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Barry O’Reilly and Gary O’Brien
#TWlive
#LeanEnterprise
@barryoreilly
@gobrienau
‘The main obstacles to improved business responsiveness
are slow decision-making, conflicting departmental goals and priorities,
risk- averse cultures and silo-based information.”
Economist Intelligence Unit: “Organisational agility: How business can survive and thrive in turbulent times”
The Market Tension
•  Building the right thing quicker requires a new organisational design
•  We need to Increase alignment and decrease fear
Failing to act will result in:
o  Slow decision making,
o  Finishing less,
o  Difficulty in validating value to the customer,
o  Managing to numbers and spend/time measures
Four Themes to Discuss
•  IT as a strategic capability
•  Focus on value first
•  Make it safe to explore
•  Align people to the customer
Enterprise Loop
Lean Enterprise Loop
Prioritise High Value Items, ‘It’s All Fruit’
•  Value language, focus on what matters to customers
•  Be adaptable at pace, smaller decisions frequently reviewed
•  Joint understanding with transparency
•  Move forward with imperfect information
Weighted
Shortest Job
First
Support Value Measures
•  ‘Stopability’ slicing
•  Highest value first
•  Know when is enough
What is a Unit of a Value?
Cost Utilisation Capex/OPEX Productivity
Agree on Value Measures
•  Benefits as a proxy for value
•  Benefits can be enough but only if you have knowledge
•  Better value management is the means to success
Deming - "Experience is often believed to
be the same as knowledge”
Agree on Value Measures
•  Benefits as a proxy for value
•  Benefits can be enough but only if you have knowledge
•  Better value management is the means to success
1.  Earned Value
Agree on Value Measures
•  Benefits as a proxy for value
•  Benefits can be enough but only if you have knowledge
•  Better value management is the means to success
1.  Earned Value
2.  Relative
Handling
Time
LeadsTransfers
Agree on Value Measures
•  Benefits as a proxy for value
•  Benefits can be enough but only if you have knowledge
•  Better value management is the means to success
1.  Earned Value
2.  Relative
3.  Actual benefits
Agree on Value Measures
•  Benefits as a proxy for value
•  Benefits can be enough but only if you have knowledge
•  Better value management is the means to success
1.  Earned Value
2.  Relative
3.  Actual benefits
4.  Customer value
Evidence-based
decisions on outcomes
Create an
experiment
to test it
Horizon 1
Execute, Sustain, Retire
Horizon 2
Demonstrate, Exploit, Scale
Horizon 3
Envision, Explore, Disrupt
Disruption
Point
Seeds of
Today planted for
tomorrow
Disruption
Point
THEME 4
Align the people to the customer
Maximise the flow of value to the customer
Value Aligned
VS
Hierarchically Aligned
What we have covered
•  Defining value
•  Prioritisation
•  Measurement
•  Experimentation
•  Organisation Design
More to discover
•  Growing culture
•  Portfolio Management
•  How to grow products, people and improve process
•  Running programs at Scale
•  Business Model Innovation
•  Innovation accounting
•  Engineering practices
•  Operating at Scale
•  Financial Management
•  Governance, Risk and Compliance
Where Could I Start?
‘The main obstacles to improved business responsiveness
are slow decision-making, conflicting departmental goals and priorities,
risk- averse cultures and silo-based information.”
Economist Intelligence Unit: “Organisational agility: How business can survive and thrive in turbulent times”
1. Follow the value – Get Knowledge
Customer feedback
Need
met
1. Follow the value
2. Make work visible, in a way that focuses you on the customer
1. Follow the value – Get Knowledge
2. Make work visible, in a way that focuses you on the customer
3. Learn what to measure
1. Follow the value– Get Knowledge
2. Make work visible, in a way that focuses you on the customer
3. Learn what to measure
4. Systematic approach to improvement
Barry O’Reilly and Gary O’Brien
#TWlive
#LeanEnterprise
@barryoreilly
@gobrienau

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Opening Keynote: Lean Enterprise | Barry O’Reilly, Author, Lean Enterprise | Garry O’Brien, Principal Consultant, Thoughtworks

  • 1. Barry O’Reilly and Gary O’Brien #TWlive #LeanEnterprise @barryoreilly @gobrienau
  • 2. ‘The main obstacles to improved business responsiveness are slow decision-making, conflicting departmental goals and priorities, risk- averse cultures and silo-based information.” Economist Intelligence Unit: “Organisational agility: How business can survive and thrive in turbulent times”
  • 3. The Market Tension •  Building the right thing quicker requires a new organisational design •  We need to Increase alignment and decrease fear Failing to act will result in: o  Slow decision making, o  Finishing less, o  Difficulty in validating value to the customer, o  Managing to numbers and spend/time measures
  • 4. Four Themes to Discuss •  IT as a strategic capability •  Focus on value first •  Make it safe to explore •  Align people to the customer
  • 5.
  • 7.
  • 8.
  • 9. Prioritise High Value Items, ‘It’s All Fruit’ •  Value language, focus on what matters to customers •  Be adaptable at pace, smaller decisions frequently reviewed •  Joint understanding with transparency •  Move forward with imperfect information
  • 11.
  • 12. Support Value Measures •  ‘Stopability’ slicing •  Highest value first •  Know when is enough What is a Unit of a Value?
  • 13. Cost Utilisation Capex/OPEX Productivity Agree on Value Measures •  Benefits as a proxy for value •  Benefits can be enough but only if you have knowledge •  Better value management is the means to success Deming - "Experience is often believed to be the same as knowledge”
  • 14. Agree on Value Measures •  Benefits as a proxy for value •  Benefits can be enough but only if you have knowledge •  Better value management is the means to success 1.  Earned Value
  • 15. Agree on Value Measures •  Benefits as a proxy for value •  Benefits can be enough but only if you have knowledge •  Better value management is the means to success 1.  Earned Value 2.  Relative
  • 16. Handling Time LeadsTransfers Agree on Value Measures •  Benefits as a proxy for value •  Benefits can be enough but only if you have knowledge •  Better value management is the means to success 1.  Earned Value 2.  Relative 3.  Actual benefits
  • 17. Agree on Value Measures •  Benefits as a proxy for value •  Benefits can be enough but only if you have knowledge •  Better value management is the means to success 1.  Earned Value 2.  Relative 3.  Actual benefits 4.  Customer value
  • 19.
  • 20. Horizon 1 Execute, Sustain, Retire Horizon 2 Demonstrate, Exploit, Scale Horizon 3 Envision, Explore, Disrupt Disruption Point Seeds of Today planted for tomorrow Disruption Point
  • 21.
  • 22. THEME 4 Align the people to the customer Maximise the flow of value to the customer Value Aligned VS Hierarchically Aligned
  • 23. What we have covered •  Defining value •  Prioritisation •  Measurement •  Experimentation •  Organisation Design More to discover •  Growing culture •  Portfolio Management •  How to grow products, people and improve process •  Running programs at Scale •  Business Model Innovation •  Innovation accounting •  Engineering practices •  Operating at Scale •  Financial Management •  Governance, Risk and Compliance
  • 24. Where Could I Start? ‘The main obstacles to improved business responsiveness are slow decision-making, conflicting departmental goals and priorities, risk- averse cultures and silo-based information.” Economist Intelligence Unit: “Organisational agility: How business can survive and thrive in turbulent times”
  • 25. 1. Follow the value – Get Knowledge Customer feedback Need met
  • 26. 1. Follow the value 2. Make work visible, in a way that focuses you on the customer
  • 27. 1. Follow the value – Get Knowledge 2. Make work visible, in a way that focuses you on the customer 3. Learn what to measure
  • 28. 1. Follow the value– Get Knowledge 2. Make work visible, in a way that focuses you on the customer 3. Learn what to measure 4. Systematic approach to improvement
  • 29. Barry O’Reilly and Gary O’Brien #TWlive #LeanEnterprise @barryoreilly @gobrienau