SlideShare ist ein Scribd-Unternehmen logo
1 von 28
www.kpaonline.com
(866) 356-1735
The Ten Deadly Questions
Thank you for joining the webinar.
We will begin at 10am Mountain Standard Time.
– KPA CONFIDENTIAL –
KPA – Company Profile
• Nationwide
compliance expert on
Safety, Environmental,
HR
• Colorado
Headquarters
• 23 Years Experience
• 3000 + Clients
– Dealerships, Service,
Repair
• 20 Offices Serving 41
States
• Compliance products
and services
– OSHA
– DOT
– EPA
– Workers’ Comp
– Background checking
– Onboarding
– Harassment
– Red Flags
– Onsite inspections
– Online and onsite
training and tracking
– And many more…
– KPA CONFIDENTIAL –
Presenter
John P. Boggs, Esq.
Fine, Boggs & Perkins LLP
(650) 712-8908
jboggs@employerlawyers.com
– KPA CONFIDENTIAL –
Questions
• If you have questions
during the presentation,
please submit them
using the “Questions”
feature
• Questions will be
answered at the end of
the webinar
– KPA CONFIDENTIAL –
Agenda
• Performance Improvement Plans
– Performance Deficiencies
– Rule Violations
• The Ten Deadly Questions
• Termination Checklist
• Conducting the Termination
55
– KPA CONFIDENTIAL –
1. Performance Deficiency
* Follows the Rules but just can’t live
up to expectations
2. Rule Violations
* May perform well but can’t seem to
follow the rules
COMBINATION OF BOTH
Two Reasons for Discipline or TerminationTwo Reasons for Discipline or Termination
– KPA CONFIDENTIAL –
Rule Violations
F.I.N.E.
Find Published Rule (Employee Handbook)
Identify Specifics of How Rule was Broken
Notice as to What is Expected
Explain Outcome if Continues or Decision
Now
Discipline/Termination
– KPA CONFIDENTIAL –
Performance Deficiencies
N.E.A.T.
Notice of Expected Standard
Explain
1. Performance Deficiency
2. What Must Be Done
Assistance to Improve
Time to improve
Discipline/Termination
FALSE PRETEXT
The reason given for discipline was untrue; and
-The true reason for discipline was
discrimination.
-Discrimination is considered to have been a
“reason” if it was a motivating factor.
Avoidance The Appearance ofAvoidance The Appearance of
DiscriminationDiscrimination
1. Do you feel comfortable after your
investigation that you will be able to prove,
with evidence, that the employee violated
the rule, or the standard of performance
was not met, and that you have treated
other similar situations with the same level
of discipline in similar circumstances?
Legal Liability Checklist
2. Are there any prior commitments (written
agreements or promises) in employee's
personnel file regarding a specific term of
employment, continued employment or a
requirement of just cause for termination
of employment?
Legal Liability Checklist
3. Are there any complaints or claims
(formal or informal) that the employee has
made against the company, any co-
worker, customer or vendor? (e.g.,
harassment, discrimination, retaliation,
unpaid wages, workers compensation
claims, safety issues, labor regulation
violations, dishonesty, customer fraud or
other claims that the company violated the
law in any way, etc.)
Legal Liability Checklist
4. If the employee falls into a "protected
category" (e.g., minority, race, religion,
color, sex, sexual orientation, national
origin, ancestry, citizenship status,
uniform service member status, marital
status, pregnancy, age/over 40, medical
condition—cancer related or HIV/AIDS
related, disability, or transgender status),
does the employee's "protected category"
represent a relatively small portion of your
workforce or the employee's work group.
Legal Liability Checklist
5. Has the employee taken any leaves of
absence within the last year? (Medical
leave, Family Care leave, Pregnancy
leave, Drug/Alcohol Rehabilitation leave,
Workers Compensation leave, etc.)
Legal Liability Checklist
6. Have you disciplined others for this same
general rule violation or performance
deficiency?
Legal Liability Checklist
7. Has the level of discipline imposed been
substantially the same for the same
violation or performance deficiency for
other employees?
Legal Liability Checklist
8. Have you failed to discipline anyone for
the same general rule violation or
performance deficiency, even though
some other employees may have been
disciplined for it?
Legal Liability Checklist
9. Have you given different levels of
discipline to different employees for the
same general rule violation or
performance deficiency?
Legal Liability Checklist
10. Do you plan to terminate the employee?
Legal Liability Checklist
Does Your Investigation Prove it?
• Document the complaint
• Who, What, When, Where,
Witnesses, etc.
• Collect Relevant Documents
Build Your CaseBuild Your Case
Rule Violations
• Investigative Statements or
Questionnaires
• Written Record of Investigation
• Signed Under Penalty of Perjury
• Interview the Accused
• Have a Witness
• Complete & Sign the Statement
• Suspend the accused pending
completion of the investigation
Build Your CaseBuild Your Case
More Investigation = More Credibility
• Confront the Accused – A
Chance to Explain
• Have a witness
• Prepare a wrap-up
memorandum
• Prepare a written termination
notice
• Consult counsel prior to
termination
Build Your CaseBuild Your Case
Misconduct Termination
• Follow up with Statements for other
witnesses if necessary
Build Your CaseBuild Your Case
Find out what has been done in similar situations in
the past.
Also consider whether any other employees currently
are in a similar situation.
Compare the protected categories of current and
former employees in similar situations.
Avoid Discriminatory DecisionsAvoid Discriminatory Decisions
Determine if you can distinguish leniency in
similar situations.
Document why current discipline scenario is
different than other non-discipline scenarios.
“Start Fresh” and hold back on more severe
discipline
Avoid Discriminatory Decisions
• Do not terminate in anger or with
enthusiasm
• Require a second approval within the
organization
• Suspend pending investigation
• Contact counsel prior to termination
• Identify the Land Mines
Termination Considerations
FREE CONSULTING TIME!!!
Contact Us
www.kpaonline.com
bross@kpaonline.com
866-356-1735
2828
A copy of the recorded webinar and presentation
slides will be emailed to you today.

Weitere ähnliche Inhalte

Mehr von KPADealerWebinars

Mehr von KPADealerWebinars (20)

You Budgeted for the employment lawsuit, right?
You Budgeted for the employment lawsuit, right?You Budgeted for the employment lawsuit, right?
You Budgeted for the employment lawsuit, right?
 
DO MY EMPLOYEE’S REALLY WANT A UNION? WHY?
DO MY EMPLOYEE’S REALLY WANT A UNION? WHY?DO MY EMPLOYEE’S REALLY WANT A UNION? WHY?
DO MY EMPLOYEE’S REALLY WANT A UNION? WHY?
 
How To Write An Employee Handbook
How To Write An Employee Handbook How To Write An Employee Handbook
How To Write An Employee Handbook
 
How to Bulletproof Your Employment Practices
How to Bulletproof Your Employment Practices  How to Bulletproof Your Employment Practices
How to Bulletproof Your Employment Practices
 
The Essentials of EEO and Affirmative Action Compliance
The Essentials of EEO and Affirmative Action ComplianceThe Essentials of EEO and Affirmative Action Compliance
The Essentials of EEO and Affirmative Action Compliance
 
Advanced Wage and Hour Law for Dealerships
Advanced Wage and Hour Law for Dealerships  Advanced Wage and Hour Law for Dealerships
Advanced Wage and Hour Law for Dealerships
 
Hr recordkeeping simplified
Hr recordkeeping simplifiedHr recordkeeping simplified
Hr recordkeeping simplified
 
Essentials of Wage and Hour Law for Dealerships
Essentials of Wage and Hour Law for DealershipsEssentials of Wage and Hour Law for Dealerships
Essentials of Wage and Hour Law for Dealerships
 
What healthcare reform means for dealers
What healthcare reform means for dealersWhat healthcare reform means for dealers
What healthcare reform means for dealers
 
Hard Conversations: How to have tough talks with employees
Hard Conversations: How to have tough talks with employees Hard Conversations: How to have tough talks with employees
Hard Conversations: How to have tough talks with employees
 
Hard Conversations: How to have tough talks with employees
Hard Conversations: How to have tough talks with employeesHard Conversations: How to have tough talks with employees
Hard Conversations: How to have tough talks with employees
 
Advanced wage and hour law for dealerships
Advanced  wage and hour law for dealershipsAdvanced  wage and hour law for dealerships
Advanced wage and hour law for dealerships
 
Can you afford an employment lawsuit?
Can you afford an employment lawsuit? Can you afford an employment lawsuit?
Can you afford an employment lawsuit?
 
How to Bulletproof Your Employment Practices
How to Bulletproof Your Employment PracticesHow to Bulletproof Your Employment Practices
How to Bulletproof Your Employment Practices
 
Hard Conversations: How to have tough talks with employees
Hard Conversations: How to have tough talks with employeesHard Conversations: How to have tough talks with employees
Hard Conversations: How to have tough talks with employees
 
How to Hire the Right Employees
How to Hire the Right EmployeesHow to Hire the Right Employees
How to Hire the Right Employees
 
The Essentials of Wage and Hour Law
The Essentials of Wage and Hour Law The Essentials of Wage and Hour Law
The Essentials of Wage and Hour Law
 
Human Resources 101
Human Resources 101Human Resources 101
Human Resources 101
 
Hr recordkeeping simplified
Hr recordkeeping simplified Hr recordkeeping simplified
Hr recordkeeping simplified
 
How To Reduce Your Workers Comp Costs
How To Reduce Your Workers Comp CostsHow To Reduce Your Workers Comp Costs
How To Reduce Your Workers Comp Costs
 

Kürzlich hochgeladen

Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
vineshkumarsajnani12
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 

Kürzlich hochgeladen (20)

Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
 

The ten deadly questions

  • 1. www.kpaonline.com (866) 356-1735 The Ten Deadly Questions Thank you for joining the webinar. We will begin at 10am Mountain Standard Time.
  • 2. – KPA CONFIDENTIAL – KPA – Company Profile • Nationwide compliance expert on Safety, Environmental, HR • Colorado Headquarters • 23 Years Experience • 3000 + Clients – Dealerships, Service, Repair • 20 Offices Serving 41 States • Compliance products and services – OSHA – DOT – EPA – Workers’ Comp – Background checking – Onboarding – Harassment – Red Flags – Onsite inspections – Online and onsite training and tracking – And many more…
  • 3. – KPA CONFIDENTIAL – Presenter John P. Boggs, Esq. Fine, Boggs & Perkins LLP (650) 712-8908 jboggs@employerlawyers.com
  • 4. – KPA CONFIDENTIAL – Questions • If you have questions during the presentation, please submit them using the “Questions” feature • Questions will be answered at the end of the webinar
  • 5. – KPA CONFIDENTIAL – Agenda • Performance Improvement Plans – Performance Deficiencies – Rule Violations • The Ten Deadly Questions • Termination Checklist • Conducting the Termination 55
  • 6. – KPA CONFIDENTIAL – 1. Performance Deficiency * Follows the Rules but just can’t live up to expectations 2. Rule Violations * May perform well but can’t seem to follow the rules COMBINATION OF BOTH Two Reasons for Discipline or TerminationTwo Reasons for Discipline or Termination
  • 7. – KPA CONFIDENTIAL – Rule Violations F.I.N.E. Find Published Rule (Employee Handbook) Identify Specifics of How Rule was Broken Notice as to What is Expected Explain Outcome if Continues or Decision Now Discipline/Termination
  • 8. – KPA CONFIDENTIAL – Performance Deficiencies N.E.A.T. Notice of Expected Standard Explain 1. Performance Deficiency 2. What Must Be Done Assistance to Improve Time to improve Discipline/Termination
  • 9. FALSE PRETEXT The reason given for discipline was untrue; and -The true reason for discipline was discrimination. -Discrimination is considered to have been a “reason” if it was a motivating factor. Avoidance The Appearance ofAvoidance The Appearance of DiscriminationDiscrimination
  • 10. 1. Do you feel comfortable after your investigation that you will be able to prove, with evidence, that the employee violated the rule, or the standard of performance was not met, and that you have treated other similar situations with the same level of discipline in similar circumstances? Legal Liability Checklist
  • 11. 2. Are there any prior commitments (written agreements or promises) in employee's personnel file regarding a specific term of employment, continued employment or a requirement of just cause for termination of employment? Legal Liability Checklist
  • 12. 3. Are there any complaints or claims (formal or informal) that the employee has made against the company, any co- worker, customer or vendor? (e.g., harassment, discrimination, retaliation, unpaid wages, workers compensation claims, safety issues, labor regulation violations, dishonesty, customer fraud or other claims that the company violated the law in any way, etc.) Legal Liability Checklist
  • 13. 4. If the employee falls into a "protected category" (e.g., minority, race, religion, color, sex, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age/over 40, medical condition—cancer related or HIV/AIDS related, disability, or transgender status), does the employee's "protected category" represent a relatively small portion of your workforce or the employee's work group. Legal Liability Checklist
  • 14. 5. Has the employee taken any leaves of absence within the last year? (Medical leave, Family Care leave, Pregnancy leave, Drug/Alcohol Rehabilitation leave, Workers Compensation leave, etc.) Legal Liability Checklist
  • 15. 6. Have you disciplined others for this same general rule violation or performance deficiency? Legal Liability Checklist
  • 16. 7. Has the level of discipline imposed been substantially the same for the same violation or performance deficiency for other employees? Legal Liability Checklist
  • 17. 8. Have you failed to discipline anyone for the same general rule violation or performance deficiency, even though some other employees may have been disciplined for it? Legal Liability Checklist
  • 18. 9. Have you given different levels of discipline to different employees for the same general rule violation or performance deficiency? Legal Liability Checklist
  • 19. 10. Do you plan to terminate the employee? Legal Liability Checklist
  • 20. Does Your Investigation Prove it? • Document the complaint • Who, What, When, Where, Witnesses, etc. • Collect Relevant Documents Build Your CaseBuild Your Case
  • 21. Rule Violations • Investigative Statements or Questionnaires • Written Record of Investigation • Signed Under Penalty of Perjury • Interview the Accused • Have a Witness • Complete & Sign the Statement • Suspend the accused pending completion of the investigation Build Your CaseBuild Your Case
  • 22. More Investigation = More Credibility • Confront the Accused – A Chance to Explain • Have a witness • Prepare a wrap-up memorandum • Prepare a written termination notice • Consult counsel prior to termination Build Your CaseBuild Your Case
  • 23. Misconduct Termination • Follow up with Statements for other witnesses if necessary Build Your CaseBuild Your Case
  • 24. Find out what has been done in similar situations in the past. Also consider whether any other employees currently are in a similar situation. Compare the protected categories of current and former employees in similar situations. Avoid Discriminatory DecisionsAvoid Discriminatory Decisions
  • 25. Determine if you can distinguish leniency in similar situations. Document why current discipline scenario is different than other non-discipline scenarios. “Start Fresh” and hold back on more severe discipline Avoid Discriminatory Decisions
  • 26. • Do not terminate in anger or with enthusiasm • Require a second approval within the organization • Suspend pending investigation • Contact counsel prior to termination • Identify the Land Mines Termination Considerations
  • 28. Contact Us www.kpaonline.com bross@kpaonline.com 866-356-1735 2828 A copy of the recorded webinar and presentation slides will be emailed to you today.

Hinweis der Redaktion

  1. Example case: A&K
  2. You are stuck with the company’s history, but you can distinguish if you think about it ahead of time example: employee who is late every Monday morning and you want to discipline them