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Advertising & Promotions An IMC Perspective Kruti Shah  Alan D’Souza Chapter 1 An Introduction to  Integrated Marketing Communications
Chapter takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object]
Integrated communication for  Incredible India
Marketing  ,[object Object],[object Object]
Marketing communication ,[object Object],[object Object]
Integrated marketing communication
The growth of advertising & promotions (India) Year  Advertising expenditure  (Rs. Crores) % Growth over last year 2008 21,000 20.0 2007 17,690 22.0 2006 14,505 21.7 2005 11,915 15.1 2004 10,354 10.9 2003 9,329
The growth of advertising & promotions (Worldwide)
Advertising  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advertising
Advertising types Brand-building Tactical -Direct response National  Public service Selective- demand Corporate  Advocacy  Primary-demand Retail  B2B Trade …
Quick Q! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sales promotion Increases value Decreases price Increases value Decreases price OR OR AND Changes the price-value relationship of a product
Sales promotion tools
Balancing sales promotion:  How much is too much?
Direct marketing ,[object Object],[object Object],[object Object],Direct mail Direct response TV/radio Mail-order catalogues Internet Telemarketing… Tools
Direct marketing
Publicity  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public relations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The publics of PR
Publicity/PR
Internet as a  communication tool
Internet tools Websites Emails  Blogs  Discussion forums Online games…
Axe creates a sensation!
Personal selling ,[object Object],[object Object],[object Object],[object Object],[object Object]
Unconventional media Novel  Media Customer service Packaging Events, Trade shows Sponsorships POP Advertising  specialties
Quick Q! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integrated marketing communication (IMC) ,[object Object],[object Object]
Pepsodent Bhoot Police Pepsodent commercials Jingle on ‘The Midday show’ Contest to write lyrics School contact programmes Interactive website Chorus by dabbawallas Encourage kids  to brush teeth at night 12 lakh kids signed the pledge,  campaign won EMVIES’06
Why IMC?
Kingfisher integrates  ‘the good times’ experience
The IMC model Marketing plan (objectives & strategies)
The IMC planning process Corporate objectives & strategies Marketing objectives & strategies IMC objectives & strategies
The IMC Plan
Cadbury manages a crisis with IMC

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Ch1introtoimc

Hinweis der Redaktion

  1. Reference to text: This slide refers to the ‘In Perspective’ feature on the Incredible India campaign discussed on pages 3-7.
  2. Reference to text: This slide refers to section 1.1 that introduces students to marketing, and its four tools or mix.
  3. Reference to text: This slide refers to section 1.2 on page 9 that introduces students to marketing communication, and to section 1.2.1 on pages 12 and 13 that discuss the various tools of the communication mix.
  4. Reference to text: This slide refers to the conceptual understanding of IMC as discussed in section 1.3 on page 38.
  5. Reference to text: This slide refers to the write up on the growth of advertising and promotions on pages 9-12.
  6. Reference to text: This slide refers to the write up on the growth of advertising and promotions on pages 9-12.
  7. Reference to text: This slide refers to the understanding of advertising as discussed in section 1.2.1.1.
  8. Reference to text: This slide identifies the strengths and weaknesses of advertising as pointed out in table 1.6 on page 37.
  9. Reference to text: This slide refers to the understanding of various types of advertising as discussed in section 1.2.1.1 on pages 19-24.
  10. Reference to text: This slide tests students’ understanding of the types of advertising discussed in the previous slide. The correct answer is ‘c. Primary-demand advertising’ as firstly there is a need to build demand for an entirely new product category of ‘instant and mass roti-makers’ through concept selling. Next, B2B advertising will be needed as the product is meant for food-related businesses or NGOs, as opposed to end-consumers.
  11. Reference to text: This slide refers to section 1.2.1.2 that explains the concept of sales promotion as a marketing communication tool.
  12. Reference to text: This slide refers to section 1.2.1.2 that mentions the various tools of consumer and trade sales promotion.
  13. Reference to text: This slide identifies the strengths and weaknesses of sales promotion as pointed out in table 1.6 on page 37.
  14. Reference to text: This slide refers to section 1.2.1.3 that introduces direct marketing as a communication tool, and in turn, the various tools of direct marketing.
  15. Reference to text: This slide identifies the strengths and weaknesses of direct marketing as pointed out in table 1.6 on page 37.
  16. Reference to text: This slide refers to section 1.2.1.4 that introduces publicity as a communication tool, and the various tools of publicity.
  17. Reference to text: This slide refers to section 1.2.1.4 that introduces public relations as a communication tool, and the various tools of PR.
  18. Reference to text: This slide refers to page 26 of section 1.2.1.4 that points to the various audiences of PR.
  19. Reference to text: This slide identifies the strengths and weaknesses of publicity and PR as pointed out in table 1.6 on page 37.
  20. Reference to text: This slide identifies the strengths and weaknesses of Internet as a communication tool as pointed out in table 1.6 on page 37.
  21. Reference to text: This slide refers to the various tools of Internet communication as pointed out in section 1.2.1.5.
  22. Reference to text: This slide refers to the ‘Management Focus’ feature on Axe’s Internet campaign, as discussed on pages 33 and 34.
  23. Reference to text: This slide introduces personal selling as a communication tool, as discussed in section 1.2.1.6, and identifies the strengths and weaknesses of personal selling as pointed out in table 1.6 on page 37.
  24. Reference to text: This slide refers to section 1.2.1.7 that discusses some of the prominent media that defy traditional categorisation.
  25. Reference to text: This slide tests students’ understanding of the different marketing communication tools discussed in the earlier slides. The correct answer is ‘b. Publicity’. As publicity is often incidentally created, not directly sponsored by the marketing organisation, and mostly created by neutral third parties, consumers are likely to have more faith in its message.
  26. Reference to text: This slide refers to the conceptual understanding of IMC as discussed in section 1.3 on page 38.
  27. Reference to text: This slide refers to the ‘Case in Point’ of Pepsodent Bhoot Police as discussed on page 39.
  28. Reference to text: This slide refers to section 1.3.1 on ‘The Case for IMC.’
  29. Reference to text: This slide refers to the ‘Management Focus’ feature on Kingfisher airlines, as discussed on pages 43 and 44.
  30. Reference to text: This slide refers to section 1.3.2 on ‘The IMC Model.’
  31. Reference to text: This slide refers to section 1.3.3 on ‘The IMC Planning Process.’
  32. Reference to text: This slide refers to section 1.3.3.2 on ‘The IMC Plan.’
  33. Reference to text: This slide refers to the end-of-chapter case on Cadbury’s Dairy Milk.