1. The Australian ICT contractor market: inmates running the asylum Peter Carr Managing Director Sam Higgins Research Director ACS, June 2008

3. Research Focus Commercial-in-confidence

4. CIOs know the ICT Asset Cycle is ending and its time to “keep the lights on” Source: Longhaus Post Y2K Synchronised ICT Asset Renewal Cycle 2001 2002 2003 2004 2005 2006 2007 2008 2009 Business As Usual Asset Replacement Renewal Planning

5. This means CIO are focusing on addressing skills and service management issues Commercial-in-confidence

6. Skills is a key concern when people consume a large portion of the typical ICT budget Commercial-in-confidence

8. Yet it is not the “big members” of the ITCRA who own the market Commercial-in-confidence

9. TOPIC 1: Contractors begin with the big brands, but end as sole traders Commercial-in-confidence Transition to Small Firm Transition to Sole Trader Transition to Co-operatives