IVJC Affordable Mediation Service and Training "The New Blood in Mediation Services"

1. Inland Valleys Justice Center“IVJC” 1 Let IVJC embrace your case because we believe great mediation service doesn't have to come at an expensive price. Call our office today (909) 621-7450 Serving Los Angels and San Bernardino Counties Since 1996 www.IVJC.org

2. IVJC a Step in the Right Direction 2 Conflict Resolution Our Panel of Experts San Bernardino County Andrew Patterson Esq. Audrey A. Perri Esq. Charles Schoemaker Esq. Dennis Wojs Esq. Donald B. Cripe Esq. Donald Dench Esq. FlorentinoGarz Esq. Janet Stouder-Brandon Esq. Kenneth Howe Esq. KhymberliApaloo Esq. Leonard Pomerantz Esq. Lynne. Glickstein Esq. Matthew Singer Esq. Soheila S. Azizi Esq. Steven Wawra Esq. Therese Zartman Esq. William Lopez Esq. Los Angeles County Riverside County Retired Judges Charles Schoemaker Esq. “The Dispute Resolvers”

3. Our VisionChanging the Way People Resolve Conflict Giving people a choice Giving people a voice in a timely fashion Giving peoplethe cream of the crop compassionate, attentiveness, ethical, emotional intelligent, subject matter expertise and decisiveness mediators to choose from. Giving peopleIVJC …………….changing the way people think about resolving conflict. 3

4. Just like a prayer we will take you there! 4 “IVJC a breath of fresh air”

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6. Welcome Guests 6

7. Robert Tessier Robert Tessier is a California attorney since 1986 and a mediator since 1994. He has successfully mediated hundreds of litigated disputes in the areas of personal injury, product liability, professional negligence, real estate, business and partnership disputes, trust and estates, and Fair Debt Collection matters. He has earned the respect of his peers through an AV rating for professionalism and integrity in his practice. "Mediating the Litigated Case "course will focus on the essential tools required to successfully mediate the litigated case. Robert will explain the 3 rules of mediating these cases, the 3 questions you must ask in caucus, and most importantly, why you must always follow these rules, and always ask these questions. Specific, practical ideas with examples will be provided for attendees they can be incorporated immediately into his or her repertoire. Finally, the course will focus on negotiation, with specific tips as to how to get the negotiation started toward a path to settlement, and specific techniques to keep the negotiation on track. The course will be organic and interactive, focusing less on the theoretical and more on the specific ways that professional mediators help the parties achieve a settlement. 7