Speaker: Diethmar Rimser

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GroupWise Monitor
Diethmar Rimser
diethmar.rimser@brainagents.at
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Agenda – GroupWise Monitor
• Common Considerations
• Overview
• Installation and properties
• Special case DVA
• Special case Accounting
• More special cases
• Conclusion

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Collaboration®
GroupWise, GMS, Messenger, Vibe
Micro Focus®
Collaboration
Common Considerations

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Why Surveillance, why Monitoring?
How do you get the information if one of your agents is
down? By your users?
Do you know how many messages are (concurrently)
passing the MTA?
Do you know how many messages are waiting for being
sent to the internet?
Do you know how many people will concurrently use
WebAccess?
How do you know where that mail stucks in your
system?
Did you ever make some trend analysis?
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Monitoring Tool
A monitoring tool is powerful helper to find out more
about the characteristics and bottlenecks of your
system. This utility should help you the avoid troubles
and to react faster if you are in trouble.

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Why Monitoring?
Reactive Management
Troubles will be „announced“
Be prepared if troubles occur!
Be well informed if troubles occur!
Proactive Management
Measure your system (performance, load, characteristics, …)
Find out your „favorite“ troublemakers
Dokumentation
Overview

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GroupWise Monitor Overview
Watch the agents
via HTTP or SNMP
General properties – server/agent up or down
Specific surveillance – thresholds
High Availability
Ability to reanimate agents
Notification because of
Basic problems (up/down)
Hitting thresholds
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GroupWise Monitor Overview
Check the link configuration
Link trace
Link verification
Performance testing
Reports
Environment
User, Link traffic
Message tracking
GWIA Accounting – GWIA internet statistics
Group your agents
Because of locations, tasks …

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Basics, Requirements, Access
Linux (start with SLES11)
Windows (Windows Server 2008 R2, Windows Server 2012, or Windows Server
2012 R2, plus the latest Service Pack)
Access
Monitor Web Console URL
http://Web_server_address/gw/gwmonitor
Monitor Agent Web Console with enhanced functionality, which
monitor app does not offer.
http://Web_server_address:8200
On Windows visible as an application
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Components

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Monitor - My Likes
High Availability!
Notification
Enhanced Reports
Accounting Reports
Monitor Agent Web Console: Reports > Gateway Accounting
> select GWIA, to read gathered account files.
Trend reports present graphs of agent MIB variables sampled
over time. Click Reports > Trends.
Downtime Report: Reports > Downtime.
Installation and Properties

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GroupWise Monitor Agenda
Preparation, requirements
Installation
Maintaining the monitor agent
Configuration
Thresholds and Notifications
Troubleshooting
Using message tracking
Monitoring through a web browser
Special Use cases
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© Novell Inc, Confidential & Proprietary1
6
Configuring GroupWise Agents…
Define the following settings on each MTA, POA, GWIA,
and WebAccess agent:
HTTP Port
HTTP User
HTTP Password
Use GroupWise Administration Console to define these
settings, rather than the agent startup files.

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© Novell Inc, Confidential & Proprietary1
7
GroupWise Monitor Prerequisites
Setting up the GroupWise agents for Monitoring
Enable Message Logging on all MTA’s
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Accessing the HTTP Ports of Agents
HTTP Port of a GroupWise Agent
(https://gwserver:7181)

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GroupWise Monitor Communication
Monitor communicates with the agents in one
of two ways
XML over HTTP (primary and preferred method)
SNMP (secondary method)
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Installation GroupWise Monitor Agent
The Monitor Agent will run on Linux or Windows
Identify what domain the Monitor Agent will read
when loading.
Install the Monitor Agent on any Windows/Linux
Class PC. Can be a workstation or server. Does
not need to be a high end box.

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Installation and Configuration
GroupWise Monitor Agent
2 + 3
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Installation und Konfiguration
GroupWise Monitor Application
4

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Running Monitor
Start Monitor
rcgrpwise-ma start (stop/status/restart) or
/opt/novell/groupwise/agents/bin/gwmon --home
/domain_directory
--ipa IP_address --ipp port_number
Configuration files are in
/opt/novell/grpwise/agents/share (monitor.xml) and
/var/opt/novell/groupwise/monitor/ (gwmonitor.cfg)
Hint: yast
System, sysconfig, Network,
Mail, GroupWise, MA-OPTIONS
5
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GroupWise Monitor Started …

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GroupWise Monitor Configure …
Notification
6
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GroupWise Monitor Communication

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Special Cases
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Special Case - DVA
• DVA is not in our list
• Change startup file for DVA
• /opt/novell/groupwise/agents/share/gwdva.dva
• HTTP User, HTTP Password
• Check with http://gwserver:8301
• Add agent in monitor
• …
7

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Special Case - Accounting
GWIA Account Files
Will be sentevery night to
accountant users - “CSV”
Monitor can interpret and
present these data
• Prerequisites in GroupWise
• External domain, external
postoffice, external user
• Link-Configuration (ie. 8201)
• External user as accountant
in GWIA
8
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Special Case - Accounting
Settings in monitor
Preferences, MTP Settings (maybe restart of monitor needed)
Reports
Gateway Accounting, select GWIA
Different lists are available
8

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Some more Special Cases
• Special case: thresholds
• See GW8 Best Practices
• Special case: trend analysis
• Special case: GWHA
• Only for Linux based on xinetd
9
Conclusion

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Watch Your System!
It‘s so easy to monitor GroupWise
• Software is “On Board”
• Use monitor pro-active!
• Use monitor to get hints if your GroupWise system is in
troubles!
• Use monitor to show how important GroupWise is for your
company!
You need more?!
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GroupWise Monitor Training
Open Horizons
Berlin
26./27. September 2016

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Ideas Portal
ideas.microfocus.com/MFI/novell-gw
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Remember to give us feedback!
A Short Session here,
but an Advanced
Workshop at Our
OH Summit!