2. To Understand ‘‘Personal
Selling’’
Personal selling shows up where an
individual salesperson sells a product,
service or solution to a client.
In personal selling, there are two
sides; Salesperson and Client.
Salesperson wants to sell more and
client wants to be satisfied.
3. Personal selling can happen in a shop,
face to face or by telephone what else
online. In this point, clients need
salesperson’s special informations.
Because:
Companies have different kinds of their
product. Clients when need a phone they
should research their specialities. But
today time is very important for people
and they need help who working in this
sector and know everything.
4. For example, in this photo salespeople
have four different mobile phone. But
now we don’t know difference of each
other.
5. A Five Stage Personal Selling
Process
Prospecting
Making First Contact
Sales Presentation
Objection Handling
Closing the Sale
6. Besides that factors influence the
success of personal selling.
Number of Salespeople
Organizing Salespeople: Area seller,
Different products, Type of buyer,
Combination of all three
Selecting Salespeople
7. Advantages and
Disadvantages
Dealing directly with buyer
Can search and select potential buyers(+)
Can choose the style and appeal adapted to
the needs of the buyer(+)
Can give an example and demonstrate
product directly(+)
Can deliver information to potential
buyers.(+)
The cost is relatively high when compared to
other promotional tools(-)
Limited number of potential buyers and offer
same time(-)