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De Paul Presentation Oct2010
- 1. Getting the Most Out of Social Media DePaul University 10/14/2010
- 3. Online Marketing Trends 10/14/2010 3
- 4. Stats from The Pew Internet Project Nearly half of Americans age 12 and older have a profile on at least one social networking site. 86% of Americans 18-29 use social networks, and the number is growing for Americans 30-49 (61%), 50-64 (47%), and 65+ (26%). Social Media users expected to reach 127 million by end of this year. 10/14/2010 4 http://pewinternet.org/Reports/2010/Online-Product-Research.aspx
- 5. Social Media and Education 10/14/2010 5
- 6. Facebook 10/14/2010 6 Texas A&M University and Louisiana State University have each garnered more than 2 million “Likes”.
- 7. Goal: OSU wanted to: Engage prospective students in conversation to raise awareness, encourage prospective students to request info. and apply for admission, and take advantage of the current economy that is conducive to increased enrollment. Process: Indirectly target prospective students on Facebook by directly targeting current students - Engaging existing students and create a space where students are showing their enthusiasm and love for the university. Results: Total fan count increased 554%, total interactions (wall posts, comments and likes) increased by over 2000%, page views increased 405%, and photo views increased by 448%. Oregon State University Case Study 10/14/2010 7 http://www.anvilmediainc.com/osu-social-media-facebook-fan-page-case-study.htm
- 8. Goal: The USC Summer Film Program’s online marketing goals included increasing online visibility and enrollment. Process: Marcel Media implemented an online marketing campaign involving SEO and Paid Search, and Social Media including frequent updates, encouraging user interaction and repeat visitors, and building a community that effectively promoted the brand. Results (Nov 2007 to Jan 2008): Search Results: Total Visits = 51.2% increase. Organic Traffic = 64.8% increase. High Quality Referrals from Social Media Marketing: Facebook: 92 - Myspace: 22 University of Southern California Film School 10/14/2010 8
- 9. YouTube 10/14/2010 9 In the YouTube EDU category, Stanford University and MIT each have more than 50,000 subscribers.
- 10. Twitter 10/14/2010 10 Harvard University and Stanford University each have between 18,000 – 21,000 followers.
- 11. Facebook Trends 10/14/2010 11
- 12. Page Browser is simply a collection of Facebook Pages, highlighted through Page photos, that users can sift through to discover and quickly “Like” Pages of interest. Facebook: Page Browser 10/14/2010 12 http://blog.facebook.com/blog.php?post=429987037130
- 13. The Facebook Like button,launched in April at f8, Facebook’s developer conference, is now present on roughly 2 million sites around the web, from sports sites to news organizations and more. Facebook: Like Button 13 10/14/2010 http://mashable.com/2010/09/24/facebook-page-browser/
- 14. Facebook Markup Language (FBML) 10/14/2010 14
- 15. Adding Google Analytics to Facebook 15 10/14/2010
- 16. YouTube Trends 10/14/2010 16
- 17. YouTubeannounced that it has increased its upload limit from 10 minutes to 15 for non-partners. On the YouTube blog, the video-sharing site explains that it’s been beefing up its copyright protection tools of late, i.e. the Content ID system (which lets copyright holders have more control over their content). Therefore, it’s less likely that users can, say, upload large chunks of movies and TV shows without permission. Note: Facebook allows lengths of up to 20 minutes YouTube: Longer Videos http://mashable.com/2010/07/29/youtube-15-minutes/ 10/14/2010 17
- 18. Vimeo Trends 10/14/2010 18
- 19. Vimeoconcentrates on original, user generated content. You won't find movie trailers, music videos, sports clips and blooper videos. Vimeois highly popular in the artistic community, it offers widescreen video streams. Vimeo As of March 2010,Vimeo has over 3 million members and an average of more than 16,000 new videos uploaded daily. http://mashable.com/2010/07/29/youtube-15-minutes/ 10/14/2010 19
- 20. Vimeo: Education/University Community 10/14/2010 20
- 21. Begin with a powerful, creative message You don’t need an expensive crew – use a hand-held recorder. 2. Include branding/logo in your video 3. Create keyword-rich file, detailed tags, titles, and descriptions to identify video topic 4. Create an optimized, branded YouTube channel in a relevant category – Upload on Vimeo as well 5. Track your results Use tools such as: YouTube Insights (user metrics) and TubeMogul (distribution and analytics). 5 Tips for Successful Online Video 10/14/2010 21
- 22. Twitter Trends 10/14/2010 22
- 23. With its new interface, the Twitter homepage is now a more logical place to advertise than it was before. An analytics dashboard: Rolling out starting in Q4, the dashboard will help Twitter users understand how tweets spread and who is spreading them. Twitter: New Interface 10/14/2010 23
- 24. Include Keywords If you tweet a link, read everything in it before you submit. Find the important keywordsand then write a tweet consisting of those alone. Addressing Key People Put a “cc:” at the end of the tweet with your preferred key people mentioned after it. Brand Your Tweets When branding a tweet, you simply make sure that what you tweet also has a hashtag branding on it- 2-3 hashtagsmax. Tips for Successful Tweets 24 10/14/2010
- 25. Integrating Social Media Channels 10/14/2010 25
- 27. All Social Media campaigns must be tracked in order to obtain the most accurate data available for the client.
- 28. Populate performance data at the end of every other week
- 29. Statistics should also be compared from month-to-month (e.g., “subscriptions are up from 90 last month to 100 this month and eventually year over year”)Create a data-driven strategy 26 10/14/2010
- 31. Feedback (via the site)
- 32. Followers (follow something / someone)
- 33. Groups (create / join / total number of groups / group activity)
- 34. Like this (a simpler form of rating something)
- 35. Profile (update profile image,bio, links, etc)
- 36. Report spam / abuse
- 37. Time spent on key pages
- 38. Time spent on site (by source / by entry page)
- 39. Total contributors (and % active contributors)
- 40. Views (videos, ads, rich images)Key Performance Indicators 10/14/2010 27
- 41. Know your target audience Some users may think that moderation will censor their comments. If the topics related to your company or industry are particularly controversial, this is an important consideration to plan for. Check moderation settings Every social network is different. Make sure to check how much control you can have over what users post or exactly what they’re allowed to post. Post your usage policy Tell your users the purpose of the page, profile or group. For example: “This page is meant to provide product and information updates for the XYZ Company. Any posts that deter from this topic will be removed.” Best Practices for Social Interaction 10/14/2010 28
- 43. Creating “Superfans” or “Evangelists” 30 10/14/2010 Online Marketing Connect – Beth’s Blog: The Ladder of Love: Growing Facebook Fans
- 46. Post content that inspired conversation
- 47. Generate interest and maintain it
- 48. Drive interaction and engagementIncreasing Likes on Facebook 31 10/14/2010
- 50. Post links to your twitter profile on other social sites
- 51. Use hash tags (#)
- 52. Tweet photosIncreasing Followers on Twitter 32 10/14/2010
- 53. Free social tools that monitor efficiency 10/14/2010 33
- 57. Track resultsHootSuite 34 10/14/2010
- 58. TweetDeck 35 TweetDeck is a free, personal real-time browser, connecting you with your contacts across Twitter, Facebook, MySpace, LinkedIn, Foursquare, Google Buzz and more.
- 59. Social Mention 36 Social Mention is a free social media search and analysis platform that aggregates user generated content. Social Mention monitors 100+ social media properties directly including: Twitter, Facebook, FriendFeed, YouTube, Digg, Google etc. 10/14/2010
- 60. Ping.fm 37 Ping.fmis a free social networking and micro-blogging web service that enables users to post to multiple social networks simultaneously.
- 62. Facebook “Likes”
- 63. FBLM
- 64. Adding Google Analytics to Facebook
- 66. Vimeo Community
- 67. Twitter’s New InterfaceUtilize tools to solidify your overall messaging and always track your efforts! Summary 38 10/14/2010
- 68. Kelly Cutler 312.280.1974 kelly@marcelmedia.com Patrick Gut 312.255.8044 patrick@marcelmedia.com 10/14/2010 39
Hinweis der Redaktion
- More than 25 billion pieces of content (web links, news stories, blog posts, notes, photo albums, etc.) shared each month. Colleges and universities are using Facebook to interact and recruit current students and alumni.Usage500 million users8 million high school students3.5 million college students85% market share of 4-year U.S. universities
- From this interaction, prospective students will see this authenticity and want to become a part of OSU.
- -
- In the YouTube EDU category, Stanford University and MIT each have more than 50,000 subscribers.YouTube allows access to lectures by professors and campus tours. Content from 300 colleges and universities spanning 10 countries and 7 languages with 65,000 videos including 350 full courses are also available on the network.Usage2 billion videos are watched every day24 hours of video is uploaded every minute
- Every school in the “Top 100 Colleges” has a Twitter account and a high number of followers was generally correlated with an extremely strong academic reputation or extremely large student body.Usage165 million users30,000 new users every day90 million tweets published every day600 tweets per second
- We also anticipate that Page Browser will become a part of the Facebook on-boarding experience for new users. For Facebook, Page Browser is the perfect tool to facilitate new user engagement and ensure that members keep coming back for their Facebook Page activity fix.
- On average, a Facebook user who “likes” your content has more than double the number of friends than does a typical Facebook user. This could mean the user is more “social” or more influential, but on the other hand, it could mean the user is an attention-seeking narcissist. While it’s fatuous to read too much into that statistic, the number does show that the average “liker” is more active from a social-web standpoint.An even more interesting stat about the likers is that they click on five times more links to external sites than the typical Facebook user. If clickthroughs are what you’re looking for from your social media strategy, this is good news.
- http://developers.facebook.com/docs/reference/fbml/google-analyticsShow them how, click on the link during workshop.
- I expect Twitter to roll out ad formats that take advantage of the depth of information the new right-side pane provides.
- User Insights: Facebook Tracking MetricsTotal page LikesDaily active usersNew Likes/UnlikesLike sourcesDemographicsPage views Unique page viewsTab viewsExternal referrersInteractions Insights: Daily story feedback (post Likes, post comments, per post impressions)Daily page activity (mentions, discussions, reviews, wall posts, video posts)