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© Mike Rother! PDCA FAST START!
pdca Kata!
By Mike Rother!
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Current
Condition
Target
Condition
© Mike Rother! PDCA FAST START!
© Mike Rother / Improvement Kata Handbook Iterate Toward the Target Condition 16
ITʼS THE SCIENTIFIC LEARNING CYCLE
These steps comprise the scientific process of acquiring knowledge;
by comparing a prediction with what actually happens. The PDCA
cycle provides a practical means of attaining your target condition
by giving you a systematic way of working through the grey zone.
Letʼs take a closer look at how PDCA actually works...
PREDICTION
PLAN
DOCHECK
orStudy
ACT
or Adjust
1
23
4
ACTION
EVALUATE
EVIDENCE
Interpret the data
Collect the data
Testable
Conduct the
experiment
B*
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Understand!
the!
Direction!
Grasp the
Current
Condition!
Establish!
the Next
Target
Condition!
Iterate!
Toward the
Target
Condition!
ʻExecutingʼ!
Coaching!
Cycles!
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© Mike Rother! PDCA FAST START!
Current
Condition
Target
Condition
Learner
Coach
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© Mike Rother! PDCA FAST START!
1) What is the Target Condition?
2) What is the Actual Condition now?
--------(Turn Card Over)--------------------->
3) What Obstacles do you think are preventing
you from reaching the target condition?
Which *one* are you addressing now?
4) What is your Next Step?
(Next experiment) What do you expect?
5) How quickly can we go and see what we
Have Learned from taking that step?
The Five Questions
*Youʼll often work on the same obstacle with several experiments
.C*
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© Mike Rother! PDCA FAST START!
Date, step & metric What happened What we learnedWhat do you
expect?
ConducttheExperiment
PDCA CYCLES RECORD
Process:
Learner:
Obstacle:
DoaCoachingCycle
Coach:
(Each row = one experiment)
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© Mike Rother! PDCA FAST START!
Reflect on the Last Step Taken
Because you donʼt actually know
what the result of a step will be!
1) What did you plan as your
Last Step?
2) What did you Expect?
3) What Actually Happened?
4) What did you Learn?
------------------------------>
Return to question 3
Card is turned over to
reflect on the last step
Back of card - Reflection Section
THE FIVE-QUESTION CARD
Available on the Toyota Kata website
1) What is the Target Condition?
2) What is the Actual Condition now?
--------(Turn Card Over)--------------------->
3) What Obstacles do you think are preventing
you from reaching the target condition?
Which *one* are you addressing now?
4) What is your Next Step?
(Next experiment) What do you expect?
5) How quickly can we go and see what we
Have Learned from taking that step?
The Five Questions
*Youʼll often work on the same obstacle with several experiments
B.*
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© Mike Rother! PDCA FAST START!
Next
coaching
cycle
1) What is the target condition?
2) What is the actual condition now?
-- (flip card & reflect on last step) --
3) What obstacles do you think are preventing
you from reaching the target condition?
Which *one* are you addressing now?
4) What is your next step?
(Next experiment) What do you expect?
5) How quickly can we go and see what
we have learned from taking that step?
P
DC
A
Framing
questions
The next
experiment
Focus
Next
coaching
cycle
A COACHING CYCLE SHOULD LEAD
TO SOME KIND OF EXPERIMENT
Note that an experiment is a learning experience that doesnʼt
necessarily involve making a change in the focus process.
“Further analysis” and “go and see” can be the next step.
Reflect
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© Mike Rother! PDCA FAST START!
ike Rother / Improvement Kata Handbook Coaching Kata - Part 1 16
g
ed on a diagram by Don Clark
1
Target Condition
1
Target
Condition
2
Current
Condition
3
Current
Obstacle
Next
Coaching
Cycle
4 & 5
Next
Step
Reflection :
- What did you plan as your
last step?
- What did you expect?
- What actually happened?
- What did you learn?
2
Current Condition
What are we
striving to
achieve?
Where are we
actually now?
Reflect on the
last step
3
Current
Obstacle
What obstacle
are we
focusing on
now?
4 & 5
Next Step
What is the threshold
of knowledge?
What is the next
experiment?
Learner
Conducts the
Experiment
Testing a
prediction
through action
THE COACHING-CYCLE PATTERN
Follows the Five Coaching Kata Questions
ive Coaching Kata
tions follow a
tific pattern of
ng and acting, and
de a structured
ce routine for
the Coach and the
er.
BC*
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© Mike Rother! PDCA FAST START! BD*
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Coaching!
Cycles!
© Mike Rother! PDCA FAST START!
© Mike Rother / Improvement Kata Handbook Appendix - Forms 16
Obstacle Parking Lot
•
•
•
•
•
•
•
•
•
•
•
Obstacle
How can you
measure that?
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PDCA FAST START

  • 1. © Mike Rother! PDCA FAST START! pdca Kata! By Mike Rother! !"#$%&'$&%()"%*&+,("-"./.(%"$**0#"$1/$"2/3("4$"(/#5" $*".%/'+'("'*,)&'+,6"(7.(%42(,$#"(8(%5")/5" !"#$%"& 9:;<=" :,#4)(>" !"#$%&'()*+*,-./*0$*1&23*4")(3%5*677*%&'()8*%383%93:;**<"=*6%3*>%33*)"*?"#$*6@:*=83*)(383*A6)3%&678*68*7"@'* 68*$"=*@")3*)(3*8"=%?3*6@:*?"#$%&'()*"@*36?(*#6'35*0=)*)(3$*A6$*@")*03*%3#%":=?3:*>"%*8673*&@*6@$*>"%A;*
  • 2. © Mike Rother! PDCA FAST START! ,* ?@!AAB"C!D:;"<ED<C:@<FG?" !;9!FH<"=IC"JF=KA<;L<"MI:HJAN" Current Condition Target Condition
  • 3. © Mike Rother! PDCA FAST START! © Mike Rother / Improvement Kata Handbook Iterate Toward the Target Condition 16 ITʼS THE SCIENTIFIC LEARNING CYCLE These steps comprise the scientific process of acquiring knowledge; by comparing a prediction with what actually happens. The PDCA cycle provides a practical means of attaining your target condition by giving you a systematic way of working through the grey zone. Letʼs take a closer look at how PDCA actually works... PREDICTION PLAN DOCHECK orStudy ACT or Adjust 1 23 4 ACTION EVALUATE EVIDENCE Interpret the data Collect the data Testable Conduct the experiment B* :GO?"GP<"?H:<FG:Q:H"A<!CF:FL"HNHA<" R&$"4$O#",*$"(,*&61"$*"'("#"1*S"D;H!"T#'4(,+U'" 4$(%/+*,V"S*%3#W""N*&"%(S4%("5*&%"X%/4,"X5".%/'+'4,6" /"%*&+,("/,)")(8(0*.4,6"/",(S"1/X4$W""G1(,"5*&"'/," )""S1/$"5*&"3,*SW"" ?*2(+2(#"'/00()"*+,($-"$./01'$21%"TD;H!"*%"D;?!V"
  • 4. © Mike Rother! PDCA FAST START! GP:?"?A:;<?P!C<"@=9<?"N=I" QC=@"H=FH<DG"G="C<!A:GN" /* H*,'(.$#" -"H*22(,$#" 34,56)&07508690(%,:"(;3& 3-"&*-.2;3& P*S"$*" @/3("4$"C(/0"
  • 5. © Mike Rother! PDCA FAST START! C* :G"L:9<?"N=I"!"?GCIHGIC<;"D;H!"C=IG:F<" N=I"H!F"?G!CG"I?:FL"G=;!N" G14#"?04)(?1/%("648(#"5*&"/"%*&+,("$*" .%/'+'(B"$*")(8(0*."#3400"Y*%"4$(%/+,6" T(7.(%42(,+,6V"$*S/%)"/"$/%6($"'*,)4+*,W" " G1("%*&+,("4#"./%$"*Y"$1("<958"=090(%& >,%,B"S14'1"4#"/"$(/'1/X0("./Z(%,"Y*%" S*%34,6"#'4(,+U'/005W" G1(":2.%*8(2(,$"J/$/B"/,)"$14#"D;H!"%*&+,(B"'*2X4,(" ./Z(%,#"*Y"#'4(,+U'"$14,34,6"S4$1"$1("$('1,4[&(#"*Y" )(04X(%/$(".%/'+'(B"$*"(,/X0("5*&"$*"/..05B"0(/%," /,)"$(/'1"$1("./Z(%,#""*
  • 6. © Mike Rother! PDCA FAST START! D* :2.%*8(2(,$" J/$/" H*/'14,6" J/$/" A(/%,(%" H*/'1" D0/,,4,6]"H*/'14,6"H5'0(#" :,"$1("<7('&+,6".1/#("*Y"$1(":2.%*8(2(,$"J/$/" KP<C<";=<?"GP:?"D;H!"C=IG:F<"Q:G":F^" Understand! the! Direction! Grasp the Current Condition! Establish! the Next Target Condition! Iterate! Toward the Target Condition! ʻExecutingʼ! Coaching! Cycles! DA!FF:FL" <E<HIG:FL"
  • 7. © Mike Rother! PDCA FAST START! E*
  • 8. © Mike Rother! PDCA FAST START! F* G(3*9&:3"*"@*)(3*@3H)*#6'3*'&938*6*CIA&@=)3*8=AA6%$* ">*)(3*&@)3%6?J"@*03)K33@*)(3*!"6?(*6@:*)(3*L36%@3%* MNOPQ* Q4%#$B"%(84(S"/"#1*%$"4,$%*)&'$*%5"84)(*" G1(,"6*"*,"$*"_D%/'+'("L&4)(04,(#`" *,"$1("Y*00*S4,6"./6("
  • 9. © Mike Rother! PDCA FAST START! R* GPC<<"DC!HG:H<"LI:;<A:F<?"
  • 10. © Mike Rother! PDCA FAST START! .-* G(3*S%8)*8)6'3*">*6@$*#%6?J?&@'*&8*)"*!"#$%#&'#!(')*$+(!;* G%5"$*"'*.5"$1("./Z(%,"(7/'$05T*)"*%3#7&?6)3*)(3*%"=J@3*&@*6* :37&03%6)37$*#%3?&83*K6$;*G(3*#6U3%@*A6$*>337*K%"@'*"%* =@@6)=%675*0=)*%38&8)*)(3*)3A#)6J"@*)"*?(6@'3*&)*6)*)(&8*#"&@);* LI:;<A:F<"ab""?+'3"$*"$1("D/Z(%," V3*"W3@*:&87&23*'"&@'*)(%"='(*)(&8*:37&03%6)3*#(683*6)*)(3* 03'&@@&@'5*6@:*&)8*87"K@388*?6@*736:*=8*)"*)(&@2*&)X8*@")* K"%2&@';**G(&8*&8*6*A&8)623*)(6)*?6@*7"?2*$"=*&@)"*$"=%*?=%%3@)* 82&7783);* * Q@?3*)(3*#6U3%@*#%383@)3:*(3%3*3@)3%8*$"=%*=@?"@8?&"=8*6@:* 03?"A38*A"%3*(60&)=67*&)*'3)8*>68)3%5*8A"")(3%*6@:*368&3%;* G(&@2*">*$"=%*36%7$*#%6?J?3*68*,"$-,#'."/#%"#,(%#0&'%;*
  • 11. © Mike Rother! PDCA FAST START! ..* LI:;<A:F<"cb"":$"G/3(#"GS*"D(*.0("$*"D%/'+'(" ?(0&.",1/&d"?(0&@0,8(08&
  • 12. © Mike Rother! PDCA FAST START! .,* Y3*8=%3*)"*36%A6%2*JA3*>"%*#%6?J?&@'*)(3*#6U3%@*393%$*:6$;* Z*'"":*K6$*)"*)%&''3%*)(&8*&8*)(%"='(*:6&7$*[!"6?(&@'*!$?738;* * Q@3*?"6?(&@'*?$?73*&@9"7938*)(3*!"6?(*682&@'*)(3*e"H*/'14,6"J/$/" M&(#+*,#*">*)(3*L36%@3%5*K("*=838*)(3*D;H!"H5'0(#"C('*%);*O"* )(&8*"@?3*#3%*:6$*6)*6*8?(3:=73:*JA3*#7=8*68*)(3*@33:*6%&8385* )62&@'*60"=)*.C*A&@=)38*36?(*JA3;**133)*6)*)(3*>"?=8*#%"?388;* LI:;<A:F<"fb""D%/'+'("/"A4Z0("<8(%5";/5" O"*)(3*S%8)*?"6?(&@'*?$?73*">*)(3*:6$*36%7$*&@*)(3*:6$5*8"*)(3* L36%@3%*?6@*)623*)(3*@3H)*8)3#*]:"*)(3*@3H)*^O!Z*_* 3H#3%&A3@)`*)(6)*:6$*&>*#"88&073;*
  • 13. © Mike Rother! PDCA FAST START! .B* GK="G==A?"N=IOAA"F<<;"
  • 14. © Mike Rother! PDCA FAST START! Current Condition Target Condition Learner Coach ./* I?<"GP<?<"GK="G==A?"Q=C"D;H!" aW"D;H!"H5'0(#"C('*%)" cW"G1("Q48("H*/'14,6"J/$/"M&(#+*,#" I#()"X5"$1("A(/%,(%" I#()"X5"$1("H*/'1"
  • 15. © Mike Rother! PDCA FAST START! 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments .C* !7&?2*"@*)(3*7&@2*"%*&77=8)%6J"@*037"K*)"*:"K@7"6:*6*#:>*S73*)(6)* &@?7=:38*0")(*^O!Z*)""78a* * KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_Cfd!6%:;#:>* ;*S,0*/)"$1("c"$**0#",*S"
  • 16. © Mike Rother! PDCA FAST START! .D* DC!HG:H<":F?GCIHG:=F?" A<!CF<C" H=!HP"
  • 17. © Mike Rother! PDCA FAST START! .E* K1/$"$1(" A(/%,(%";*(#" G1("A(/%,(%".0/,#"TX(Y*%(V"/,)"%(g('$#"*,"T/h(%V"14#"i 1(%"(7.(%42(,$#"$*S/%)"$1("$/%6($"'*,)4+*,"j"*,("#$(." /$"/"+2("j"X5"%('*%)4,6"$1(2"4,"$1("D;H!"HNHA<?" C<H=C;"/#"#1*S,"*,"$1(",(7$"./6(#"
  • 18. © Mike Rother! PDCA FAST START! Date, step & metric What happened What we learnedWhat do you expect? ConducttheExperiment PDCA CYCLES RECORD Process: Learner: Obstacle: DoaCoachingCycle Coach: (Each row = one experiment) .F* GP<"A<!CF<CO?"D;H!"HNHA<?"C<H=C;"
  • 19. © Mike Rother! PDCA FAST START! .R* A!N=IG"=Q"GP<"D;H!"HNHA<?"C<H=C;"
  • 20. © Mike Rother! PDCA FAST START! ,-* A!N=IG"=Q"GP<"D;H!"HNHA<?"C<H=C;" G1("580)61:"(&A6)0"/,)"$1("0=6)0(10"#4)(" G1(".%()4'+*,"#4)("TA<QGV" 4#"S1(%("5*&".0/,"$1(",(7$" (7.(%42(,$"/,)".%()4'$" $1("*&$'*2(" G1("(84)(,'("#4)("TC:LPGV"4#"S1(%(" 5*&"%('*%)"S1/$"/'$&/005"1/..(,()B" '*2./%("$1/$"S4$1"$1(".%()4'+*," /,)"%('*%)"S1/$"5*&"0(/%,()"
  • 21. © Mike Rother! PDCA FAST START! ,.* GP<"R!?:H"D!GG<CF" Q*%"&#4,6"$1("D;H!"H5'0(#"C('*%)" TaV "D0/,"$1("(7.(%42(,$"T-"$1(,"'*,)&'$"/"H*/'14,6"H5'0(VW" TcV "C(g('$"*,"$1("*&$'*2("*Y"$1("(7.(%42(,$"X5"'*2./%4,6" "$1(".%()4'+*,"S4$1"$1("/'$&/0"%(#&0$#W" TfV "D0/,"$1(",(7$"(7.(%42(,$"X/#()"*,"S1/$"5*&"0(/%,()W"
  • 22. © Mike Rother! PDCA FAST START! ,,* G(3*>"%A*&8*%36:*73WI)"I%&'()5*"@3*%"K*6)*6*JA3;**</'1"%*S"k"*,("(7.(%42(,$W" Q@?3*$"=*'3)*8)6%)3:5*)(3*#6U3%@*">*)(3*>"%A*%3#36)8*6W3%*36?(*3H#3%&A3@);* P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)" B&C/,%&)"&#0&(00)&%"& &&&&+0,8(&("#D& B&!"#&#6++&#0&%0A%&6%D& B&!"#&#6++&#0&90,AE80&6%D&
  • 23. © Mike Rother! PDCA FAST START! ,B* P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)"
  • 24. © Mike Rother! PDCA FAST START! ,/* P*S"$*"&#("$1("D;H!"H5'0(#"C('*%)" F*S"4$O#"+2("Y*%"$1(",(7$"'*/'14,6"'5'0("
  • 25. © Mike Rother! PDCA FAST START! ,C* GP<"?H:<FG:Q:H"A<!CF:FL"HNHA<":?" <@R<;;<;":F"GP<"D;H!"HNHA<?"C<H=C;" G*"2/3("$1("'5'0("(/#5"$*"*.(%/+*,/04l("-".%/'+'("
  • 26. © Mike Rother! PDCA FAST START! ,D* ?*2(")4m(%(,$"34,)#"*Y"D;H!"(7.(%42(,$#""
  • 27. © Mike Rother! PDCA FAST START! ,E* g&@?3*$"=*?6@*"@7$*833*)(3*@3H)*)%=3*"08)6?73*6W3%*$"=*)623* 6*8)3#5*:"*)(3*3H#3%&A3@)*@"K*K&)(*K(6)393%*$"=*(693* H*,)&'$"(/'1"(7.(%42(,$" /#"'1(/.05"/,)"[&4'305"/#".*##4X0("
  • 28. © Mike Rother! PDCA FAST START! ,F* N)X8*$"=%*G6%'3)*!"@:&J"@5*K(&?(*(68*6@*6?(&393I0$*:6)3*6@:*&8* A368=%360735*)(6)*0%&@'8*)(3*03@3S);*e6&73:*3H#3%&A3@)8*67"@'*)(3* K6$*6%3*=83>=7*:&8?"93%&38*)(6)*8("K*$"=*K(6)*$"=*@33:*)"*>"?=8*"@* )"*6?(&393*)(6)*'"67*0$*)(3*:38&%3:*:6)3;*G(&@'8*"??=%*67"@'*)(3*K6$* )(6)*8(&W*$"=%*)(&@2&@'*6@:*?6=83*$"=*)"*%39&83*$"=%*&:368;*G(6)X8* @"%A67;* ;*,]$"(7.('$"(8(%5"#$(."$*"X%4,6"/"2(/#&%(/X0("X(,(U$" !6%)""@*0$* O3A3)%&*16%J@*
  • 29. © Mike Rother! PDCA FAST START! ,R* P*S"$*"D%*'(##"$1("C(#&0$#"*Y"</'1"<7.(%42(,$" <(A%8E1:"(A&F"8&%/0&@0,8(08& aW"C('*%)")/$/"/X*&$"S1/$" "/'$&/005"1/..(,()"TRVW" " cW"H*2./%("$1(".%()4'+*,"5*&" "%('*%)()"X(Y*%("$1(" "(7.(%42(,$"T!V"/,)"$1(")/$/" "Y%*2"$1("(7.(%42(,$"TRVW"" "?&22/%4l("S1/$"5*&"0(/%,"THVW" " fW"G/34,6"/00"*Y"$1/$"4,B")('4)(" "S1/$"5*&".0/,"Y*%"5*&%",(7$" "#$(."T$1(",(7$"(7.(%42(,$VB" "/,)"S1/$"5*&"(7.('$"T;VW" 12(#3(&*-(*#'2"4.!#526'$)&..6#5"$-%# %"#%2$'#$-0"*7&8"-#!4*$-,#%2(# 9"&)2$-,#96).(#
  • 30. © Mike Rother! PDCA FAST START! B-* K1/$"$1(" H*/'1";*(#" :$]#",*$"n&#$".%/'+'("$1/$"2/3(#".(%Y('$B"4$"1/#"$*"X(" 1"8801%".%/'+'("/,)"$1("A(/%,(%"1/#"$*"(7.(%4(,'(" #&''(##W"G1("n*X"*Y"$1("H*/'1"/$"$14#"#$/6("4#"$*"(,#&%(" $1/$"$1("A(/%,(%"4#"Y*00*S4,6"6**)".%*'()&%("/#"#i1(" 4$(%/$(#"T'*,)&'$#"(7.(%42(,$#V"$*S/%)"$1("$/%6($" '*,)4+*,W"
  • 31. © Mike Rother! PDCA FAST START! Reflect on the Last Step Taken Because you donʼt actually know what the result of a step will be! 1) What did you plan as your Last Step? 2) What did you Expect? 3) What Actually Happened? 4) What did you Learn? ------------------------------> Return to question 3 Card is turned over to reflect on the last step Back of card - Reflection Section THE FIVE-QUESTION CARD Available on the Toyota Kata website 1) What is the Target Condition? 2) What is the Actual Condition now? --------(Turn Card Over)---------------------> 3) What Obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your Next Step? (Next experiment) What do you expect? 5) How quickly can we go and see what we Have Learned from taking that step? The Five Questions *Youʼll often work on the same obstacle with several experiments B.* For the Coach GP<"Q:9<"H=!HP:FLoJ!G!"MI<?G:=F?"
  • 32. © Mike Rother! PDCA FAST START! B,* h*G(3*e&93*f=38J"@8*A":37*)(3* 8?&3@JS?*#6U3%@*">*)(&@2&@'*6@:*6?J@'* * h*G(3*?6%:*&8*$"=%*8?%&#)*>"%*?"@:=?J@'* ?"6?(&@'*?$?7385*)"*(37#*$"=*6?i=&%3* )(3*(60&)*">*)(&8*#6U3%@* * h*N@*36?(*?"6?(&@'*?$?73*)(3*!"6?(*6828* 677*i=38J"@8*"@*)(3*>%"@)*j*06?2*">*)(3* ?6%:5*"@3*6)*6*JA3;*<"=*?6@*678"*682* 6::&J"@67*i=38J"@8;* * h*G(3*!"6?(*&8*)36?(&@'*)(3*L36%@3%*6* K6$*">*)(&@2&@'*0$*=8&@'*)(3*86A3* #6U3%@*">*3@i=&%$*393%$*?"6?(&@'*?$?73* G1("H*/'1O#"Q48("M&(#+*,"H/%)" G(3*#"K3%*">*)(3*e&93*f=38J"@8*&8*'%36)5*K(3@*$"=X93*736%@3:* ("K*)"*682*)(3A*6@:*("K*)"*%38#"@:*)"*)(3*6@8K3%8*$"=*'3)* G14#"4#"$1("H*/'1O#"#'%4.$W""H/%%5"4$"S4$1"5*&>"
  • 33. © Mike Rother! PDCA FAST START! Next coaching cycle 1) What is the target condition? 2) What is the actual condition now? -- (flip card & reflect on last step) -- 3) What obstacles do you think are preventing you from reaching the target condition? Which *one* are you addressing now? 4) What is your next step? (Next experiment) What do you expect? 5) How quickly can we go and see what we have learned from taking that step? P DC A Framing questions The next experiment Focus Next coaching cycle A COACHING CYCLE SHOULD LEAD TO SOME KIND OF EXPERIMENT Note that an experiment is a learning experience that doesnʼt necessarily involve making a change in the focus process. “Further analysis” and “go and see” can be the next step. Reflect BB* !"'*/'14,6"'5'0("#1*&0)"0(/)"$*" #*2("34,)"*Y",(7$"(7.(%42(,$" :,"2*#$"'/#(#"$1(")4/0*6"*Y"*,("'*/'14,6"'5'0(" #1*&0)"Y*'&#")*S,"$*"*,("D;H!"'5'0("
  • 34. © Mike Rother! PDCA FAST START! B/* G1("J,*S0()6("G1%(#1*0)"4#"$1(".*4,$"/$"S14'1"$1(" A(/%,(%"1/#",*"Y/'$#"*%")/$/"/,)"#$/%$#"6&(##4,6W" G14#"4#"&#&/005"S1(%("$1("A(/%,(%]#",(7$"(7.(%42(,$"S400"X(W" ;&%4,6"/"'*/'14,6"'5'0("$1("H*/'1"#1*&0)" 04#$(,"Y*%"$1(".E880(%&>("#+0)G0&H/80A/"+)&
  • 35. © Mike Rother! PDCA FAST START! ike Rother / Improvement Kata Handbook Coaching Kata - Part 1 16 g ed on a diagram by Don Clark 1 Target Condition 1 Target Condition 2 Current Condition 3 Current Obstacle Next Coaching Cycle 4 & 5 Next Step Reflection : - What did you plan as your last step? - What did you expect? - What actually happened? - What did you learn? 2 Current Condition What are we striving to achieve? Where are we actually now? Reflect on the last step 3 Current Obstacle What obstacle are we focusing on now? 4 & 5 Next Step What is the threshold of knowledge? What is the next experiment? Learner Conducts the Experiment Testing a prediction through action THE COACHING-CYCLE PATTERN Follows the Five Coaching Kata Questions ive Coaching Kata tions follow a tific pattern of ng and acting, and de a structured ce routine for the Coach and the er. BC* G1("H*/'14,6"H5'0("D/Z(%,"
  • 36. © Mike Rother! PDCA FAST START! BD* 94)(*"4#"$S*"./6(#"/1(/)" Coaching! Cycles!
  • 37. © Mike Rother! PDCA FAST START! © Mike Rother / Improvement Kata Handbook Appendix - Forms 16 Obstacle Parking Lot • • • • • • • • • • • Obstacle How can you measure that? BE* GS*"Y*%2#"5*&]00"#(("$1("A(/%,(%"&#4,6" 4,"$1("84)(*b" A(/%,(%O#"?$*%5X*/%)"
  • 38. © Mike Rother! PDCA FAST START! KKKI#3%8"@67;=A&?(;3:=_bA%")(3%_cZGZde&738_!"6?(&@'d!$?73dPH6A#73;#:>* BF* C(/)"/))4+*,/0"(7/2.0("'*/'14,6"'5'0(#"*,04,(" X5"'04'34,6"*,"$1("04,3"*%"400&#$%/+*,"X(0*Sb" @*%("<7/2.0("H*/'14,6"H5'0(#" A(/%,(%" H*/'1"
  • 39. © Mike Rother! PDCA FAST START! BR* F=K":G]?"=9<C"G="N=I" N77=8)%6J"@*>%"A#:&6;'#<*$)=#<.",#
  • 40. © Mike Rother! PDCA FAST START! /-* ;=FOG"Q=CL<G"GP<"GPC<<" DC!HG:H<"LI:;<A:F<?" @<FG:=F<;"<!CA:<C"
  • 41. © Mike Rother! PDCA FAST START! /.* !,)"*8(%"+2("5*&"'/,"$/40*%"$1(#("$**0#" /,)"%*&+,(#"$*"#&4$"5*&%"*%6/,4l/+*," <8(%5"*%6/,4l/+*,"4#"&,4[&(B"/,)"(/'1"&0+2/$(05"%([&4%(#" #0461$05")4m(%(,$".%/'+'("%*&+,(#W"K(O8("0(/%,()"*,05"$**" S(00"$1/$"#42.05"X(,'12/%34,6"/,)"'*.54,6"S1/$"*$1(%" *%6/,4l/+*,#"/%(")*4,6"4#",*$"(m('+8(W" " P*S(8(%B"$1("U%#$"#$/6("*Y"5*&%".%/'+'4,6"4#"$*"$%5"$*")*" $1(#(".%/'+'("%*&+,(#"(7/'$05W":Y"5*&".%/'+'(")/405"/,)" 6/4,"#*2(".%*U'4(,'5B"5*&]00"/X#*%X"$1("#'4(,+U'"0*64'"/,)" .&%.*#("X(14,)"$1(#("$**0#"/,)"%*&+,(#W"!$"$1/$".*4,$"5*&" '/,"X("2*%("*.(,"/,)")(8(0*."5*&%"*S,"#$50(B"#*"0*,6"/#"4$" '*,+,&(#"$*"4,'*%.*%/$("$1("0*64'W" " R5"4,4+/005"#(p,6"0424$#"*,".%/'+'("42.%*84#/+*,"5*&]00" /'[&4%("/"#(,#("Y*%"$1("(##(,'(B"S14'1"$1(,"/00*S#"5*&"$*" 1/,)0(")48(%#("#4$&/+*,#"#3400Y&005W"
  • 42. © Mike Rother! PDCA FAST START! /,* :Q"N=I"K!FG"@=C<";<G!:Ab" =,"$1("3H"I"%,&>,%,&C0JA6%03& :2.%*8(2(,$"J/$/"P/,)X**3" G1("'*,+,&/005o(8*084,6"*,04,(" :2.%*8(2(,$"J/$/"P/,)X**3"4#" %/0"%(#*&%'("Y*%"/,5*,("S1*" S/,$#"$*".%/'+'("*%"'*/'1"$1(" :2.%*8(2(,$"J/$/O#"#'4(,+U'" ./Z(%,"*Y"$14,34,6"/,)"/'+,6*
  • 43. © Mike Rother! PDCA FAST START! /B* KLMH&C<M!LM;& Q*%")(8(0*.4,6"#'4(,+U'"24,)#($"