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Linked Data in E-Commerce –
 The GoodRelations Ontology

  ISKO UK Conference on Linked Data
    September 14, 2020, London, UK


          Prof. Dr. Martin Hepp
Professur für Allgemeine BWL, insbesondere E-Business
Matchmaking in Market Economies




14.09.2010                             2
Macroeconomic Impact

                   Transaction Costs:
                     > 50 % of the
                     US GDP (1970)
             John Joseph Wallis and Douglas C. North:
              Measuring the Transaction Sector in the
                 American Economy, 1870 – 1970
                              (1986)
14.09.2010                                              3
Key Driver of Search Costs:
           Specificity

How much you loose when you can‘t
use a good for what it was designed.
Growth in Specificity




             1920: 5168 Types of Goods

14.09.2010
                                         5
Examples




14.09.2010              6
Examples




14.09.2010              7
Examples




14.09.2010              8
Specificity Increases the
                 Search Space




14.09.2010                               9
WWW:
    Dramatic Reduction of Search Effort




             1993            2010
   Lower search costs per search than
          ever before in history.
14.09.2010                                10
But ….
The WWW: A Giant Data Shredder




     Source:                   Recipient:
 Structured Data            Unstructured Text



14.09.2010                              12
What is Linked Data Linked
                                 loves


                          Susi           Martin



       1            2              3              4




14.09.2010                                            13
What is Special About E-Commerce Data?
 1

 2           RDBMS



 3

 4           $$$
14.09.2010                        14
GoodRelations: A Global Schema for
    Commerce Data on the Web
                                            Extraction
                        Arbitrary Query     and Reuse


Manufacturers
                                                     Retailers
Payment
                                                     Delivery
Product Model                                 Warranty
 Master Data     Shop                Spare Parts &
                Offerings   Auctions Consumables
14.09.2010                                               15
On the Shoulders of Giants




     A Unified View of Commerce Data
                on the Web
14.09.2010                                16
GoodRelations Principle: Small Data
           Packets Inside Your Page




14.09.2010                                   17
Albert Einstein on Schema Design 

"Make everything as simple as possible, but
                not simpler.“
                              Albert Einstein




14.09.2010                                 18
Data, Standards, Ontologies




14.09.2010                                 19
Subtle Distinctions Foster Data Reuse
•  Product ≠ Offer
     –  „You can buy or lease my house“
•  Store ≠ Business entity
     –  „How many Tesco stores are in London?“
•  Product ≠ Product Model
     –  „How many digital cameras by Canon are
        listed on eBay“?

14.09.2010                                       20
Basic Structure of Offers

                                                 Object or
        Agent 1             Promise
                                                 Happening

                  Compensation     Transfer of
                                     Rights




                             Agent 2



14.09.2010                                                   21
Valuable Types of Links:
             Product - Product Model




                                                             Photo credits: Flickr.com, available
                                                              under CC BY 2.0 by bsabarnowl
   Ford T
   Data-      gr:hasMakeAndModel
   sheet




       Often via strong, non-URI identifiers like EAN/UPC
14.09.2010                                                  22
Valuable Types of Links:
                 Offer – Store(s)


    XYZ
              gr:availableAtOrFrom
    for $
     99




14.09.2010                              23
Valuable Types of Links:
              Company – Store(s)



                      gr:hasPOS




14.09.2010                              24
Impact and Success
•  One of the few vocabularies implemented
   by major businesses out of their own
   budget.
•  BestBuy, O’Reilly, Overstock.com,…
•  Ca. 16 % of all triples as of now
•  Supported by Yahoo
•  Bing, Google may join

14.09.2010                                   25
Yahoo Enhanced by SearchMonkey




14.09.2010                           26
Developer Resources, Data, Tools




   http://purl.org/goodrelations/



14.09.2010                              27
Thank you!
                       http://purl.org/goodrelations/

                         Prof. Dr. Martin Hepp
             Chair of General Management and E-Business
                 Universitaet der Bundeswehr Muenchen
                      Werner-Heisenberg-Weg 39
                       D-85579 Neubiberg, Germany
                       Phone: +49 89 6004-4217
                          Fax: +49 89 6004-4620
                   http://www.unibw.de/ebusiness/

             http://purl.org/goodrelations/
                         mhepp@computer.org
14.09.2010                                                28
Both Sides Can Help Build a Bridge




14.09.2010                               29
Why is GoodRelations not part of the
 Linked Open Data cloud diagram?

   Is GoodRelations data linked data
               after all?
14.09.2010
                                                           Ontology Economics




 Hepp, Martin: Possible Ontologies: How Reality Constrains the
 Development of Relevant Ontologies, in: IEEE Internet Computing,
31




 Vol. 11, No. 1, pp. 90-96, Jan-Feb 2007
GoodRelations Design Principles
•  Keep simple things       Lightweight         Heavyweight
   simple and make          Web of Data         Web of Data
   complex things
   possible                    LOD                OWL DL
•  Cater for LOD and OWL   RDF + a little bit
   DL worlds
•  Academically sound
•  Industry-strength
   engineering
•  Practically relevant

14.09.2010                                             32
Incredible Success




14.09.2010                        33
GoodRelations #2 of all Web Ontologies




         …and this does not yet include the > 10 Mio. offers
         from Amazon and eBay!

14.09.2010                                                     34
GoodRelations #2 of all Web Ontologies




14.09.2010                          35

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ISKO2010: Linked Data in E-Commerce – The GoodRelations Ontology

  • 1. Linked Data in E-Commerce – The GoodRelations Ontology ISKO UK Conference on Linked Data September 14, 2020, London, UK Prof. Dr. Martin Hepp Professur für Allgemeine BWL, insbesondere E-Business
  • 2. Matchmaking in Market Economies 14.09.2010 2
  • 3. Macroeconomic Impact Transaction Costs: > 50 % of the US GDP (1970) John Joseph Wallis and Douglas C. North: Measuring the Transaction Sector in the American Economy, 1870 – 1970 (1986) 14.09.2010 3
  • 4. Key Driver of Search Costs: Specificity How much you loose when you can‘t use a good for what it was designed.
  • 5. Growth in Specificity 1920: 5168 Types of Goods 14.09.2010 5
  • 9. Specificity Increases the Search Space 14.09.2010 9
  • 10. WWW: Dramatic Reduction of Search Effort 1993 2010 Lower search costs per search than ever before in history. 14.09.2010 10
  • 12. The WWW: A Giant Data Shredder Source: Recipient: Structured Data Unstructured Text 14.09.2010 12
  • 13. What is Linked Data Linked loves Susi Martin 1 2 3 4 14.09.2010 13
  • 14. What is Special About E-Commerce Data? 1 2 RDBMS 3 4 $$$ 14.09.2010 14
  • 15. GoodRelations: A Global Schema for Commerce Data on the Web Extraction Arbitrary Query and Reuse Manufacturers Retailers Payment Delivery Product Model Warranty Master Data Shop Spare Parts & Offerings Auctions Consumables 14.09.2010 15
  • 16. On the Shoulders of Giants A Unified View of Commerce Data on the Web 14.09.2010 16
  • 17. GoodRelations Principle: Small Data Packets Inside Your Page 14.09.2010 17
  • 18. Albert Einstein on Schema Design  "Make everything as simple as possible, but not simpler.“ Albert Einstein 14.09.2010 18
  • 20. Subtle Distinctions Foster Data Reuse •  Product ≠ Offer –  „You can buy or lease my house“ •  Store ≠ Business entity –  „How many Tesco stores are in London?“ •  Product ≠ Product Model –  „How many digital cameras by Canon are listed on eBay“? 14.09.2010 20
  • 21. Basic Structure of Offers Object or Agent 1 Promise Happening Compensation Transfer of Rights Agent 2 14.09.2010 21
  • 22. Valuable Types of Links: Product - Product Model Photo credits: Flickr.com, available under CC BY 2.0 by bsabarnowl Ford T Data- gr:hasMakeAndModel sheet Often via strong, non-URI identifiers like EAN/UPC 14.09.2010 22
  • 23. Valuable Types of Links: Offer – Store(s) XYZ gr:availableAtOrFrom for $ 99 14.09.2010 23
  • 24. Valuable Types of Links: Company – Store(s) gr:hasPOS 14.09.2010 24
  • 25. Impact and Success •  One of the few vocabularies implemented by major businesses out of their own budget. •  BestBuy, O’Reilly, Overstock.com,… •  Ca. 16 % of all triples as of now •  Supported by Yahoo •  Bing, Google may join 14.09.2010 25
  • 26. Yahoo Enhanced by SearchMonkey 14.09.2010 26
  • 27. Developer Resources, Data, Tools http://purl.org/goodrelations/ 14.09.2010 27
  • 28. Thank you! http://purl.org/goodrelations/ Prof. Dr. Martin Hepp Chair of General Management and E-Business Universitaet der Bundeswehr Muenchen Werner-Heisenberg-Weg 39 D-85579 Neubiberg, Germany Phone: +49 89 6004-4217 Fax: +49 89 6004-4620 http://www.unibw.de/ebusiness/ http://purl.org/goodrelations/ mhepp@computer.org 14.09.2010 28
  • 29. Both Sides Can Help Build a Bridge 14.09.2010 29
  • 30. Why is GoodRelations not part of the Linked Open Data cloud diagram? Is GoodRelations data linked data after all?
  • 31. 14.09.2010 Ontology Economics Hepp, Martin: Possible Ontologies: How Reality Constrains the Development of Relevant Ontologies, in: IEEE Internet Computing, 31 Vol. 11, No. 1, pp. 90-96, Jan-Feb 2007
  • 32. GoodRelations Design Principles •  Keep simple things Lightweight Heavyweight simple and make Web of Data Web of Data complex things possible LOD OWL DL •  Cater for LOD and OWL RDF + a little bit DL worlds •  Academically sound •  Industry-strength engineering •  Practically relevant 14.09.2010 32
  • 34. GoodRelations #2 of all Web Ontologies …and this does not yet include the > 10 Mio. offers from Amazon and eBay! 14.09.2010 34
  • 35. GoodRelations #2 of all Web Ontologies 14.09.2010 35