Excellent customer service

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How do you create excellent customer service. In this presentation, there are simple pointers to take note of to have excellent customer service

Bildung Business

How to Give Excellent Customer
Service
Santhanaram Jayaram

Sunday, June 24, 12

What do clients want?

Meet their needs & expectations

Solve their immediate problems

Resolve their issues and challenges

Receive value

Proper Customer Service

Remarkable & Memorable Experiences

Sunday, June 24, 12

How to create a
remarkable &
memorable
experience ?
Sunday, June 24, 12

Address clients concerns quickly
Sunday, June 24, 12

Innovate and strive for improvements
Sunday, June 24, 12

Pay attention to details
Sunday, June 24, 12

Be better than average
Sunday, June 24, 12

Consistency of service delivery
Sunday, June 24, 12

Smile from the heart
Sunday, June 24, 12

Be a problem solver

i’ll fix it
Sunday, June 24, 12

Analyze when things go right
Sunday, June 24, 12

Create a service culture
Sunday, June 24, 12

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