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Exploring Motivational Aspects
for Technology-Enhanced
Informal Learning in the
Construction Sector
MATEL Workshop 2013, Paphos, Cyprus
Christine Kunzmann, Patrik Rieker,
Andreas Schmidt
http://spironto.de 2Sep 2013
Starting point
 Learning Layers:
How can we support informal learning in job areas such as the
construction sector where
 Work practice is less computerized
 The physical environment is a dominating factor and major constraint
Study
 Exploratory study with 8 interviews in the construction
sector in the southwest of Germany from various
backgrounds
 Carpenter
 systems mechanic
 electrician (Meister)
 medical technology electrician (Meister)
 kitchen specialist
 self-employed all-rounder specialized on old-houses
refurbishing
 construction engineer
 Semi-structured interviews between 22 and 57 minutes
 Analyzed using qualitative content analysis (Mayring)
http://spironto.de 3Sep 2013
Results: Use of technologies
http://spironto.de 4Sep 2013
 Majority (6 out of 8) regularly use a smartphone
 primarily for taking pictures
 also messaging, emails, calendar (free services)
 Internet search rarely used on site
 Foremen and owners at their desk
 Problems and barriers
 Lack of connectivity
 Features are not fully used (separate voice recorder!)
 Purchasing and training costs
 No sufficient reliability and anticipated dependency
Results: Use of forums
 Forums were not perceived very positive
 Problem: Time
 Search in forums is time consuming
 No guarantee to receive a response within a short time
frame
 Problem: Quality
 How to judge the reliability and quality?
 General mistrust towards the information
http://spironto.de 5Sep 2013
Competition
 Construction sector is characterized by a large number of
small and medium-sized companies
 Cross-company learning is an important perspective
 Importance of competition as a factor has been very
mixed
 From a neglectable aspect (give and take situation)
 To very prominent (particularly among the electricians)
 General
 The closer companies are, the more difficult
 Closeness: same/adjacent trade, geographical focus
http://spironto.de 6Sep 2013
Hierarchies
http://learning-layers.eu 7Sep 2013 Face to face
Face to
face/phone
Mobile phone
Mobile phone/email
Attitudes towards technology
 As expected
 Young generation very inclined to use technology, usually
owns and uses regularly a smartphone
 Older generation less familiar
 But:
 More experienced craftsmen judge the usefulness of
technology by observing the younger generation
Lack of commitment and willingness to take over responsibility
 Ubiquitous and better communication/research possibilities
are outweighed by distractive use of phones
Mobile phones disturbing face-to-face meetings
 The benefits of using the internet are undisputed and
realized
 Privacy concerns: issue that hinders adoption (NSA!)
http://learning-layers.eu 8Sep 2013
Outlook
 Cross-organization co-opetion aspects require deeper
analysis
 Scaffolding of using informal resources to overcome
barriers in larger scale networks
 Knowledge maturing indicators
 Opinion vs. Information
 The focus must be more on scaffolding the appropriation
of technology than on technology features itself
http://spironto.de 9Sep 2013
Team
 Christine Kunzmann
Pontydysgu, UK
kontakt@christine-kunzmann.de
 Patrik Rieker
Karlsruhe University of Applied Sciences, Germany
 Andreas P. Schmidt
Karlsruhe University of Applied Sciences, Germany
andreas_peter.schmidt@hs-karlsruhe.de
http://learning-layers.eu 10Sep 2013

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Exploring Motivational Aspects for Technology-Enhanced Informal Learning in the Construction Sector

  • 1. Exploring Motivational Aspects for Technology-Enhanced Informal Learning in the Construction Sector MATEL Workshop 2013, Paphos, Cyprus Christine Kunzmann, Patrik Rieker, Andreas Schmidt
  • 2. http://spironto.de 2Sep 2013 Starting point  Learning Layers: How can we support informal learning in job areas such as the construction sector where  Work practice is less computerized  The physical environment is a dominating factor and major constraint
  • 3. Study  Exploratory study with 8 interviews in the construction sector in the southwest of Germany from various backgrounds  Carpenter  systems mechanic  electrician (Meister)  medical technology electrician (Meister)  kitchen specialist  self-employed all-rounder specialized on old-houses refurbishing  construction engineer  Semi-structured interviews between 22 and 57 minutes  Analyzed using qualitative content analysis (Mayring) http://spironto.de 3Sep 2013
  • 4. Results: Use of technologies http://spironto.de 4Sep 2013  Majority (6 out of 8) regularly use a smartphone  primarily for taking pictures  also messaging, emails, calendar (free services)  Internet search rarely used on site  Foremen and owners at their desk  Problems and barriers  Lack of connectivity  Features are not fully used (separate voice recorder!)  Purchasing and training costs  No sufficient reliability and anticipated dependency
  • 5. Results: Use of forums  Forums were not perceived very positive  Problem: Time  Search in forums is time consuming  No guarantee to receive a response within a short time frame  Problem: Quality  How to judge the reliability and quality?  General mistrust towards the information http://spironto.de 5Sep 2013
  • 6. Competition  Construction sector is characterized by a large number of small and medium-sized companies  Cross-company learning is an important perspective  Importance of competition as a factor has been very mixed  From a neglectable aspect (give and take situation)  To very prominent (particularly among the electricians)  General  The closer companies are, the more difficult  Closeness: same/adjacent trade, geographical focus http://spironto.de 6Sep 2013
  • 7. Hierarchies http://learning-layers.eu 7Sep 2013 Face to face Face to face/phone Mobile phone Mobile phone/email
  • 8. Attitudes towards technology  As expected  Young generation very inclined to use technology, usually owns and uses regularly a smartphone  Older generation less familiar  But:  More experienced craftsmen judge the usefulness of technology by observing the younger generation Lack of commitment and willingness to take over responsibility  Ubiquitous and better communication/research possibilities are outweighed by distractive use of phones Mobile phones disturbing face-to-face meetings  The benefits of using the internet are undisputed and realized  Privacy concerns: issue that hinders adoption (NSA!) http://learning-layers.eu 8Sep 2013
  • 9. Outlook  Cross-organization co-opetion aspects require deeper analysis  Scaffolding of using informal resources to overcome barriers in larger scale networks  Knowledge maturing indicators  Opinion vs. Information  The focus must be more on scaffolding the appropriation of technology than on technology features itself http://spironto.de 9Sep 2013
  • 10. Team  Christine Kunzmann Pontydysgu, UK kontakt@christine-kunzmann.de  Patrik Rieker Karlsruhe University of Applied Sciences, Germany  Andreas P. Schmidt Karlsruhe University of Applied Sciences, Germany andreas_peter.schmidt@hs-karlsruhe.de http://learning-layers.eu 10Sep 2013