An IT Governance program

An IT Governance Program June 2008

IT Governance – Definition, Purpose, and Scope ,[object Object],[object Object],[object Object],[object Object],Application SOx and ISMS governance are dotted-line to IT Governance. Related Programs The governance program provides a policy and management framework, a protocol for exercising decision rights, and an accountability regimen Scope Governance is intended to maximize the business value of IT investments, and to minimize the risks to business performance from changes to IT systems and capabilities Purpose ,[object Object],[object Object],[object Object],[object Object],Definition Meaning and Intent Governance

IT Governance ‘community’ ,[object Object],[object Object],[object Object]

IT Governance – Policy ,[object Object],Compliance ,[object Object],[object Object],Deployment ,[object Object],[object Object],Framework ,[object Object],[object Object],Charter Meaning and Intent Policy component

IT Governance – Policy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Governance for shared assets ,[object Object],[object Object],[object Object],Shared Assets Meaning and Intent Policy component

Management framework for governance ,[object Object],[object Object],[object Object],[object Object],Management objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Management domains affecting governance

Management teams and team missions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Governance at three levels ,[object Object],Enterprise initiatives measured by fit to strategic plan, governed by a Level 2 Business Case, and reported to the Executive Team on a project scorecard Technical or Functional fix initiatives affecting specific interfaces, reports, performance, or functionality of systems or applications with approved capability, as reported on ASRs Process & Performance initiatives affecting one or more business units, supported by a Level 1 business case, measured by fit to business unit scorecard, and reported to IT Business Council on a scorecard Enterprise strategic goals Technical or Functional measured inputs, outputs, and function Process & Performance at the business unit scorecard

Decision Rights for IT governance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Decision making Process for change approval ,[object Object],[object Object],[object Object],[object Object]

Decision making Process for change approval ,[object Object]

Principles that guide IT decision-making ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Governance Measurements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Policy Library ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Appendix: ITIL framework ,[object Object],[object Object],[object Object]

An IT Governance program

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An IT Governance program