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Project Submitted on

“Product Decisions and Marketing’s
Role in New Product Development”
By
Sagar Sharma
(Bachelor of Business Administration 3rd Year)

106/10 civil lines,
Ajmer 305001
Website: www.dezyneecole.com
Objectives

• Categorize products by type and understand product mix
decisions.
• Discuss the importance of branding, packaging, and labeling.
• Understand growth strategies.
• Learn to evaluate product development success.
• Identify the actives for product development success.
• Learn methods for understanding customer needs.
What is Product ?
• Products are the set of features, functions, and benefits that customers
purchase

Consumer Products
Convenience
Shopping
Specialty
Unsought

Business-to-Business
Products
Installations
Accessories
Raw Materials
Component Parts/Materials
Supplies

Dr. Rosenbloom
Product Mix Decisions
• Product mix - all the products a
company markets
• Product mix width - the number of
product lines a company markets
• Product mix depth - the number of
brands within each product line

Dr. Rosenbloom
Branding, Packaging, Labeling Decisions

• Brands - used to simplify choices and reduce purchase risk
for consumers
• Brand equity - marketplace value of a brand based on
reputation and goodwill

Dr. Rosenbloom
• Branding strategies

• Individual brand name
strategy
• Proctor and Gamble, General
Mills, etc.
Branding, Packaging, Labeling Decisions

• Branding strategies
• Family brand name
strategy

• Coca-Cola, Fischer Price, etc.

Dr. Rosenbloom
Branding, Packaging, Labeling Decisions

• Labeling helps customers by:

• Identifying the manufacturer, country of
origin, ingredients
• Reporting expiration dates, content grading
• Explaining product use
• Warning about potential misuse
• Providing care instructions
• Serving as a communications link between
the user, eventual buyers, and the company

Dr. Rosenbloom
Product Growth Opportunities

Markets
New

New

Products

Existing

Existing

Market
Penetration
Product Development

Dr. Rosenbloom

Market Development

Product Diversification
Marketing in New Product Development
• Successful product development:

Uncover unmet
needs and
problems

Develop
competitively
advantaged
product

Dr. Rosenbloom

Shepherd
products
through a firm
Marketing in New Product Development
Uncover unmet
needs and
problems

Shepherd
products through
a firm

Develop
competitively
advantaged
product

Idea generation and screen
Ideation

Gate
1

go

Stage 1

Gate
2

Stage 2

Gate
3

kill

kill

go

recycle

recycle

Stage 3

Gate
4

go

Stage 4

Gate
5

kill

kill
recycle

go

recycle

kill
recycle

Dr. Rosenbloom

go

Stage 5

Review
Marketing in New Product Development
Uncover unmet
needs and
problems

Shepherd
products through
a firm

Develop
competitively
advantaged
product

Preliminary investigation
Ideation

Gate
1

go

Stage 1

Gate
2

Stage 2

Gate
3

kill

kill

go

recycle

recycle

Stage 3

Gate
4

go

Stage 4

Gate
5

kill

kill
recycle

go

recycle

kill
recycle

Dr. Rosenbloom

go

Stage 5

Review
Marketing in New Product Development
Uncover unmet
needs and
problems

Shepherd
products through
a firm

Develop
competitively
advantaged
product

Detailed investigation
Ideation

Gate
1

go

Stage 1

Gate
2

Stage 2

Gate
3

kill

kill

go

recycle

recycle

Stage 3

Gate
4

go

Stage 4

Gate
5

kill

kill
recycle

go

recycle

kill
recycle

Dr. Rosenbloom

go

Stage 5

Review
Marketing in New Product Development
Uncover unmet
needs and
problems

Ideation

Gate
1

go

Stage 1

Gate
2

go

Stage 2

Gate
3

kill

kill

go

recycle

recycle

Stage 3

Gate
4

go

Stage 4

Gate
5

kill

kill
recycle

Shepherd
products through
a firm

Develop
competitively
advantaged
product

recycle

Development

kill
recycle

Dr. Rosenbloom

go

Stage 5

Review
Marketing in New Product Development
Uncover unmet
needs and
problems

Ideation

Gate
1

go

Stage 1

Gate
2

go

Stage 2

Gate
3

kill

kill

go

recycle

recycle

Stage 3

Gate
4

go

Stage 4

Gate
5

kill

kill
recycle

Shepherd
products through
a firm

Develop
competitively
advantaged
product

recycle

go

Stage 5

kill
recycle

Testing and validation

Dr. Rosenbloom

Review
Marketing in New Product Development
Uncover unmet
needs and
problems

Ideation

Gate
1

go

Stage 1

Gate
2

go

Stage 2

Gate
3

kill

kill

go

recycle

recycle

Stage 3

Gate
4

go

Stage 4

Gate
5

kill

kill
recycle

Shepherd
products through
a firm

Develop
competitively
advantaged
product

recycle

go

Stage 5

Review

kill
recycle

Dr. Rosenbloom

Product launch
Marketing in New Product Development

Alternate Process
Idea Generation
Screening
Business Analysis
Development
Testing
Commercialization

Sources of ideas:
sales force
customers
competitors
suppliers
company personnel
retailers
wholesalers
Dr. Rosenbloom
Marketing in New Product Development

Alternate Process

Idea Generation
Screening
Business Analysis
Development
Testing

Screening criteria:
company objectives
production capability
marketing capability
product risk
product fit

Commercialization
Dr. Rosenbloom
Marketing in New Product Development

Alternate Process

Idea Generation
Screening
Business Analysis
Development
Testing

Business analysis
assessment:
financial budgets
potential market
growth rate

Commercialization
Dr. Rosenbloom
Marketing in New Product Development

Alternate Process

Idea Generation
Screening
Business Analysis
Development
Testing

Development activities:
prototype
feasibility testing
preliminary market
strategies

Commercialization
Dr. Rosenbloom
Marketing in New Product Development

Alternate Process

Idea Generation
Screening
Business Analysis
Development
Testing

Testing:
consumer testing
test marketing
simulated test
marketing

Commercialization
Dr. Rosenbloom
Marketing in New Product Development

Alternate Process

Idea Generation
Screening
Business Analysis
Development
Testing

Commercialization:
full-scale production
full-scale marketing
integration into firm

Commercialization
Dr. Rosenbloom
Marketing in New Product
Development
Uncover unmet
needs and
problems

Develop
competitively
advantaged
product

Shepherd
products
through a firm

• NPD project leadership
• Project leaders - most frequent, appointed by upper management with formal
power
• Champions - unofficial, informally influence
• Process owners - build and maintain expertise in NPD, may act in leadership roles
as well

Dr. Rosenbloom
Product Life Cycle
Product mode
Price policy
Place
Promotion
Profits

Introduction

New
use skimming or
penetration strategies
rapidly building
distribution network
build general demand
expected loses

Growth

Dr. Rosenbloom

Maturity

Decline
Product mode
Price policy
Place Promotion
Profits

Introduction

Differentiated products
maintain stable pricing
policy solidify distribution
channels and network
generate secondary
demand start of profits

Growth

Dr. Rosenbloom

Maturity

Decline
Product mode
Price policy
Place
Promotion
Profits

Introduction

Modify product or
product usage price
reduction increase
distribution efforts
concentrate on product
Positioning highest
profits (peak)

Growth

Dr. Rosenbloom

Maturity

Decline
Product mode
Price policy
Place
Promotion
Profits

Introduction

Maintain a basic product
maintain pricing or rise
prices limit distribution
efforts cut-back on
advertising and sales
promotions reduced profits

Growth

Dr. Rosenbloom

Maturity

Decline
The Product Diffusion Process

Innovators:
First purchasers of a new product
Venturesome, willing to accept risk, socially
aggressive, communicative, and cosmopolitan

2.5%
Innovators

Early
Adopters

Early
Majority
Dr. Rosenbloom

Late
Majority

Laggards
The Product Diffusion Process

Early Adopters:
Are the next customers to buy new product
Enjoy leadership, prestige, and respect that early
purchases bring
Tend to be opinion leaders
Adapt new ideas but use discretion

13.5%
Innovators

Early
Adopters

Early
Majority
Dr. Rosenbloom

Late
Majority

Laggards
The Product Diffusion Process

Early Majority:
First part of mass market
Outgoing, communicative, and attentive to
information cues

34.0%
Innovators

Early
Adopters

Early
Majority
Dr. Rosenbloom

Late
Majority

Laggards
The Product Diffusion Process

Late Majority:
Second part of mass market
Less cosmopolitan and responsive to change
Include lower economic and social brackets, those
past middle age, and skeptics

34.0%
Innovators

Early
Adopters

Early
Majority
Dr. Rosenbloom

Late
Majority

Laggards
The Product Diffusion Process

Laggards:
Last to purchase
Price conscious, suspicious of change, low income
and status, tradition bound, and conservative
Often difficult to market to this small group

16.0%
Innovators

Early
Adopters

Early
Majority
Dr. Rosenbloom

Late
Majority

Laggards
Determinants of Rate-of-Adoption

Relative Advantage
Compatibility
Complexity
Triability
Observability
Dr. Rosenbloom

The degree to which
the innovation
appears superior to
previous ideas
Directly related to
adoption rates
Determinants of Rate-of-Adoption

The degree to which
innovation is
consistent with the
values and
experiences of
potential adopters
The higher, the
faster the rate-ofadoption

Relative Advantage
Compatibility
Complexity
Triability
Observability
Dr. Rosenbloom
Determinants of Rate-of-Adoption

Relative Advantage
Compatibility
Complexity
Triability
Observability
Dr. Rosenbloom

The relative
difficulty
understanding the
innovation
In most cases, the
more difficult, the
longer it will take to
gain general
acceptance
Determinants of Rate-of-Adoption

Relative Advantage
Compatibility
Complexity
Triability
Observability
Dr. Rosenbloom

The degree to which
the innovation can
be tried on a limited
basis
First adopters face
financial loss and
ridicule from others
lessened by limited
trials
Determinants of Rate-of-Adoption

Relative Advantage
Compatibility
Complexity
Triability
Observability
Dr. Rosenbloom

The degree to which
the results of using
the product are
observable to others
Tangible superiority
will increase the
adoption rate
Thank
You

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Product & Branding

  • 1. Project Submitted on “Product Decisions and Marketing’s Role in New Product Development” By Sagar Sharma (Bachelor of Business Administration 3rd Year) 106/10 civil lines, Ajmer 305001 Website: www.dezyneecole.com
  • 2. Objectives • Categorize products by type and understand product mix decisions. • Discuss the importance of branding, packaging, and labeling. • Understand growth strategies. • Learn to evaluate product development success. • Identify the actives for product development success. • Learn methods for understanding customer needs.
  • 3. What is Product ? • Products are the set of features, functions, and benefits that customers purchase Consumer Products Convenience Shopping Specialty Unsought Business-to-Business Products Installations Accessories Raw Materials Component Parts/Materials Supplies Dr. Rosenbloom
  • 4. Product Mix Decisions • Product mix - all the products a company markets • Product mix width - the number of product lines a company markets • Product mix depth - the number of brands within each product line Dr. Rosenbloom
  • 5. Branding, Packaging, Labeling Decisions • Brands - used to simplify choices and reduce purchase risk for consumers • Brand equity - marketplace value of a brand based on reputation and goodwill Dr. Rosenbloom
  • 6. • Branding strategies • Individual brand name strategy • Proctor and Gamble, General Mills, etc.
  • 7. Branding, Packaging, Labeling Decisions • Branding strategies • Family brand name strategy • Coca-Cola, Fischer Price, etc. Dr. Rosenbloom
  • 8. Branding, Packaging, Labeling Decisions • Labeling helps customers by: • Identifying the manufacturer, country of origin, ingredients • Reporting expiration dates, content grading • Explaining product use • Warning about potential misuse • Providing care instructions • Serving as a communications link between the user, eventual buyers, and the company Dr. Rosenbloom
  • 9. Product Growth Opportunities Markets New New Products Existing Existing Market Penetration Product Development Dr. Rosenbloom Market Development Product Diversification
  • 10. Marketing in New Product Development • Successful product development: Uncover unmet needs and problems Develop competitively advantaged product Dr. Rosenbloom Shepherd products through a firm
  • 11. Marketing in New Product Development Uncover unmet needs and problems Shepherd products through a firm Develop competitively advantaged product Idea generation and screen Ideation Gate 1 go Stage 1 Gate 2 Stage 2 Gate 3 kill kill go recycle recycle Stage 3 Gate 4 go Stage 4 Gate 5 kill kill recycle go recycle kill recycle Dr. Rosenbloom go Stage 5 Review
  • 12. Marketing in New Product Development Uncover unmet needs and problems Shepherd products through a firm Develop competitively advantaged product Preliminary investigation Ideation Gate 1 go Stage 1 Gate 2 Stage 2 Gate 3 kill kill go recycle recycle Stage 3 Gate 4 go Stage 4 Gate 5 kill kill recycle go recycle kill recycle Dr. Rosenbloom go Stage 5 Review
  • 13. Marketing in New Product Development Uncover unmet needs and problems Shepherd products through a firm Develop competitively advantaged product Detailed investigation Ideation Gate 1 go Stage 1 Gate 2 Stage 2 Gate 3 kill kill go recycle recycle Stage 3 Gate 4 go Stage 4 Gate 5 kill kill recycle go recycle kill recycle Dr. Rosenbloom go Stage 5 Review
  • 14. Marketing in New Product Development Uncover unmet needs and problems Ideation Gate 1 go Stage 1 Gate 2 go Stage 2 Gate 3 kill kill go recycle recycle Stage 3 Gate 4 go Stage 4 Gate 5 kill kill recycle Shepherd products through a firm Develop competitively advantaged product recycle Development kill recycle Dr. Rosenbloom go Stage 5 Review
  • 15. Marketing in New Product Development Uncover unmet needs and problems Ideation Gate 1 go Stage 1 Gate 2 go Stage 2 Gate 3 kill kill go recycle recycle Stage 3 Gate 4 go Stage 4 Gate 5 kill kill recycle Shepherd products through a firm Develop competitively advantaged product recycle go Stage 5 kill recycle Testing and validation Dr. Rosenbloom Review
  • 16. Marketing in New Product Development Uncover unmet needs and problems Ideation Gate 1 go Stage 1 Gate 2 go Stage 2 Gate 3 kill kill go recycle recycle Stage 3 Gate 4 go Stage 4 Gate 5 kill kill recycle Shepherd products through a firm Develop competitively advantaged product recycle go Stage 5 Review kill recycle Dr. Rosenbloom Product launch
  • 17. Marketing in New Product Development Alternate Process Idea Generation Screening Business Analysis Development Testing Commercialization Sources of ideas: sales force customers competitors suppliers company personnel retailers wholesalers Dr. Rosenbloom
  • 18. Marketing in New Product Development Alternate Process Idea Generation Screening Business Analysis Development Testing Screening criteria: company objectives production capability marketing capability product risk product fit Commercialization Dr. Rosenbloom
  • 19. Marketing in New Product Development Alternate Process Idea Generation Screening Business Analysis Development Testing Business analysis assessment: financial budgets potential market growth rate Commercialization Dr. Rosenbloom
  • 20. Marketing in New Product Development Alternate Process Idea Generation Screening Business Analysis Development Testing Development activities: prototype feasibility testing preliminary market strategies Commercialization Dr. Rosenbloom
  • 21. Marketing in New Product Development Alternate Process Idea Generation Screening Business Analysis Development Testing Testing: consumer testing test marketing simulated test marketing Commercialization Dr. Rosenbloom
  • 22. Marketing in New Product Development Alternate Process Idea Generation Screening Business Analysis Development Testing Commercialization: full-scale production full-scale marketing integration into firm Commercialization Dr. Rosenbloom
  • 23. Marketing in New Product Development Uncover unmet needs and problems Develop competitively advantaged product Shepherd products through a firm • NPD project leadership • Project leaders - most frequent, appointed by upper management with formal power • Champions - unofficial, informally influence • Process owners - build and maintain expertise in NPD, may act in leadership roles as well Dr. Rosenbloom
  • 24. Product Life Cycle Product mode Price policy Place Promotion Profits Introduction New use skimming or penetration strategies rapidly building distribution network build general demand expected loses Growth Dr. Rosenbloom Maturity Decline
  • 25. Product mode Price policy Place Promotion Profits Introduction Differentiated products maintain stable pricing policy solidify distribution channels and network generate secondary demand start of profits Growth Dr. Rosenbloom Maturity Decline
  • 26. Product mode Price policy Place Promotion Profits Introduction Modify product or product usage price reduction increase distribution efforts concentrate on product Positioning highest profits (peak) Growth Dr. Rosenbloom Maturity Decline
  • 27. Product mode Price policy Place Promotion Profits Introduction Maintain a basic product maintain pricing or rise prices limit distribution efforts cut-back on advertising and sales promotions reduced profits Growth Dr. Rosenbloom Maturity Decline
  • 28. The Product Diffusion Process Innovators: First purchasers of a new product Venturesome, willing to accept risk, socially aggressive, communicative, and cosmopolitan 2.5% Innovators Early Adopters Early Majority Dr. Rosenbloom Late Majority Laggards
  • 29. The Product Diffusion Process Early Adopters: Are the next customers to buy new product Enjoy leadership, prestige, and respect that early purchases bring Tend to be opinion leaders Adapt new ideas but use discretion 13.5% Innovators Early Adopters Early Majority Dr. Rosenbloom Late Majority Laggards
  • 30. The Product Diffusion Process Early Majority: First part of mass market Outgoing, communicative, and attentive to information cues 34.0% Innovators Early Adopters Early Majority Dr. Rosenbloom Late Majority Laggards
  • 31. The Product Diffusion Process Late Majority: Second part of mass market Less cosmopolitan and responsive to change Include lower economic and social brackets, those past middle age, and skeptics 34.0% Innovators Early Adopters Early Majority Dr. Rosenbloom Late Majority Laggards
  • 32. The Product Diffusion Process Laggards: Last to purchase Price conscious, suspicious of change, low income and status, tradition bound, and conservative Often difficult to market to this small group 16.0% Innovators Early Adopters Early Majority Dr. Rosenbloom Late Majority Laggards
  • 33. Determinants of Rate-of-Adoption Relative Advantage Compatibility Complexity Triability Observability Dr. Rosenbloom The degree to which the innovation appears superior to previous ideas Directly related to adoption rates
  • 34. Determinants of Rate-of-Adoption The degree to which innovation is consistent with the values and experiences of potential adopters The higher, the faster the rate-ofadoption Relative Advantage Compatibility Complexity Triability Observability Dr. Rosenbloom
  • 35. Determinants of Rate-of-Adoption Relative Advantage Compatibility Complexity Triability Observability Dr. Rosenbloom The relative difficulty understanding the innovation In most cases, the more difficult, the longer it will take to gain general acceptance
  • 36. Determinants of Rate-of-Adoption Relative Advantage Compatibility Complexity Triability Observability Dr. Rosenbloom The degree to which the innovation can be tried on a limited basis First adopters face financial loss and ridicule from others lessened by limited trials
  • 37. Determinants of Rate-of-Adoption Relative Advantage Compatibility Complexity Triability Observability Dr. Rosenbloom The degree to which the results of using the product are observable to others Tangible superiority will increase the adoption rate