WorKom converts incoming electronic messages (e.g. invoices for gas station cards, leasing, vehicle hire, telecommunications or credit cards), assigns them to the relevant process partners in accordance with predefined rules and distributes all invoice data automatically to the right places via the Intranet. Take telecommunications invoices from Deutsche Telekom as an example: WorKom takes data from the “Online”, “ELFE” or “ELMO” invoicing systems and transfers the individual items to a database. The data are kept here for further processing and possible research/analysis. Once the data have been received, the required workflow for the invoice auditing is initiated in the relevant departments responsible for the individual costs via Intranet and e-mail. Following auditing and authorization of the invoices via the Intranet interface, the central accounting department is informed of the authorizations and can initiate payment, for example – in a fully-automated process if so desired. WorKom carries out a check for completeness, escalates as required and optionally integrates the entire bill into the invoice.

2. e-Billing – passage through the company Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook Bill Payment Bill Posting Bill Presentment 24 billion invoices in 2005 € 9 € 4.80 € 1.50

3. e-Billing – current situation in company Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook Invoice management Lack of information Profit center philosophy Grouped cost centers High administration effort Media breakdown in accounting Controlling requirements Fiscal requirements

5. e-Billing – t he solution – Workom Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook Receive Receipt of invoice, checking Convert Conversion, checksums Distribute Distribution, management, assignment and collection Organize Workflow, release, billing, checking of invoice data Control Controlling, diverse reports, abuse reporting, interfaces

6. e-Billing – why Internet/Intranet Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook Simple expansion No client installation Not location- specific Available around the clock High user affinity Low costs

7. e-Billing – workflow Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook

10. e-Billing – workflows for process optimization Workflow Checking / release Workflow Checking / release Workflow Payment Arrival Controlling Assignment / distribution Person responsible Accounting Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages - Outlook Deputization levels Escalation levels All relevant processes in invoice processing can be portrayed in the form of freely definable workflows . Multiple escalation and deputization levels can be set up for each workflow . This ensures that the process passes through the different stages with as little delay as possible . The workflow can be implemented via Intranet , e- mail , text message or other publication channels .

11. e-Billing - c ost-effectiveness Current situation - Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook Basis: 400 mobile and 50 landline connections Landline process Current process : 35 min. Workom: 10 min . Optimization: 25 minutes Saving: 21 hours/month Mobile process Current process : 26 min . Workom: 8 min. Optimization: 18 minutes Saving: 120 hours/month Management Current process : 32 min. Workom: 16 min. Optimization: 16 minutes Saving: 120 hours/month Costs Current costs: 70 EUR Workom: approx. 8% cost reduction Saving: approx.. 2400 EUR/month.

12. e-Billing - c ost-effectiveness Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook Saving of EUR 35 per telephone, corresponds to a potential of almost 70%

16. alphasystems - references and many more

17. e-Billing – w ho are we alphasystems gmbh kirchbergstrasse 23 86157 augsburg +49 (0)821 50981 0 +49 (0)821 50981 509 [email_address] www.alphasystems.com

18. e-Billing – outlook Current situation – Objectives – Solution – Implementation – Cost-effectiveness – Advantages – Outlook EAI Events occur, are assigned to workflow objects, qualified by the persons responsible, exported to the third-party process. EDI B2B messages arrive, are assigned to workflow objects, confirmed by person responsible, exported to invoice auditing . ebpp Electronic billing, presentment and payment Claims arise, are assigned to orders, go online as invoices with advertising, are viewed by the recipient and e.g. Paid using T-pay re-billing Resource consumption is quantified, charges are calculated, cost objects assigned, audited by those responsible, allocated by cost type, exported to controlling. e-Billing Costs are incurred, assigned to cost objects, audited by those responsible, allocated by cost type, exported to financial accounting.