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Impersonal trust in organisations

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Stephen Bounds
Stephen Bounds
BusinessTechnologie
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Impersonal trust within the organization What, How, and Why? Notes on the doctoral dissertation of Mika Vanhala (ISBN 978-952-265-150-1) by Stephen Bounds
Trust ,[object Object]
Trust ,[object Object],[object Object],[object Object],[object Object]
Organizational trust ,[object Object],[object Object],[object Object],[object Object]
Interpersonal trust ,[object Object],[object Object],[object Object],[object Object]
Interpersonal trust ,[object Object],[object Object]
3 dimensions of interpersonal trust ,[object Object]
3 dimensions of interpersonal trust ,[object Object]
3 dimensions of interpersonal trust ,[object Object]
Impersonal trust ,[object Object],[object Object]
2 dimensions of impersonal trust ,[object Object]
2 dimensions of impersonal trust ,[object Object]
Trust dimensions Figure 1. Vanhala, 2011. The structure of organizational trust
Modern view of organisation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of resources Figure 2. Vanhala, 2011. Classes of resources within an organisation Physical capital Human (individual) capital Organisational capital plant experience structure equipment judgement system dynamics technology intelligence social networks location
Resources to seek ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why HR matters ,[object Object],[object Object]
Why HR Matters ,[object Object],[object Object],[object Object]
Vanhala’s box Figure 3. Vanhala, 2011. Vanhala’s box showing how to measure impersonal trust
Not just a hypothesis! ,[object Object]
Key findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key findings ,[object Object],[object Object],[object Object]
Key findings ,[object Object],[object Object],[object Object]
For more information ,[object Object],[object Object],[object Object]
For more information ,[object Object],[object Object]

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Impersonal trust in organisations

  • 1. Impersonal trust within the organization What, How, and Why? Notes on the doctoral dissertation of Mika Vanhala (ISBN 978-952-265-150-1) by Stephen Bounds
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  • 13. Trust dimensions Figure 1. Vanhala, 2011. The structure of organizational trust
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  • 15. Types of resources Figure 2. Vanhala, 2011. Classes of resources within an organisation Physical capital Human (individual) capital Organisational capital plant experience structure equipment judgement system dynamics technology intelligence social networks location
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  • 19. Vanhala’s box Figure 3. Vanhala, 2011. Vanhala’s box showing how to measure impersonal trust
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