Qa 3 best practices
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Three original implementations of the quality assurance role in two different companies. How creative management can solve the problem of making QA be both a career path and a positive influence in the process improvement path.
![Jorge Luis Boria Sr. VP International Process Improvement Liveware Inc. [email_address] Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) [email_address]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Qa 3 best practices
- 1. Webinar: QA Three Best Practices March 11, 2009 3:30 PM – 5:00 PM
- 2. Jorge Luis Boria Sr. VP International Process Improvement Liveware Inc. [email_address] Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) [email_address]
- 3. About Presenter’s Firm LIVEWARE is a business consultant company in the field of Software Engineering. Since its creation in 1983 it has specialized in the dissemination, application and development of Software Engineering, particularly the concepts of Total Quality and the strategic value of Information Systems. In the past five years it developed a tight relationship with the Software Engineering Institute and is currently the sponsor of five lead appraisers, two certified high maturity lead appraisers, and two CMMI instructors.
- 6. NOW AVAILABLE! ONLINE WEBINAR RECORDINGS ANYTIME ACCESS! WWW. ITMPI.ORG / LIBRARY
- 9. QA vs Testing Structural Verification Integration and System Functional Verification Validation (User Acceptance) Component Functional Verification Non-functional Verification TESTING VALIDATE VERIFY BUILD Coding Requirements High Level Design Component Design Specification QA
- 16. Context - 3 UAT Execution (SDS) Test Report Sys Test Execution (SDS) Test Report Acceptance UAT Test Planning and Preparation System Test Planning and Preparation Unit Test Planning and Preparation Acceptance Requirements (SDS) Acceptance Specifications (TSD) Coding (SDS) Unit Test Execution (SDS) Hand Off Developed Components (SDS)`
- 18. Context - 3 UAT Execution (SDS) Test Report Sys Test Execution (SDS) Test Report Acceptance UAT Test Planning and Preparation System Test Planning and Preparation Unit Test Planning and Preparation Acceptance Requirements (SDS) Acceptance Specifications (TSD) Coding (SDS) Unit Test Execution (SDS) Hand Off Developed Components (SDS)` Phase End Review Phase End Review Post Mortem Project Review Peer Review Peer Review
- 29. Texas 3 Step overall project execution selected milestones when to perform QA audits and reviews prep (all involved) repetitive (specialist) audit (all QA)
- 44. Questions? Your PDU CODE: S010-ITMPI09015
- 47. Jorge Luis Boria Sr. VP International Process Improvement Liveware Inc. [email_address] Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) [email_address]
Hinweis der Redaktion
- The purpose of this webinar is to discuss issues that impact the effectiveness of IT organizations. Our discussion will be limited to IT Service Delivery (problem resolution, consultation requests, enhancements and projects). We will not be addressing Infrastructure or Operations Management issues.
- Entry-Level Critical Work Functions Ensure materials, processes and final product meet quality specifications. Support and maintain quality systems. Comply with local, federal and company health, safety and environmental regulations. Identify unsafe conditions and take corrective actions. Entry-Level Technical Content Areas Quality Assurance Meeting Customer Needs Lean Manufacturing Quality Management Systems and Tools Industry Standards Improving Quality Introduction to Statistical Process Control Sampling and Charting Problem Solving Tools Inspecting for Quality Inspecting Raw/Incoming Materials Inspecting In-Process Product Inspecting Final Products Continuous Improvement Business Process Reengineering Systems Analysis Data Analysis Performance improvement strategies Technician-Level Critical Work Functions Monitor production for product and process quality Employ audits and inspections to maintain the quality and continuous improvement process Correct the product and process to meet quality standards Suggest and/or implement continuous improvement actions Technician-Level Technical Content Areas Probability and Statistics Data Analysis and Presentation Presentation Skills Query-Based Intermediate Computer Skills Facilitation Skills Business Case Statistical Process Control Methods Factor Analysis Capability Analysis- Inspection/Test/Validation Reliability Analysis Acceptance Sampling Quality Assurance Audits ISO 9000 Audit Procedures Corrective and Preventive Actions Eliminating Non-Conformities Verification and Documentation Documentation Creation Benchmarking and Best Practice
- Fix what hasn’t been working: Academic approach: Literal Interpretation: Infrastructure: Management Visibility: Process Changes: Fragmented Improvements: Build on things that Do work: Project management process: Significant effort in this area over the last 5 years. L2 discipline evident in recent mini-assessments.
- Fix what hasn’t been working: Academic approach: Literal Interpretation: Infrastructure: Management Visibility: Process Changes: Fragmented Improvements: Build on things that Do work: Project management process: Significant effort in this area over the last 5 years. L2 discipline evident in recent mini-assessments.