42.%*84#/+*,"5*&]00"
/'[&4%("/"#(,#("Y*%"$1("(##(,'(B"S14'1"$1(,"/00*S#"5*&"$*"
1/,)0(")48(%#("#4$&/+*,#"#3400Y&005W"
© Mike Rother! PDCA FAST START!
/,*
:Q"N=I"K!FG"@=C<";<G!:Ab"
=,"$1("3H"I"%,&>,%,&C0JA6%03&
:2.%*8(2(,$"J/$/"P/,)X**3"
G1("'*,+,&/005o(8*084,6"*,04,("
:2.%*8(2(,$"J/$/"P/,)X**3"4#"
%/0"%(#*&%'("Y*%"/,5*,("S1*"
S/,$#"$*".%/'+'("*%"'*/'1"$1("
:2.%*8(2(,$"J/$/O#"#'4(,+U'"
./Z(%,"*Y"$14,34,6"/,)"/'+,6*
© Mike Rother! PDCA FAST START! /B*
KLMH&C<M!LM;&
Q*%")(8(0*.4,6"#'4(,+U'"24,)#($"

Weitere ähnliche Inhalte

Andere mochten auch

TOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONSTOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONSMichael Lombard
 
Introduction to the Improvement Kata
Introduction to the Improvement KataIntroduction to the Improvement Kata
Introduction to the Improvement KataMike Rother
 
Why Your A3 Needs the IK
Why Your A3 Needs the IKWhy Your A3 Needs the IK
Why Your A3 Needs the IKMike Rother
 
Kata Slides & Graphics v4.1
Kata Slides & Graphics v4.1Kata Slides & Graphics v4.1
Kata Slides & Graphics v4.1Mike Rother
 
Toyota Kata presentation for the Agile Finland community
Toyota Kata presentation for the Agile Finland communityToyota Kata presentation for the Agile Finland community
Toyota Kata presentation for the Agile Finland communityTeemu Toivonen
 
Problem solving tools 112411
Problem solving tools 112411Problem solving tools 112411
Problem solving tools 112411Khriztel NaTsu
 
The Basics of the A3-method (a repackaged version of Toyota Kata)
The Basics of the A3-method (a repackaged version of Toyota Kata)The Basics of the A3-method (a repackaged version of Toyota Kata)
The Basics of the A3-method (a repackaged version of Toyota Kata)Teemu Toivonen
 
Tools for Problem Indentification and Analysis
Tools for Problem Indentification and AnalysisTools for Problem Indentification and Analysis
Tools for Problem Indentification and AnalysisURBACT
 
201501 présentation bureau d'étude collaboratif
201501 présentation bureau d'étude collaboratif201501 présentation bureau d'étude collaboratif
201501 présentation bureau d'étude collaboratifATTOM
 
Toyota Kata Improvement
Toyota Kata ImprovementToyota Kata Improvement
Toyota Kata Improvementguest2d38c7
 
Lean marketing master
Lean marketing masterLean marketing master
Lean marketing masterBrett Noyes
 
Leading, Learning, Innovation with Toyota Kata
Leading, Learning, Innovation with Toyota KataLeading, Learning, Innovation with Toyota Kata
Leading, Learning, Innovation with Toyota KataGerardo Aulinger
 
Toyota KATA Overview Presentation
Toyota KATA Overview PresentationToyota KATA Overview Presentation
Toyota KATA Overview PresentationUTCIS
 
AASHE 2014 Mind Mapping: A Systems Thinking Application for Change Management
AASHE 2014 Mind Mapping: A Systems Thinking Application for Change ManagementAASHE 2014 Mind Mapping: A Systems Thinking Application for Change Management
AASHE 2014 Mind Mapping: A Systems Thinking Application for Change ManagementMieko Ozeki
 
Toyota Kata - Here's Why!
Toyota Kata - Here's Why!Toyota Kata - Here's Why!
Toyota Kata - Here's Why!Joakim Hillberg
 
Fablab, imprimante 3 d et diy , tania bahsoon, tatiana geiselmannthibault f...
Fablab, imprimante 3 d et diy   , tania bahsoon, tatiana geiselmannthibault f...Fablab, imprimante 3 d et diy   , tania bahsoon, tatiana geiselmannthibault f...
Fablab, imprimante 3 d et diy , tania bahsoon, tatiana geiselmannthibault f...Thibault Fendler
 
System thinking for health systems strengthening
System thinking for health systems strengtheningSystem thinking for health systems strengthening
System thinking for health systems strengtheningEllis Jesurun
 
Toyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 ConferenceToyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 ConferenceTeemu Toivonen
 
Zarafa SummerCamp 2012 - Open Generation Gap
Zarafa SummerCamp 2012 - Open Generation GapZarafa SummerCamp 2012 - Open Generation Gap
Zarafa SummerCamp 2012 - Open Generation GapZarafa
 

Andere mochten auch (20)

TOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONSTOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONS
 
Introduction to the Improvement Kata
Introduction to the Improvement KataIntroduction to the Improvement Kata
Introduction to the Improvement Kata
 
Why Your A3 Needs the IK
Why Your A3 Needs the IKWhy Your A3 Needs the IK
Why Your A3 Needs the IK
 
Kata Slides & Graphics v4.1
Kata Slides & Graphics v4.1Kata Slides & Graphics v4.1
Kata Slides & Graphics v4.1
 
Toyota Kata presentation for the Agile Finland community
Toyota Kata presentation for the Agile Finland communityToyota Kata presentation for the Agile Finland community
Toyota Kata presentation for the Agile Finland community
 
Problem solving tools 112411
Problem solving tools 112411Problem solving tools 112411
Problem solving tools 112411
 
The Basics of the A3-method (a repackaged version of Toyota Kata)
The Basics of the A3-method (a repackaged version of Toyota Kata)The Basics of the A3-method (a repackaged version of Toyota Kata)
The Basics of the A3-method (a repackaged version of Toyota Kata)
 
Tools for Problem Indentification and Analysis
Tools for Problem Indentification and AnalysisTools for Problem Indentification and Analysis
Tools for Problem Indentification and Analysis
 
201501 présentation bureau d'étude collaboratif
201501 présentation bureau d'étude collaboratif201501 présentation bureau d'étude collaboratif
201501 présentation bureau d'étude collaboratif
 
Toyota Kata Improvement
Toyota Kata ImprovementToyota Kata Improvement
Toyota Kata Improvement
 
4 Of The 7 Problem Solving Tools
4 Of The 7 Problem Solving Tools4 Of The 7 Problem Solving Tools
4 Of The 7 Problem Solving Tools
 
Lean marketing master
Lean marketing masterLean marketing master
Lean marketing master
 
Leading, Learning, Innovation with Toyota Kata
Leading, Learning, Innovation with Toyota KataLeading, Learning, Innovation with Toyota Kata
Leading, Learning, Innovation with Toyota Kata
 
Toyota KATA Overview Presentation
Toyota KATA Overview PresentationToyota KATA Overview Presentation
Toyota KATA Overview Presentation
 
AASHE 2014 Mind Mapping: A Systems Thinking Application for Change Management
AASHE 2014 Mind Mapping: A Systems Thinking Application for Change ManagementAASHE 2014 Mind Mapping: A Systems Thinking Application for Change Management
AASHE 2014 Mind Mapping: A Systems Thinking Application for Change Management
 
Toyota Kata - Here's Why!
Toyota Kata - Here's Why!Toyota Kata - Here's Why!
Toyota Kata - Here's Why!
 
Fablab, imprimante 3 d et diy , tania bahsoon, tatiana geiselmannthibault f...
Fablab, imprimante 3 d et diy   , tania bahsoon, tatiana geiselmannthibault f...Fablab, imprimante 3 d et diy   , tania bahsoon, tatiana geiselmannthibault f...
Fablab, imprimante 3 d et diy , tania bahsoon, tatiana geiselmannthibault f...
 
System thinking for health systems strengthening
System thinking for health systems strengtheningSystem thinking for health systems strengthening
System thinking for health systems strengthening
 
Toyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 ConferenceToyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 Conference
 
Zarafa SummerCamp 2012 - Open Generation Gap
Zarafa SummerCamp 2012 - Open Generation GapZarafa SummerCamp 2012 - Open Generation Gap
Zarafa SummerCamp 2012 - Open Generation Gap
 

Ähnlich wie PDCA FAST START

ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1
ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1
ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1Dimitris Psounis
 
[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programming[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programmingnpinto
 
Letter and email_phrases
Letter and email_phrasesLetter and email_phrases
Letter and email_phrasesEmilie Baker
 
Steve Ressler, GovLoop
Steve Ressler, GovLoopSteve Ressler, GovLoop
Steve Ressler, GovLoopTod Plotkin
 
User Engagement - A scientific Challenge
User Engagement - A scientific ChallengeUser Engagement - A scientific Challenge
User Engagement - A scientific ChallengeJanette Lehmann
 
Informe conclusiones think tank aplicaciones móviles y turismo
Informe conclusiones think tank aplicaciones móviles y turismoInforme conclusiones think tank aplicaciones móviles y turismo
Informe conclusiones think tank aplicaciones móviles y turismoTurismo.as
 
Marketing Digital - parte 3
Marketing Digital - parte 3Marketing Digital - parte 3
Marketing Digital - parte 3Leandro Liberio
 
Theme Park Design Seminar
Theme Park Design SeminarTheme Park Design Seminar
Theme Park Design SeminarCraig Jungwirth
 
Adhd over the lifespan
Adhd over the lifespanAdhd over the lifespan
Adhd over the lifespanKarin Hermans
 
ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)Dimitris Psounis
 
Alcatel lucent-michael cooper
Alcatel lucent-michael cooperAlcatel lucent-michael cooper
Alcatel lucent-michael cooperCarl Ford
 
(Guia para elaborar,_estrutura
(Guia para elaborar,_estrutura(Guia para elaborar,_estrutura
(Guia para elaborar,_estruturaKátia Amaral
 

Ähnlich wie PDCA FAST START (20)

ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1
ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1
ΠΛΗ31 ΤΥΠΟΛΟΓΙΟ ΕΝΟΤΗΤΑΣ 1
 
[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programming[Harvard CS264] 04 - Intermediate-level CUDA Programming
[Harvard CS264] 04 - Intermediate-level CUDA Programming
 
Thai Alcoholic Beverages Regulations 2011
Thai Alcoholic Beverages Regulations 2011Thai Alcoholic Beverages Regulations 2011
Thai Alcoholic Beverages Regulations 2011
 
Letter and email_phrases
Letter and email_phrasesLetter and email_phrases
Letter and email_phrases
 
Ph 35
Ph 35Ph 35
Ph 35
 
Steve Ressler, GovLoop
Steve Ressler, GovLoopSteve Ressler, GovLoop
Steve Ressler, GovLoop
 
Csi Process Workshop February 2010
Csi Process Workshop   February 2010Csi Process Workshop   February 2010
Csi Process Workshop February 2010
 
User Engagement - A scientific Challenge
User Engagement - A scientific ChallengeUser Engagement - A scientific Challenge
User Engagement - A scientific Challenge
 
Ph 38
Ph 38Ph 38
Ph 38
 
Ph 37
Ph 37Ph 37
Ph 37
 
Informe conclusiones think tank aplicaciones móviles y turismo
Informe conclusiones think tank aplicaciones móviles y turismoInforme conclusiones think tank aplicaciones móviles y turismo
Informe conclusiones think tank aplicaciones móviles y turismo
 
Marketing Digital - parte 3
Marketing Digital - parte 3Marketing Digital - parte 3
Marketing Digital - parte 3
 
ClarityChallenge2013
ClarityChallenge2013ClarityChallenge2013
ClarityChallenge2013
 
03 The emergence of a new agriculture paradigm - Bjorn Low - Edible Garden City
03 The emergence of a new agriculture paradigm - Bjorn Low - Edible Garden City03 The emergence of a new agriculture paradigm - Bjorn Low - Edible Garden City
03 The emergence of a new agriculture paradigm - Bjorn Low - Edible Garden City
 
Theme Park Design Seminar
Theme Park Design SeminarTheme Park Design Seminar
Theme Park Design Seminar
 
Redesign presentation
Redesign presentationRedesign presentation
Redesign presentation
 
Adhd over the lifespan
Adhd over the lifespanAdhd over the lifespan
Adhd over the lifespan
 
ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)
ΠΛΗ20 ΚΑΡΤΕΣ ΜΑΘΗΜΑΤΟΣ 1.5 (ΕΚΤΥΠΩΣΗ)
 
Alcatel lucent-michael cooper
Alcatel lucent-michael cooperAlcatel lucent-michael cooper
Alcatel lucent-michael cooper
 
(Guia para elaborar,_estrutura
(Guia para elaborar,_estrutura(Guia para elaborar,_estrutura
(Guia para elaborar,_estrutura
 

Mehr von Mike Rother

Developing Scientific Thinking in Your Team
Developing Scientific Thinking in Your TeamDeveloping Scientific Thinking in Your Team
Developing Scientific Thinking in Your TeamMike Rother
 
Make your A3 work as it should!
Make your A3 work as it should!Make your A3 work as it should!
Make your A3 work as it should!Mike Rother
 
A Definition of Lean
A Definition of LeanA Definition of Lean
A Definition of LeanMike Rother
 
Turning Value Stream Maps into Reality
Turning Value Stream Maps into RealityTurning Value Stream Maps into Reality
Turning Value Stream Maps into RealityMike Rother
 
Toyota Kata Five Question Card
Toyota Kata Five Question CardToyota Kata Five Question Card
Toyota Kata Five Question CardMike Rother
 
Definition of "Lean" - Part 2
Definition of "Lean" - Part 2Definition of "Lean" - Part 2
Definition of "Lean" - Part 2Mike Rother
 
A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1Mike Rother
 
Scientific Thinking for Everyone
Scientific Thinking for EveryoneScientific Thinking for Everyone
Scientific Thinking for EveryoneMike Rother
 
Toyota Kata at University
Toyota Kata at UniversityToyota Kata at University
Toyota Kata at UniversityMike Rother
 
VSM and Toyota Kata
VSM and Toyota KataVSM and Toyota Kata
VSM and Toyota KataMike Rother
 
Starter Kata for Scientific Thinking
Starter Kata for Scientific ThinkingStarter Kata for Scientific Thinking
Starter Kata for Scientific ThinkingMike Rother
 
The Toyota Kata Starter Kata
The Toyota Kata Starter KataThe Toyota Kata Starter Kata
The Toyota Kata Starter KataMike Rother
 
The Coaching Kata Chain of Coaching
The Coaching Kata Chain of CoachingThe Coaching Kata Chain of Coaching
The Coaching Kata Chain of CoachingMike Rother
 
Starter Kata for Coaching
Starter Kata for CoachingStarter Kata for Coaching
Starter Kata for CoachingMike Rother
 
How to Use VSM Correctly
How to Use VSM CorrectlyHow to Use VSM Correctly
How to Use VSM CorrectlyMike Rother
 
What Kills Our Curiosity?
What Kills Our Curiosity?What Kills Our Curiosity?
What Kills Our Curiosity?Mike Rother
 
About the Toyota Kata Research
About the Toyota Kata ResearchAbout the Toyota Kata Research
About the Toyota Kata ResearchMike Rother
 
Kata in the Classroom
Kata in the ClassroomKata in the Classroom
Kata in the ClassroomMike Rother
 
Learning New Skills
Learning New SkillsLearning New Skills
Learning New SkillsMike Rother
 
How Kata Fits In
How Kata Fits InHow Kata Fits In
How Kata Fits InMike Rother
 

Mehr von Mike Rother (20)

Developing Scientific Thinking in Your Team
Developing Scientific Thinking in Your TeamDeveloping Scientific Thinking in Your Team
Developing Scientific Thinking in Your Team
 
Make your A3 work as it should!
Make your A3 work as it should!Make your A3 work as it should!
Make your A3 work as it should!
 
A Definition of Lean
A Definition of LeanA Definition of Lean
A Definition of Lean
 
Turning Value Stream Maps into Reality
Turning Value Stream Maps into RealityTurning Value Stream Maps into Reality
Turning Value Stream Maps into Reality
 
Toyota Kata Five Question Card
Toyota Kata Five Question CardToyota Kata Five Question Card
Toyota Kata Five Question Card
 
Definition of "Lean" - Part 2
Definition of "Lean" - Part 2Definition of "Lean" - Part 2
Definition of "Lean" - Part 2
 
A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1
 
Scientific Thinking for Everyone
Scientific Thinking for EveryoneScientific Thinking for Everyone
Scientific Thinking for Everyone
 
Toyota Kata at University
Toyota Kata at UniversityToyota Kata at University
Toyota Kata at University
 
VSM and Toyota Kata
VSM and Toyota KataVSM and Toyota Kata
VSM and Toyota Kata
 
Starter Kata for Scientific Thinking
Starter Kata for Scientific ThinkingStarter Kata for Scientific Thinking
Starter Kata for Scientific Thinking
 
The Toyota Kata Starter Kata
The Toyota Kata Starter KataThe Toyota Kata Starter Kata
The Toyota Kata Starter Kata
 
The Coaching Kata Chain of Coaching
The Coaching Kata Chain of CoachingThe Coaching Kata Chain of Coaching
The Coaching Kata Chain of Coaching
 
Starter Kata for Coaching
Starter Kata for CoachingStarter Kata for Coaching
Starter Kata for Coaching
 
How to Use VSM Correctly
How to Use VSM CorrectlyHow to Use VSM Correctly
How to Use VSM Correctly
 
What Kills Our Curiosity?
What Kills Our Curiosity?What Kills Our Curiosity?
What Kills Our Curiosity?
 
About the Toyota Kata Research
About the Toyota Kata ResearchAbout the Toyota Kata Research
About the Toyota Kata Research
 
Kata in the Classroom
Kata in the ClassroomKata in the Classroom
Kata in the Classroom
 
Learning New Skills
Learning New SkillsLearning New Skills
Learning New Skills
 
How Kata Fits In
How Kata Fits InHow Kata Fits In
How Kata Fits In
 

Kürzlich hochgeladen

Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowranineha57744
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...daisycvs
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book nowkapoorjyoti4444
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptxRoofing Contractor
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon investment
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165meghakumariji156
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Availablepr788182
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Adnet Communications
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon investment
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxCynthia Clay
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecZurliaSoop
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Falcon Invoice Discounting
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubaijaehdlyzca
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAITim Wilson
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizharallensay1
 

Kürzlich hochgeladen (20)

Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 

PDCA FAST START

  • 1. © Mike Rother! PDCA FAST START! pdca Kata! By Mike Rother! !"#$%&'$&%()"%*&+,("-"./.(%"$**0#"$1/$"2/3("4$"(/#5" $*".%/'+'("'*,)&'+,6"(7.(%42(,$#"(8(%5")/5" !"#$%"& 9:;<=" :,#4)(>" !"#$%&'()*+*,-./*0$*1&23*4")(3%5*677*%&'()8*%383%93:;**<"=*6%3*>%33*)"*?"#$*6@:*=83*)(383*A6)3%&678*68*7"@'* 68*$"=*@")3*)(3*8"=%?3*6@:*?"#$%&'()*"@*36?(*#6'35*0=)*)(3$*A6$*@")*03*%3#%":=?3:*>"%*8673*&@*6@$*>"%A;*
  • 2. © Mike Rother! PDCA FAST START! ,* ?@!AAB"C!D:;"<ED<C:@<FG?" !;9!FH<"=IC"JF=KA<;L<"MI:HJAN" Current Condition Target Condition
  • 3. © Mike Rother! PDCA FAST START! © Mike Rother / Improvement Kata Handbook Iterate Toward the Target Condition 16 ITʼS THE SCIENTIFIC LEARNING CYCLE These steps comprise the scientific process of acquiring knowledge; by comparing a prediction with what actually happens. The PDCA cycle provides a practical means of attaining your target condition by giving you a systematic way of working through the grey zone. Letʼs take a closer look at how PDCA actually works... PREDICTION PLAN DOCHECK orStudy ACT or Adjust 1 23 4 ACTION EVALUATE EVIDENCE Interpret the data Collect the data Testable Conduct the experiment B* :GO?"GP<"?H:<FG:Q:H"A<!CF:FL"HNHA<" R&$"4$O#",*$"(,*&61"$*"'("#"1*S"D;H!"T#'4(,+U'" 4$(%/+*,V"S*%3#W""N*&"%(S4%("5*&%"X%/4,"X5".%/'+'4,6" /"%*&+,("/,)")(8(0*.4,6"/",(S"1/X4$W""G1(,"5*&"'/," )""S1/$"5*&"3,*SW"" ?*2(+2(#"'/00()"*+,($-"$./01'$21%"TD;H!"*%"D;?!V"
  • 4. © Mike Rother! PDCA FAST START! GP:?"?A:;<?P!C<"@=9<?"N=I" QC=@"H=FH<DG"G="C<!A:GN" /* H*,'(.$#" -"H*22(,$#" 34,56)&07508690(%,:"(;3& 3-"&*-.2;3& P*S"$*" @/3("4$"C(/0"
  • 5. © Mike Rother! PDCA FAST START! C* :G"L:9<?"N=I"!"?GCIHGIC<;"D;H!"C=IG:F<" N=I"H!F"?G!CG"I?:FL"G=;!N" G14#"?04)(?1/%("648(#"5*&"/"%*&+,("$*" .%/'+'(B"$*")(8(0*."#3400"Y*%"4$(%/+,6" T(7.(%42(,+,6V"$*S/%)"/"$/%6($"'*,)4+*,W" " G1("%*&+,("4#"./%$"*Y"$1("<958"=090(%& >,%,B"S14'1"4#"/"$(/'1/X0("./Z(%,"Y*%" S*%34,6"#'4(,+U'/005W" G1(":2.%*8(2(,$"J/$/B"/,)"$14#"D;H!"%*&+,(B"'*2X4,(" ./Z(%,#"*Y"#'4(,+U'"$14,34,6"S4$1"$1("$('1,4[&(#"*Y" )(04X(%/$(".%/'+'(B"$*"(,/X0("5*&"$*"/..05B"0(/%," /,)"$(/'1"$1("./Z(%,#""*
  • 6. © Mike Rother! PDCA FAST START! D* :2.%*8(2(,$" J/$/" H*/'14,6" J/$/" A(/%,(%" H*/'1" D0/,,4,6]"H*/'14,6"H5'0(#" :,"$1("<7('&+,6".1/#("*Y"$1(":2.%*8(2(,$"J/$/" KP<C<";=<?"GP:?"D;H!"C=IG:F<"Q:G":F^" Understand! the! Direction! Grasp the Current Condition! Establish! the Next Target Condition! Iterate! Toward the Target Condition! ʻExecutingʼ! Coaching! Cycles! DA!FF:FL" <E<HIG:FL"
  • 7. © Mike Rother! PDCA FAST START! E*
  • 8. © Mike Rother! PDCA FAST START! F* G(3*9&:3"*"@*)(3*@3H)*#6'3*'&938*6*CIA&@=)3*8=AA6%$* ">*)(3*&@)3%6?J"@*03)K33@*)(3*!"6?(*6@:*)(3*L36%@3%* MNOPQ* Q4%#$B"%(84(S"/"#1*%$"4,$%*)&'$*%5"84)(*" G1(,"6*"*,"$*"_D%/'+'("L&4)(04,(#`" *,"$1("Y*00*S4,6"./6("
  • 9. © Mike Rother! PDCA FAST START! R* GPC<<"DC!HG:H<"LI:;<A:F<?"
  • 10. © Mike Rother! PDCA FAST START! .-* G(3*S%8)*8)6'3*">*6@$*#%6?J?&@'*&8*)"*!"#$%#&'#!(')*$+(!;* G%5"$*"'*.5"$1("./Z(%,"(7/'$05T*)"*%3#7&?6)3*)(3*%"=J@3*&@*6* :37&03%6)37$*#%3?&83*K6$;*G(3*#6U3%@*A6$*>337*K%"@'*"%* =@@6)=%675*0=)*%38&8)*)(3*)3A#)6J"@*)"*?(6@'3*&)*6)*)(&8*#"&@);* LI:;<A:F<"ab""?+'3"$*"$1("D/Z(%," V3*"W3@*:&87&23*'"&@'*)(%"='(*)(&8*:37&03%6)3*#(683*6)*)(3* 03'&@@&@'5*6@:*&)8*87"K@388*?6@*736:*=8*)"*)(&@2*&)X8*@")* K"%2&@';**G(&8*&8*6*A&8)623*)(6)*?6@*7"?2*$"=*&@)"*$"=%*?=%%3@)* 82&7783);* * Q@?3*)(3*#6U3%@*#%383@)3:*(3%3*3@)3%8*$"=%*=@?"@8?&"=8*6@:* 03?"A38*A"%3*(60&)=67*&)*'3)8*>68)3%5*8A"")(3%*6@:*368&3%;* G(&@2*">*$"=%*36%7$*#%6?J?3*68*,"$-,#'."/#%"#,(%#0&'%;*
  • 11. © Mike Rother! PDCA FAST START! ..* LI:;<A:F<"cb"":$"G/3(#"GS*"D(*.0("$*"D%/'+'(" ?(0&.",1/&d"?(0&@0,8(08&
  • 12. © Mike Rother! PDCA FAST START! .,* Y3*8=%3*)"*36%A6%2*JA3*>"%*#%6?J?&@'*)(3*#6U3%@*393%$*:6$;* Z*'"":*K6$*)"*)%&''3%*)(&8*&8*)(%"='(*:6&7$*[!"6?(&@'*!$?738;* * Q@3*?"6?(&@'*?$?73*&@9"7938*)(3*!"6?(*682&@'*)(3*e"H*/'14,6"J/$/" M&(#+*,#*">*)(3*L36%@3%5*K("*=838*)(3*D;H!"H5'0(#"C('*%);*O"* )(&8*"@?3*#3%*:6$*6)*6*8?(3:=73:*JA3*#7=8*68*)(3*@33:*6%&8385* )62&@'*60"=)*.C*A&@=)38*36?(*JA3;**133)*6)*)(3*>"?=8*#%"?388;* LI:;<A:F<"fb""D%/'+'("/"A4Z0("<8(%5";/5" O"*)(3*S%8)*?"6?(&@'*?$?73*">*)(3*:6$*36%7$*&@*)(3*:6$5*8"*)(3* L36%@3%*?6@*)623*)(3*@3H)*8)3#*]:"*)(3*@3H)*^O!Z*_* 3H#3%&A3@)`*)(6)*:6$*&>*#"88&073;*
  • 13. © Mike Rother! PDCA FAST START! .B* GK="G==A?"N=IOAA"F<<;"
  • 14. © Mike Rother! PDCA FAST START! Current Condition Target Condition Learner Coach ./* I?<"GP<?<"GK="G==A?"Q=C"D;H!" aW"D;H!"H5'0(#"C('*%)" cW"G1("Q48("H*/'14,6"J/$/"M&(#+*,#" I#()"X5"$1("A(/%,(%" I#()"X5"$1("H*/'1"
  • 15. © Mike Rother! PDCA FAST START! 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments .C* !7&?2*"@*)(3*7&@2*"%*&77=8)%6J"@*037"K*)"*:"K@7"6:*6*#:>*S73*)(6)* &@?7=:38*0")(*^O!Z*)""78a* * KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_Cfd!6%:;#:>* ;*S,0*/)"$1("c"$**0#",*S"
  • 16. © Mike Rother! PDCA FAST START! .D* DC!HG:H<":F?GCIHG:=F?" A<!CF<C" H=!HP"
  • 17. © Mike Rother! PDCA FAST START! .E* K1/$"$1(" A(/%,(%";*(#" G1("A(/%,(%".0/,#"TX(Y*%(V"/,)"%(g('$#"*,"T/h(%V"14#"i 1(%"(7.(%42(,$#"$*S/%)"$1("$/%6($"'*,)4+*,"j"*,("#$(." /$"/"+2("j"X5"%('*%)4,6"$1(2"4,"$1("D;H!"HNHA<?" C<H=C;"/#"#1*S,"*,"$1(",(7$"./6(#"
  • 18. © Mike Rother! PDCA FAST START! Date, step & metric What happened What we learnedWhat do you expect? ConducttheExperiment PDCA CYCLES RECORD Process: Learner: Obstacle: DoaCoachingCycle Coach: (Each row = one experiment) .F* GP<"A<!CF<CO?"D;H!"HNHA<?"C<H=C;"
  • 19. © Mike Rother! PDCA FAST START! .R* A!N=IG"=Q"GP<"D;H!"HNHA<?"C<H=C;"
  • 20. © Mike Rother! PDCA FAST START! ,-* A!N=IG"=Q"GP<"D;H!"HNHA<?"C<H=C;" G1("580)61:"(&A6)0"/,)"$1("0=6)0(10"#4)(" G1(".%()4'+*,"#4)("TA<QGV" 4#"S1(%("5*&".0/,"$1(",(7$" (7.(%42(,$"/,)".%()4'$" $1("*&$'*2(" G1("(84)(,'("#4)("TC:LPGV"4#"S1(%(" 5*&"%('*%)"S1/$"/'$&/005"1/..(,()B" '*2./%("$1/$"S4$1"$1(".%()4'+*," /,)"%('*%)"S1/$"5*&"0(/%,()"
  • 21. © Mike Rother! PDCA FAST START! ,.* GP<"R!?:H"D!GG<CF" Q*%"&#4,6"$1("D;H!"H5'0(#"C('*%)" TaV "D0/,"$1("(7.(%42(,$"T-"$1(,"'*,)&'$"/"H*/'14,6"H5'0(VW" TcV "C(g('$"*,"$1("*&$'*2("*Y"$1("(7.(%42(,$"X5"'*2./%4,6" "$1(".%()4'+*,"S4$1"$1("/'$&/0"%(#&0$#W" TfV "D0/,"$1(",(7$"(7.(%42(,$"X/#()"*,"S1/$"5*&"0(/%,()W"
  • 22. © Mike Rother! PDCA FAST START! ,,* G(3*>"%A*&8*%36:*73WI)"I%&'()5*"@3*%"K*6)*6*JA3;**</'1"%*S"k"*,("(7.(%42(,$W" Q@?3*$"=*'3)*8)6%)3:5*)(3*#6U3%@*">*)(3*>"%A*%3#36)8*6W3%*36?(*3H#3%&A3@);* P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)" B&C/,%&)"&#0&(00)&%"& &&&&+0,8(&("#D& B&!"#&#6++&#0&%0A%&6%D& B&!"#&#6++&#0&90,AE80&6%D&
  • 23. © Mike Rother! PDCA FAST START! ,B* P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)"
  • 24. © Mike Rother! PDCA FAST START! ,/* P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)" F*S"4$O#"+2("Y*%"$1(",(7$"'*/'14,6"'5'0("
  • 25. © Mike Rother! PDCA FAST START! ,C* GP<"?H:<FG:Q:H"A<!CF:FL"HNHA<":?" <@R<;;<;":F"GP<"D;H!"HNHA<?"C<H=C;" G*"2/3("$1("'5'0("(/#5"$*"*.(%/+*,/04l("-".%/'+'("
  • 26. © Mike Rother! PDCA FAST START! ,D* ?*2(")4m(%(,$"34,)#"*Y"D;H!"(7.(%42(,$#""
  • 27. © Mike Rother! PDCA FAST START! ,E* g&@?3*$"=*?6@*"@7$*833*)(3*@3H)*)%=3*"08)6?73*6W3%*$"=*)623* 6*8)3#5*:"*)(3*3H#3%&A3@)*@"K*K&)(*K(6)393%*$"=*(693* H*,)&'$"(/'1"(7.(%42(,$" /#"'1(/.05"/,)"[&4'305"/#".*##4X0("
  • 28. © Mike Rother! PDCA FAST START! ,F* N)X8*$"=%*G6%'3)*!"@:&J"@5*K(&?(*(68*6@*6?(&393I0$*:6)3*6@:*&8* A368=%360735*)(6)*0%&@'8*)(3*03@3S);*e6&73:*3H#3%&A3@)8*67"@'*)(3* K6$*6%3*=83>=7*:&8?"93%&38*)(6)*8("K*$"=*K(6)*$"=*@33:*)"*>"?=8*"@* )"*6?(&393*)(6)*'"67*0$*)(3*:38&%3:*:6)3;*G(&@'8*"??=%*67"@'*)(3*K6$* )(6)*8(&W*$"=%*)(&@2&@'*6@:*?6=83*$"=*)"*%39&83*$"=%*&:368;*G(6)X8* @"%A67;* ;*,]$"(7.('$"(8(%5"#$(."$*"X%4,6"/"2(/#&%(/X0("X(,(U$" !6%)""@*0$* O3A3)%&*16%J@*
  • 29. © Mike Rother! PDCA FAST START! ,R* P*S"$*"D%*'(##"$1("C(#&0$#"*Y"</'1"<7.(%42(,$" <(A%8E1:"(A&F"8&%/0&@0,8(08& aW"C('*%)")/$/"/X*&$"S1/$" "/'$&/005"1/..(,()"TRVW" " cW"H*2./%("$1(".%()4'+*,"5*&" "%('*%)()"X(Y*%("$1(" "(7.(%42(,$"T!V"/,)"$1(")/$/" "Y%*2"$1("(7.(%42(,$"TRVW"" "?&22/%4l("S1/$"5*&"0(/%,"THVW" " fW"G/34,6"/00"*Y"$1/$"4,B")('4)(" "S1/$"5*&".0/,"Y*%"5*&%",(7$" "#$(."T$1(",(7$"(7.(%42(,$VB" "/,)"S1/$"5*&"(7.('$"T;VW" 12(#3(&*-(*#'2"4.!#526'$)&..6#5"$-%# %"#%2$'#$-0"*7&8"-#!4*$-,#%2(# 9"&)2$-,#96).(#
  • 30. © Mike Rother! PDCA FAST START! B-* K1/$"$1(" H*/'1";*(#" :$]#",*$"n&#$".%/'+'("$1/$"2/3(#".(%Y('$B"4$"1/#"$*"X(" 1"8801%".%/'+'("/,)"$1("A(/%,(%"1/#"$*"(7.(%4(,'(" #&''(##W"G1("n*X"*Y"$1("H*/'1"/$"$14#"#$/6("4#"$*"(,#&%(" $1/$"$1("A(/%,(%"4#"Y*00*S4,6"6**)".%*'()&%("/#"#i1(" 4$(%/$(#"T'*,)&'$#"(7.(%42(,$#V"$*S/%)"$1("$/%6($" '*,)4+*,W"
  • 31. © Mike Rother! PDCA FAST START! Reflect on the Last Step Taken Because you donʼt actually know what the result of a step will be! 1) What did you plan as your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? ------------------------------> Return to question 3 Card is turned over to reflect on the last step Back of card - Reflection Section THE FIVE-QUESTION CARD Available on the Toyota Kata website 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments B.* For the Coach GP<"Q:9<"H=!HP:FLoJ!G!"MI<?G:=F?"
  • 32. © Mike Rother! PDCA FAST START! B,* h*G(3*e&93*f=38J"@8*A":37*)(3* 8?&3@JS?*#6U3%@*">*)(&@2&@'*6@:*6?J@'* * h*G(3*?6%:*&8*$"=%*8?%&#)*>"%*?"@:=?J@'* ?"6?(&@'*?$?7385*)"*(37#*$"=*6?i=&%3* )(3*(60&)*">*)(&8*#6U3%@* * h*N@*36?(*?"6?(&@'*?$?73*)(3*!"6?(*6828* 677*i=38J"@8*"@*)(3*>%"@)*j*06?2*">*)(3* ?6%:5*"@3*6)*6*JA3;*<"=*?6@*678"*682* 6::&J"@67*i=38J"@8;* * h*G(3*!"6?(*&8*)36?(&@'*)(3*L36%@3%*6* K6$*">*)(&@2&@'*0$*=8&@'*)(3*86A3* #6U3%@*">*3@i=&%$*393%$*?"6?(&@'*?$?73* G1("H*/'1O#"Q48("M&(#+*,"H/%)" G(3*#"K3%*">*)(3*e&93*f=38J"@8*&8*'%36)5*K(3@*$"=X93*736%@3:* ("K*)"*682*)(3A*6@:*("K*)"*%38#"@:*)"*)(3*6@8K3%8*$"=*'3)* G14#"4#"$1("H*/'1O#"#'%4.$W""H/%%5"4$"S4$1"5*&>"
  • 33. © Mike Rother! PDCA FAST START! Next coaching cycle 1) What is the target condition? 2) What is the actual condition now? -- (flip card & reflect on last step) -- 3) What obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your next step? (Next experiment) What do you expect? 5) How quickly can we go and see what we have learned from taking that step? P DC A Framing questions The next experiment Focus Next coaching cycle A COACHING CYCLE SHOULD LEAD TO SOME KIND OF EXPERIMENT Note that an experiment is a learning experience that doesnʼt necessarily involve making a change in the focus process. “Further analysis” and “go and see” can be the next step. Reflect BB* !"'*/'14,6"'5'0("#1*&0)"0(/)"$*" #*2("34,)"*Y",(7$"(7.(%42(,$" :,"2*#$"'/#(#"$1(")4/0*6"*Y"*,("'*/'14,6"'5'0(" #1*&0)"Y*'&#")*S,"$*"*,("D;H!"'5'0("
  • 34. © Mike Rother! PDCA FAST START! B/* G1("J,*S0()6("G1%(#1*0)"4#"$1(".*4,$"/$"S14'1"$1(" A(/%,(%"1/#",*"Y/'$#"*%")/$/"/,)"#$/%$#"6&(##4,6W" G14#"4#"&#&/005"S1(%("$1("A(/%,(%]#",(7$"(7.(%42(,$"S400"X(W" ;&%4,6"/"'*/'14,6"'5'0("$1("H*/'1"#1*&0)" 04#$(,"Y*%"$1(".E880(%&>("#+0)G0&H/80A/"+)&
  • 35. © Mike Rother! PDCA FAST START! ike Rother / Improvement Kata Handbook Coaching Kata - Part 1 16 g ed on a diagram by Don Clark 1 Target Condition 1 Target Condition 2 Current Condition 3 Current Obstacle Next Coaching Cycle 4 & 5 Next Step Reflection : - What did you plan as your last step? - What did you expect? - What actually happened? - What did you learn? 2 Current Condition What are we striving to achieve? Where are we actually now? Reflect on the last step 3 Current Obstacle What obstacle are we focusing on now? 4 & 5 Next Step What is the threshold of knowledge? What is the next experiment? Learner Conducts the Experiment Testing a prediction through action THE COACHING-CYCLE PATTERN Follows the Five Coaching Kata Questions ive Coaching Kata tions follow a tific pattern of ng and acting, and de a structured ce routine for the Coach and the er. BC* G1("H*/'14,6"H5'0("D/Z(%,"
  • 36. © Mike Rother! PDCA FAST START! BD* 94)(*"4#"$S*"./6(#"/1(/)" Coaching! Cycles!
  • 37. © Mike Rother! PDCA FAST START! © Mike Rother / Improvement Kata Handbook Appendix - Forms 16 Obstacle Parking Lot • • • • • • • • • • • Obstacle How can you measure that? BE* GS*"Y*%2#"5*&]00"#(("$1("A(/%,(%"&#4,6" 4,"$1("84)(*b" A(/%,(%O#"?$*%5X*/%)"
  • 38. © Mike Rother! PDCA FAST START! KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_!"6?(&@'d!$?73dPH6A#73;#:>* BF* C(/)"/))4+*,/0"(7/2.0("'*/'14,6"'5'0(#"*,04,(" X5"'04'34,6"*,"$1("04,3"*%"400&#$%/+*,"X(0*Sb" @*%("<7/2.0("H*/'14,6"H5'0(#" A(/%,(%" H*/'1"
  • 39. © Mike Rother! PDCA FAST START! BR* F=K":G]?"=9<C"G="N=I" N77=8)%6J"@*>%"A#:&6;'#<*$)=#<.",#
  • 40. © Mike Rother! PDCA FAST START! /-* ;=FOG"Q=CL<G"GP<"GPC<<" DC!HG:H<"LI:;<A:F<?" @<FG:=F<;"<!CA:<C"
  • 41. © Mike Rother! PDCA FAST START! /.* !,)"*8(%"+2("5*&"'/,"$/40*%"$1(#("$**0#" /,)"%*&+,(#"$*"#&4$"5*&%"*%6/,4l/+*," <8(%5"*%6/,4l/+*,"4#"&,4[&(B"/,)"(/'1"&0+2/$(05"%([&4%(#" #0461$05")4m(%(,$".%/'+'("%*&+,(#W"K(O8("0(/%,()"*,05"$**" S(00"$1/$"#42.05"X(,'12/%34,6"/,)"'*.54,6"S1/$"*$1(%" *%6/,4l/+*,#"/%(")*4,6"4#",*$"(m('+8(W" " P*S(8(%B"$1("U%#$"#$/6("*Y"5*&%".%/'+'4,6"4#"$*"$%5"$*")*" $1(#(".%/'+'("%*&+,(#"(7/'$05W":Y"5*&".%/'+'(")/405"/,)" 6/4,"#*2(".%*U'4(,'5B"5*&]00"/X#*%X"$1("#'4(,+U'"0*64'"/,)" .&%.*#("X(14,)"$1(#("$**0#"/,)"%*&+,(#W"!$"$1/$".*4,$"5*&" '/,"X("2*%("*.(,"/,)")(8(0*."5*&%"*S,"#$50(B"#*"0*,6"/#"4$" '*,+,&(#"$*"4,'*%.*%/$("$1("0*64'W" " R5"4,4+/005"#(p,6"0424$#"*,".%/'+'("42.%*84#/+*,"5*&]00" /'[&4%("/"#(,#("Y*%"$1("(##(,'(B"S14'1"$1(,"/00*S#"5*&"$*" 1/,)0(")48(%#("#4$&/+*,#"#3400Y&005W"
  • 42. © Mike Rother! PDCA FAST START! /,* :Q"N=I"K!FG"@=C<";<G!:Ab" =,"$1("3H"I"%,&>,%,&C0JA6%03& :2.%*8(2(,$"J/$/"P/,)X**3" G1("'*,+,&/005o(8*084,6"*,04,(" :2.%*8(2(,$"J/$/"P/,)X**3"4#" %/0"%(#*&%'("Y*%"/,5*,("S1*" S/,$#"$*".%/'+'("*%"'*/'1"$1(" :2.%*8(2(,$"J/$/O#"#'4(,+U'" ./Z(%,"*Y"$14,34,6"/,)"/'+,6*
  • 43. © Mike Rother! PDCA FAST START! /B* KLMH&C<M!LM;& Q*%")(8(0*.4,6"#'4(,+U'"24,)#($"