11. Focus on the 1 thing that
will have the greatest impact.
Sources
https://hbr.org/2009/10/i-lost-18-pounds-in.html
https://hbr.org/2012/09/ten-ways-to-get-people-to-chan
12. Be specific about what to do.
https://hbr.org/2011/01/six-keys-to-changing-almost-an.html
16. If there are no cookies in the house,
we cannot eat cookies at 3 o’clock in
the morning.
http://time.com/3462103/you-read-about-change-never-change/
19. One way we learn new ways of looking at things is to
identify ourselves with a role model, boss, mentor,
friend, or consultant, and begin to see things from that
other person’s point of view.
Schein, Edgar H.: Process Consultation, p. 105.