SlideShare ist ein Scribd-Unternehmen logo

CALL CENTER BACKUP FOR RETAIL STORES

•
•
K
kerrykelcom

PROMOTIONAL PPT FOR RETAIL OPERATIONS MANAGERS

TechnologieBusiness
1 von 10
Telephone Backup Personnel Like having an extra staff member in every store…available to work on 18 seconds notice
Which customer is more important? ,[object Object]
Obviously they’re both important.. ,[object Object],[object Object]
How many sales are lost like this… ,[object Object],[object Object],[object Object],[object Object]
SOLUTION….”3 RING NO ANSWER TRANSFER” ,[object Object]
Once the call comes to me I will answer it.. 1) GOOD MORNING, ABC LAKESIDE MALL, THIS IS SUE..HOW MAY I HELP YOU?
I will explain that the staff are busy and offer to take a message 2) I will fax or email that message back to the location immediately
I am available 7 days a week – from open to close… 3) You don’t need to schedule me, I just show up when I’m needed…18 seconds (3 rings) after the phone rings…
PRICING… ,[object Object],[object Object],[object Object]
For more information… ,[object Object],[object Object],[object Object],[object Object]

Empfohlen

Professions
ProfessionsProfessions
ProfessionsAngelo Messina
 
Walking down the client’s road mmbae
Walking down the client’s road mmbaeWalking down the client’s road mmbae
Walking down the client’s road mmbaeMwenda M. Mbae, ACIM
 
Donna Penman CV
Donna Penman CVDonna Penman CV
Donna Penman CVDonna Penman
 
Cover letter
Cover letterCover letter
Cover letterGuendalina Quattrocchi
 
My Story- Stephen Njoroge Waweru
My Story- Stephen Njoroge WaweruMy Story- Stephen Njoroge Waweru
My Story- Stephen Njoroge WaweruStephen Njoroge
 
The ways to respond thanks
The ways to respond thanksThe ways to respond thanks
The ways to respond thanksFerry Fadlillah
 
A Biblio do CEIP José Cornide y 2
A Biblio do CEIP José Cornide y 2A Biblio do CEIP José Cornide y 2
A Biblio do CEIP José Cornide y 2biblioteca
 
___Virtual Reality___
___Virtual Reality______Virtual Reality___
___Virtual Reality___bberdibaeva
 

Empfohlen

Professions
ProfessionsProfessions
ProfessionsAngelo Messina
 
Walking down the client’s road mmbae
Walking down the client’s road mmbaeWalking down the client’s road mmbae
Walking down the client’s road mmbaeMwenda M. Mbae, ACIM
 
Donna Penman CV
Donna Penman CVDonna Penman CV
Donna Penman CVDonna Penman
 
Cover letter
Cover letterCover letter
Cover letterGuendalina Quattrocchi
 
My Story- Stephen Njoroge Waweru
My Story- Stephen Njoroge WaweruMy Story- Stephen Njoroge Waweru
My Story- Stephen Njoroge WaweruStephen Njoroge
 
The ways to respond thanks
The ways to respond thanksThe ways to respond thanks
The ways to respond thanksFerry Fadlillah
 
A Biblio do CEIP José Cornide y 2
A Biblio do CEIP José Cornide y 2A Biblio do CEIP José Cornide y 2
A Biblio do CEIP José Cornide y 2biblioteca
 
___Virtual Reality___
___Virtual Reality______Virtual Reality___
___Virtual Reality___bberdibaeva
 
burning fuels
burning fuelsburning fuels
burning fuelsgriggans
 
The #FabLabs : 10 Questions, 1,000 Answers !
The #FabLabs : 10 Questions, 1,000 Answers !The #FabLabs : 10 Questions, 1,000 Answers !
The #FabLabs : 10 Questions, 1,000 Answers !Marc Duchesne
 
An Ecological Learning Design approach
An Ecological Learning Design approachAn Ecological Learning Design approach
An Ecological Learning Design approachKai Pata
 
Hindamismudel kujundava hindamise toetamiseks
Hindamismudel kujundava hindamise toetamiseksHindamismudel kujundava hindamise toetamiseks
Hindamismudel kujundava hindamise toetamiseksaluojalaine
 
Kampman talk designmind_learnings
Kampman talk designmind_learningsKampman talk designmind_learnings
Kampman talk designmind_learningsMarcel Kampman
 
Collaboration Software Project Success
Collaboration Software Project SuccessCollaboration Software Project Success
Collaboration Software Project SuccessDoug Mitchell
 
Hayatin Aritmetigi
Hayatin AritmetigiHayatin Aritmetigi
Hayatin Aritmetigijar
 
Turning The Channel On - Online Marketing for SMB
Turning The Channel On - Online Marketing for SMBTurning The Channel On - Online Marketing for SMB
Turning The Channel On - Online Marketing for SMBLinda Groendyke
 
Nunca Máis
Nunca MáisNunca Máis
Nunca MáisRaquel García Chao
 
Opidisain1
Opidisain1Opidisain1
Opidisain1Kai Pata
 
Apache Basics
Apache BasicsApache Basics
Apache Basicschhabra.kapil
 
Rev Up Your Metabolism - Part 2
Rev Up Your Metabolism - Part 2Rev Up Your Metabolism - Part 2
Rev Up Your Metabolism - Part 2ptbyjason
 
Virtual desktops.keynote
Virtual desktops.keynoteVirtual desktops.keynote
Virtual desktops.keynoteEmma Duke-Williams
 
water saving
water savingwater saving
water savingship
 
Câu chuyện Rùa và Thỏ
Câu chuyện Rùa và ThỏCâu chuyện Rùa và Thỏ
Câu chuyện Rùa và Thỏhaihuong2005
 
Project Legoburgh
Project LegoburghProject Legoburgh
Project Legoburghrddietrich
 
Ifi7056 5loeng
Ifi7056 5loengIfi7056 5loeng
Ifi7056 5loengKai Pata
 
Online Impact Oct 12 2009
Online Impact Oct 12 2009Online Impact Oct 12 2009
Online Impact Oct 12 2009Mike Qaissaunee
 
Ch05
Ch05Ch05
Ch05Mike Qaissaunee
 
Internet search and other web tools for teachers
Internet search and other web tools for teachersInternet search and other web tools for teachers
Internet search and other web tools for teachersOllie Bray
 
Introduction to use of FHIR Documents in ABDM
Introduction to use of FHIR Documents in ABDMIntroduction to use of FHIR Documents in ABDM
Introduction to use of FHIR Documents in ABDMKumar Satyam
 
JohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard37
 

Weitere ähnliche Inhalte

Andere mochten auch

burning fuels
burning fuelsburning fuels
burning fuelsgriggans
 
The #FabLabs : 10 Questions, 1,000 Answers !
The #FabLabs : 10 Questions, 1,000 Answers !The #FabLabs : 10 Questions, 1,000 Answers !
The #FabLabs : 10 Questions, 1,000 Answers !Marc Duchesne
 
An Ecological Learning Design approach
An Ecological Learning Design approachAn Ecological Learning Design approach
An Ecological Learning Design approachKai Pata
 
Hindamismudel kujundava hindamise toetamiseks
Hindamismudel kujundava hindamise toetamiseksHindamismudel kujundava hindamise toetamiseks
Hindamismudel kujundava hindamise toetamiseksaluojalaine
 
Kampman talk designmind_learnings
Kampman talk designmind_learningsKampman talk designmind_learnings
Kampman talk designmind_learningsMarcel Kampman
 
Collaboration Software Project Success
Collaboration Software Project SuccessCollaboration Software Project Success
Collaboration Software Project SuccessDoug Mitchell
 
Hayatin Aritmetigi
Hayatin AritmetigiHayatin Aritmetigi
Hayatin Aritmetigijar
 
Turning The Channel On - Online Marketing for SMB
Turning The Channel On - Online Marketing for SMBTurning The Channel On - Online Marketing for SMB
Turning The Channel On - Online Marketing for SMBLinda Groendyke
 
Opidisain1
Opidisain1Opidisain1
Opidisain1Kai Pata
 
Rev Up Your Metabolism - Part 2
Rev Up Your Metabolism - Part 2Rev Up Your Metabolism - Part 2
Rev Up Your Metabolism - Part 2ptbyjason
 
water saving
water savingwater saving
water savingship
 
Câu chuyện Rùa và Thỏ
Câu chuyện Rùa và ThỏCâu chuyện Rùa và Thỏ
Câu chuyện Rùa và Thỏhaihuong2005
 
Project Legoburgh
Project LegoburghProject Legoburgh
Project Legoburghrddietrich
 
Ifi7056 5loeng
Ifi7056 5loengIfi7056 5loeng
Ifi7056 5loengKai Pata
 
Online Impact Oct 12 2009
Online Impact Oct 12 2009Online Impact Oct 12 2009
Online Impact Oct 12 2009Mike Qaissaunee
 
Internet search and other web tools for teachers
Internet search and other web tools for teachersInternet search and other web tools for teachers
Internet search and other web tools for teachersOllie Bray
 

Andere mochten auch (20)

burning fuels
burning fuelsburning fuels
burning fuels
 
The #FabLabs : 10 Questions, 1,000 Answers !
The #FabLabs : 10 Questions, 1,000 Answers !The #FabLabs : 10 Questions, 1,000 Answers !
The #FabLabs : 10 Questions, 1,000 Answers !
 
An Ecological Learning Design approach
An Ecological Learning Design approachAn Ecological Learning Design approach
An Ecological Learning Design approach
 
Hindamismudel kujundava hindamise toetamiseks
Hindamismudel kujundava hindamise toetamiseksHindamismudel kujundava hindamise toetamiseks
Hindamismudel kujundava hindamise toetamiseks
 
Kampman talk designmind_learnings
Kampman talk designmind_learningsKampman talk designmind_learnings
Kampman talk designmind_learnings
 
Collaboration Software Project Success
Collaboration Software Project SuccessCollaboration Software Project Success
Collaboration Software Project Success
 
Hayatin Aritmetigi
Hayatin AritmetigiHayatin Aritmetigi
Hayatin Aritmetigi
 
Turning The Channel On - Online Marketing for SMB
Turning The Channel On - Online Marketing for SMBTurning The Channel On - Online Marketing for SMB
Turning The Channel On - Online Marketing for SMB
 
Nunca Máis
Nunca MáisNunca Máis
Nunca Máis
 
Opidisain1
Opidisain1Opidisain1
Opidisain1
 
Apache Basics
Apache BasicsApache Basics
Apache Basics
 
Rev Up Your Metabolism - Part 2
Rev Up Your Metabolism - Part 2Rev Up Your Metabolism - Part 2
Rev Up Your Metabolism - Part 2
 
Virtual desktops.keynote
Virtual desktops.keynoteVirtual desktops.keynote
Virtual desktops.keynote
 
water saving
water savingwater saving
water saving
 
Câu chuyện Rùa và Thỏ
Câu chuyện Rùa và ThỏCâu chuyện Rùa và Thỏ
Câu chuyện Rùa và Thỏ
 
Project Legoburgh
Project LegoburghProject Legoburgh
Project Legoburgh
 
Ifi7056 5loeng
Ifi7056 5loengIfi7056 5loeng
Ifi7056 5loeng
 
Online Impact Oct 12 2009
Online Impact Oct 12 2009Online Impact Oct 12 2009
Online Impact Oct 12 2009
 
Ch05
Ch05Ch05
Ch05
 
Internet search and other web tools for teachers
Internet search and other web tools for teachersInternet search and other web tools for teachers
Internet search and other web tools for teachers
 

Kürzlich hochgeladen

Introduction to use of FHIR Documents in ABDM
Introduction to use of FHIR Documents in ABDMIntroduction to use of FHIR Documents in ABDM
Introduction to use of FHIR Documents in ABDMKumar Satyam
 
JohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard37
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyKhushali Kathiriya
 
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelMcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelDeepika Singh
 
AI in Action: Real World Use Cases by Anitaraj
AI in Action: Real World Use Cases by AnitarajAI in Action: Real World Use Cases by Anitaraj
AI in Action: Real World Use Cases by AnitarajAnitaRaj43
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontologyjohnbeverley2021
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMECloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMESafe Software
 
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...apidays
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMECloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMESafe Software
 
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024Victor Rentea
 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Jeffrey Haguewood
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWERMadyBayot
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoffsammart93
 
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...Orbitshub
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobeapidays
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodJuan lago vázquez
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAndrey Devyatkin
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingEdi Saputra
 
Platformless Horizons for Digital Adaptability
Platformless Horizons for Digital AdaptabilityPlatformless Horizons for Digital Adaptability
Platformless Horizons for Digital AdaptabilityWSO2
 

Kürzlich hochgeladen (20)

Introduction to use of FHIR Documents in ABDM
Introduction to use of FHIR Documents in ABDMIntroduction to use of FHIR Documents in ABDM
Introduction to use of FHIR Documents in ABDM
 
JohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptxJohnPollard-hybrid-app-RailsConf2024.pptx
JohnPollard-hybrid-app-RailsConf2024.pptx
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelMcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
AI in Action: Real World Use Cases by Anitaraj
AI in Action: Real World Use Cases by AnitarajAI in Action: Real World Use Cases by Anitaraj
AI in Action: Real World Use Cases by Anitaraj
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontology
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMECloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FMECloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
Platformless Horizons for Digital Adaptability
Platformless Horizons for Digital AdaptabilityPlatformless Horizons for Digital Adaptability
Platformless Horizons for Digital Adaptability
 

CALL CENTER BACKUP FOR RETAIL STORES

  • 1. Telephone Backup Personnel Like having an extra staff member in every store…available to work on 18 seconds notice
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Once the call comes to me I will answer it.. 1) GOOD MORNING, ABC LAKESIDE MALL, THIS IS SUE..HOW MAY I HELP YOU?
  • 7. I will explain that the staff are busy and offer to take a message 2) I will fax or email that message back to the location immediately
  • 8. I am available 7 days a week – from open to close… 3) You don’t need to schedule me, I just show up when I’m needed…18 seconds (3 rings) after the phone rings…
  • 9.
  • 10.