Mwenda M. Mbae, ACIM

Kenya Kenya

Client Service Administrator at Britam Asset Managers Ltd

Advertising / Marketing / PR

 I am an innovative client services professional with hands-on experience in services management and effective client management and interactions. Articulate, organized and capable of setting and executing strategies that create professional interactions with clients both at the front office, the field, back office, call center and online. Capable of linking marketing and client services in delivering the ultimate experience to clients.  Customer-focused with an eye for the ultimate opportunity to bring on board a new client, cross-selling and up-selling and maximizing the client’s life-cycle through responsive and timely information disbursement, clear and concise updates and exec