The Ten Deadly Questions 06.24.10

1. www.kpaonline.com
(866) 356-1735
The Ten Deadly Questions
Thank you for joining the webinar.
We will begin at 10am Mountain Standard Time.

2. – KPA CONFIDENTIAL –
KPA – Company Profile
• Nationwide
compliance expert on
Safety, Environmental,
HR
• Colorado
Headquarters
• 23 Years Experience
• 3000 + Clients
– Dealerships, Service,
Repair
• 20 Offices Serving 41
States
• Compliance products
and services
– OSHA
– DOT
– EPA
– Workers’ Comp
– Background checking
– Onboarding
– Harassment
– Red Flags
– Onsite inspections
– Online and onsite
training and tracking
– And many more…

3. – KPA CONFIDENTIAL –
Presenter
John P. Boggs, Esq.
Fine, Boggs & Perkins LLP
(650) 712-8908
jboggs@employerlawyers.com

4. – KPA CONFIDENTIAL –
Questions
• If you have questions
during the presentation,
please submit them
using the “Questions”
feature
• Questions will be
answered at the end of
the webinar

5. – KPA CONFIDENTIAL –
Agenda
• Performance Improvement Plans
– Performance Deficiencies
– Rule Violations
• The Ten Deadly Questions
• Termination Checklist
• Conducting the Termination
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6. – KPA CONFIDENTIAL –
1. Performance Deficiency
* Follows the Rules but just can’t live
up to expectations
2. Rule Violations
* May perform well but can’t seem to
follow the rules
COMBINATION OF BOTH
Two Reasons for Discipline or TerminationTwo Reasons for Discipline or Termination

7. – KPA CONFIDENTIAL –
Rule Violations
F.I.N.E.
Find Published Rule (Employee Handbook)
Identify Specifics of How Rule was Broken
Notice as to What is Expected
Explain Outcome if Continues or Decision
Now
Discipline/Termination

8. – KPA CONFIDENTIAL –
Performance Deficiencies
N.E.A.T.
Notice of Expected Standard
Explain
1. Performance Deficiency
2. What Must Be Done
Assistance to Improve
Time to improve
Discipline/Termination

9. FALSE PRETEXT
The reason given for discipline was untrue; and
-The true reason for discipline was
discrimination.
-Discrimination is considered to have been a
“reason” if it was a motivating factor.
Avoidance The Appearance ofAvoidance The Appearance of
DiscriminationDiscrimination

10. 1. Do you feel comfortable after your
investigation that you will be able to prove,
with evidence, that the employee violated
the rule, or the standard of performance
was not met, and that you have treated
other similar situations with the same level
of discipline in similar circumstances?
Legal Liability Checklist

11. 2. Are there any prior commitments (written
agreements or promises) in employee's
personnel file regarding a specific term of
employment, continued employment or a
requirement of just cause for termination
of employment?
Legal Liability Checklist

12. 3. Are there any complaints or claims
(formal or informal) that the employee has
made against the company, any co-
worker, customer or vendor? (e.g.,
harassment, discrimination, retaliation,
unpaid wages, workers compensation
claims, safety issues, labor regulation
violations, dishonesty, customer fraud or
other claims that the company violated the
law in any way, etc.)
Legal Liability Checklist

13. 4. If the employee falls into a "protected
category" (e.g., minority, race, religion,
color, sex, sexual orientation, national
origin, ancestry, citizenship status,
uniform service member status, marital
status, pregnancy, age/over 40, medical
condition—cancer related or HIV/AIDS
related, disability, or transgender status),
does the employee's "protected category"
represent a relatively small portion of your
workforce or the employee's work group.
Legal Liability Checklist

14. 5. Has the employee taken any leaves of
absence within the last year? (Medical
leave, Family Care leave, Pregnancy
leave, Drug/Alcohol Rehabilitation leave,
Workers Compensation leave, etc.)
Legal Liability Checklist

15. 6. Have you disciplined others for this same
general rule violation or performance
deficiency?
Legal Liability Checklist

16. 7. Has the level of discipline imposed been
substantially the same for the same
violation or performance deficiency for
other employees?
Legal Liability Checklist

17. 8. Have you failed to discipline anyone for
the same general rule violation or
performance deficiency, even though
some other employees may have been
disciplined for it?
Legal Liability Checklist

18. 9. Have you given different levels of
discipline to different employees for the
same general rule violation or
performance deficiency?
Legal Liability Checklist

19. 10. Do you plan to terminate the employee?
Legal Liability Checklist

20. Does Your Investigation Prove it?
• Document the complaint
• Who, What, When, Where,
Witnesses, etc.
• Collect Relevant Documents
Build Your CaseBuild Your Case

21. Rule Violations
• Investigative Statements or
Questionnaires
• Written Record of Investigation
• Signed Under Penalty of Perjury
• Interview the Accused
• Have a Witness
• Complete & Sign the Statement
• Suspend the accused pending
completion of the investigation
Build Your CaseBuild Your Case

22. More Investigation = More Credibility
• Confront the Accused – A
Chance to Explain
• Have a witness
• Prepare a wrap-up
memorandum
• Prepare a written termination
notice
• Consult counsel prior to
termination
Build Your CaseBuild Your Case

23. Misconduct Termination
• Follow up with Statements for other
witnesses if necessary
Build Your CaseBuild Your Case

24. Find out what has been done in similar situations in
the past.
Also consider whether any other employees currently
are in a similar situation.
Compare the protected categories of current and
former employees in similar situations.
Avoid Discriminatory DecisionsAvoid Discriminatory Decisions

25. Determine if you can distinguish leniency in
similar situations.
Document why current discipline scenario is
different than other non-discipline scenarios.
“Start Fresh” and hold back on more severe
discipline
Avoid Discriminatory Decisions

26. • Do not terminate in anger or with
enthusiasm
• Require a second approval within the
organization
• Suspend pending investigation
• Contact counsel prior to termination
• Identify the Land Mines
Termination Considerations

27. FREE CONSULTING TIME!!!

28. Contact Us
www.kpaonline.com
bross@kpaonline.com
866-356-1735
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A copy of the recorded webinar and presentation
slides will be emailed to you today.